Safe area, polite staff. Looks in need of maintenance and repair. Breakfast was terrible.
Staff that speak and understand English and more towel
The staff was great a especially the old lady at the kitchen during breakfast. They are ver polite and smile to everyone. Anytime I go to Miami, I will chose Element Miami Doral.
I didn’t stay I left, nothing personal it was just not for me an my Family.
The hotel was amazing with a personal kitchen which was very convenient especially when we didn’t feel like going out.
They gave me the wrong room and basically told me I just have to deal with it. I booked a room that sleeps 4 people. They gave me a room that only sleeps 2 people. When I made them aware of this they said there’s nothing they can do about it and I would have to wait until the next day to change rooms but they would make sure I can switch rooms as early as possible. When the next day came about an hr and a half after check out I went to the front desk to see if our correct room was ready and they told me I would have to wait until 3-5 pm to switch rooms!!! Completely outrageous. The front desk staff were not helpful and did not care. They got annoyed with me because I wanted the proper room that I paid for. I paid for a room that sleeps 4 people, that’s exactly what I should have gotten!!! They didn’t offer to give me a discount or anything either. Very poor service.
Dirty , human remains in the mattress. Floor was dirty too.
Stayed at the hotel for 11 days. Check in was easy. Check out was no issue. Staff at hotel was always friendly and helpful. Hotel was pretty clean. No issues with our room. My only personal issue with my room is I didn’t find the bed to be too comfortable. Bed was more firm then my personal liking, but again that’s a personal issue. If I’m ever staying in the doral area again I would consider staying at this hotel.
It was a beautiful hotel just hate that everything at the hotel was closed
This hotel is so central to family and shopping. The staff are very friendly and helpful. I have stayed at this hotels many times and will continue to do so.
Great place to stay! Clean hotel with a friendly staff.
Was very pleased with the kind staff! Room was nice and clean.
Very nice Hotel, excellent location near by my family !!
Great breakfast, great shower, filtered water in the rooms. Free shuttle to the mall and airport.
Hotel in on a perfect location to relax the mall is 5 min from there bars and restaurants also and the staff was wonderful I would never forget there names CARLOS & MARIA the reason why I would be back to element Doral 6 stars to them
Nice hotel, confortable, easy going, nice people... Wifi is not thebest but works!
The front desk staff was very accommodating and nice. The room was nice and clean. I would have rated it as excellent if it wasn't for the humidity stains on the wall and ceiling above the kitchen cabinets. Overall, it is a nice clean place to stay
The hotel was okay. Breakfast was really good!! Elevator didn't look that presentable. Internet connection went down for entire night when my boyfriend had to work. Overall I would give them a 3 out of 5.
Element Miami Doral places you within 2 miles (3 km) of popular sights like Dolphin Mall and Miami International Mall. This 3-star hotel has 139 guestrooms and offers conveniences like a restaurant, an outdoor pool, and a 24-hour gym.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.
Element Miami Doral's 139 soundproofed rooms provide microwaves, coffee makers, and free newspapers. Guests can expect free WiFi and LCD TVs. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include free local calls, safes, and ironing boards.
Built in 2015, the brand new Element Miami Doral offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a computer station, and a free grocery shopping service.
Safe area, polite staff. Looks in need of maintenance and repair. Breakfast was terrible.
Staff that speak and understand English and more towel
Thank you for sharing feedback.
The staff was great a especially the old lady at the kitchen during breakfast. They are ver polite and smile to everyone. Anytime I go to Miami, I will chose Element Miami Doral.
Thank you for sharing feedback. We look forward to another opportunity to welcome you.
I didn’t stay I left, nothing personal it was just not for me an my Family.
Thank you for sharing feedback. We are so sorry the Hotel was not to your liking and apologize for any inconvenience caused. Have a nice day.
The hotel was amazing with a personal kitchen which was very convenient especially when we didn’t feel like going out.
Thank you for sharing feedback. We appreciate you staying with us.
They gave me the wrong room and basically told me I just have to deal with it. I booked a room that sleeps 4 people. They gave me a room that only sleeps 2 people. When I made them aware of this they said there’s nothing they can do about it and I would have to wait until the next day to change rooms but they would make sure I can switch rooms as early as possible. When the next day came about an hr and a half after check out I went to the front desk to see if our correct room was ready and they told me I would have to wait until 3-5 pm to switch rooms!!! Completely outrageous. The front desk staff were not helpful and did not care. They got annoyed with me because I wanted the proper room that I paid for. I paid for a room that sleeps 4 people, that’s exactly what I should have gotten!!! They didn’t offer to give me a discount or anything either. Very poor service.
Hello, we apologize for the experience and would like to make it better. If you have any concerns or questions, please contact us.
Dirty , human remains in the mattress. Floor was dirty too.
Thank you for your feedback. We apologize for the experience and will do better next time. If you have any questions or concerns, please contact the hotel to see what we can do to make it better.
Stayed at the hotel for 11 days. Check in was easy. Check out was no issue. Staff at hotel was always friendly and helpful. Hotel was pretty clean. No issues with our room. My only personal issue with my room is I didn’t find the bed to be too comfortable. Bed was more firm then my personal liking, but again that’s a personal issue. If I’m ever staying in the doral area again I would consider staying at this hotel.
It was a beautiful hotel just hate that everything at the hotel was closed
Thanks for your feedback. I will make sure to share this with the entire team.