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Best Western Atlantic Beach Resort

3.0 out of 5.0

Recent guest reviews

I've stayed here three times so far and each time gets worse. They still have a bug problem which isn't noticeable till about day two when you notice these small insects walking on the bathroom sink and floor. Their fitness room needs updating and some major cleaning you can tell no one wipes the sweat off the machine or floor. At check out I asked to pay my parking in cash and got a completely irritated desk clerk who made me wait for it while he went to the back to do whatever that didn't pertain to me paying my parking bill. I prefer happy and satisfying customer service but it seems like the smallest tasks just are a bit too much for them. I choose this hotel because of the location on the beach and the ocean drive hotels have the smallest rooms and beds for an outrageous price, but I may have to look else where on my next vacation

VERY COMFORTABLE Love this hotel Will come back, thank you

pleasant experience, friendly staff, comfortable room

Hallways were dirty, shower drain was mess up, heater didn't work, to park in the hotel there is a 35 dollar fee and the gate didn't even work. I was a little frustrated during my stay there honestly.

This is nice ocean front hotel. You would be lucky if you get room on 5,6 or 7 floor as first 3 floors are Ocean front but you can not see the Ocean it's just swimming pool view. Hotel room should be clean.

I recently stayed at the best western Atlantic beach resort for two nights and to sum up my visit on the 2nd night I ended up taking a loss for the money and checked out early. Upon arriving this was my very first time visiting Miami the hotel staff wasn't helpful at all I asked about parking and was told I would need to locate the concierge and ask him. Parking was around the building $32 a night. So I paid only to be disappointed the parking garage is the smallest I've ever seen it fits maybe 10 cars and if you don't plan on being at the resort you will lose your spot and I was informed it was non refundable. The garage has no room access so you have to carry all your bags around the building into the lobby to get to your room. Room is outdated and lacked cleanliness. The balcony had a lot of ants which came into the room. The view is nice but the trees block the beach. Housekeeping didn't exist. We never got our room cleaned or got fresh towels luckily I brought my own. The wifi signal also goes in and out so it wasn't that great. The room has a refrigerator that is thrown in the closet. The pool was closed. Checkout was a nightmare I waited for over 15 minutes just to get my deposit back and the manager didn't show any concern as to why I was checking out early nor did they thank me for staying with them. This overall experience was very regretful and I Wont be returning to Miami or this hotel. Would not recommend. Save your money and listen to the reviews.

The was in bad shape. Paint falling & shower was flooding

the location is great but the cost is not justifiable based on what you get.

My goal was to find a hotel on the beach for a brief 3 day vacation. I didn't rent a car. The room was not luxurious but I was not looking for luxury. I just needed a clean, safe place to lay my head. A few eating place near by and I hopped on a tour bus to see the city. perfect location and cost for my needs. I paid extra for a partial view of the ocean too, time needed to study for school was great on the balcony.

It's was horrible and the rooms were discusting and the room was didty.

If you keep in mind this is a 3- star hotel and how much you pay, this is a great hotel! Very nice and modern lobby. The rooms are ok, very clean but the mattress not so new (ok for a night). I love that its right on the beach, so you can access the beach thru the boardwalk, such an amazing view! The pool its very tiny, like a house size pool. Very friendly staff! again, I really enjoyed my stay, if you want more, just pay double for a 5star hotel :)

The hotel location was the only thing good about this hotel. I usually stay at west western wherever I stay. I'm used to free breakfast and more clean hotel. Also there was not microwave and the refrigerator was in the closet and was hard to get to. The first day of our stay there was also no hot water and the ac wasn't working well.

We brought my son to Miami for a little back to school trip. He loved it! Hotel was awesome, and the view was beautiful

The hotel is right on the beach. The pool is small and the food at the restaurant is average. You have great tiki bar next door overlooking the beach. You can take the bus to go to 16th street. A pedestrian street with a lot of restaurants.

The hotel was in a great location for me and the kids not to close to madness but far enough for peace. The pool is small but ok. Overall it was a good stay !

Great Hotel in great location. Nice Service. Bit expensive but most hotels in Florida are expensive :)

Hotel was good overall and I'd stay again. Staff was very helpful. I was there on Business, and there was no iron in the room. Location was good, and beach was great.

We enjoyed our stay. The beach was nice, the room was clean. The only drawback is the pool, it is really small and we decided not to use it.

Hotel needs some renovations. Average Room, but has a great location.

We ordered a ocean front room. It seems their floors start from 4th and we were given the 4th floor which is actually equivalent to 2nd floor. We couldn't see the ocean at all... So we requested them to give is a higher floor. After nagging to the reception for 2 days finally got the 5th floor where the view was very good. Location is key... Right on the beach n everything else was very comfortable

4101 Collins Ave Miami Beach FL

Located in Mid Beach, Best Western Atlantic Beach Resort is within a few miles (5 km) of popular sights such as Lincoln Road Mall and Art Deco Welcome Center. This 3-star hotel has 186 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. On the beach, the hotel is also close to Lummus Park Beach and Mount Sinai Medical Center.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.


All of Best Western Atlantic Beach Resort's 186 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect to find free WiFi and 32-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Video-game consoles, ironing boards, and desks are also standard.

Rooms


Property features

At Best Western Atlantic Beach Resort, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Self parking is available for USD 32.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include 5 meeting rooms, conference space, and a business center.

Room options

Executive Suite, 2 Double Beds, Non Smoking, Balcony

Full 2 | Sleeps 6

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Full 2 | Sleeps 4

Standard Room, 2 Double Beds, Refrigerator, Ocean View

Full 2 | Sleeps 4

Standard Room, 2 Double Beds, Non Smoking, Oceanfront

Full 2 | Sleeps 4

Guest reviews for Best Western Atlantic Beach Resort

Everyone (8) Couples (20) Business (4) Family (19) Other (5) Friends (13)
3

you will not get above and beyond service here

Everyone

I've stayed here three times so far and each time gets worse. They still have a bug problem which isn't noticeable till about day two when you notice these small insects walking on the bathroom sink and floor. Their fitness room needs updating and some major cleaning you can tell no one wipes the sweat off the machine or floor. At check out I asked to pay my parking in cash and got a completely irritated desk clerk who made me wait for it while he went to the back to do whatever that didn't pertain to me paying my parking bill. I prefer happy and satisfying customer service but it seems like the smallest tasks just are a bit too much for them. I choose this hotel because of the location on the beach and the ocean drive hotels have the smallest rooms and beds for an outrageous price, but I may have to look else where on my next vacation

By , from indianapolis on May 9, 2017

Review comment responded on May 11, 2017

Net, we appreciate your repeat business and are sorry for the issues you encountered. We strive to provide outstanding service and hospitality to every guest, yet it seems we were not up to par. Your feedback is valuable to us and we will use the same to revisit our procedures. We truly hope to have another opportunity to serve you better in the future. Barbara Romano, General Manager

5
Everyone

VERY COMFORTABLE Love this hotel Will come back, thank you

By on May 1, 2017

5

nice hotel, friendly staff and comfortable

Everyone

pleasant experience, friendly staff, comfortable room

By on Jan 24, 2017

2

not worth the price

Everyone

Hallways were dirty, shower drain was mess up, heater didn't work, to park in the hotel there is a 35 dollar fee and the gate didn't even work. I was a little frustrated during my stay there honestly.

By on Dec 12, 2016

Review comment responded on Dec 14, 2016

Dear Guest: I am very sorry to hear you had an unpleasant experience as we strive to make sure every guest has a wonderful time while here. The Hotel is being renovated at this time for the future enjoyment of all guests. I hope you will give us another opportunity on your next visit. Best regards, Barbara Romano/GM

4

nice beach front hotel!

Everyone

This is nice ocean front hotel. You would be lucky if you get room on 5,6 or 7 floor as first 3 floors are Ocean front but you can not see the Ocean it's just swimming pool view. Hotel room should be clean.

By on Nov 16, 2016

1

will never return!!! save your money!!!!

Everyone

I recently stayed at the best western Atlantic beach resort for two nights and to sum up my visit on the 2nd night I ended up taking a loss for the money and checked out early. Upon arriving this was my very first time visiting Miami the hotel staff wasn't helpful at all I asked about parking and was told I would need to locate the concierge and ask him. Parking was around the building $32 a night. So I paid only to be disappointed the parking garage is the smallest I've ever seen it fits maybe 10 cars and if you don't plan on being at the resort you will lose your spot and I was informed it was non refundable. The garage has no room access so you have to carry all your bags around the building into the lobby to get to your room. Room is outdated and lacked cleanliness. The balcony had a lot of ants which came into the room. The view is nice but the trees block the beach. Housekeeping didn't exist. We never got our room cleaned or got fresh towels luckily I brought my own. The wifi signal also goes in and out so it wasn't that great. The room has a refrigerator that is thrown in the closet. The pool was closed. Checkout was a nightmare I waited for over 15 minutes just to get my deposit back and the manager didn't show any concern as to why I was checking out early nor did they thank me for staying with them. This overall experience was very regretful and I Wont be returning to Miami or this hotel. Would not recommend. Save your money and listen to the reviews.

By , from Jacksonville Florida on Jul 6, 2016

1

terrible

Everyone

The was in bad shape. Paint falling & shower was flooding

By on Feb 22, 2016

2

location

Everyone

the location is great but the cost is not justifiable based on what you get.

By , from Michigan on Feb 17, 2016

3

nice place, average but clean

Singles

My goal was to find a hotel on the beach for a brief 3 day vacation. I didn't rent a car. The room was not luxurious but I was not looking for luxury. I just needed a clean, safe place to lay my head. A few eating place near by and I hopped on a tour bus to see the city. perfect location and cost for my needs. I paid extra for a partial view of the ocean too, time needed to study for school was great on the balcony.

By on Oct 15, 2015

2

it's was very dirty

Couples

It's was horrible and the rooms were discusting and the room was didty.

By on Sep 23, 2015