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Recent guest reviews

Very clean. Friendly staff, very helpful. Great stay

I like the prepackaged breakfast bags that were prepared as the breakfast bar was closed due to COVID. My negative was no hot water for the bath/shower on our first stay December 19th and again on December 26, 2020. It was lukewarm at best.

I loved the area and the quietness that i had during my stay. They really made sure i felt safe.

Family of 4 stayed 3 nights. Quiet and comfortable.

Everything about our stay at the Courtyard was wonderful, except a slight concern with an elevator. We got in the elevator on the ground level and there was not any kind of signage posted not to use that particular one. When we reached the floor our room was on, there was a caution sign in front of the elevator that we got off and a note on the doors that said to not use it. This safety information should be posted on all levels!

It was very comfortable in the room. The microwave and refrigerator came in handy for having meals when we wanted them. The restaurant in the hotel was great. The healthy breakfast sandwich was one of the best I've had. The hotel is located at the Carriage Crossing outdoor mall so if you like shopping it is there for you to do. There are other restaurants you can walk too. It's just a great place to stay if you go the Memphis, Tennessee area.

The coffee was not replenish in the room each day. No cup sleeves for the cups. Not enough towels. We had 4 in the room but only 3 towels. The trash was not emptied each day. A lot of money for not a well run hotel.

This is a great hotel in a great location. Everyone was friendly, very clean, and is located in a very nice outdoor mall. Good restaurants and shops right out the back door. Will definitely stay here again.

Room was huge. Very comfortable. Staff was great. Were there during spring break so it was Crowded. Could not hear other guests which was great! Pool and finess room were very small. That's my only complaint. Great hotel and great location. Will go back!

We were there for Polo game with our son and another couple. We had a great trip. Great location with the shopping and food so close and such great selections. I will stay there again definately and recommend.

Clean, friendly and great location! Easy commute, close to 385, close to shopping, close to restaurants.

Great front desk staff and good breakfasts

hotel was great very clean

We had beautiful room, The only problem we had was it was very noisy due to alot of teens from a soccer camp staying there when things did get out of hand we called the desk and the took care of it right away which we were very grateful for

The hotel and the rooms looked amazing. The rooms and the lobby have a first class, modern design look that was fantastic. Even better, its connected to "The Avenue @ Carriage Crossing" Shopping Mall. I don't think our weekend could have been any better. Great Hotel, Great Location, Feels like we stayed in a first class, 5 star hotel. There is also a little 24/7 market/snack center in the lobby. We got hungry late one night and the mall stores were closed. We went to the lobby, picked up a snack, and boom. Can't wait to come back!! Definitely a MUST!!!!!!

Merchants Park Cir Collierville TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • Indoor pool

Carriage Crossing is a short stroll from Courtyard by Marriott Collierville, and other popular attractions like Mike Rose Soccer Complex are within a few miles (5 km). This 128-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 9:30 AM.


Rooms

All 128 rooms provide sofa beds, microwaves, and refrigerators. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Beds are dressed in Frette Italian sheets and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free newspapers, and free local calls.


Property features

Guests of Courtyard by Marriott Collierville have access to an indoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Courtyard by Marriott Collierville

Everyone (8) Couples (5) Business (1) Family (8) Friends (2)
5
Business Business

Very clean. Friendly staff, very helpful. Great stay

By on Feb 15, 2021

4
Everyone

By on Feb 8, 2021

3
Partner Couples

I like the prepackaged breakfast bags that were prepared as the breakfast bar was closed due to COVID. My negative was no hot water for the bath/shower on our first stay December 19th and again on December 26, 2020. It was lukewarm at best.

By on Dec 28, 2020

Review comment responded on Dec 31, 2020

Thank you for your message. We are disappointed to learn that you had a less than perfect stay with us. Yet, appreciate the comments so that we can research and fix our issue. Please let us know if you care to discuss further or if we can help in any way. We hope that you will return as our guest soon.

4
Everyone

By on Oct 6, 2020

5
Everyone

I loved the area and the quietness that i had during my stay. They really made sure i felt safe.

By , from Memphis, TN on Oct 1, 2020

Review comment responded on Oct 1, 2020

Thank you so much for your review and for being our guest. We hope that you will join us again soon. Happy Travels!

4
Everyone

By on Aug 6, 2020

Review comment responded on Sep 9, 2020

Thank you for allowing us to serve you as our guest. We hope to see you again soon.

5
Everyone

By on Jul 26, 2020

5
Everyone

By on Feb 20, 2019

5
Everyone

Family of 4 stayed 3 nights. Quiet and comfortable.

By on Apr 11, 2018

Review comment responded on Apr 23, 2018

Thank you for staying with us!

4

great stay!

Everyone

Everything about our stay at the Courtyard was wonderful, except a slight concern with an elevator. We got in the elevator on the ground level and there was not any kind of signage posted not to use that particular one. When we reached the floor our room was on, there was a caution sign in front of the elevator that we got off and a note on the doors that said to not use it. This safety information should be posted on all levels!

By , from Memphis, TN on Sep 19, 2016

Courtyard by Marriott Collierville

4640 Merchants Park Cir, Collierville, TN 38017
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