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Recent guest reviews

Great location and amazing professional and friendly staff.

This hotel is located on the south bank, which is vibrant with many restaurants and the arts district. It is also a short walk to the main tourist sites. The rooms are spacious suites and are well maintained and clean. We really enjoyed our stay there.

Though the location is great right on the Yarra, it's not all that luxurious for the cost. The bed was comfortable but the lounge area was average in comfort. Most disappointing was several items from my suitcase were missing when I collected them from their storage at the end of our stay. I would go back if That hadn't happened but security is paramount to me and lacking on that day!

I have stayed here a few times - always like it. Great location on the river - but quiet when you want it quiet. The staff is always very open, friendly and helpful. I travel there for business - sometimes get frustrated with the wifi but certainly a workable problem and hasn't turned me off so far.

excellent location with nice view across the river to the city

The staff here are fantastic as is the location and the room

We were very happy about our stay at Quay West. Very good location; right next to a food court, so it was very easy to grab a morning coffee or some quick breakfast. Only a 5 min walk from fed square. The room is very spacious with a comfortable balcony. Very attentive and friendly staff. We left behind a travel bag in the room; and the staff offered to ship it back to us for free even though we were willing to pay for the postage. Great experience.

Perfect location, so close to all public transport, city and to Southbank. Room was outstanding. It was large, well appointed and had a great view over Melbourne.

I have stayed at the Quay West in Sydney and have always enjoyed the whole experience. This spot in Melbourne is delightful as well. You have a fully functioning apartment - it is great. It is located right on the river area and next to many restaurants and shops. Close to anything you would be in central Melbourne to do. The staff is great as well!

26 Southgate Avenue Southbank VIC

Hotel highlights

  • Steps from Melbourne Arts Centre and Yarra Riverfront
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Melbourne Central Business District, Quay West Suites Melbourne is adjacent to Melbourne Arts Centre and within a 5-minute walk of other popular sights like National Gallery of Victoria. This 5-star aparthotel has 109 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.


Rooms

Each apartment features a sitting area. Guests can expect to find free WiFi and a 40-inch LCD TV with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a microwave, a coffee maker, and a laptop-compatible safe.


Property features

Guests staying at Quay West Suites Melbourne enjoy an indoor pool, a fitness center, and a spa tub. If you drive, self parking is AUD 25 per day, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury aparthotel include a sauna, free WiFi in public areas, and a conference center.

Room options

Premium Apartment, 2 Bedrooms, Balcony

2 King Beds | Sleeps 5

Deluxe Suite, 1 Bedroom, Balcony, River View (Floors 10-15, Kitchen)

1 King Bed | Sleeps 3

Studio, 1 Queen Bed (Floor 4-15)

1 Queen Bed | Sleeps 3

Premium Apartment, 2 Bedrooms, Balcony (Floors 16-26, Balcony, Kitchen)

2 Queen Beds and 1 King Bed | Sleeps 7

Guest reviews for Quay West Suites Melbourne

Everyone (1) Couples (3) Business (3) Family (2)
4

location and staff

Family

Great location and amazing professional and friendly staff.

By , from San Francisco on Jan 24, 2017

Review comment responded on Feb 10, 2017

Thank you review, we appreciate the feedback.

5

terrific hotel and location

Everyone

This hotel is located on the south bank, which is vibrant with many restaurants and the arts district. It is also a short walk to the main tourist sites. The rooms are spacious suites and are well maintained and clean. We really enjoyed our stay there.

By , from Ohio on Jan 21, 2017

Review comment responded on Feb 10, 2017

Thank you for the review, were are pleased the location suited.

2

aussie open stay

Couples

Though the location is great right on the Yarra, it's not all that luxurious for the cost. The bed was comfortable but the lounge area was average in comfort. Most disappointing was several items from my suitcase were missing when I collected them from their storage at the end of our stay. I would go back if That hadn't happened but security is paramount to me and lacking on that day!

By on Mar 15, 2016

4

great spot on the river

Business

I have stayed here a few times - always like it. Great location on the river - but quiet when you want it quiet. The staff is always very open, friendly and helpful. I travel there for business - sometimes get frustrated with the wifi but certainly a workable problem and hasn't turned me off so far.

By on May 28, 2014

5

very good value

Couples

excellent location with nice view across the river to the city

By on Apr 14, 2014

5

enjoyed this hotel greatly!

Business

The staff here are fantastic as is the location and the room

By on Mar 17, 2014

5

great stay and super attentive staff

Family

We were very happy about our stay at Quay West. Very good location; right next to a food court, so it was very easy to grab a morning coffee or some quick breakfast. Only a 5 min walk from fed square. The room is very spacious with a comfortable balcony. Very attentive and friendly staff. We left behind a travel bag in the room; and the staff offered to ship it back to us for free even though we were willing to pay for the postage. Great experience.

By on Jun 7, 2013

5

central melbourne comfort

Couples

Perfect location, so close to all public transport, city and to Southbank. Room was outstanding. It was large, well appointed and had a great view over Melbourne.

By on Jun 4, 2013

5

great spot on the river in melbourne

Business

I have stayed at the Quay West in Sydney and have always enjoyed the whole experience. This spot in Melbourne is delightful as well. You have a fully functioning apartment - it is great. It is located right on the river area and next to many restaurants and shops. Close to anything you would be in central Melbourne to do. The staff is great as well!

By on Mar 26, 2013

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