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Aparthotel

Quay West Suites Melbourne

5.0 star property

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Photo gallery for Quay West Suites Melbourne

Premium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Kitchen) | View from room
Premium Apartment, 3 Bedrooms, Balcony | Premium bedding, down comforters, in-room safe, laptop workspace
Premium Apartment, 3 Bedrooms, Balcony (Floors 16-26, Kitchen) | Premium bedding, down comforters, in-room safe, laptop workspace
Indoor pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
26 Southgate Avenue, Southbank, VIC, 3006
  • Place, Melbourne Arts Centre
    ‪2 min walk‬
  • Place, National Gallery of Victoria
    ‪3 min walk‬
  • Place, Crown Casino
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)

  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen) | Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)

  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)

  • River view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Apartment, 1 Bedroom, Balcony, River View

Deluxe Apartment, 1 Bedroom, Balcony, River View | Premium bedding, down comforters, in-room safe, laptop workspace

Deluxe Apartment, 1 Bedroom, Balcony, River View

  • River view
  • 560 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Balcony, City View

Premium bedding, down comforters, in-room safe, laptop workspace

Superior Suite, 1 Bedroom, Balcony, City View

  • City view
  • 560 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Apartment, 2 Bedrooms, Balcony

Premium Apartment, 2 Bedrooms, Balcony | Premium bedding, down comforters, in-room safe, laptop workspace

Premium Apartment, 2 Bedrooms, Balcony

  • 969 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Apartment, 3 Bedrooms, Balcony

Premium Apartment, 3 Bedrooms, Balcony | Premium bedding, down comforters, in-room safe, laptop workspace

Premium Apartment, 3 Bedrooms, Balcony

  • 1744 sq ft
  • Sleeps 7
  • 3 Double Beds

View all photos for Studio, 2 Twin Beds, Kitchenette

Premium bedding, down comforters, in-room safe, laptop workspace

Studio, 2 Twin Beds, Kitchenette

  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

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Exterior

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About the neighborhood

Melbourne

Located in Southbank, Quay West Suites Melbourne is adjacent to Melbourne Arts Centre and within a 5-minute walk of other popular sights like National Gallery of Victoria. This 5-star aparthotel has 109 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Melbourne Arts Centre - 2 min walk - 0.1 miles
  • National Gallery of Victoria - 3 min walk - 0.2 miles
  • SEA LIFE Melbourne - 10 min walk - 0.6 miles
  • Crown Casino - 14 min walk - 0.8 miles
  • Rod Laver Arena - 14 min walk - 0.8 miles

Getting around

  • Flinders Street Station - 5 min walk
  • Melbourne Central Station - 18 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Baguette - ‬5 min walk
  • ‪Time Out Fed Square - ‬6 min walk
  • ‪Arbory Bar & Eatery - ‬6 min walk
  • ‪Chocolate Buddha - ‬6 min walk
  • ‪Transport Hotel - ‬6 min walk

About this property

Quay West Suites Melbourne

Guests staying at Quay West Suites Melbourne enjoy an indoor pool, a gym, and a sauna. Self parking is offered for AUD 35 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury aparthotel include free WiFi in public areas, a hot tub, and express check-out.
Each apartment features a sitting area. Guests can expect to find free WiFi and a 40-inch LCD TV with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a microwave, a coffee maker, and a laptop-compatible safe. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • Hot tub
  • In-room massages
  • Indoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 35 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Free crib

Restaurants on site

  • Jarrah Bar and Terrace

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 40 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: AUD 80 per night

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Fireplace in lobby
  • Separate sitting area

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay movies

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Grocery/convenience store
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a metro station
  • Near a train station
  • On a river

Things to do

  • Bicycle rentals
  • Gym
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 109 units
  • 26 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle rentals
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Comprehensive recycling policy
  • Connecting units available
  • Double-glazed windows
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to January 9:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 80.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 40 per person
  • Covered self parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • The aparthotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quay Suites Aparthotel
Quay Suites Aparthotel Melbourne West
Quay West Suites Melbourne
Quay West Suites Melbourne Aparthotel
Quay West Suites Aparthotel
Quay West Suites
Quay West Suites Melbourne Southbank
Quay West Suites Melbourne Aparthotel
Quay West Suites Melbourne Aparthotel Southbank

Frequently asked questions

Is free cancellation available at Quay West Suites Melbourne?

Quay West Suites Melbourne offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Quay West Suites Melbourne?

As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at Quay West Suites Melbourne on Mar 29, 2026 start from $206, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Quay West Suites Melbourne?

This aparthotel is situated in Southbank within a short 9-minute walk of Collins Street and also 15 minutes on foot from Crown Casino. You'll also find Melbourne Central and Rod Laver Arena less than a mile away.

Is parking available on site at Quay West Suites Melbourne?

Yes, secured parking is offered for AUD 35 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Are there luxury amenities available at Quay West Suites Melbourne?

Yes, guests can indulge in luxuries such as an indoor pool, an al fresco restaurant, and in-room massages at this aparthotel.

Does Quay West Suites Melbourne feature a casino at the property?

No, Quay West Suites Melbourne doesn't have a casino.

Is there an indoor pool at Quay West Suites Melbourne?

Yes, this aparthotel has an indoor pool along with a hot tub.

Is Quay West Suites Melbourne a good place to stay for couples?

This riverfront aparthotel offers many amenities for couples, including in-room massages as well as an al fresco restaurant and an indoor pool.

Does Quay West Suites Melbourne have a hot tub?

No, but guests can enjoy a sauna at this aparthotel.

Does Quay West Suites Melbourne have a restaurant with a breakfast menu?

Yes, Quay West Suites Melbourne serves buffet breakfast for a surcharge each morning at Jarrah Bar and Terrace.

Does Quay West Suites Melbourne allow pets to stay for free?

No, pets aren't allowed at Quay West Suites Melbourne though service animals are welcome.

Does Quay West Suites Melbourne have connecting rooms available?

Yes, there are connecting units available at this aparthotel book for your group event or vacation.

What is the closest airport to Quay West Suites Melbourne?

The closest major airport to Quay West Suites Melbourne is Melbourne, VIC (MEB-Essendon), which is 12.9 mi away (22 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 17.3 mi away (27-minute drive).

Are there rooms with balconies that I can book at Quay West Suites Melbourne?

Yes, some apartments at this aparthotel offer a furnished balcony where guests can enjoy river and city views.

Quay West Suites Melbourne Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1060 reviews
Rating 8 - Good. 239 out of 1060 reviews
Rating 6 - Okay. 46 out of 1060 reviews
Rating 4 - Poor. 18 out of 1060 reviews
Rating 2 - Terrible. 7 out of 1060 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rowena

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was excellent, as were all of the staff we interacted with. It was a lovely stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

sousan

Liked: Cleanliness, amenities
Läget var bäst. Utsikten från balkongen var 5* Vi hade otur med vädret. Men hotellet o poolen var fantastisk.
Stayed 4 nights in Nov 2025

8/10 Good

katherine

Liked: Cleanliness, amenities
Room was lovely , great size and balcony. Pool and spa area fantastic. Disappointed with breakfast otherwise fabulous stay
Stayed 1 night in Nov 2025

10/10 Excellent

shinae

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a complimentary upgrade to a three bedroom apartment. Absolutely amazing size room with plenty of space for the whole family. Great location easy walking distance for dinner and events. Would recommend for families.
Stayed 2 nights in Oct 2025

10/10 Excellent

samanthi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were polite and efficient, the apartment was amazing
Stayed 3 nights in Oct 2025

6/10 Okay

Kelly

Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were very friendly and helpful, property needs some maintenance, although was clean and tidy.
Stayed 5 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Walter, Wangaratta

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing, clean and team was also fantastic.
Stayed 2 nights in Oct 2025

10/10 Excellent

Junni

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Spacious suite with all necessary facilities. Friendly staff. Excellent views.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were fantastic and very helpful. Room was spotless and the parking was very convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Liked: Room comfort
Buffet breakfast
Stayed 20 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Well maintained. Great views.
Stayed 1 night in Oct 2025

10/10 Excellent

Claudio

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place, great staff and lovely apartment. Will be back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were lovely. Rooms are so comfortable and we had lovely views to the city.
Stayed 1 night in Oct 2025

10/10 Excellent

Caroline

Stayed 2 nights in Sep 2025

8/10 Good

Yeruham, Hadera

Liked: Cleanliness, property conditions & facilities
The Wi-Fi was very bad.
Stayed 2 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Easy access to Hamer Hall. Friendly, helpful staff. Clean spacious suite. Super swimming pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Close proximity to Hamer Hall ,restaurants , shopping , art galleries, exceptional staff
Stayed 1 night in Aug 2025

8/10 Good

Janice

Liked: Cleanliness, room comfort

Fantastic location....

Fantastic location, friendly staff & spacious apartments. Just looking tired and needing a refurb.
Stayed 2 nights in Aug 2025

2/10 Terrible

Grant

Traveled with family
Disliked: Cleanliness, room comfort

Sleeping with mice is acceptable

Stayed here two nights, and late on the 2nd night saw a mouse run into my kitchen. Could hear mice scurrying and squeaking through the night, and told the hotel staff the next day. They said they would investigate and contact me, as I felt I shouldn't be paying for the 2nd night. One week later and haven't heard a single thing from this hotel. No explanation, no apology, and of course no refund or anything of that nature. My suggestion is to avoid.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location,service and facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose, Encinitas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location and wonderful amenities.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities
It was soo close to southbank great location, lovely and clean will stay there again
Stayed 2 nights in Jul 2025

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