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Mercure Pakenham

4.0 star property

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Photo gallery for Mercure Pakenham

Reception
Exterior
Pillowtop beds, minibar, in-room safe, desk
Restaurant
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
77 Racecourse Rd, Pakenham, VIC, 3810
  • Place, Don Jackson Reserve Dog Park
    ‪5 min drive‬
  • Place, Puffing Billy Steam Train
    ‪35 min drive‬
  • Place, Chadstone Shopping Mall
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(34 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Suite, 1 King Bed

A hotel room with a large bed, a sofa, a small table, a kitchenette, and a bathroom.

Luxury Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Privilege, Room, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Privilege, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Privilege, Room, 2 Queen Beds

Pillowtop beds, minibar, in-room safe, desk

Privilege, Room, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms | Pillowtop beds, minibar, in-room safe, desk

Luxury Suite, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds
  • Free WiFi

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About the neighborhood

Melbourne

Located in Pakenham within 2 miles (3 km) of Don Jackson Reserve Dog Park, Mercure Pakenham is within a few miles (5 km) of Lois Maghanoy Centre For Performing Arts. This 4-star hotel has 64 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Don Jackson Reserve Dog Park - 5 min drive - 1.7 miles
  • Dandenong Ranges National Park - 31 min drive - 23.8 miles
  • Monash University - 33 min drive - 32.0 miles
  • Puffing Billy Steam Train - 35 min drive - 26.3 miles
  • Chadstone Shopping Mall - 36 min drive - 37.3 miles

Getting around

  • Nar Nar Goon Station - 11 min drive
  • Pakenham Station - 14 min walk
  • Melbourne Airport (MEL) - 70 min drive

Restaurants

  • ‪Guzman Y Gomez - ‬3 min drive
  • ‪Hungry Jack's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Twisted Sista - ‬16 min walk

About this property

Mercure Pakenham

Guests staying at Mercure Pakenham enjoy free WiFi in public areas, laundry facilities, and a banquet hall. There's free parking if you drive. Helpful staff can provide concierge services and luggage storage.
Guests can expect free WiFi and 45-inch Smart TVs with digital channels. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other amenities include minibars, electric kettles, and free local calls. Change of towels is available on request.

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Jun 28 - Jun 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open Monday - Saturday (7:00 AM - 9:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 45 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: AUD 45 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.
Property Registration Number 89 427 589 170

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Property is also known as

Mercure Pakenham Hotel
Mercure Pakenham Pakenham
Mercure Pakenham Hotel Pakenham

Frequently asked questions

Is free cancellation available at Mercure Pakenham?

Mercure Pakenham offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Mercure Pakenham?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Mercure Pakenham on Jun 28, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Mercure Pakenham?

This hotel is situated in Pakenham, close to Pakenham G72 Bushland Reserve, Nar-Nar-Goon G73 Bushland Reserve, and Pakenham G71 Bushland Reserve. You'll also find Lois Maghanoy Centre For Performing Arts and Nar-Nar-Goon G75 Bushland Reserve within a short drive.

Will I be able to park at Mercure Pakenham?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Mercure Pakenham feature a casino?

No, Mercure Pakenham doesn't have a casino.

Is there an indoor pool at Mercure Pakenham?

No, there is no indoor pool at this hotel.

Is Mercure Pakenham good for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar, and a smart TV.

Does Mercure Pakenham have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Pakenham have a restaurant that serves breakfast?

No, Mercure Pakenham doesn't have a restaurant that serves breakfast.

Does Mercure Pakenham allow pets to stay free of charge?

No, pets aren't allowed at Mercure Pakenham though service animals are welcome.

Does Mercure Pakenham have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Mercure Pakenham?

No, you won't find guestrooms with balconies at Mercure Pakenham.

Mercure Pakenham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 156 out of 211 reviews
Rating 8 - Good. 46 out of 211 reviews
Rating 6 - Okay. 6 out of 211 reviews
Rating 4 - Poor. 2 out of 211 reviews
Rating 2 - Terrible. 1 out of 211 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Natty

Liked: Cleanliness, amenities, property conditions & facilities
Clean , friendly staff. Great place to stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, beds were very comfortable and room was so quiet.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is top notch, clean rooms, always my go-to in Pakenham.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

LINYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Just a great comfortable place to stay with very helpful staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and efficient check in and check out Very clean and comfortable room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Room and the whole motel was so clean
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

BENJAMIN

Liked: Cleanliness, amenities, property conditions & facilities
Really great accommodation, breakfast, staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was amazing, super clean and new. Will definitely stay again. The reception staff were really helpful as we needed to organise a late check in - they made it really easy. Highly recommend
Stayed 1 night in Mar 2026
Verified

8/10 Good

Robbie

Liked: Cleanliness, staff & service, amenities
Clean, friendly
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are spotless and very modern. Staff were all lovely.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

LINYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing 👍
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on a business trip. Extremely friendly staff and great room.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, modern & clean, good customer service. Would stay again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Room, staff and motel all amazing but I was not happy about the price given on your site being in USD and on paying at the location obviously because of the conversion the price was higher than expected
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel modern nicely equipped .
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here, extremely comfortable and quality facilities.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place to stay, beds and pillows are super comfy and the staff are very pleasant and helpful
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful hotel!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Manpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean new hotel friendly staff close to transport ample parking
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yet again, a very comfortable stay.
Stayed 4 nights in Oct 2023
Verified

8/10 Good

DOROTHEA

Liked: Cleanliness, staff & service
Disliked: Amenities
We paid a bit extra for a luxury suite but it was worthwhile. Loved the super comfortable king size bed and huge bathroom with double basins and bath tub. Kitchenette with fridge, microwave and kettle was also handy. Negatives were the artificial room freshener which was overpowering and unpleasant. Unfortunately the hotel restaurant was also closed for renovation.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented and really enjoyed our stay. Bed and facilities very nice. Will definitely stay again.
Stayed 1 night in Apr 2023