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Mercure Melbourne City Centre

Property class: 4

Choose dates to view prices

Photo gallery for Mercure Melbourne City Centre

Beach
A buffet setup with various food items and a gluten-free sign.
An outdoor café with tables and chairs, surrounded by buildings with various signs and storefronts.
A hotel room with a large bed, a desk, and a chair. There is a view of a cityscape through the window.
A modern hotel lobby with a blue sofa, a wooden bench, and wall-mounted lighting.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
265 Little Bourke Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪2 min walk‬
  • Place, Collins Street
    ‪3 min walk‬
  • Place, Princess Theatre
    ‪10 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

A hotel room with a bed, a desk, a chair, a TV, and a window with a city view.

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(8 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Family Room, 1 King Bed & 1 Twin Bed

A hotel room with a bed, desk, chair, and a framed picture on the wall.

Superior Family Room, 1 King Bed & 1 Twin Bed

8.4 out of 10
Very good
(8 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a nightstand with a lamp, and a view of the cityscape through the window.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(13 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Accessible Bathroom)

A hotel room with a bed, desk, chair, and a framed picture on the wall.

Superior Room, 1 King Bed (Accessible Bathroom)

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, a chair, and a view of the city through the window.

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a headboard, and a framed picture on the wall.

Superior Room, 1 King Bed

8.0 out of 10
Very good
(20 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk, and a chair. There is a view of a cityscape through the window.

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(115 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with a bed, a desk, a chair, a window with curtains, a bathroom, and a city view.

Standard Room, 2 Twin Beds

8.2 out of 10
Very good
(42 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Melbourne

Located in Melbourne Central Business District, Mercure Melbourne City Centre is adjacent to Melbourne Central and within a 10-minute walk of other popular attractions like Princess Theatre. This 330-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Melbourne Central - 2 min walk - 0.1 miles
  • Bourke Street Mall - 3 min walk - 0.2 miles
  • Collins Street - 3 min walk - 0.2 miles
  • Princess Theatre - 10 min walk - 0.6 miles
  • Queen Victoria Market - 12 min walk - 0.7 miles

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 9 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Superhiro - ‬1 min walk
  • ‪Brunetti - ‬1 min walk
  • ‪Tetsujin - ‬1 min walk
  • ‪Soul Cafe - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Mercure Melbourne City Centre

Mercure Melbourne City Centre features free WiFi in public areas, meeting rooms, and a meeting room. Self parking is offered for AUD 28 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a computer station, express check-in, and express check-out.
Guests can expect to find free WiFi and 46-inch Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (AUD 28 per night)
  • Covered, secured self parking on site (AUD 28 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 30 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Soul Cafe
  • The Louden Kitchen Grill

Things to do

  • Designer stores
  • Shopping mall

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • High-pile carpet in room
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Built in 1997
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 60 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 15 for children
  • Covered self parking fee: AUD 28 per night
  • Nearby parking fee: AUD 28 per night(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Mercure
Melbourne Welcome
Melbourne Welcome Mercure
Mercure Melbourne
Mercure Welcome
Mercure Welcome Hotel
Mercure Welcome Hotel Melbourne
Mercure Welcome Melbourne
Welcome Mercure
Welcome Mercure Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Hotel Melbourne
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne

Frequently asked questions

Is free cancellation available at Mercure Melbourne City Centre?

Mercure Melbourne City Centre provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Mercure Melbourne City Centre?

As of Nov 7, 2026, prices found for a 1-night stay for 2 adults at Mercure Melbourne City Centre on Nov 15, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Mercure Melbourne City Centre?

This hotel is situated in Melbourne Central Business District, just steps from Melbourne Central and Bourke Street Mall, and within a short walk of Collins Street. You'll also find Queen Victoria Market and Princess Theatre less than a mile away.

Will I be able to park at Mercure Melbourne City Centre?

Yes, covered parking is offered for AUD 28 per night.

Does Mercure Melbourne City Centre feature a casino at the property?

No, Mercure Melbourne City Centre doesn't have a casino.

Will I find an indoor pool at Mercure Melbourne City Centre?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mercure Melbourne City Centre?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and a bar/lounge.

Does Mercure Melbourne City Centre have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Melbourne City Centre have a restaurant with a breakfast menu?

Yes, Mercure Melbourne City Centre serves buffet breakfast for a surcharge each morning at The Louden Kitchen Grill.

Will Mercure Melbourne City Centre allow pets to stay for free?

No, pets aren't allowed at Mercure Melbourne City Centre though service animals are welcome.

Does Mercure Melbourne City Centre have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Mercure Melbourne City Centre?

The closest major airport to Mercure Melbourne City Centre is Melbourne, VIC (MEB-Essendon), which is 9.3 mi away (17 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 13.7 mi away (24-minute drive).

Can I book a room with a balcony at Mercure Melbourne City Centre?

No, there aren't any guestrooms at Mercure Melbourne City Centre that offer a balcony.

Mercure Melbourne City Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 1000 reviews
Rating 8 - Good. 367 out of 1000 reviews
Rating 6 - Okay. 178 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good place to stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Amenities
Breakfast was fresh with everything we could have desired. Friendly staff, comfortable room and in great location. We have stayed here before and will again in the future.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very close to everything in Melbourne cbd.
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to sporting ovals
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very convenient location that provides the basics
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a nice hotel. One of the lifts is currently out for maintenance so expect a wait.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The staff were all lovely and the room was very clean. Great value breakfast too
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks great options for breakfast
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just didn’t like the lighting in there it felt dark and on the booking it said we had a city view but no… we had a view off a wall so there was no sunlight apart from that super clean and helpful staff.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Shops nearby clean room but only 1 lift available at the premises that is not good
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Hotel was clean staff lovely. The only thing was one lift was out of order for 2 days and it made the wait time for lift quite long but overall good stay
Stayed 11 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure was extremely convenient and central to all major shopping, food and entertainment. The staff were amazing. They were all so friendly, a big warm smile and so helpful. We'll definitely be back. Thankyou for having us, Mercure Melbourne
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, clean, close to restaurants
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very convenient to transport via tram, train station and bus. Right there in downtown for grabbing foods and shopping.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location.good selection of breakfast.only having one lift was at times very inconvenient.Had to use stairs frequently.Understand maintenance needs to he done though.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great location to get around the CBD.
Stayed 9 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were beautiful, room was clean
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room fir what we needed Nice staff
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff very helpful and friendly. Late checkout easily arranged.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time very close to all the shops and restaurants
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
All very good. Great location.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Ideal location for shopping and dining.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay always good
Stayed 1 night in Oct 2025