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Mercure Welcome Melbourne

3.5 out of 5.0

Recent guest reviews

We appreciate the cleanliness of the accommodation and helpfulness of the staff. The central location and nearby transport are a bonus. There are plenty of shopping and dining places close to the hotel. We could look over the city from the room's window.

The room hotel is quite comfortable but a little bit too small. Especially, the bathroom. Overall, it was okay and worthy for the room price paid. Thank you

The room was small but had everything you need. Everyone friendly and accommodating. The location is right in the middle of the CBD, convenient for everything.

This hotel was great for the location. Since it is located in the CBD most tour excursions will pick you up at the hotel and return you there when you are through. It was also close to restuarants.The tram was located one block away. The staff couldn't have been more helpful .Would definitely stay there again.

When the taxi stopped amid construction and chaos directly across from the property, I had serious doubts about this hotel. However, the location and friendliness of the reception and concierge staff made our stay worthwhile. Our king deluxe room was anything but deluxe. One digit on the temperature gauge was out so it was difficult to read the room temp, the bathroom was very small and there was not a place for our second suitcase. Extra items like snacks and beverages were not in the room but in a vending machine by the elevator which did not work. Everything downtown was within a short walk and the buses and trams were right outside the hotel door. All in all it was a good stay. I would recommend this Mecure to anyone but be sure to inform them that it is not a deluxe hotel.

the staff was very friendly and helpfull. the breakfast was very good. the rooms were clean. unfortunatly there was very much construction right outside so it was a bit loud

Great location. Hallway/carpet had a damp, musty smell that never went away. Room was fine, a little small but was fine with me.

This was our third stay at the Mercure Welcome, which is the cheaper accommodation on the site shared with the Grand Mercure. We have never had a complaint about the hotel, in fact they upgraded us to a king room, which unfortunately was very noisy. There is insufficient insulation between the rooms and we could hear very loudly the water from bath/shower/toilet/taps from the adjacent rooms & the room above from our room 738. Fortunately this was not all the time and aside from that the room was clean and comfortable, with the hotel in a great location for sightseeing, shopping & transport. We will stay again and hope we get a room that is better insulated.

Good location Poor sound isolation between each room

265 Little Bourke Street Melbourne VIC

Hotel highlights

  • Walking distance to Bourke Street Mall and Melbourne Central
  • Onsite dining
  • WiFi in rooms and public areas (fees apply)
  • Wired Internet in rooms (fees apply)

Located in Chinatown, Mercure Welcome Melbourne is adjacent to Bourke Street Mall and within a 10-minute walk of other popular attractions like Melbourne Central. This 330-room, 3.5-star hotel has conveniences like 3 restaurants, a bar/lounge, and a conference center. Centrally located in Melbourne, the hotel is also a short walk from RMIT University and Eureka Tower.


Have a drink at the bar or enjoy onsite dining at one of 3 restaurants like The Louden Kitchen Grill, which specializes in local cuisine and serves breakfast and dinner. Get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Mercure Welcome Melbourne's 330 rooms are air-conditioned and provide refrigerators, coffee makers, and free newspapers. Guests can expect WiFi, wired Internet, and 32-inch LCD TVs with cable channels. Other amenities include hair dryers, phones, and ironing boards.

Property features

At Mercure Welcome Melbourne, guests have access to WiFi in public areas, a conference center, and a computer station. Valet parking is offered for AUD 35 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include express check-in, express check-out, and free newspapers.

Room options

Superior King Room

King 1 | Sleeps 3

Standard Twin Room

Twin 2 | Sleeps 2

Superior Twin Room

Twin 2 | Sleeps 3

Standard Room

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

59% of guests recommend this hotel

Total of 4174 reviews