Mercure Welcome Melbourne3.5 out of 5.0
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Recent guest reviews
We appreciate the cleanliness of the accommodation and helpfulness of the staff. The central location and nearby transport are a bonus. There are plenty of shopping and dining places close to the hotel. We could look over the city from the room's window.
The room hotel is quite comfortable but a little bit too small. Especially, the bathroom. Overall, it was okay and worthy for the room price paid. Thank you
The room was small but had everything you need. Everyone friendly and accommodating. The location is right in the middle of the CBD, convenient for everything.
This hotel was great for the location. Since it is located in the CBD most tour excursions will pick you up at the hotel and return you there when you are through. It was also close to restuarants.The tram was located one block away. The staff couldn't have been more helpful .Would definitely stay there again.
When the taxi stopped amid construction and chaos directly across from the property, I had serious doubts about this hotel. However, the location and friendliness of the reception and concierge staff made our stay worthwhile. Our king deluxe room was anything but deluxe. One digit on the temperature gauge was out so it was difficult to read the room temp, the bathroom was very small and there was not a place for our second suitcase. Extra items like snacks and beverages were not in the room but in a vending machine by the elevator which did not work. Everything downtown was within a short walk and the buses and trams were right outside the hotel door. All in all it was a good stay. I would recommend this Mecure to anyone but be sure to inform them that it is not a deluxe hotel.
the staff was very friendly and helpfull. the breakfast was very good. the rooms were clean. unfortunatly there was very much construction right outside so it was a bit loud
Great location. Hallway/carpet had a damp, musty smell that never went away. Room was fine, a little small but was fine with me.
This was our third stay at the Mercure Welcome, which is the cheaper accommodation on the site shared with the Grand Mercure. We have never had a complaint about the hotel, in fact they upgraded us to a king room, which unfortunately was very noisy. There is insufficient insulation between the rooms and we could hear very loudly the water from bath/shower/toilet/taps from the adjacent rooms & the room above from our room 738. Fortunately this was not all the time and aside from that the room was clean and comfortable, with the hotel in a great location for sightseeing, shopping & transport. We will stay again and hope we get a room that is better insulated.
Good location Poor sound isolation between each room
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 4238 reviews