See all properties

Mercure Welcome Melbourne

4.0 star property
Hotel with a restaurant, steps from Melbourne Central

Choose dates to view prices

Photo gallery for Mercure Welcome Melbourne

Meeting facility
Lobby
Hypo-allergenic bedding, in-room safe, individually decorated
Miscellaneous
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

View in a map
265 Little Bourke Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪2 min walk‬
  • Place, Queen Victoria Market
    ‪12 min walk‬
  • Place, Crown Casino
    ‪19 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Family Room, 1 King Bed & 1 Twin Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Family Room, 1 King Bed & 1 Twin Bed

8.4 out of 10
Very good
(8 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room

  • 248 sq ft
  • Sleeps 2
  • 3 Twin Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 King Bed

8.2 out of 10
Very good
(19 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(85 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(34 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

You may also like

Ad
Full breakfast on weekends (AUD 48 per person)

InterContinental Melbourne The Rialto by IHG

Melbourne Central Business District
  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
8.8 out of 10, Excellent, 1,007 reviews
$175 nightly
The price is $192
Oct 27 - Oct 28
Total with taxes and fees
InterContinental Melbourne The Rialto by IHG

About the neighborhood

Melbourne

Located in Melbourne Central Business District, Mercure Welcome Melbourne is adjacent to Melbourne Central and within a 10-minute walk of other popular attractions like Princess Theatre. This 330-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Melbourne Central - 2 min walk - 0.1 miles
  • Queen Victoria Market - 12 min walk - 0.7 miles
  • Crown Casino - 19 min walk - 1.0 mile
  • Rod Laver Arena - 2 min drive - 1.0 mile
  • Marvel Stadium - 3 min drive - 1.2 miles

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 9 min walk
  • Melbourne Airport (MEL) - 28 min drive

Restaurants

  • ‪Superhiro - ‬1 min walk
  • ‪China Bar - ‬1 min walk
  • ‪Fortress Melbourne - ‬1 min walk
  • ‪Dodee Paidang - ‬1 min walk
  • ‪Mekong Vietnamese - ‬1 min walk

About this property

Mercure Welcome Melbourne

Hotel with a restaurant, steps from Melbourne Central
Mercure Welcome Melbourne features free WiFi in public areas, meeting rooms, and a meeting room. Self parking is offered for AUD 24 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a computer station, express check-in, and express check-out.
Guests can expect to find free WiFi and 46-inch Smart TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Premier King Room | Premium bedding, desk, blackout drapes, iron/ironing board
Hotel Grand Chancellor Melbourne
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,210 reviews
$95 nightly
The price is $104
Oct 27 - Oct 28
Total with taxes and fees
Hotel Grand Chancellor Melbourne

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (AUD 24 per night)
  • Secured, covered self parking on site (AUD 24 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Soul Cafe
  • The Louden Kitchen Grill

Things to do

  • Designer stores
  • Shopping mall

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (31 inches high)
  • High-pile carpet in room
  • Raised toilet seat (18 inches high)
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1997
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - June 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 60 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 25 for adults and AUD 15 for children
  • Covered self parking fee: AUD 24 per night
  • Nearby parking fee: AUD 24 per night(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Mercure
Melbourne Welcome
Melbourne Welcome Mercure
Mercure Melbourne
Mercure Welcome
Mercure Welcome Hotel
Mercure Welcome Hotel Melbourne
Mercure Welcome Melbourne
Welcome Mercure
Welcome Mercure Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Hotel Melbourne
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne

Frequently asked questions

Is free cancellation available at Mercure Welcome Melbourne?

Mercure Welcome Melbourne provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do close to Mercure Welcome Melbourne?

This hotel is situated in Melbourne Central Business District, just steps from Melbourne Central and Bourke Street Mall, and within a short walk of Collins Street. You'll also find Queen Victoria Market and Princess Theatre less than a mile away.

Is parking available on site at Mercure Welcome Melbourne?

Yes, secured parking is offered for AUD 24 per night.

Does Mercure Welcome Melbourne feature a casino at the property?

No, Mercure Welcome Melbourne doesn't have a casino.

Will I find an indoor pool at Mercure Welcome Melbourne?

No, there is no indoor pool at this hotel.

Is Mercure Welcome Melbourne good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Are there hot tubs at Mercure Welcome Melbourne?

No, there isn't a spa tub at this hotel.

Does Mercure Welcome Melbourne have a restaurant with a breakfast menu?

Yes, Mercure Welcome Melbourne serves buffet breakfast for a surcharge each morning at The Louden Kitchen Grill.

Will Mercure Welcome Melbourne allow pets to stay for free?

No, pets aren't allowed at Mercure Welcome Melbourne though service animals are welcome.

Are there connecting rooms at Mercure Welcome Melbourne?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Mercure Welcome Melbourne?

The closest major airport to Mercure Welcome Melbourne is Melbourne, VIC (MEB-Essendon), which is 10.4 mi away (23 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 14.7 mi away (28-minute drive).

Are there rooms with balconies at Mercure Welcome Melbourne?

No, there aren't any guestrooms with balconies at Mercure Welcome Melbourne.

Mercure Welcome Melbourne Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 1006 reviews
Rating 8 - Good. 389 out of 1006 reviews
Rating 6 - Okay. 165 out of 1006 reviews
Rating 4 - Poor. 83 out of 1006 reviews
Rating 2 - Terrible. 43 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Karen

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Jeannette

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem.

A fantastic location in the middle of the city. Close to shopping and dining.
Stayed 1 night in Jul 2025

10/10 Excellent

Dorothy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of city. Staff are helpful.
Stayed 3 nights in Jul 2025

8/10 Good

Amanda, Warrnambool

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Apr 2025

8/10 Good

Vitaly

Stayed 5 nights in Jul 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
As always the staff and rooms at mecure are always fantastic, every year for at least 20 years i have used them.
Stayed 1 night in Jul 2025

6/10 Okay

Deby

Liked: Cleanliness, staff & service
We booked for a room with king bed, however the bed is actually 2 single beds put together to make 1 bed, instead of an actual king bed. Unfortunately as we have a young child with us (which we specified in our booking), this has made the sleep quite uncomfortable.
Stayed 2 nights in Jun 2025

6/10 Okay

Jason

Great breakfast, bed not so much.
Stayed 4 nights in Jun 2025

2/10 Terrible

Joshua

I have been staying at the Mercure Welcome for almost 15 year
Stayed 3 nights in Jul 2025

8/10 Good

keith

Liked: Cleanliness, property conditions & facilities
perfectly positioned for my stay in melbourne and the purposes of my stay being football at marvel stadium,dining out and music venues
Stayed 2 nights in Jul 2025

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff in the restaurant were lively!
Stayed 2 nights in Jun 2025

8/10 Good

Helen

Liked: Cleanliness
Great location
Stayed 1 night in Jun 2025

4/10 Poor

Jane

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Maria Ronna Luna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for my quick one-night stay in the key - staff were friendly and helpful, everything was close by, lots of shopping areas and it was just a nice central location to be based in Melbourne.
Stayed 1 night in Jun 2025

6/10 Okay

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great central position, easy to walk to anywhere in the CBD. The room itself was clean and tidy. However, location of the room near the elevator meant it was really noisy at night - sounded like a tram at times.
Stayed 1 night in Jun 2025

2/10 Terrible

Meg

Traveled with partner
Rooms are so extremely loud. They put us right near the elevator. Also heard people walking up and down the hallway all night.
Stayed 1 night in Jun 2025

8/10 Good

Zhina

Stayed 1 night in Jun 2025

10/10 Excellent

Emma

Stayed 3 nights in Jun 2025

10/10 Excellent

Choen, Sydney

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

2/10 Terrible

Jean, Auckland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was what we wanted & was clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daryl

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent hotel, location and service.

Very good service and the room as clean and well equipped. I could not get the Chromecast to work on the tv though. Hint, checkout is easy with the Dropbox next to the reception desk. It's tricky to find. Look near the laneway.
Stayed 1 night in Jun 2025

6/10 Okay

Annie

Disliked: Staff & service, property conditions & facilities
Good location but staff were not very engaging and the other guests were very noisy until late. Rooms are tiny and not all things in the room were in working order
Stayed 3 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, allowed early check-in, staff fantastic Only small gripe, Could have better water pressure in showers
Stayed 4 nights in Jun 2025

Hotels

Motel 6 Saanichton, BC - Victoria Airport
Hotels in Van Buren
Footscray Motor Inn
Sheraton Virginia Beach Oceanfront Hotel
Lake View Lodge
Romer House Waikiki
Aparthotels New Haven
Melbourne Southbank Platinum Tower Apartment
Motels Florence
Hotels near Bald River Falls
Pan Pacific Melbourne
Motels East Brunswick
The Springwater B&B

Flights

Flights from Prague to Rome
Flights from Tirana to Boston
Flights from Albany to Norfolk - Virginia Beach
Flights from Hartford to Myrtle Beach
Flights from Rapid City to Houston
Flights from Fort Lauderdale to Columbia
Flights from Thessaloniki to Lesvos
Flights from Burbank to Washington
Flights from Chicago to Sioux Falls
Flights from Hartford to Biloxi
Flights from Greensboro to Newark
worcester regional airport

Cars

Car rentals in Fox Lake

Packages

Christmas Vacations
Seaport Aquarium