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Mercure Pakenham

4.0 star property
Hotel in Melbourne with a coffee shop and a restaurant

Choose dates to view prices

Photo gallery for Mercure Pakenham

Reception
Exterior
Exterior
Restaurant
Pillowtop beds, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
77 Racecourse Rd, Pakenham, VIC, 3810
  • Place, Don Jackson Reserve Dog Park
    ‪8 min drive‬
  • Place, Monash University
    ‪41 min drive‬
  • Place, Chadstone Shopping Mall
    ‪47 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Luxury Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Privilege, Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Room, 2 Queen Beds

Pillowtop beds, minibar, in-room safe, desk

Privilege, Room, 2 Queen Beds

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, 2 Bedrooms

Pillowtop beds, minibar, in-room safe, desk

Luxury Suite, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

About the neighborhood

Melbourne

Located in Pakenham, Mercure Pakenham is 1.8 mi (2.8 km) from Don Jackson Reserve Dog Park and within a 10-minute drive of Pakenham G72 Bushland Reserve. This 4-star hotel has 64 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Don Jackson Reserve Dog Park - 8 min drive - 1.9 miles
  • Dandenong Ranges National Park - 30 min drive - 24.0 miles
  • Puffing Billy Steam Train - 30 min drive - 22.6 miles
  • Monash University - 41 min drive - 28.7 miles
  • Chadstone Shopping Mall - 47 min drive - 33.4 miles

Getting around

  • Nar Nar Goon Station - 11 min drive
  • Pakenham Station - 14 min walk
  • Melbourne Airport (MEL) - 70 min drive

Restaurants

  • Guzman Y Gomez
  • Hungry Jack's
  • Twisted Sista
  • McDonald's
  • The Cornerstone

About this property

Mercure Pakenham

Hotel in Melbourne with a coffee shop and a restaurant
Guests staying at Mercure Pakenham enjoy free WiFi in public areas, laundry facilities, and a banquet hall. There's free parking if you drive. Helpful staff can provide concierge services and luggage storage.
Guests can expect free WiFi and 45-inch Smart TVs with digital channels. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other amenities include minibars, electric kettles, and free local calls. Change of towels is available on request.

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open Monday - Saturday (7:00 AM - 9:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 45 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 50 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: AUD 45 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.
Property Registration Number 89 427 589 170

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Property is also known as

Mercure Pakenham Hotel
Mercure Pakenham Pakenham
Mercure Pakenham Hotel Pakenham

Frequently asked questions

Is free cancellation available at Mercure Pakenham?

Mercure Pakenham offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to see close to Mercure Pakenham?

This hotel is situated in Pakenham, close to Nar-Nar-Goon G76 Bushland Reserve, Beaconsfield Nature Conservation Reserve, and Pakenham G72 Bushland Reserve. Nar-Nar-Goon G75 Bushland Reserve is also within a driving distance of 4.8 mi.

Is parking available on site at Mercure Pakenham?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Mercure Pakenham feature a casino?

No, Mercure Pakenham doesn't have a casino.

Is there an indoor pool at Mercure Pakenham?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mercure Pakenham?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar, and a smart TV.

Are there hot tubs at Mercure Pakenham?

No, this hotel doesn't have a spa tub.

Does Mercure Pakenham have a restaurant that serves breakfast?

No, Mercure Pakenham doesn't have a restaurant that serves breakfast.

Does Mercure Pakenham allow pets to stay free of charge?

No, pets aren't allowed at Mercure Pakenham though service animals are welcome.

Does Mercure Pakenham have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Mercure Pakenham?

No, there aren't any guestrooms with balconies at Mercure Pakenham.

Mercure Pakenham Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 132 out of 180 reviews
Rating 8 - Good. 40 out of 180 reviews
Rating 6 - Okay. 6 out of 180 reviews
Rating 4 - Poor. 1 out of 180 reviews
Rating 2 - Terrible. 1 out of 180 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leesa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
altogether excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great dinner option at Cairnlea Club <100m when restaurant being renovated. Not a lot nearby so need transport.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised when we were told they had EV chargers so we charged o/n. We ate at the restaurant on the premises so all in all convenient for our 1 night stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, modern & clean, good customer service. Would stay again.
Stayed 1 night in Jul 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jun 2025

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nadene

Stayed 1 night in Jul 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Alexander

Business traveler
Solid 3.5 star with some significant drawbacks. Plumbing and loud internal sounds takes away from any positives. If you stay more than 2 nights even if requesting not to they will still tidy the room without cleaning it. Internal noise is a significant drawback if you are a light sleeper.
Stayed 3 nights in Jul 2025

8/10 Good

Sue

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was great except for the dirty cup that wasnt cleaned or replaced but when we got back from our outing they had replaced the dirty cup after we had let them know previously, apart from that everything else was clean. Staff were lovely and very friendly. We will give them another go if we stay in Pakenham again.
Stayed 1 night in Jul 2025

10/10 Excellent

Nadene

Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Stayed 1 night in Jul 2025

10/10 Excellent

camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pakenham gem

Great hotel lovely king bed very clean big bathroom right beside club good meals
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Stayed 1 night in Jun 2025

2/10 Terrible

Stacey

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dont enjoy getting up in the morning to a stone cold shower and only been offered a complimentary coffee in its place not a very happy person for the money we paid to stay there
Stayed 1 night in Jun 2025

10/10 Excellent

BENJAMIN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really great accommodation, breakfast, staff.
Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2025