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BIG4 Crystal Brook Tourist Park

3.0 star property
Suburban hotel in Melbourne with free parking

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Photo gallery for BIG4 Crystal Brook Tourist Park

Deluxe Villa, 2 Bedrooms | Property grounds
Exterior
Deluxe Villa, 2 Bedrooms | Living area | 32-inch flat-screen TV with digital channels, TV, DVD player
Superior Villa, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, cookware/dishes/utensils
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
182 Heidelberg-Warrandyte Road, Warrandyte, Doncaster East, VIC, 3109
  • Place, Doncaster Shopping Centre
    ‪9 min drive‬
  • Place, Montsalvat
    ‪10 min drive‬
  • Place, Deakin University
    ‪18 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪42 min drive‬

Room options

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Villa, 1 Bedroom

Standard Villa, 1 Bedroom | In-room dining

Standard Villa, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Cabin, 2 Bedrooms

Standard Cabin, 2 Bedrooms | 1 bedroom, blackout drapes, iron/ironing board, free WiFi

Standard Cabin, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Villa, 2 Bedrooms

Standard Villa, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, cookware/dishes/utensils

Standard Villa, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Villa, 2 Bedrooms

Superior Villa, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, cookware/dishes/utensils

Superior Villa, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms | Living area | 32-inch flat-screen TV with digital channels, TV, DVD player

Deluxe Villa, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

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About the neighborhood

Melbourne

Located in Doncaster East, BIG4 Crystal Brook Tourist Park is within a 10-minute drive of Doncaster Shopping Centre and Montsalvat. This 28-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Doncaster Shopping Centre - 9 min drive - 6.4 miles
  • Montsalvat - 10 min drive - 6.1 miles
  • Box Hill Hospital - 12 min drive - 7.8 miles
  • Austin Hospital - 13 min drive - 8.7 miles
  • Deakin University - 18 min drive - 11.1 miles

Getting around

  • Nunawading Station - 8 min drive
  • Southern Cross Station - 23 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪Montsalvat - ‬9 min drive
  • ‪Beasley's Tea House - ‬2 min walk
  • ‪Down The Rabbit Hole - ‬2 min drive
  • ‪Chirpy CHIX - ‬3 min drive
  • ‪Michel's Patisserie - ‬20 min walk

About this property

BIG4 Crystal Brook Tourist Park

Suburban hotel in Melbourne with free parking
Guests staying at BIG4 Crystal Brook Tourist Park enjoy an outdoor pool, a children's pool, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this family-friendly hotel include a free kid's club, an arcade/game room, and a library.
32-inch flat-screen TVs come with digital channels and DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Kitchenettes, patios, and dining areas are also standard. Weekly housekeeping is available.
An outdoor pool and a children's pool are on site.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Hiking/biking trails
  • Library
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 floor
  • 28 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for AUD 10.0 per stay

Property payment types

Important information

Fees

  • A damage deposit of AUD 100.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Crystal Brook Tourist Park
Crystal Brook Tourist Park Doncaster East
Crystal Brook Tourist Park Hotel
Crystal Brook Tourist Park Hotel Doncaster East
Crystal Brook Tourist Park Hotel
Crystal Brook Tourist Park Doncaster East
Crystal Brook Tourist Park Hotel Doncaster East

Frequently asked questions

Is free cancellation available at BIG4 Crystal Brook Tourist Park?

BIG4 Crystal Brook Tourist Park offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What can I see close to BIG4 Crystal Brook Tourist Park?

This hotel is situated in Doncaster East, close to Doncaster Shopping Centre, Montsalvat, and Eastland. You'll also find Box Hill Central nearby.

Is there parking available at BIG4 Crystal Brook Tourist Park?

Yes, self parking is offered for free at the hotel.

Does BIG4 Crystal Brook Tourist Park have a casino at the property?

No, BIG4 Crystal Brook Tourist Park doesn't have a casino.

Will I find an indoor pool at BIG4 Crystal Brook Tourist Park?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at BIG4 Crystal Brook Tourist Park?

Couples staying at this hotel will appreciate amenities like a kitchenette as well as an outdoor pool and a terrace.

Are there hot tubs at BIG4 Crystal Brook Tourist Park?

No, there isn't a spa tub at this hotel.

Does BIG4 Crystal Brook Tourist Park feature a restaurant that includes a breakfast menu?

No, BIG4 Crystal Brook Tourist Park doesn't have a restaurant that serves breakfast.

Will BIG4 Crystal Brook Tourist Park allow pets to stay free of charge?

No, pets aren't allowed at BIG4 Crystal Brook Tourist Park though service animals are welcome.

Does BIG4 Crystal Brook Tourist Park have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from BIG4 Crystal Brook Tourist Park?

The closest major airport to BIG4 Crystal Brook Tourist Park is Melbourne, VIC (MEB-Essendon), which is 23 mi away (37 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 25 mi away (40-minute drive).

Can I book a room with a balcony at BIG4 Crystal Brook Tourist Park?

Yes, every guestroom at BIG4 Crystal Brook Tourist Park comes with a patio.

BIG4 Crystal Brook Tourist Park Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 96 out of 178 reviews
Rating 8 - Good. 62 out of 178 reviews
Rating 6 - Okay. 15 out of 178 reviews
Rating 4 - Poor. 4 out of 178 reviews
Rating 2 - Terrible. 1 out of 178 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Moris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot

This place is Really great to stay with family. Kids enjoy the wildlife around it. Spacious for family of 7. Only 30 minutes from Melbourne. Would definitely stay again
Stayed 5 nights in Jul 2025

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Merran

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A quiet and spacious place to rest after a hectic few days elsewhere.
Stayed 2 nights in May 2025

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Ron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and fruebdly
Stayed 5 nights in Mar 2025

8/10 Good

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was in a very nice area and the cabin was clean and well equipped.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just perfect for meeting up with other members of my family
Stayed 2 nights in Mar 2025

10/10 Excellent

kristi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely park, nice friendly staff and it caters for dogs.
Stayed 2 nights in Mar 2025

8/10 Good

grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious cabin. Great shower, good bed. Wifi was weak with all the people in the park.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place near Melbourne central
Stayed 5 nights in Dec 2024

8/10 Good

Ray

Stayed 4 nights in Feb 2024

10/10 Excellent

Wayne, Moyston

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Always a pleasure to stay at
Stayed 2 nights in May 2024

10/10 Excellent

Wayne, Moyston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well kept and feels like your in the country when your only 30mns to the city centre
Stayed 2 nights in May 2024

8/10 Good

Susi

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet Good shower The mattress was way too hard
Stayed 2 nights in Feb 2024

6/10 Okay

Sebastian

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Chris

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
My cabin was very clean and perfect for me and my dog. Walking around the property was easy, and accessible to venture to surrounding walkibg tracks.
Stayed 2 nights in Jul 2023

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and peaceful location
Stayed 2 nights in Apr 2023

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

8/10 Good

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit was brief but met our expectations
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location. Cabins well appointed.
Stayed 2 nights in Feb 2023

8/10 Good

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a lovely place to stay, clean and quite just a little dated
Stayed 1 night in Feb 2023

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was all good
Stayed 1 night in Feb 2023

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice natural setting and while not fancy, the unit had everything you need to enjoy your stay. Be aware that the wifi is practically non-existent outside of the common camp kitchen area at the centre of the property - I couldn't get a wifi signal on any of my devices in my cabin. Not ideal when you've got an international mobile phone, but I made it work by going to the camp kitchen to get online when needed for working remotely.

10/10 Excellent

Heidi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. I would come back.
Stayed 2 nights in Dec 2022

8/10 Good

Melanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
could not get the gas grill working and the prompt service from the was unable to get the gas grill working and the prompt service from maintenance staff was reassuring and without effort.
Stayed 2 nights in Dec 2022

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