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Our room was complete with everything we might be needing. Too bad we have to stay for only two night. Though we had issues with shuttle picking us up after 9:30pm. The whole Quest experience was very good.
Will never go back has we end up paying more as expected next Time will book hôtel directly at thé airport. For those who wants to go ils verry clean and confortable and quiet. Theres no use to have a full kitchen for a Quick night in between 2 flights
The location is convenient for travelers who are catching a plane. Also great for people going to spend a day or two in Melbourne. The girl at the reception was very pleasant and helpful. Manager should consider opening the exit gate, and getting rooms serviced daily.
Excellent stay overall for a number of reasons. Friendly staff, easy to access the airport, 24hr desk help, great to have a well stocked kitchen, very clean and good diverse options for eating. Bed was very comfortable.
Great facilities, Large showers for tall people (yippee), Great bed, staff friendly and helpful, Easy access to the airport, Shuttle bus and car parking facilities were exceptional,Very quiet which was totally unexpected!!!
Room was clean and tidy with good facilities for self catering. Great staff who were helpfull and friendly, they provided assistance when requested in a very helpfull manner. The lack of a restaurant a minor inconvenience, particularly for breakfast.
We stayed here for few hours because our flight arrived early and our check in on our city accommodation is on the afternoon.We moved here again the evening before our early morning flight so that it's near the airport.Staff are friendly, and rooms are well presented and clean.
Because my brother is handicapped I had booked a 2 bedroom apartment for the one night before returning to the US. When we arrived, we were told instead of a two bedroom apartment we had been given adjoining rooms. This meant more room than expected= a full kitchenette, washer and dryer and we each had our own bathroom. The staff was very friendly and efficient. They searched for a shower chair for my brother but when none was found they suggested using a balcony plastic chair and gave us 2 extra bath towels to cover it. The rooms were very clean and my Aussie friends who dropped us off were very impressed and stayed for a cuppa before they drove home
Absolutely overpriced with a terrible customer service experience & was made to feel like a piece of crap because I only had cash to pay for the deposit which I tried to explain I don't have a credit card for personal reasons, then I was told that i may get asked to leave the property, once I had already unloaded my car and taken all my belongings inside the room. NEVER AGAIN
Great place, well equipped. I stayed in I am having a two rooms apartment (units next to each other). Washing machine and dryer functioning well. There is a dishwasher. Good king size bed. It is a pity there is no hot breakfast. Just Breakfast box. Taste good though
Quest Melbourne Airport places you within a 15-minute drive of popular attractions such as Flemington Racecourse and Melbourne Zoo. This 4.5-star aparthotel has 96 guestrooms and offers a 24-hour fitness center, free in-room WiFi, and a free airport shuttle.
Each apartment is air-conditioned and features a kitchen with a refrigerator, a microwave, and a stovetop. Guests can expect to find free WiFi and 42-inch a flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include an iPod dock, a safe, and a phone.
Guests of Quest Melbourne Airport enjoy a 24-hour fitness center, free WiFi in public areas, and a conference center. There's extended parking for a fee, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury aparthotel include coffee/tea in a common area, a free grocery shopping service, and free newspapers.