Crowne Plaza Melbourne by IHG

4.5 star property
Riverfront hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Crowne Plaza Melbourne by IHG

Outdoor pool, open 6:00 AM to 9:00 PM, free cabanas, sun loungers
Suite, 1 Bedroom, River View | 1 bedroom, premium bedding, in-room safe, desk
Property amenity
Exterior
Cafe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
1-5 Spencer Street, Docklands, VIC, 3008
  • Place, Crown Casino
    ‪2 min walk‬
  • Place, Melbourne Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, Marvel Stadium
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

Standard Room, 1 King Bed, River View (High Floor)

9.2 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(51 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(4 reviews)
  • 581 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds, River View

9.4 out of 10
Exceptional
(70 reviews)
  • 285 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

Standard Room

8.8 out of 10
Excellent
(35 reviews)
  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, River View

8.8 out of 10
Excellent
(18 reviews)
  • 285 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Casino View)

9.6 out of 10
Exceptional
(7 reviews)
  • 285 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor, Casino View)

9.0 out of 10
Wonderful
(2 reviews)
  • 285 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Premium Room

  • River view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Melbourne

Located in Docklands, Crowne Plaza Melbourne by IHG is adjacent to Melbourne Convention and Exhibition Centre and within a 5-minute walk of other popular sights like Crown Casino. This 432-room, 4.5-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

  • Crown Casino - 2 min walk - 0.1 miles
  • Melbourne Convention and Exhibition Centre - 2 min walk - 0.1 miles
  • SEA LIFE Melbourne - 3 min walk - 0.2 miles
  • Marvel Stadium - 12 min walk - 0.7 miles
  • Bourke Street Mall - 15 min walk - 0.8 miles

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Jackpot Bar - ‬4 min walk
  • ‪Rhumbas - ‬4 min walk
  • ‪Zero Gradi - ‬4 min walk
  • ‪Byblos - ‬3 min walk
  • ‪The Wharf Hotel - ‬2 min walk

About this property

Crowne Plaza Melbourne by IHG

Riverfront hotel with a 24-hour fitness center and a 24-hour front desk
Guests staying at Crowne Plaza Melbourne by IHG enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for AUD 80 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include meeting rooms, a conference center, and express check-out.
55-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Espresso makers, safes, and phones are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 45 per night); discounts available
  • Secured, covered self parking on site (AUD 45 per night)
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; AUD 40 to 42 for adults and AUD 25 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dive Bar
  • Ottie's
  • Pow Wow

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference center (12,949 square feet of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Renovated entire property - December 2020
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 65.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults, and AUD 25 to 25 for children
  • Covered self parking fee: AUD 45 per night
  • Covered valet parking fee: AUD 80 per night (in/out privileges)
  • Nearby parking fee: AUD 45 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Melbourne by IHG?

Crowne Plaza Melbourne by IHG offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Melbourne by IHG?

As of Oct 13, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Melbourne by IHG on Oct 26, 2025 start from $128.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Crowne Plaza Melbourne by IHG?

This hotel is situated in Docklands, just steps from Crown Casino, and within a 10-minute walk of Collins Street and SEA LIFE Melbourne. You'll also find Marvel Stadium and Melbourne Central within a short drive.

Is there parking available at Crowne Plaza Melbourne by IHG?

Yes, secured valet parking is offered for AUD 80 per night with in/out privileges. Bicycle parking is also available for guests.

Does Crowne Plaza Melbourne by IHG feature a casino on the premises?

No, Crowne Plaza Melbourne by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Melbourne by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 9:00 PM.

What do couples enjoy most about Crowne Plaza Melbourne by IHG?

This riverfront hotel offers many amenities for couples such as an outdoor pool and a bar with some guestrooms featuring in-room massages.

Are there hot tubs at Crowne Plaza Melbourne by IHG?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Melbourne by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Melbourne by IHG serves buffet breakfast for a surcharge each morning at Ottie's.

Does Crowne Plaza Melbourne by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Melbourne by IHG though service animals are welcome.

Does Crowne Plaza Melbourne by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Melbourne by IHG?

The closest major airport to Crowne Plaza Melbourne by IHG is Melbourne, VIC (MEB-Essendon), which is 11.9 mi away (23 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 16.2 mi away (26-minute drive).

Can I book a room with a balcony at Crowne Plaza Melbourne by IHG?

No, at Crowne Plaza Melbourne by IHG, there aren't any guestrooms that list a balcony.

Reviews

Crowne Plaza Melbourne by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 612 out of 1012 reviews
Rating 8 - Good. 254 out of 1012 reviews
Rating 6 - Okay. 82 out of 1012 reviews
Rating 4 - Poor. 39 out of 1012 reviews
Rating 2 - Terrible. 25 out of 1012 reviews

Reviews

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay; the buffet breakfast was fantastic. The room was spotless and very quiet for the busy location. We had a lovely view of the river and being walking distance to the shops was amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

Kalyan

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Rooms were clean and nice lake view. Kids really enjoyed. Buffet break fast was great. We tried room service for dinner and the food was amazing. Definitely will recommend this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Maryanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff, good size room.
Stayed 2 nights in Jul 2025

8/10 Good

Natalie

Stayed 1 night in Jul 2025

10/10 Excellent

RHODA

Stayed 2 nights in Jul 2025

6/10 Okay

Rose Maud

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean,
Stayed 4 nights in Jul 2025

8/10 Good

Mel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattresses and pillows need an upgrade. There was no substance to the pillows and the mattress sunk in the middle so was hard sharing with another as you rolled towards each other.
Stayed 1 night in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Audrey

The staff were fantastic so friendly and helpful especially with children very child friendly hotel the room was clean fantastic views we will definitely be back and recommend the hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Melanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great position

Lovely Hotel very conveniently positiined for DFO, Crown Casino and trams. Bery comfortable, been grdat looking over the river each night, has a cafe attached for your coffee fix in the morning. Great staff always friendly 2nd stay here and would stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the staff to be very helpful from both the Reception and concierge on arrival .regarding assistance with both requested information re-direction around the city, getting Cabs etc and allowing earlier access to my booked room in order to change my attire. I did tell the Reception staff on booking out that I will be recommending your Hotel to a number of my friends in Hobart Tasmania for their future trips to Melbourne.
Stayed 1 night in Jun 2025

6/10 Okay

Aashish

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Sin Hui

Liked: Cleanliness, property conditions & facilities
Convenient, good view, great service.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

Great place to stay. The room was well appointed and clean. Staff were friendly and helpful. Close to all amenities and attractions. We had a lovely view over the river. Can definitely recommend for a stay in the city.
Stayed 1 night in Jun 2025

10/10 Excellent

Rob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff awesome breakfast great location
Stayed 1 night in Jun 2025

8/10 Good

Eve

Stayed 1 night in Jun 2025

8/10 Good

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Gina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, spacious hotel with fabulous views of the river and city buildings.
City view
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Stayed 3 nights in Jun 2025

6/10 Okay

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Ideal if you don’t need anything in a bar-fridge or fancy a bathrobe.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great place to stay, close to everything, staff are friendly & helpful.
Stayed 1 night in Jun 2025

8/10 Good

Justin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Adele

Stayed 3 nights in Jun 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025