The room was spacious, with a comfortable bed and pillows and a modern bathroom. Everything was very clean and well maintained, with excellent housekeeping throughout our stay. The hotel is conveniently located close to Southbank amenities and Crown Casino. The staff were friendly and helpful.
Parking at $35 per night felt a little expensive. The buffet breakfast was good overall; however, during our three-night stay, the only non-vegetarian option on the first day was sausages, which were tasty, but on the following two days only bacon was offered. As many guests do not eat bacon, it would be great to include a chicken or beef option to better cater to everyone.
We have stayed at Holiday Inn Express properties in other states and continue to do so because their service standards are consistently maintained. We would definitely recommend this hotel.