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Recent guest reviews

Nothing unique, wanted pet free- allergies exploded upon entering the room, so obviously a pet had been in the room, very loud cleaning staff in the mornings- stained bedding- unpleasant stay

The location was reasonable for Crater Lake and other attractions within the area. Good value and affordable.

Nice location. Staff was friendly and rooms were clean. Night audit gave us a dirty room after a long travel day and didn’t know how to resolve the issue.

Good location, nice room, comfortable bed, friendly staff. Did not like the small children who were out in the hall off and on throughout our visit, right outside our door, yelling, talking, crying - basically being kids. Dogs barking off and on. But mostly did not like not being able to open our room window due to people smoking outside. We were on the second floor by front entrance - where everyone smoked. :-(

The bed was comfy and since co vid they gave out nice little breakfast baggies

Great new clean facility- pool room was nice. Breakfast had good selection. Rooms large and bed super comfy. Brought my dog and they have a convenient pet area. Staff friendly and easy to find location near Medford but more mellow in White city.

Gave us an accessible room when we did not ask or need it

Ok room needed alarm clock and a guide for the television breakfast was good

Great place to stay got upgraded to a suite. Great breakfast

Clean and new hotel. Rooms are big and comfortable. The front desk staff are very friendly and accommodating.

Good hotel for the price. Clean room. Room has tv from the previous century with bad non-hd picture quality. Watching World Cup soccer was no fun. Very basic breakfast.

Wonderful stay. Rooms are clean and spacious with updates. Beds are soft so not ideal for everyone but great for some. Breakfast was good with waffles, eggs and biscuits and gravy.

We were greeted in a friendly manner. Parking was easy. We were very close tonice restaurants and shopping. Price was reasonable. Free breakfast was good. Room and amenities were nice. We had multiple families staying there for a funeral. All in our family group were very happy with accommodations.

At Brookside for a family funeral service in the area. We had not stayed here before. Our family, which booked numerous rooms, 5 total, I believe, were favorably impressed with the Brookside Inn Accomodatiins, all total. The staff was helpful and friendly, the rooms werecsoacious and beds very comfortable.

Great view of city, cozy room and very clean. Great staff and great check in times

The only complaint I have is we went down about 8 a.m. for breakfast and there wasn't much left. I scraped the bottom of the pan to get a little gravy for a biscuit! My husband tried the eggs and threw them out. Disappointed!

Leigh Way White City OR

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located 2.9 mi (4.7 km) from TouVelle State Recreation Site, Best Western Crater Lake Highway White City/Medford is within a 10-minute drive of other popular attractions like Medford Railroad Park. This 72-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Free full breakfast is served each morning from 5:30 AM to 9 AM.


Rooms

All 72 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect 49-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free local calls, ironing boards, and desks are also available.


Property features

Guests of Best Western Crater Lake Highway White City/Medford have access to an indoor pool, a fitness center, and a spa tub. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Suite, 1 King Bed, Accessible, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Crater Lake Highway White City/Medford

Everyone (20) Couples (3) Family (3)
1
Everyone

By on Mar 29, 2021

2
Family

Nothing unique, wanted pet free- allergies exploded upon entering the room, so obviously a pet had been in the room, very loud cleaning staff in the mornings- stained bedding- unpleasant stay

By on Feb 15, 2021

Review comment responded on Feb 16, 2021

My apologies for your inconvenience, we have designated pet rooms but some guests sneak them into rooms that are not so designated.

2
Everyone

By on Nov 30, 2020

Review comment responded on Dec 4, 2020

I'm very sorry that we did not meet your needs, as the new GM, we will be trying harder.

4
Friends

The location was reasonable for Crater Lake and other attractions within the area. Good value and affordable.

By on Sep 8, 2020

Review comment responded on Sep 10, 2020

Thank you much for your review!

1
Everyone

By on Aug 24, 2020

Review comment responded on Aug 27, 2020

I would love to know the problems/issues with your stay. I appreciate your feedback.

3
Family

Nice location. Staff was friendly and rooms were clean. Night audit gave us a dirty room after a long travel day and didn’t know how to resolve the issue.

By , from San Diego on Jun 2, 2020

Review comment responded on Jun 2, 2020

I am so sorry to hear that. I will have a talk with my night audit person and make sure this doesn't happen again.

4
Family

Good location, nice room, comfortable bed, friendly staff. Did not like the small children who were out in the hall off and on throughout our visit, right outside our door, yelling, talking, crying - basically being kids. Dogs barking off and on. But mostly did not like not being able to open our room window due to people smoking outside. We were on the second floor by front entrance - where everyone smoked. :-(

By on May 20, 2020

Review comment responded on May 26, 2020

Thank you so much for your review we strive to make every guests stay a great one and with this feedback we can work harder in the future if your ever in the area again please think of us for your hospitality needs and i will look into fixing the smoking are and get it moved to the side of the building

5
Partner Couples

The bed was comfy and since co vid they gave out nice little breakfast baggies

By on May 11, 2020

Review comment responded on May 12, 2020

THANK YOU

5
Partner Couples Friends

Great new clean facility- pool room was nice. Breakfast had good selection. Rooms large and bed super comfy. Brought my dog and they have a convenient pet area. Staff friendly and easy to find location near Medford but more mellow in White city.

By on Jan 20, 2020

3
Partner Couples

Gave us an accessible room when we did not ask or need it

By on Sep 6, 2019

Best Western Crater Lake Highway White City/Medford

2020 Leigh Way, White City, OR 97503
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