Nothing unique, wanted pet free- allergies exploded upon entering the room, so obviously a pet had been in the room, very loud cleaning staff in the mornings- stained bedding- unpleasant stay
The location was reasonable for Crater Lake and other attractions within the area. Good value and affordable.
Nice location. Staff was friendly and rooms were clean. Night audit gave us a dirty room after a long travel day and didn’t know how to resolve the issue.
Good location, nice room, comfortable bed, friendly staff. Did not like the small children who were out in the hall off and on throughout our visit, right outside our door, yelling, talking, crying - basically being kids. Dogs barking off and on. But mostly did not like not being able to open our room window due to people smoking outside. We were on the second floor by front entrance - where everyone smoked. :-(
The bed was comfy and since co vid they gave out nice little breakfast baggies
Great new clean facility- pool room was nice. Breakfast had good selection. Rooms large and bed super comfy. Brought my dog and they have a convenient pet area. Staff friendly and easy to find location near Medford but more mellow in White city.
Gave us an accessible room when we did not ask or need it
Ok room needed alarm clock and a guide for the television breakfast was good
Great place to stay got upgraded to a suite. Great breakfast
Clean and new hotel. Rooms are big and comfortable. The front desk staff are very friendly and accommodating.
Good hotel for the price. Clean room. Room has tv from the previous century with bad non-hd picture quality. Watching World Cup soccer was no fun. Very basic breakfast.
Wonderful stay. Rooms are clean and spacious with updates. Beds are soft so not ideal for everyone but great for some. Breakfast was good with waffles, eggs and biscuits and gravy.
We were greeted in a friendly manner. Parking was easy. We were very close tonice restaurants and shopping. Price was reasonable. Free breakfast was good. Room and amenities were nice. We had multiple families staying there for a funeral. All in our family group were very happy with accommodations.
At Brookside for a family funeral service in the area. We had not stayed here before. Our family, which booked numerous rooms, 5 total, I believe, were favorably impressed with the Brookside Inn Accomodatiins, all total. The staff was helpful and friendly, the rooms werecsoacious and beds very comfortable.
Great view of city, cozy room and very clean. Great staff and great check in times
The only complaint I have is we went down about 8 a.m. for breakfast and there wasn't much left. I scraped the bottom of the pan to get a little gravy for a biscuit! My husband tried the eggs and threw them out. Disappointed!
Located 2.9 mi (4.7 km) from TouVelle State Recreation Site, Best Western Crater Lake Highway White City/Medford is within a 10-minute drive of other popular attractions like Medford Railroad Park. This 72-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free full breakfast is served each morning from 5:30 AM to 9 AM.
All 72 rooms feature microwaves, refrigerators, and coffee makers. Guests can expect 49-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Free local calls, ironing boards, and desks are also available.
Guests of Best Western Crater Lake Highway White City/Medford have access to an indoor pool, a fitness center, and a spa tub. There's free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, conference space, and a business center.
Nothing unique, wanted pet free- allergies exploded upon entering the room, so obviously a pet had been in the room, very loud cleaning staff in the mornings- stained bedding- unpleasant stay
I'm very sorry that we did not meet your needs, as the new GM, we will be trying harder.
The location was reasonable for Crater Lake and other attractions within the area. Good value and affordable.
Thank you much for your review!
I would love to know the problems/issues with your stay. I appreciate your feedback.
Nice location. Staff was friendly and rooms were clean. Night audit gave us a dirty room after a long travel day and didn’t know how to resolve the issue.
I am so sorry to hear that. I will have a talk with my night audit person and make sure this doesn't happen again.
Good location, nice room, comfortable bed, friendly staff. Did not like the small children who were out in the hall off and on throughout our visit, right outside our door, yelling, talking, crying - basically being kids. Dogs barking off and on. But mostly did not like not being able to open our room window due to people smoking outside. We were on the second floor by front entrance - where everyone smoked. :-(
Thank you so much for your review we strive to make every guests stay a great one and with this feedback we can work harder in the future if your ever in the area again please think of us for your hospitality needs and i will look into fixing the smoking are and get it moved to the side of the building
The bed was comfy and since co vid they gave out nice little breakfast baggies
THANK YOU
Great new clean facility- pool room was nice. Breakfast had good selection. Rooms large and bed super comfy. Brought my dog and they have a convenient pet area. Staff friendly and easy to find location near Medford but more mellow in White city.
Gave us an accessible room when we did not ask or need it
My apologies for your inconvenience, we have designated pet rooms but some guests sneak them into rooms that are not so designated.