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Howard Johnson Downtown Mayaguez

3.0 out of 5.0

Recent guest reviews

The hotel needs more improvements. Better beds and pillows.

There wasn't enough soup for both of us. The soup dispenser was rusted. The door was too close to the toilet and made it hard to close and open.

Location is the best. Staff at front desk not so happy. His interaction wasn’t bad but could have been friendlier.

They charged us a different price from the offer I took. They charge for the parking and the front desk clerk wasn't in the mood ti help us.

When we arrived very late our room had been cancelled even though I had paid for it. The staff member was nice but couldn't resolve the problem. He suggested we call Orbitz so we did. Orbitz refunded our money due to the cancelled reservation but the hotel staff didn't honor our original price. He was kind and tried to be helpful but ultimately I paid a lot more than expected for a very mediocre room. Additionally I couldn't figure out how to turn down the air conditioner so I was very cold in our time there. The room was okay. The bed was actually very comfortable but it was nothing I would do again.

The hotel was great and the room too. Its an old building and there are some sign of rust around the bathtub and the main room door had a gap that llowed the mosquitoes to get in. Parking across the street was a huge plus

Good experience. walking distance to the town, restaurants and coffee shops

Nice hotel for the price. Centric, room is very clean, bad part it is close to the church and you can hear the church bells go on on Sunday morning.

Nice historic building right in the heart of Mayaguez accross from the Plaza and the Cathedral. Cozy feeling. Everything you typically would need is within walking distance, except beaches and such.

Overall hotel experience was ok, i did not care for the noise level that is extremely frustrating from all the outside traffic, and other noisy activities taking place outside the hotel room walls. Although the wall is solid concrete thick wall, you can still hear all the outside noise very loud inside the room. My room number was 204, and i heard relentless noise thru out the night, at all sorts of different hours. Even the church bells from across the street get old very quickly when you,re trying to sleep , and the sound of the loud bell toil wakes you right up.

We have made reservation in a other hotel but when we went into it, it was not possible to stay there. So we maid reservations at Howard Johnson and we don't regret it. very nice hotel right in the center of the town. Love the area, love the structure l, the great church across the street, very good location, staff is excellent, great facilities. We will definitely stay again .

Excellent !!! The personnel was very friendly. I will recomended to all my friends whenever travel to Mayagüez!!

Close to everything in Mayaguez and the West Coast. Not much to do in the hotel. The pool is tiny. Hostel feel. Church bells ring at 6am waking you if you are a light sleeper. Good hotel for the price.

I had a great stay. Staff was very friendly, very accommodating. The wifi connection wasn't the best but that was the only thing I could think of that wasn't the best.

Curtains stained & dirty - dirty floors - load music from clubs too close to hotel rooms -

was a very good experience, good facilities, service and parking

Lobby was nicer than expected. Room was ok but shower curtain had stale odor. Just needed a place for the night so it did the job.

Calle Mendez Vigo 70 Este Mayaguez

Hotel highlights

  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Outdoor pool
  • Concierge services

Located in Cárcel, Howard Johnson Downtown Mayaguez is next to Catedral de Nuestra Senora de la Candelaria and Plaza Colon. This 49-room, 3-star hotel welcomes guests with a bar/lounge, an outdoor pool, and free in-room WiFi. Centrally located in Mayaguez, the hotel is connected to a shopping center, and a short walk from Yaguez Theater and Tropical Agriculture Research Station.


Dining

Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

A TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include a balcony, free weekday newspapers, and a safe.


Property features

At Howard Johnson Downtown Mayaguez, guests have access to an outdoor pool, free WiFi in public areas, and a meeting room. Self parking is available for USD 5.02 per day. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Additional amenities include express check-out and a terrace.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Business Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Guest reviews for Howard Johnson Downtown Mayaguez

Everyone (22) Couples (14) Business (10) Family (12) Other (7) Friends (2)
4
Everyone

By on Jun 4, 2019

Review comment responded on Jun 4, 2019

Thanks for staying with us!

3
Partner Couples

The hotel needs more improvements. Better beds and pillows.

By on Apr 22, 2019

Review comment responded on Apr 24, 2019

Thanks for staying with us. Your review is important to us and will be considered for making improvements.

1
Partner Couples Business Business Travelers

There wasn't enough soup for both of us. The soup dispenser was rusted. The door was too close to the toilet and made it hard to close and open.

By on Apr 8, 2019

Review comment responded on Apr 9, 2019

Thank you for staying with us. We apologize for the inconvenience, your feedback will be considered for making improvements.

5
Everyone

Location is the best. Staff at front desk not so happy. His interaction wasn’t bad but could have been friendlier.

By on Mar 16, 2019

Review comment responded on Mar 17, 2019

Thanks for staying with us. Hope to see you back soon!

5
Everyone

By on Mar 4, 2019

Review comment responded on Apr 5, 2019

Thank you for staying with us!

5
Everyone

By on Jan 2, 2019

Review comment responded on Jan 3, 2019

Thanks for staying with us, hope to see back soon!

3
Everyone

They charged us a different price from the offer I took. They charge for the parking and the front desk clerk wasn't in the mood ti help us.

By , from Puerto Rico on Dec 9, 2018

Review comment responded on Dec 12, 2018

Thanks for staying with us, your feedback is important to us and will be considered for making improvements.

3
Everyone

When we arrived very late our room had been cancelled even though I had paid for it. The staff member was nice but couldn't resolve the problem. He suggested we call Orbitz so we did. Orbitz refunded our money due to the cancelled reservation but the hotel staff didn't honor our original price. He was kind and tried to be helpful but ultimately I paid a lot more than expected for a very mediocre room. Additionally I couldn't figure out how to turn down the air conditioner so I was very cold in our time there. The room was okay. The bed was actually very comfortable but it was nothing I would do again.

By on Aug 28, 2018

Review comment responded on Sep 1, 2018

Thanks for staying with us, we apologize for the inconvenience and will look into the issue for future reference.

4
Everyone

The hotel was great and the room too. Its an old building and there are some sign of rust around the bathtub and the main room door had a gap that llowed the mosquitoes to get in. Parking across the street was a huge plus

By , from Orlando, Fl on Jun 28, 2018

Review comment responded on Aug 16, 2018

Thank you for staying with us M. Your opinion is appreciated, do come back soon.

3

nice little hotel for short stay

Everyone

Good experience. walking distance to the town, restaurants and coffee shops

By on May 7, 2018

Howard Johnson Downtown Mayaguez

Calle Mendez Vigo 70 Este, Mayaguez, 00680