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Hotel Mayaguez Plaza, BW Signature Collection

3.0 star property

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Photo gallery for Hotel Mayaguez Plaza, BW Signature Collection

Exterior
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Calle Mendez Vigo 70 Este, Mayaguez Plaza/Cathedral, Mayagüez, 00680
  • Place, Plaza Colon
    ‪1 min walk‬
  • Place, Christopher Columbus Statue
    ‪1 min walk‬
  • Place, University of Puerto Rico Mayagüez Campus
    ‪8 min walk‬
  • Airport, Aguadilla (BQN-Rafael Hernandez)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(60 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(25 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, City View

Standard Room, 1 King Bed, Refrigerator & Microwave, City View | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Mayagüez

Located in Cárcel, Hotel Mayaguez Plaza, BW Signature Collection is next to popular attractions like Catedral de Nuestra Senora de la Candelaria and Plaza Colon. The 49 rooms at this 3-star hotel include coffee makers and TVs and guests can enjoy free breakfast. It's connected to a shopping center in central Mayagüez and also close to University of Puerto Rico Mayagüez Campus and Parque Del Litoral.

What's nearby

  • Plaza Colon - 1 min walk - 0.0 miles
  • Catedral de Nuestra Senora de la Candelaria - 1 min walk - 0.0 miles
  • Christopher Columbus Statue - 1 min walk - 0.1 miles
  • Yaguez Theater - 1 min walk - 0.1 miles
  • University of Puerto Rico Mayagüez Campus - 8 min walk - 0.5 miles

Getting around

  • Rafael Hernandez Airport (BQN) - 55 min drive

Restaurants

  • ‪Happy Bowls - ‬5 min walk
  • ‪Lotus Brunch - ‬3 min walk
  • ‪La Jibarita - ‬2 min walk
  • ‪Cafeteria San Antonio - ‬6 min walk
  • ‪Rex Cream - ‬2 min walk

About this property

Hotel Mayaguez Plaza, BW Signature Collection

Guests of Hotel Mayaguez Plaza, BW Signature Collection enjoy access to free WiFi in public areas, conference space, and a business center. Self parking is offered for USD 5 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include express check-out, a terrace, and laundry facilities.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other amenities include coffee makers, free weekday newspapers, and safes.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
Hotel Colonial
Cárcel
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
9.4 out of 10, Exceptional, 1,060 reviews
$84 nightly
The price is $90
Apr 18 - Apr 19
Total with taxes and fees
Hotel Colonial

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Roll-in shower (48 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: USD 5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Howard Johnson Downtown Mayaguez
Howard Johnson Hotel Mayaguez Downtown
Howard Johnson Downtown Mayaguez Hotel Mayaguez
Howard Johnson Mayaguez
Mayaguez Howard Johnson
Howard Johnson Downtown Mayaguez Hotel
Howard Johnson Mayaguez Hotel
Howard Johnson Downtown Mayaguez
Hotel Mayaguez Plaza, BW Signature Collection Hotel
Hotel Mayaguez Plaza, BW Signature Collection Mayagüez
Mayaguez Plaza Hotel Best Western Signature Collection
Mayaguez Plaza Hotel SureStay Collection by Best Western
Hotel Mayaguez Plaza, BW Signature Collection Hotel Mayagüez

Frequently asked questions

What is there to do around Hotel Mayaguez Plaza, BW Signature Collection?

This hotel is situated in Cárcel, just steps from Plaza Colon and Catedral de Nuestra Senora de la Candelaria, and within a short walk of Christopher Columbus Statue. You'll also find Yaguez Theater and Parque de los Próceres less than a mile away.

How much does it cost to stay at Hotel Mayaguez Plaza, BW Signature Collection?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Mayaguez Plaza, BW Signature Collection on May 5, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Mayaguez Plaza, BW Signature Collection include a casino on the premises?

No, Hotel Mayaguez Plaza, BW Signature Collection doesn't have a casino.

Is there an indoor pool at Hotel Mayaguez Plaza, BW Signature Collection?

No, there is no indoor pool at this hotel.

Does Hotel Mayaguez Plaza, BW Signature Collection have a restaurant that serves breakfast?

Hotel Mayaguez Plaza, BW Signature Collection offers free breakfast though there is no restaurant.

Does Hotel Mayaguez Plaza, BW Signature Collection allow pets to stay free of charge?

No, pets aren't allowed at Hotel Mayaguez Plaza, BW Signature Collection though service animals are welcome.

How far is the airport from Hotel Mayaguez Plaza, BW Signature Collection?

The closest major airport to Hotel Mayaguez Plaza, BW Signature Collection is Mayagüez (MAZ-Eugenio María de Hostos), which is 5.3 mi away (16 minutes by car). Another top airport is Rafael Hernandez Airport (BQN), which is located 24.7 mi away (55-minute drive).

Hotel Mayaguez Plaza, BW Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Mar 2026

10/10 Excellent

kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities
Great Costume Service.!!
Stayed 1 night in Dec 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room very good, Staff friendly Breakfast simple but good and free Air conditioning fine
Stayed 1 night in Jan 2026

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities
Very friendly and helpful staff.
Stayed 2 nights in Dec 2025

8/10 Good

Luis Enrique

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 2 nights in Jan 2026

10/10 Excellent

Blanca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN ROOM EXCELLENT HOSPITALITY,AC WORKED GREAT, SAFE AREA
Stayed 2 nights in Jan 2026

10/10 Excellent

Jenny

Stayed 1 night in Jan 2026

10/10 Excellent

Karen J

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice hotel with old world charm. The room was clean and comfortable and the staff were professional and friendly. I would definitely recommend a stay here!
Stayed 7 nights in Dec 2025

10/10 Excellent

Amarilys

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, atencion y facilidades.
Stayed 1 night in Jan 2026

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room were clean. Coffee was available 24 hours in lobby. Polite and helpful staff.
Stayed 1 night in Jan 2026

8/10 Good

Carlos

Stayed 3 nights in Dec 2025

8/10 Good

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There should be supervision for the house keeping because the deep cleaning like dust on the roof and mold in the bathroom faience indicates that this cleaning has not been done for months.
Stayed 2 nights in Dec 2025

8/10 Good

Wendy

Traveled with partner
Disliked: Cleanliness, amenities
There is no hot water/ there are dark mold spot on the roof/ too noisy
Stayed 1 night in Dec 2025

4/10 Poor

Carlos, Guaynabo

Stayed 1 night in Dec 2025

10/10 Excellent

Evelyn R

Stayed 1 night in Dec 2025

10/10 Excellent

Anton G

Liked: Cleanliness, staff & service, amenities
All was as all my stays there, room clean, very good A/C, breakfast is perfect, staff very service oriented, parking across the street in the middle of the city, very short distance to the plaza.
Stayed 1 night in Dec 2025

10/10 Excellent

Jerry

Stayed 1 night in Dec 2025

6/10 Okay

Monica

Liked: Cleanliness, staff & service, amenities
The room is super cold and we could not figure out how to lower the temperature. Also, I feel like everything was a little outdated. The hot water did not last very long so we had mild water for the entire stay
Stayed 1 night in Dec 2025

10/10 Excellent

Jackeline

Stayed 1 night in Dec 2025

10/10 Excellent

Yamaris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent Staff
Stayed 1 night in Dec 2025

2/10 Terrible

William

Liked: Amenities
Disliked: Cleanliness
Loud music the week long. It felt like a trap. No where to go and loud music in your room
Stayed 7 nights in Dec 2025

8/10 Good

Elsie, San Juan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

6/10 Okay

Glicell

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The staff was courteous and professional. Jennifer was especially helpful and provided great information about the festivities happening near the hotel that night. However, the room itself lacked appeal and had a strong smell of humidity. Additionally, there is only one ice machine, located on the first floor on one side of the building, which was a bit inconvenient. On the positive side, the hotel offers 24/7 hot coffee, cappuccino, and hot chocolate, and the free hot breakfast was very good. And the location is very centric and convenient.
Stayed 1 night in Dec 2025

10/10 Excellent

Felix

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean roman, excellent staff, good air conditioning. Excellent views from 5th floor
Stayed 1 night in Nov 2025

10/10 Excellent

Angel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2025

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