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Recent guest reviews

Very quiet location,not noisy and easy to sleep. Good coffee,breakfast could be a little better

The complementary breakfast was good quality and variety. Room was clean and check in was easy.

Nice hotel however bed was uncomfortable.good staff

Great staff and friendly folks. Nice facility, great view of the lake and wonderful restaurant with excellent food and service.

Motel quiet. Hot water heater went out during our stay and they were willing to refund money so we could go somewhere else.

Quiet. Clean. Refreshing place to get away. Convenient location.

Great n Comfortable Price was awesome...breakfast was decent as well

Room out dated, also had to purchase air freshener just to stay

Rooms need major up grades, appears to last changed in the 90's

Staff was friendly and helpful, found hotel with ease. In a quiet location.

The hotel is, I believe, one of only two in Massena to choose from. If you make reservations, try to reserve a ground floor room, especially if you have a lot of luggage. It was quite difficult to carry up heavy suitcases and other needed items up to the second floor, requiring several trips back and forth.

This was our second stay in a few months so we could visit Clarkson University. Its nice and quiet. Most importantly its a Clean room. Just two notes, need kleenex box on nightstand, and would prefer a larger tv.

I was very tired after a day of travel when I checked into my room. The night manager was very nice, and gave us our room quickly. It was at the end of the hall, and I am so glad! There were barking dogs in a couple of the rooms we passed, and our room smelled stale. The couch had a big rip in the fabric, and the heat was off. It was 32 degrees outside, so I put the heat on, and it immediately smelled like something was burning. I had to turn it all the way down, and then try the cool air to get a normal temperature. The paint was chipping in the bathroom, and the finish was coming off the table and chairs in the main room, making for a very nasty first impression. The sheets seemed clean enough, and there was plenty of hot water, and clean towels. So it was livable, but not anywhere I'd want to stay again.

This hotel was very well kept. There was good attention to detail and service was very good.

Hotel was easy to find. Staff was very helpful with location, points of interest ,restaurants and directions. Breakfast provided in the morning was very good and much more than I thought it would be. Breakfast staff was very friendly. Room was located on the 1st floor allowing easy access to my vehicle. Older renovation but in good shape and clean.

Clean, well maintained motel appropriately priced. My only complaint is the extremely hard mattress which made it impossible for me to get comfortable.

I have stayed here before and would do it again. The location was good for my purposes. The staff was very friendly, the room was clean and comfortable. A couple of nit-picking issues: There is no plug handy to the writing table, both of the nearest ones are used by the tv and light over the table. The other plug I used by the clothes hanging bar was dead. Perhaps maintenance should go through and make sure all of these things are working in what is an otherwise well-kept facility.

Room was clean and in good repair. Stayed in a two twin non-smoking. Continental breakfast was OK, but there was no meat of any kind. Everything else was good.

This is the second time this year we stayed here, and again, it was worth the price. Room was clean, everything work, no problems at all. We will be back in October.

State highway 37 Massena NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Econo Lodge Massena Hwy 37 places you within a few miles (5 km) of Timequest Mini Golf and Massena Country Club. This 45-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free continental breakfast is included with your stay.


Rooms

The 45 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 33-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include free local calls, hair dryers, and ironing boards.


Property features

At Econo Lodge Massena Hwy 37, guests have access to free WiFi in public areas, a business center, and a terrace. There's free parking, and an airport shuttle (available on request) for USD 7 per person one-way. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, Multiple Beds, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 5

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Econo Lodge Massena Hwy 37

Everyone (10) Couples (9) Business (3) Family (4) Other (1) Friends (2)
4
Partner Couples

Very quiet location,not noisy and easy to sleep. Good coffee,breakfast could be a little better

By on Jan 19, 2020

Review comment responded on Jan 20, 2020

Thank you for taking the time to share your comments regarding our location and your insights regarding our breakfast. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

4
Partner Couples Family

The complementary breakfast was good quality and variety. Room was clean and check in was easy.

By on May 19, 2019

Review comment responded on May 20, 2019

Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our breakfast and room. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

4
Everyone

By on Sep 29, 2018

Review comment responded on Oct 1, 2018

Dear Guest Thank you, please come back again.

4
Everyone

Nice hotel however bed was uncomfortable.good staff

By on Sep 23, 2018

Review comment responded on Oct 1, 2018

Dear Guest thank you for your feed back. please come back again.

4
Everyone

Great staff and friendly folks. Nice facility, great view of the lake and wonderful restaurant with excellent food and service.

By , from New York NY on Aug 23, 2018

Review comment responded on Aug 28, 2018

Dear guest thank you for taking time and give us some feedback. Please come back soon.

4

quiet

Everyone

Motel quiet. Hot water heater went out during our stay and they were willing to refund money so we could go somewhere else.

By on Oct 15, 2017

4

nice motel at reasonable rate

Everyone

Quiet. Clean. Refreshing place to get away. Convenient location.

By , from Syracuse on Jun 5, 2017

4

close to massena

Everyone

Great n Comfortable Price was awesome...breakfast was decent as well

By on Oct 17, 2016

2
Everyone

Room out dated, also had to purchase air freshener just to stay

By on Aug 8, 2016

2
Everyone

Rooms need major up grades, appears to last changed in the 90's

By on Aug 7, 2016

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