Holiday Inn Express Charles Town by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Charles Town by IHG

Exterior
Free buffet breakfast
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
681 Flowing Springs Rd, Charles Town, WV, 25438
  • Place, Hollywood Casino at Charles Town Races
    ‪14 min walk‬
  • Place, Jefferson Medical Center
    ‪1 min drive‬
  • Place, Jefferson County Courthouse
    ‪2 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪44 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Mobility)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, Multiple Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Accessible

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(53 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(63 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

About the neighborhood

Charles Town

Holiday Inn Express Charles Town by IHG places you within a short walk of Hollywood Casino at Charles Town Races and within a mile (2 km) of Jefferson Medical Center. This hotel has 145 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Hollywood Casino at Charles Town Races - 14 min walk - 0.8 miles
  • Jefferson Medical Center - 1 min drive - 1.1 miles
  • Charles Town Library - 2 min drive - 1.8 miles
  • Jefferson County Courthouse - 2 min drive - 1.8 miles
  • Old Opera House - 2 min drive - 1.8 miles

Getting around

  • Martinsburg Station - 17 min drive
  • Baltimore Washington Intl. Airport (BWI) - 83 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬13 min walk
  • ‪Panera Bread - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Wendy's - ‬2 min drive

About this property

Holiday Inn Express Charles Town by IHG

At Holiday Inn Express Charles Town by IHG, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. There's free parking and a free casino shuttle. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include meeting rooms, a business center, and laundry facilities.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and a security system.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 11 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Charles Town by IHG?

Holiday Inn Express Charles Town by IHG offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

What's there to do near Holiday Inn Express Charles Town by IHG?

This hotel is located in Charles Town within a short 14-minute walk of Hollywood Casino at Charles Town Races. You'll also find Charles Town Library and Old Opera House within a short drive.

Is parking available on site at Holiday Inn Express Charles Town by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Charles Town by IHG have a casino?

No, Holiday Inn Express Charles Town by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Charles Town by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7 AM and 11 PM.

Is Holiday Inn Express Charles Town by IHG a good place to stay for couples?

Couples will appreciate amenities like an outdoor pool, free breakfast, and a free casino shuttle at this hotel.

Are there hot tubs at Holiday Inn Express Charles Town by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Charles Town by IHG have a restaurant that serves breakfast?

Holiday Inn Express Charles Town by IHG offers free buffet breakfast though there is no restaurant.

Does Holiday Inn Express Charles Town by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Charles Town by IHG though service animals are welcome.

Does Holiday Inn Express Charles Town by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express Charles Town by IHG?

The closest major airport to Holiday Inn Express Charles Town by IHG is Martinsburg, WV (MRB-Eastern West Virginia Regional), which is 17 mi away (25 minutes by car). Another top airport is Hagerstown, MD (HGR-Hagerstown Regional), which is around 28.3 mi away.

Are there rooms with balconies that I can book at Holiday Inn Express Charles Town by IHG?

No, at Holiday Inn Express Charles Town by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express Charles Town by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1002 reviews
Rating 8 - Good. 214 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good. Hotel was clean and staff were very nice. I would stay there again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
We were allowed to check in early. Their shuttle was down , but they arranged another to get us.
Stayed 1 night in Nov 2025

2/10 Terrible

Nina

Traveled with group
Disliked: Cleanliness, staff & service
Ever checked in didn't have me registered
Stayed 1 night in Nov 2025

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, property conditions & facilities
I have no problems. Very quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

jean paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

8/10 Good

Melany

Traveled with family
Liked: Cleanliness, property conditions & facilities
The check in staff member was very courteous and the room was ean.
Stayed 1 night in Nov 2025

10/10 Excellent

Lane

Stayed 1 night in Nov 2025

10/10 Excellent

Cindy

Stayed 1 night in Nov 2025

10/10 Excellent

Dave, Daphne

Stayed 1 night in Nov 2025

10/10 Excellent

Anna

Traveled with family
Everyone we came in contact with were very nice and friendly. The buffet was really great. There was something for everyone. The coffee was very good. We will definitely be back when we next visit the casino. Very nice room.
Stayed 1 night in Nov 2025

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel. My go place when I am in Charles town.
Stayed 2 nights in Nov 2025

6/10 Okay

Erin

Business traveler
Liked: Cleanliness, staff & service
The room was huge but my heater was an a/c unit in november so my room was COLD. There were water spots on the ceiling from apparent roof issues and there were almost no working channels. I was only there for 36 hours but was let down compared to other locations I’ve stayed at.
Stayed 2 nights in Nov 2025

6/10 Okay

john

Traveled with partner
Liked: Staff & service
The bathroom needed floor tile cleaning/repair and fixture maintenance and my wife didn't like the pillows. The room faced the main thoroughfare and noisy from casino traffic. Breakfast area was clean and the attendants were very helpful. We would have liked bacon on the menu.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Clean room, shuttle service to casino, staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Shantel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a wonderful property and I would absolutely stay here again. It is close to stores, restaurants, gas, and the casino. Staff were very friendly, and the breakfast was delicious! Spacious, clean, and quiet rooms! I truly enjoyed my stay here!
Stayed 2 nights in Nov 2025

8/10 Good

James, Spring Glen

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine
Stayed 2 nights in Nov 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Davida

Staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Robb

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Staff was friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Gwinn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025

8/10 Good

Michael

Used wash cloth was left behind by previous guest
Stayed 1 night in Nov 2025

10/10 Excellent

Mishone

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous with asssiting us with a crib for our baby and ensuring we were placed in a room near the elevator. The room was very spacious for our family of 5
Stayed 1 night in Nov 2025