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Recent guest reviews

Very nice hotel with comfortable and quiet room! Close to casino and the shuttle service was great!

The staff was amazing and we noticed a very hard working courteous guy named Alex. Hampton is lucky to have him

It’s was wonderful stay. Nice cozy atmosphere. Breakfast was very good. Room was very clean .

Excellent hotel. Staff was very friendly and the room was clean and comfortable. Would definitely recommend this property.

I was coming in from a 10 hr drive. I called the hotel specifically to ensure an early check in. I spoke with Ashley (who was amazing) she said absolutely no problem. On arrival after an actual 11.5 hour drive there was not a room available. However, Derek and Jason were going to upgrade me to get me in a room to sleep, until ANA, said no. She also said Ashley is a manager and she should have known better than to promise that. We’ll call you whenever we get a room ready, our housekeeping doesn’t get here till 9am. Ana was rude and argumentative. Finally Ashley arrived and got me in at 9am. I had an appointment at 12, so I didn’t get to sleep but Ashley was awesome. Ana then came to my room to apologize but once again put the blame on everyone else. She’s terrible and I’ll never stay at a Hampton inn again

Was right across from Hollywood Casino. Easy access, ample parking, and courteous staff. Will stay again.

Free shuttle to casino 24/7. Staff was extremely friendly!

Only complaint would be the breakfast options. "Omelettes" were ok, potatoes tasted strange and there was no meat option. Also pineapple was sour. Good assortment of yogurts and juices.

The staff was extra friendly and professional. You couldn't walk past without a greeting from them. I requested extra pillows and the staff delivered them within 5 minutes! A tad high priced for the area, but being adjacent to the track and casino the price was expected. Clean rooms with plenty of hot water and very comfortable beds was great. As a matter of fact, the most comfortable 'hotel beds' I have slept on in quite a while. The only 'complaint' I would have, is there was no mini-fridge in the room. Ice in the sink kept drinks cold overnight though.

Great Value for money, ok breakfast and easy access

Don't know how this hotel had 2.5 rating, it was very clean awesome breakfast buffet very clean and staff was great think people are to picky nowadays couldn't have been any better

Stayed for a night .This place is perfect. I don't know why it's 2 star. It can pass as a 4 star hotel. Very friendly front desk. Love my stay

I was pleasantly surprised by this hotel. For some reason I inadvertently booked a smoking room, so when we walked into our room and it smelled strongly of cigarettes, I was not happy. I looked at my confirmation and saw that yep, I did book smoking, but asked for non-smoking in the special instructions. My husband called to the front desk to see if we could change to a non-smoking room. They switched us immediately with no flak. The new room was very clean, smelled clean, was spacious and comfortable. Maybe 5 or 10 minutes after we got into the room, the front desk even called to make sure we were satisfied with the switch. All the staff was super friendly and accommodating. I would certainly stay here again.

Very easy and friendly check in. Room was clean, comfortable and modern. Only a 3 minute drive to casino and breakfast was good.

We checked in without problems and the desk clerk was warm and attentive. When I passed through the lobby again with my luggage, the desk clerk called me back and noted that I had erroneously been assigned a smoking room. She changed the room and upgraded me to a suite. Throughout my stay, the staff was very friendly. The room was clean, well appointed and comfortable. The location is very near the race track/casino and easy to find. The breakfast was adequate.

The front desk staff were the most polite I have ever experienced --we had four separate parties arriving at different times and we all had the same experience. The hotel was beautiful of course being brand new but the decor was very pleasing. We plan to try to do this every year.

This is the perfect hotel is you are planning to go to the casino. The hotel staff couldn't be friendlier. Great hot breakfast with lots of choices, modern rooms with white duvet covers, beautiful and very clean rooms and bathrooms. The room had a large flat TV with lots of cable channels and there is a snack bar if you get hungry in the reception offering from candy to frozen meals. I really don't understand why this hotel has only 2 stars.

Pimlico Dr Charles Town WV

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of Zion Episcopal Church Cemetery, Hampton Inn & Suites Charles Town, WV is within 2 miles (3 km) of Charles Town Library. This 131-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center.


Dining

Free buffet breakfast is included with your stay.


Rooms

Hampton Inn & Suites Charles Town, WV's 131 rooms are air-conditioned and provide refrigerators, coffee makers, and free weekday newspapers. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Guests of Hampton Inn & Suites Charles Town, WV have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free casino shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Studio suite king

King 1 | Sleeps 3

Suite, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 3

Two queens

Queen 2 | Sleeps 5

Room, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 2

Guest reviews for Hampton Inn & Suites Charles Town, WV

Everyone (8) Couples (5) Business (1) Family (3) Friends (2)
4
Partner Couples Friends

Very nice hotel with comfortable and quiet room! Close to casino and the shuttle service was great!

By on Oct 29, 2019

5
Partner Couples

The staff was amazing and we noticed a very hard working courteous guy named Alex. Hampton is lucky to have him

By on Jun 22, 2019

4
Everyone

By on Dec 31, 2018

5
Everyone

By on Nov 19, 2018

5
Everyone

It’s was wonderful stay. Nice cozy atmosphere. Breakfast was very good. Room was very clean .

By , from Charlestown, wv on Aug 26, 2018

5
Everyone

Excellent hotel. Staff was very friendly and the room was clean and comfortable. Would definitely recommend this property.

By on Jun 28, 2018

2
Everyone

I was coming in from a 10 hr drive. I called the hotel specifically to ensure an early check in. I spoke with Ashley (who was amazing) she said absolutely no problem. On arrival after an actual 11.5 hour drive there was not a room available. However, Derek and Jason were going to upgrade me to get me in a room to sleep, until ANA, said no. She also said Ashley is a manager and she should have known better than to promise that. We’ll call you whenever we get a room ready, our housekeeping doesn’t get here till 9am. Ana was rude and argumentative. Finally Ashley arrived and got me in at 9am. I had an appointment at 12, so I didn’t get to sleep but Ashley was awesome. Ana then came to my room to apologize but once again put the blame on everyone else. She’s terrible and I’ll never stay at a Hampton inn again

By on Jun 20, 2018

5

ideal for casino

Everyone

Was right across from Hollywood Casino. Easy access, ample parking, and courteous staff. Will stay again.

By , from M on Nov 26, 2016

5

this is a great hotel

Everyone

Free shuttle to casino 24/7. Staff was extremely friendly!

By on Nov 6, 2016

4

nice hotel, friendly staff, close to casino

Everyone

Only complaint would be the breakfast options. "Omelettes" were ok, potatoes tasted strange and there was no meat option. Also pineapple was sour. Good assortment of yogurts and juices.

By , from Southern Maryland on Jun 5, 2016

Hampton Inn & Suites Charles Town, WV

157 Pimlico Dr, Charles Town, WV 25414
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