I tried to book this property and pay through Orbitz. It turned out my card company felt it was a fraudulent transaction and reached out for confirmation. In the interim, I then received numerous offensive emails from the Riad owner about why my card did not work and would I send my information back again through email. It was fortunate that this transaction was unsuccessful as we booked a different location which was stunningly beautiful and beyond all expectation. I continued to receive phone calls and offensive emails for the months leading up to holiday. I asked to stop correspondence and ignored them. They continued to contact me. I have no doubt it is a beautiful facility. Please note their feedback for others.
Patrice and charlotte were awesome hosts and the riad was beautiful. We had two connected rooms and they were very comfortable. The courtyard in the middle was perfect for breakfast every morning. Abdou, the manager and the entire staff was extremely helpful. My wife forgot her kindle and Abdou tracked us down and had it shipped to Fez the next day. The food was very good. We had breakfast 3 days and it was perfect by the pool. We also had a chicken tagine and it was awesome. The staff was very helpful with recommendations and reservations as well as directions. Highly recommend this to anyone going to Marrakech!
Located in Medina, Riad Itrane is within a 5-minute walk of Jemaa el-Fnaa and within 15 minutes of other popular attractions like Medersa Ben Youssef. This 5-star riad has 12 guestrooms and offers an indoor pool, free in-room WiFi, and a spa tub.
Free full breakfast is served each morning from 7:30 AM to 11:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free daily manager's reception.
Riad Itrane's 12 individually decorated rooms provide free local calls and safes. Guests can expect free WiFi and 32-inch TVs with satellite channels. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries.
At Riad Itrane, guests enjoy features like an indoor pool, a children's pool, and a spa tub. If you drive, self parking is EUR 7 per day, or you can take advantage of the shuttle from the airport to the hotel (available 24 hours) for EUR 18 per person. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury riad include a rooftop terrace, free WiFi in public areas, and a meeting room.
I tried to book this property and pay through Orbitz. It turned out my card company felt it was a fraudulent transaction and reached out for confirmation. In the interim, I then received numerous offensive emails from the Riad owner about why my card did not work and would I send my information back again through email. It was fortunate that this transaction was unsuccessful as we booked a different location which was stunningly beautiful and beyond all expectation. I continued to receive phone calls and offensive emails for the months leading up to holiday. I asked to stop correspondence and ignored them. They continued to contact me. I have no doubt it is a beautiful facility. Please note their feedback for others.
Patrice and charlotte were awesome hosts and the riad was beautiful. We had two connected rooms and they were very comfortable. The courtyard in the middle was perfect for breakfast every morning. Abdou, the manager and the entire staff was extremely helpful. My wife forgot her kindle and Abdou tracked us down and had it shipped to Fez the next day. The food was very good. We had breakfast 3 days and it was perfect by the pool. We also had a chicken tagine and it was awesome. The staff was very helpful with recommendations and reservations as well as directions. Highly recommend this to anyone going to Marrakech!
Thank you so much for your visit, your kindness. We have been very happy to meeting you both. We wish you all the best with our friendly greetings. And kiss for your daughters. Charlotte, Patrice and all the team
Hello Mrs. Kerry, We have read your comment in anonymous but of course we know that you are the author of this opinion which is completely inaccurate. We never phoned you and never wrote an offensive message. We have simply reported a problem with your credit card, this is a precautionary measure that can be important to protect yourself from possible card theft. What you write is totally inaccurate, you know it and this written opinion while you have decided not to come home should not be published. We are very happy that your stay in Marrakech has been a real success. We wish you all the best.