Hotel Marrakech le Tichka4.0 out of 5.0
Recent guest reviews
We stayed here because my friend booked it for us the first room we had was hot the aircon didn't work pillows lumpy. Then the next morning we changed rooms ok got a better room but then the fridge dosent work and the power points only some worked so couldn't charge our phones. Then came back after a day out room cleaned ok but the balcony door was left open. I did not know how the safe worked was not given instructions at check in, you have to buy a card for 25DHM but nobody mentioned it. So I stashed my Australian dollars in my case bad move!! First you can't change Aussie dollars here in marrakech and then when I counted my money after finding the balcony door open I was short $530 all random notes taken so it looks like it's not missing. Complained to the desk lucky my friend is local so can converse and the manager took one hour to address the situation. In the morning the hotel owner refused to acknowledge the money was stolen and targeted one poor young lady who was apparently the cleaner though I had never seen her near my room. Any of the staff can access your room as they just make new key cards when they want. They told me if I wanted a report to go to the police and put this lady in jail!!!! So I didn't have time to go to police, or want to put the lady in jail!! can't claim on insurance and left in tears with no sorry or perhaps a discount off the bill. Just made to feel like I was lying. They also charge extra to what you book through your booking agent. I booked for $49 they charged $70 Also like others before breakfast terrible beyond words but as it was Ramadan no other places open to eat. The floors dirty, then they painted the pool in the morning so couldn't swim before we had to have a major drama with the staff over the stolen money. So $530 down and really upset to end my time in Marrakech like this.
We have stayed for 6 days in Le Tichka in a standard double room. I am sure, that ages ago the hotel was nice, but now it looks awful, the dirtiest hotel I have ever seen. The bathroom was mouldy, stains all over the carpet, even the mirror and taps looked like they haven't been cleaned for ages. The room had safety box for any values, but you have to pay extra to use it. The main reason we booked this hotel was the swimming pool, what was really nice, but they let in non-residents to use it too(probably for some extra money) what is not really pleasant, considering it should be available for hotel guests only. The key cards didn't work, so every time I tried to open my door on the 1st floor I had to go back to the reception for resetting the card,it was really frustrating. I haven't seen manager anywhere and the staff was just sitting or walking around aimlessly most of the time. The wifi was working fine. I wouldn't visit the place again.
The price varies all the time! Right now it shows 30 USD, and I would have expected the service and room for that price, but I was there for a conference and the price was very different. My experience was similar to the others. The pictures look beautiful but the rooms are terrible. Huge stains on the floors, and dirty rooms. The adaptor the man sold me in the store broke. The WiFi didn't work well. You could see the hotel has tons of potential, but the glory days are over.
This used to be a lovely hotel in Marrakech but it has gone way downhill. I stayed here in 2003 and it was charming and lovely. Now it still has good bones but it doesn't seem anyone really cares about it. It is shabby and worn but reasonably priced. The breakfast is very mediocre, and used to be excellent. The pillows are lumpy and the beds are much too soft. The Bellman and desk people were pleasant but if you run into the head of Housekeeping be sure you are wearing your armor! She is a nasty, unpleasant and horrible woman! We had already seen her temper when we asked to leave our bags in the room when I had asked for early check in. The ladies were still cleaning and all we wanted to do was leave our bags. She was SCREAMING at the Bellman for bringing us to the room, but he was nice and patient and put them in the room and we all escaped. Had another run in with her when I asked the desk for one more bath towel and one more pillow for my friend and myself. Wow! That was a crime in her book. She came to the room and argued with me and insisted that each person gets one towel (shabby) and one pillow. She left saying she would be back, but I knew she was lying, and of course, I was right. Never to be seen again. The pool area was once lovely with lounges and tables with chairs. I tried to sit outside for a time but all the pillows were filthy. This hotel was once really lovely and still has such great potential---it is really too bad that no one seems to care about saving it. My friend is living in Morocco and still stays here because it is a good price but she closes her eyes to the problems. You will have to do the same.
Stay out of this place!!! We booked 4 rooms as we were traveling in group of 12 people. Upon arrival, they told us that they do not have enough rooms for us. They gave us 2 rooms with 9 sleeping places and stated that's all they can do. After extensive arguing and close to the midnight, they gave us another room. The room was not clean and smelled terrible. They did not have enough towels for everyone. A/C was not working. At some point, the was no running water for almost an hour. The toilets in some rooms were broken. Terrible service. The breakfast was really bad as well. We asked to talk to the manager and were told many times - later or tomorrow. We never saw the manager. It indeed looks like it was a nice place at some point long time ago, but there is no real management of the place. Real shame..
The rooms are terrible and not comfortable. Most of the features in the room don't work. Estehetically speaking, it's not very pleasant to the eye. It's not what you see in the pictures. I even got a call in my room at 4:30 am asking me if I needed towels!!!! I'm not sure if it was a prank or a mistake. The staff is nice and actually embarassed by the hotel management flaws.
Had a great mini break. The staff were pleasant the hotel was quite clean. Food was adequate. Make sure you book a Hamem and Massage the girls are very good. The pool is lovely and relaxing towels and loungers provided
No. Non. Nein. Nei. Choose a different hotel. This hotel is horrendous. Porters rip you off, the elevator traps you in between floors, the restaurant and bar never heard of service, and worst: the hotel is well past its heyday or, you know, habitation. My bathroom and toilet smelled of damp, fungi and mold which were visibly growing all over the walls. One day we came back to find all locks reset. Every guest had to go get a new key. This hotel is in a hotel village of sorts. I can't believe that they are all this bad, though some of them seemed to be closed. It's far from the city center as well. Go elsewhere.
No wifi in the room, you have to go in the corridor on in the lobby. Carpet not cleaning in the room Pillow over Very dirty room & bathroom, towels It's a maximum 2 ** Very bad experience in Marrakech
I had to stay in this hotel due to a Conference. The surroundings are very quiet, but no nice resaturants or shops nearby. The hotel is very dated and need thorough renovation. Dirty and stained carpets, mold on the walls in the toilet, smelling awful, poor cleaning, rock hard pillows (but the bed was not so bad), minibar did not work, no chairs and table on the balcony, no complimentary water, bathroom was so dark that it was impossible to put on make up, unfriendly staff, they did not even have a map of the city or the area. Had lunch in the garden the first day: A running omelett that was uneatable and entrecote that was far from tender. A part from a poor breakfast, we never ate there again. And this is supposed to be a 4-star hotel? Forget it! I will never stay there again!
- Free WiFi in rooms and public areas
- Onsite dining
Located in Gueliz within 2 miles (3 km) of Palais des Congres, Hotel Marrakech le Tichka is within a few miles (5 km) of other popular sights such as Jamaa el Fna. This 138-room, 4-star hotel has 2 restaurants, a full-service spa, and an outdoor pool. It's in central Marrakech and also close to Koutoubia Minaret and Ben Youssef Mosque.
Enjoy dining at one of 2 onsite restaurants including ambar, which specializes in international cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, breakfast is available for a fee.
The 138 air-conditioned accommodations feature balconies and afford space to spread out with separate bedrooms. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries. Minibars, safes, and desks are other standard amenities. Weekly housekeeping is available.
Guests of Hotel Marrakech le Tichka enjoy a full-service spa, a nightclub, and an outdoor pool. If you drive, self parking is EUR 1 per night, and there's also an area shuttle for a fee. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a children's pool, a health club, and a steam room.
Reviews from Trip Advisor
64% of guests recommend this hotelTotal of 683 reviews