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Palm Plaza Marrakech Hotel & Spa

5.0 out of 5.0

Recent guest reviews

The hotel is in a very convenient location being near the airport and close to the local mall and near landmarks such as the Agdal Gardens .The double room we stayed in was clean and well furnished with a balcony overlooking the swimming pool and gardens. The staff are attentive and helpful . I would especially commend the hotel manager Slim the Entertainment Manager Sarah and the pool boys. The breakfast menu is extensive and delicious . We will definitely go back .

Average hotel with a wide rooms with Comfortable beds But Very weak air conditioning, low level maintenance seen throughout the hotel Good breakfast and nice and wide pool The rooms are not equipped, there is no kettle for water heating, low level towels, no handle in the bathtub which I think is dangerous and safe....

Stay here at end March 2017 and had a wonderful week. The staff were very helpful The pool was lovely as well as the gardens and so quiet The bus into city was great serice Loved it and will return again later this year

I've spent 3 nights at the Palm Plaza in Agdal. I was there for work. Concerning the room, it is clean. The matress is a bit hard to my taste. Nice bathroom with tub. A small balcony, that was giving on the street where there are buildings under construction, so not the nicest view, but if you can get a room facing the gardens and the pool, it must be nice. There's good wifi. I had three issues with this room. The main issue about the room (I had a Standard room) is that there is only one electric plug for the whole room, which was on the desk. There's no way you can charge your phone and laptop at the same time. If you put your phone on the bedside table, it can't be charged... No way to plug an electric shaver in the bathroom... Second, I couldn't lock the door and there was no cardboard to ask the cleaning team not to enter. Third, the hotel doesn't seem to care about environment. When I came back in the evening, I would always find the lights on in the room and bathroom (you can leave the lights on even if the room card isn't in it's place at the entrance). Towels were changed even though I hung them to dry, not leaving them on the floor. Staff is friendly, although a bit slow at the lobby. Breakfast buffet is OK. It wasn't my cup of tea, but I can't complain about it's variety. There's a bus shuttle that leaves every hour for the city centre. It can also pick you up every quater past hour. However, the driver asks you when you want to be picked up, which is almost impossible to tell if you are planning on visiting the city for a few hours. An alternative is to call the hotel once you know your pick up hour. The hotel has many restaurants (Moroccan, Asian, International). I didn't try them. Overall, it's a nice big hotel. I paid 50€/night for the room, which is a good price, but I would have hated to pay 105€/night which is the "official price".

For the price the hotel is ok. Wifi only works good in the lobby. Not enogh sockets in the room had to unplug the TV to charge the phones. Breakfast was ok. Pool area was good, good sun beds. Some trouble with the staff in the reseption due to language but there was one guy ther that semed to fix everything. Hotel is just 10min away from the old market cost about 50MAD with taxi.

I stayed at this hotel for 3 days and I noticed the many deficiencies had the benefits that I owed as a 5 star hotel to mention that in the room and the bathroom had only a socket !!! The room phone was dead throughout my stay and the wifi could not get anywhere except the reception The layout was very old and does not remind the modern Moroccan or classic version the hotel abstained from the center of Marrakech 13 kilometers you should avoid this Overriding hotel

Stayed at this hotel mainly due to a conference but added an extra night so I could visit some of Marrakech. The check in and check out went smoothly. Good breakfast, lunches and dinner. Much thanks especially Chef Marouane for his patience with preparing my omelettes. Also thanks to front of house manager Slim who is very attentive and helped me organise a great trip to Ourika Valley. There is also a tourist driver not employed by the hotel but hangs around the hotel whose name is Cherif. He is very polite and took good care of me while driving me around Marrakech. The rooms are quite big and clean. Conference facilities were also very good. I would recommend this hotel both for business and for pleasure. It is situated in a hotel area so very quiet but not far from the city centres, both the old and the new one.

Hotel is in good location for a relaxed time in marrakech but if you wish to experience hustle and bustle of the city it is not far away. The rooms have most of what is necessary although lot is a bit tired and worn out with some refreshing needed also outside of the rooms. In these terms it was quite not up to 5 star level. No minibars. But the rooms were very clean overall. Staff was helpful and always present. PR manager Slim made us feel welcome from the start and was always happy to help. And we were also helped to fill our time there by Sara who made us familiar with activities to do in the hotel and around it and helped us book an adventure day to the Atlas mountains and also prepared a lovely surprise for my girlfriend on her birthday. Otherwise you might have to catch the attention of serving staff for example as they do not tend to disturb you beyond the first serving. A bit of a blemish was the hassle of taxis on the departure morning. The taxis organized didnt come and finally we ended up with a taxi that was called straight from the front of the hotel 30 minutes after we expected to leave paying an quite astronomical 200 dirhams (20 euro) for a 10 min drive. A 5 star hotel should have proper partners to make sure there are no such delays and prices remain reasonable.

My wife and I had a wonderful five day holiday at the Palm Plaza Hotel. The hospitality was a excellent and I would like to pay compliments to the staff for a wonderful stay. I would like to pay particular thanks to Slim (PR Manager)for all help and all the restaurant staff especially Anas.

Stayed at this hotel from 7/3 to 11/3. I was greeted by a nice gentleman Slim. A true asset to the hotel. He looked after us making sure our stay was perfect. Being a regular at this hotel, Slim upgraded the room to a suite with lovely views of the pool and its lovely grounds. A Big thank you to all the staff for making our stay pleasant. Looking forward to our next stay. THANK YOU SLIM

Avenue 7eme Art Marrakech

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Agdal, Palm Plaza Marrakech Hotel & Spa is within 2 miles (3 km) of popular attractions such as Agdal Gardens and Saadian Tombs. This 5-star hotel has 232 guestrooms and offers a full-service spa, an outdoor pool, and an indoor pool. Near the airport, it's also near Jamaa el Fna and El Badi Palace.


Dining

There are ample dining options with 3 onsite restaurants, including Dar Marrakech, which specializes in Moroccan cuisine. Savor a meal from the comfort of your room with room service, entertain your taste buds with a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free manager's reception. Start your day off with buffet breakfast, available for a fee.


Rooms

All of Palm Plaza Marrakech Hotel & Spa's 232 air-conditioned rooms provide washers/dryers, balconies, and sofa beds. Plasma TVs come with satellite channels. Bathrooms have slippers and bidets. Other amenities include minibars, free bottled water, and safes.


Property features

Palm Plaza Marrakech Hotel & Spa features a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for MAD 300 per vehicle roundtrip. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a fitness center, and a steam room.

Room options

Standard Single Room

Full 1 | Sleeps 1

Superior Single Room, Pool View

Full 1 | Sleeps 1

Superior Double Room, Pool View

Full 1 | Sleeps 2

Junior Suite

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

59% of guests recommend this hotel

Total of 599 reviews