LABRANDA TARGA AQUA PARC4.0 out of 5.0
Recent guest reviews
Check In We booked this as a family holiday at a "special offer" advertised as 4 star. Hence this review is based on expectations for 4 star and price paid. First off the Hotel Staff and most visitors speak French with the majority making little effort to speak English, however, you can engage them more by attempting some French. At time of booking agent did not make us aware that family rooms were an option hence we booked 2 twins for 3 adults and 2 children we were advised that an extra bed would be put in one of the rooms. After reading about family rooms following booking we sent several emails to Hotel asking if we could pay to change one room, not one email received a response! Check In was poor it took 10 minutes to find out booking. I asked if there was an opportunity to pay to change one of our rooms from a triple to a family and was told they were all booked. No information was given re: restaurants, facilities, entertainment etc.. Upon being shown to rooms we were confronted with 1 double, 1 twin and no extra bed. Upon asking we were told that the rock hard bench with cushions would be made into a bed by housekeeping. Despite requesting several times they never made the bed up or provided linen hence my 12 year old had to sleep on a cushion with only the throws off single beds to cover him, see attached photo's. We later discovered that another family had the same experience. The rooms were basic with a decent size bathroom, however, there were only 2 sets of towels in each room, the rooms had clearly not been made up for 5 people. There are no kettles in rooms or irons, there are hairdryer fitted in bathrooms. Rooms had safes and A/C. We had booked AI however, I was expecting them to request my credit card for any extras when they didn't I was told they didn't have a card machine. I must admit that by this stage I was regretting booking this resort. The rooms are not 4 star standard I would rate them 3 star On a positive the rooms were ready even though it was only midday. Restaurants and Bars There is only 1 buffet restaurant, there is a pool bar, however, this is for drinks only. All meals have to be taken in restaurant and afternoon cakes were available daily in the bar. Biggest issue with restaurant is that no food is labelled making it impossible to know what you are selecting / eating. There is the usual hot food, salads and pasta / pizza corner. At lunch time there was an additional BBQ with one choice of meat. The pizza and pasta area was always extremely busy and the queues were very long. There were 4 pizza ovens but only 2 were ever switched on. Drinks were mainly self service and it took several requests to locate any alcoholic drinks. Only wine is available in the restaurant. Only on two nights were we served any wine every other time we had to help ourselves. The restaurant is extremely understaffed. The quality of food was just OK, quality of wine was terrible and I was told nothing else was available. On last night I discovered that I could have paid for better quality in a different bar. In summary I had an almost wine free holiday and the resort lost the extra revenue by not giving any information upon check In or in rooms. Child soft drinks were supplied in the smallest plastic cup I have ever seen barely bigger than a tot glass. Coffee was also served in the same tiny plastic cup. I totally understand the need not to have glass in pool areas, however, I do expect plastic glasses of a decent size and quality ditto with coffee cup. Cocktails all came out of a machine with a choice I believe of 4. I don't think the staff at the pool bar knew how to smile, however, staff in Cosy Bar always greeted you with a smile and were happy to enter into conversation Entertainment The resort does have an entertainment team who appeared to be busy all day by the main pool. No itinerary is provided for activities throughout the day and the announcements are predominantly done in French. There was a show every evening however, we never went so can't comment on it There is a singer in Cosy Bar every evening, however, it was always the same singer with the same playlist. We only stayed 4 nights and was already fed up with it by day 2 Pools and Slides There is a main pool with baby pool next to it. There are 4 slides going into a pool a second pool next to it and a toddler pool with slide On 3rd day I discovered a large adult only pool with plenty of sun beds. There were only 2 people there probably more to do with no one knowing about its as opposed to it being adult only! General The resort does have a wasp problem they are everywhere, however, I didn't see anyone get stung. Wifi is available in lobby only Small beach towels are available, however, we had to give a £10 per towel deposit Shop is horrendously overpriced Magnum ice cream £5! No ice cream or crisps for children included in AI You have to wear bands on your wrists even though everyone was AI Cleanliness is average room cleaning was poor shower area was not cleaned during our stay Summary This is a 3 not 4 star resort, however, not making up beds, not labelling food, not providing information etc. is unacceptable for any resort regardless of star rating We would not return and would not recommend
We had been on a family holiday travelling round so we did not come straight here. Our experience of Moroccans was that they were extremely helpful and pleasant Unfortunately the check in and reception staff were not. The lady checking us in ignored us for a long time and then when she did get off her mobile phone she managed to make the check in process both unhelpful and rude. This response continued from them during our stay. At times they were Rude and at others deliberately misleading. It is a shame as the rest of the staff and the entertainment team in particular were great. The pools are good. Kids enjoyed the slides. The food was good but having travelled round witnessing some poverty and people careful and respectful it was incongruous to see people piling their plates full at each meal only to leave most of it. That is however the model. Overall an enjoyable stay but so much more to see and discover in morocco.
After reading a few negative reviews we were a little sceptical but can honestly say we cannot understand what people were complaining about. The hotel was spotless and staff were cleaning constantly. The food was fabulous, there were 5 of us including a couple of fussy eaters, but can honestly say there was always plenty to choose from for everyone's taste. Bottles of water were available constantly, which was very welcome considering the immense heat! There are 2 pool areas - the main area which is fabulous for youngsters or those really wanting to get involved, with music and entertainment all day. There was also another pool at the side of the hotel, the Calm Pool, which really was just a pool with sunbeds and toilets - perfect if you want to relax in peace and quiet and it's adults only. The hotel is a bit off the beaten track and there is nothing to do or see in the immediate vicinity, but a 20 minute taxi ride takes you into Marrakech town, where there is plenty to see and do. Recommend going to the souk in the morning when it is considerably less busy; take a horse and carriage ride around Marrakech - we did this at night and it was a fabulous experience and lasted about 45 minutes. We also went on a quad bike experience booked via GetYourGuide, which was brilliant. You must also experience a traditional Hammam whilst there - one of the best massages, etc. I have ever had (although not for the faint hearted!). We booked our airport transfers via GetYourGuide too before we left home, they were absolutely brilliant. Our driver was waiting for us when we arrived at the airport and again at the hotel when we were ready to go back to the airport. Very friendly drivers and very cheap - only cost us £18 for a 6 seater each way. Will definitely be back to Marrakech and would not hesitate to stay at Labranda Targa Club again. Our only slight negative would be that it would be nice for there to be an adult only area in the restaurant.
My family and i came here on the 8th- 15th july for one week all inclusive! Before arriving i was dreading the reviews and wasps and food! However we arrived and were so pleasently surprised! My children aged 7, 8 and 4 months were greeted with smiles. The staff were fantastic with us all including my little one. We were given a cot straight away and put into a room on the ground floor next to the adult pool which was perfect and quiet for our smallest and having a pram! The hotel was kept lovely and clean and the rooms were of a nice size. The entertainment staff were amazing with the kids and ourselfs! The reception staff were also fab and so were the cleaning staff! Its much cheaper to book a cab at the reception to go anywhere so dont go through the rep who is crap to be honest! Once u find a good cab driver stick with him we used ours the whole holiday! He was great! We experienced the market in the day and took a taxi with our 3 children we didnt need a guide and felt completely safe so do not panic! I also walked around the market with a pram!!! We did book a camel ride and quad experience at the hotel and to be fair they were really good and my two eldest children loved it! Pools were clean they had a pool party our last night kids loved it! Again staff were brilliant! Food was lovely too however u do have no idea what your eating but hey enjoy it! My kids loved the italian corner of pastas and pizzas! The bar staff were also friendly! All the staff work so hard here i think some of these reviews are so unfair! I would definantly come back to this hotel not this time of year with a baby though as it hit highs of 45 degrees and his pale skin couldnt take it again though i loved it:) the bees are annoying but they do leave u alone they just want your fizzy drinks no different from being in a park in british summer! We ate out also and the food was fab and cheap. I am an experienced traveler ranging from spain to the carribean its a lovely place and my family and i loved our stay was sad to leave! Well done to all the staff your doing great:)
after reading a couple of bad reviews we were skepical before arriving...we honestly have no idea what these people are talking about. the food was hot and fantastic and a huge range, from cold foods like salads, pasta ect, morrocon hot foods including a bbq outside and also a small area where fresh pizza and spagetti bol was made! also amazing variety of breads! breakfast included cereals, hot foods and also continental! the hotel room was huge and the air con was fab! the power shower was my favourite! rooms were cleaned, beds were changed and towels daily! we went without children and will be coming back with the children as the entainment througout the day was fab! the children will never be bored! some bar staff do seem a little miserable but dont let that put u off as its very hot and i think i would be too lol! there is a wasp problem but finding a lounger away from thr bushes helped alot! and they dont sting you! the on site hotel can be very expensive do not run out of sun cream it cost us 22 pounds! night time entertainment is a little boring but it is what you make it and is a small downfall to how amazing the hotel is overall! Do not listen to bad reviews!
What more do you want people, Hot weather,all inclusive bar and water slides for the kids. After being on a mission through the airports 347 passport and luggage checks we finally got shown to our hotel by friendly transfer. We arrived at the hotel and greeted by a member of staff with a gold Trolly to take our luggage to the room, we had to fill out some more details on a slip about why we where annoying British people but everything seemed ok. We where then shown to the room and shown how the air con/tv and finally how the wife worked.... didn't take long... however, my son was greeted by a member of the entertainment team (simo) who worked hard all of our holiday and made us welcome before we made it to our room! We also want to mention rid1 that also works for the entertainment team, full of energy and always want to look after you. 5 stars are a must on trip adviser but a TripAdvisor bingo game must begin!!! Please find: Bar man on pool bar that won't smile as he claims to have no teeth... Bees that are flying around in large numbers but never ever sting you, (and yes they are bees and not wasps like some people claim to be a profession with) wasps sting you for owning a caravan! We never got stung So leave them alone, And finally Find the people that take a large amount of all inclusive food but will never find a country the size of Canada to eat the colossal amount that as been clearly taken because they didn't wake up for breakfast. All in all, give it a go and you will want to return. Ps I've never felt so safe in all my life if you have doubts about this Muslim country.
We stayed for the last week in June & we was nervous after reading the reviews. We had a problem with our rooms when we first arrived ( we requested rooms with terrace / balcony ) we asked to be moved, they done it straight away. No issues at all. Yes the wasps are pain in the doodah but just drink quicker!! lol Rooms are spacious & beds are comfy. 6 swimming pools, 15 minutes from the airport. what more could you want. We would definitely book to come back here again.
I came here worried after reading bad reviews, but I'm really unsure what all the fuss is about, good staff, clean rooms, clean pool and good local food. They have an entertainment team like no other, they make you feel involved have a laugh and get everyone up dancing Racha is a huge credit to the team she's so happy friendly and full of life, every time you see her she's smiling and dancing a true credit to the team 5* treatment
Me and my girlfriend went to this holiday as a first for us both together. We had such an amazing time here we didn't want to leave. There was always great entertainment from the staff and always something to do, fayssel, soumia and all the others were great and kept us so entertained :) when we had to check out one of them even offered us their room to get showered before our flight which was so lovely. Me and kes would definitely visit again :) only thing we will say is the excursion guy ripped us off 3 times but he is part of an outside company so I don't hold the hotel to this. Other than this it has been amazing and we want to go back :)
From arrival to departure we found all staff to be extremely helpful and courteous even though we do not speak French. room was cleaned daily and a bottle of water left. staff were good happy to help just ask for what you need and takes some time but they will get there and learn. Ashraf one of the barmen is a good ambassador for you resort a good employee learns your drinks and happy to help. although an older couple lots of things to do for couples and kids if you want to compete. PLEASE DONT LISTEN TO REVIEWS we found this a good relaxing hotel with amenities to match. may of been bees or wasps but never bothered me in 10 days. some points to be aware off. pool towels 100 dhs per towel as deposit, reception staff speak good English but do try some words of French or Moroccan . when using free shuttle bus into town book at reception night before, there will be taxi drivers waiting for you, if you want to go to new town get off of bus head to Radisson blu where you will find new shops, taxi driver will want you to go to jemma-el fenaa GO IF YOU CAN AN EXPERIRENCE 20 dhs max he might say its closed but don't listen it will be open and there is shopping galore. food good but you may want to try something new and its good too , buts lots of salad bread an a lunch time bbq.
- Free breakfast
- Free WiFi in public areas
- Free parking
- Onsite dining
LABRANDA TARGA AQUA PARC is located within a 15-minute drive of Palais des Congres and Place du 16 November. This 4-star resort welcomes guests with 245 rooms and conveniences like a full-service spa, an outdoor pool, and free self parking. Jamaa el Fna and Menara Gardens are also within a 20-minute drive.
Free breakfast is included with your stay. Enjoy a leisurely bite to eat at L’orangeraie, the resort's onsite restaurant. Order from room service to satisfy your hunger without leaving your room.
LABRANDA TARGA AQUA PARC's 245 air-conditioned rooms provide safes and phones. Guests can expect to find 26-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries.
At LABRANDA TARGA AQUA PARC, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free parking and a free area shuttle. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Other amenities at this spa resort include a fitness center, a sauna, and an outdoor tennis court.
Reviews from Trip Advisor
56% of guests recommend this hotelTotal of 150 reviews