Hotel Islane3.5 out of 5.0
Recent guest reviews
The hotel Islane is situated very near to the Koutoubia Mosque, we could see it out of the hotel window. Short walks take you to lots of tourist sights. The Souk,s. Medina, El Badii Palace (20 Dirham entrance fee, about £1.60). Saadian Tombs (10 Dirham entrance fee). Close to lots of eating places. Kif Kif is a small friendly eating place, serving good food at a very reasonable price. The bread is very good and wherever you eat they usually give you mint tea at the end. The hotel is close to a big square which has lots of activities going on through the the day, however, if you look or try to take a photograph of the Berbers in national costume or snake charmers they will want payment, usually 5 or 10 Dirham. Just off the square is the entrance to the Souk's, and Berber Market with lots of shops selling their wares. They will try to entice you into their shop in the hope of selling you something. If you are interested in a thing "barter" keep a smile on your face and offer a quarter to a third of the asking price, whilst walking around every seller approaches you sell you their wares, a polite no thank you usually sends them on their way, although you can get some persistent sellers. Horse carriages and taxi drivers also try to get your trade. The hotel Islane as stated is very central. The rooms are ok, clean, tidy although they could benefit from a touch of paint here and there. The staff are pleasant and friendly and the food in the hotel is quite nice. The only thing that lets this hotel down is the breakfast. You get plenty, a mini chocopan, mini croissant, a small flat bread, a greasy pancake a boiled egg a yoghurt and as much coffee or tea as you can drink. You get this every morning, and the majority of the time everything is cold except the coffee and tea. On the whole though the hotel is quite adequate in meeting your needs. If you intend to visit in January as we did, you need to take warm clothing as it can get very cold on some days and is usually about 6c at night. When walking about you will be apron he'd by guides who offer to show you around the Souk's, Berber market etc. This usually costs you about 150 Dirham per person and they take you to shops of their friends hoping that you will make a purchase. In my opinion You don't really need a guide, although some visitors may feel more secure having a guide. I was there with my wife and some friends, we thoroughly enjoyed the visit and would highly recommend a visit there. However, take care when crossing the roads, vehicles only stop if you are in front of gem when on the crossing and the small motorcycles just go around you bothe sides, so be aware. Even when walking around the Souk's and down narrow streets take care as bikes and vehicles drive anywhere the choose even on the footpaths. Lots of excursions on offer.
I just stood there there Jan. 8 and it is one of the worst hotels I've been in. Although the staff is nice, the bed sheets and bathroom were full of hair (not ours)!!! I slept on my scarf since I was so grossed out. The heater also didn't work very well, someone came to help but saw there was some air blowing and said it was fine but it wasn't blowing hot air and then the thing just stopped and I froze the entire night! The shower also had hair and the hot water never came, only lukewarm water. There's no phone in the room so you have to go through dark hallways to get to the lobby. There's light buttons on the walls you are suppose to press but there was no light for the stairs and we had to go down a dark stairwell!!! The bathroom was just a sink with no counter to place your things, and a toilet next to an open shower area separated from the sink by a curtain. The floor was also in bad shape and had missing floor tile. There's a closet but no hangers? The view from the restaurant is beautiful but sadly, their breakfast was just different breads on a plate, a small yogurt, and coffee.
With a perfect location (across the street from the famous Koutubia Mosque and 5 minutes walk from the Jamaa el fna Square) Hotel Islane has clean comfortable rooms (more on the traditional style than the ultrmodern western one) and a chraming rooftop terrace. A privilege to have your breakfast overlooking the Koutubia's minaret. Welcoming and helpfull staff (both at reception and restaurant)
Beautiful hotel,interesting art on walls. Excellent view of the mosque & main street from roof top. Very helpful staff & delicious breakfast. Good: Very comfy bed,good bedding, roof top is excellent: no lift, no hot water.no view from some rooms- not a problem if you are out, but windows are high up & frosted. 1 socket in room & non in bathroom.
My family of 4 stayed 3 nights in Hotel Islane during the peak X'mas season and generally found the property ok. First impression wasn't great. Past the lobby you'd find a dim and worn out property. Our room was dull, beds a little saggy and lumpy, and our pillows are uncomfortably high for a good rest. We were missing a towel, there was no kettle in the room, the safe wasn't working, and wifi was out of range. And when we wanted to call the front desk to ask, realised the phone was there but not connected to the wall. Hot water is slow but reliable, and there is a fridge and heater in the room. It got better after the first day, due to the friendly and hardworking staff. We requested for our missing towel and got our pillows changed. Housekeeping was excellent and detailed, and front desk folks warm and helpful. Breakfast was included, simple but sufficient, and the breakfast crew is quick and friendly. There was still no wifi signal in-room, but some guests I noticed would sit/stand around the small lobby to access the internet. The hotel accepts credit card payments. Another reason to stay would be its location, a short walk to the Djemaa el-Fna and the medina but yet accessible by car. The hotel also has 5-bedder rooms, good for families. Some other reviewers mentioned that the money exchange in the lobby provides the best rate. Our experience is that it's comparable rates to the banks', while some money-changers in the medina and around the Djemaa provide much better rates. Overall the hotel's weakness in hardware is made up for with its services and location. Especially during peak periods when Marrakech is packed, Hotel Islane is a pretty acceptable budget option.
This was my very first visit to Marakech. My wife had visited once before. I would like to say I was treated very well by Bedr eddin. He welcomed me to the city and also offered to change our room if we were not happy. He also handed me a morrocon tea voucher for me and my wife to enjoy on their lovely roof top terrace. The rooms were clean. Room service would change the bed covers and clean the floor and toilet everyday. I would suggest that they also clean under the beds daily. There was dust under ours and I assume that is the same for other rooms. This hotel is 3 star so I can only compare it to ibis budget hotel here in Britian. There is a simple small room. There is a small shower, small bed and the room in general is small. As you would expect with a budget hotel. Wi-Fi access only at the reception area and roof terrace. In our room we did not have any Wi-Fi access even though the roof top was near by. Each room has a little safe (ours did not have batteries). Plenty of cabinets to place your luggage and a wardrobe. Simple decoration. The window was tiny. The beds are really tough. If you are a thinking they have king size beds ready for you think again. It's just two single beds placed next to each other. I swear my belly got stuck in the gap between the beds. I almost got lost there too. Toilet had toilet paper, hand soap gel dispenser and a hair dryer which only works for 30 seconds. Very very simple toilet. I prefer ibis better in this department. The breakfast is kind of pre-set. Everyone is given a plate full of bread, jam, marmalade, butter, yogurt, coffee. May God forbid if you asked for anything different. The view of the koutibia mosque is amazing. The breeze and wheather makes all the breakfast taste 5 star. But then again on my final day there I kind of didnt eat much of it. You get bored of the same breakfast after 2 days. The location is fantastic. We would walk to Jama al fana to the souks everyday at different times as it is very very close. There is a KFC which is a few minute walk away. Please do not eat from there. I would rather eat hotel Islane breakfast all day than go to that KFC. The koutibia mosque is fantastic. Me and the wife visited it. The cyber park is about a 5 minute walk from the hotel. That was one of our favourite parks. You do not have to pay to enter either. You can just walk around and enjoy the scenery. The hotel also has a restaurant. We can only recomend the vegetable cuss cuss. Very delicious. My only complaint is that the meatball tagine we ordered. Some parts of the eggs were still raw. I showed the waiter that the eggs were raw he said we still have to pay for it as we have eaten the meatballs. So he advised us to pick something else. At which point I remembered a stuffed my self at McDonald's and dominos earlier that day and I was not hungry anyway. So i settled to pay for 4 meatballs for £8. I have to say the food at McDonald was fantastic. As you can tell I have been deprived from such food in Britain as I can only eat halal meat. For this reason I enjoyed the following eateries a bit more than I should have: KFC, Burger kings, Dominos, Pizza Hut and Mc Donalds. However only KFC is close by to the hotel. The other food joints are easily a 25 minute walk away. If I was returning to Marakech I would probably go for a 4 star hotel which generally do not have a central location. This is simply because they will offer a buffet breakfast. Also I feel like I have enjoyed the hustle and bustle of jama al fana, koutibia mosque and the near by parks enough to now enjoy other parts of the city.
The location is good and the staff is friendly. Those were the good points. The rooms we had were dark and rather dirty, thick air, phone and wifi did not work. In one of the rooms no ventilation and cooler out of order. In the other, noise from kitchen above made sleeping impossible. We think that the hotel is in need of urgent renovation.
We were there for only one night before heading on a tour to the Sahara Desert. We checked into our room in the early afternoon. After traveling all night, we wanted to shower, but there were no towels. We asked for towels two or three times before going out to eat and still nothing. They said it was gonna be there when we came back but it wasnt. We finally got them around 6pm. Bathroom was old and dirty. When we went to take a shower we notice little roaches all over the bathroom. We went to front desk to tell the receptionist but they said they didnt know what roaches were. We asked them if they had a bug spray and they said so. Didnt offer to change room or anything. Location was good and breakfast was decent. But I wouldnt stay there again.
The staff at Hotel Islane are very polite and helpful. The food is amazing and the dining area is in the terrace where there is a stunning view overlooking Koutoubia mosque. It's super convenient to have Jamaa El Fna square located only a few minutes away. I also received excellent service for excursions and would highly recommend this hotel to anyone looking to stay in Marrakech.
We have just returned from 5 days at Hotel Islane which is located just minutes away from the Madina and the Square. Typical Moroccan decor, very friendly staff and wonderful open air restaurant and terrace overlooking the mosque. The interior of the hotel was dark but you soon get used to finding your way round the corridors. We are planning on returning maybe next Spring.
- Walking distance to Jamaa el Fna and Koutoubia Minaret
- Free continental breakfast
- Free WiFi in public areas
- Onsite dining
Located in Medina, Hotel Islane is adjacent to Koutoubia Minaret and within a 10-minute walk of other popular attractions like Jamaa el Fna. The 38 rooms at this 3.5-star hotel include minibars and LCD TVs and guests can enjoy free breakfast. El Badi Palace and Saadian Tombs are also within a short walk.
Start your day off right with a free continental breakfast, served each morning from 7 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a bite to eat at the onsite restaurant or coffee shop/café.
The 38 rooms are air-conditioned and have minibars and phones. Guests can expect to find LCD TVs with satellite channels and DVD players. Stretch out in the soaking tub. In-room massages are available.
Guests of Hotel Islane enjoy access to free WiFi in public areas, a meeting room, and spa treatment rooms. There's RV, bus, and truck parking, and a shuttle from the airport to the hotel (available on request) for EUR 20 per vehicle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a terrace, a porter/bellhop, and a hair salon.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 411 reviews