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Hotel Islane

3.5 out of 5.0

Recent guest reviews

We have booked a one day trip to Agadir AND Paradise Valley. But instead of visiting both places like we agreed on, we have only visited Agadir. Also we got just a couple of hours to spend in Agadir instead of the “whole” day wich was promised to us. When we got in touch with the guy were we made the deal with, he told us that if we wanted to go to Agadir and Paradise valley we should have booked a 2 day trip. I’ve been to Morocco many times knowing that Paradise Valley is less than an hour away from Agadir and even on the route back to Marrakech so making a problem out of this is just unbelievable! So basically all that was promised to us was one big lie. I will never ever book another trip at this company!!

I stayed in this hotel just for a night on 11th of June, 2018. I could not sleep the whole night, the air conditioning was not working and also you can not open the window because of the noise of the traffic. The worst part of my experience was that I left my shoes in the room when I left the hotel and after 4 days, I came to ask my shoes from reception and the receptionist told me that "you came after 4 days and you expect we have your shoes? Its late" This is ridiculous! They are completely unaware how to manage a hotel. This hotel ruined my holiday.

If you want to stay somewhere very close to the masjid koutobia and jemal feena then this is your best bet. I’ve stayed here max 2 nights as it’s very dull inside the rooms and old school . The location is amazing . The breakfast is very boring and I was refunded an extra egg !!! I rather pay more money and stay in Gueliz and pay 10dhs for a taxi to jemal feena .

I’ll give it’s location 5 stars but the hotel is barely 1.5 - 2 stars, I moved between two rooms the rooms are small and dirty WiFi doesn’t work only works in the lobby but there’s no seats, it’s very noisy you can hear everything outside your room so if you are a light sleeper this hotel is definitely not for you, it’s also definitely not suitable for a romantic stay, aircon is an issue in every room it hardly blows cool air and don’t ever do the mistake of leaving the toilet door open as your room will quickly stink of sewage drain smell. The breakfast is a joke it’s not a buffet all you getting is one tsp of strawberry jam, one tsp of butter, one miniature dry croissant and 3 inches of baguette, that’s it. Nevertheless the staff are friendly and the location is great but for the same price you could stay in a much better 4 star hotels 2-3 bus stops away.

Whilst the hotel is in the perfect location close to the mosque which you could see out the window and jemaa el fn a 2 min walk; the place itself was horrible. We booked 4 night stay but after the first night I had to check out. I did not sleep a wink and ended up hurting my back due to being sat up right throughout the night due to seeing insect on the blanket. I ended up with red marks/blotches on my body. It's such a shame as it could have been perfect. The lady at the reception think she was the morning supervisor was helpful. Just a note, the mosque will sound off the adhaan (call to prayer) 5 times a day with the first calling at sunrise (fajr salat). For me this was perfect as i knew what times the prayer was but for those who enjoy their sleep, you will need ear plugs as it is quite loud. Moving on to breakfast: it was gross. The food was rock hard half a baguette with some other pastries. The condiments were left out and flies were sitting on them. It just felt dirty.

the receptionist was very helpful... hotel is clean and very polite and freindly staffs.... located in the centre very close to Jamal en fannah... currency exchange centre in the hotel... the hotel has a spa inside... directly opposite the central mosque al kutobia... i enjoyed the company of the staffs as they are friendly and polite.... specially the beautiful receptionist emaliya ( i think) the guys are nice to my kids and play with them.... iam planning to come back Marrakech with my friends will try to book in this hotel... if unfortunate then will visit them...

We stayed one night here cause we had booked a trip with the agency of the hotel. I'll get to that in a sec. They were charging more than on booking even if i showed the the price they still wanted to charge more. The hotel is in good location, but that's it. The rooms are outdated, old furniture. Out of 3 lights in the room only one was working. I made the mistake of turning on the ac and so much dust came through that i had to leave the room. In the morning the mosque next door wakes you up between 6-7. The breakfast was horrible. Don't go on a trip or excursion with their travel agency. It looks fancy but it provides the same awful service. Like any other agency. Cost of 3days 2 night in sahara is macimum 65€/pers. Anything more than that is a rip off.

Pros: nice rooms, friendly staff, fine breakfast, good restaurant, nice views from the terrace, very convenient location just opposite Koutoubia mosque and only 5 min. from Place Djema El-Fna Cons: in winter a bit too cold, AC in the room not sufficient, breakfast on the open terrace even when outside temperature is very low

The hotel Islane is situated very near to the Koutoubia Mosque, we could see it out of the hotel window. Short walks take you to lots of tourist sights. The Souk,s. Medina, El Badii Palace (20 Dirham entrance fee, about £1.60). Saadian Tombs (10 Dirham entrance fee). Close to lots of eating places. Kif Kif is a small friendly eating place, serving good food at a very reasonable price. The bread is very good and wherever you eat they usually give you mint tea at the end. The hotel is close to a big square which has lots of activities going on through the the day, however, if you look or try to take a photograph of the Berbers in national costume or snake charmers they will want payment, usually 5 or 10 Dirham. Just off the square is the entrance to the Souk's, and Berber Market with lots of shops selling their wares. They will try to entice you into their shop in the hope of selling you something. If you are interested in a thing "barter" keep a smile on your face and offer a quarter to a third of the asking price, whilst walking around every seller approaches you sell you their wares, a polite no thank you usually sends them on their way, although you can get some persistent sellers. Horse carriages and taxi drivers also try to get your trade. The hotel Islane as stated is very central. The rooms are ok, clean, tidy although they could benefit from a touch of paint here and there. The staff are pleasant and friendly and the food in the hotel is quite nice. The only thing that lets this hotel down is the breakfast. You get plenty, a mini chocopan, mini croissant, a small flat bread, a greasy pancake a boiled egg a yoghurt and as much coffee or tea as you can drink. You get this every morning, and the majority of the time everything is cold except the coffee and tea. On the whole though the hotel is quite adequate in meeting your needs. If you intend to visit in January as we did, you need to take warm clothing as it can get very cold on some days and is usually about 6c at night. When walking about you will be apron he'd by guides who offer to show you around the Souk's, Berber market etc. This usually costs you about 150 Dirham per person and they take you to shops of their friends hoping that you will make a purchase. In my opinion You don't really need a guide, although some visitors may feel more secure having a guide. I was there with my wife and some friends, we thoroughly enjoyed the visit and would highly recommend a visit there. However, take care when crossing the roads, vehicles only stop if you are in front of gem when on the crossing and the small motorcycles just go around you bothe sides, so be aware. Even when walking around the Souk's and down narrow streets take care as bikes and vehicles drive anywhere the choose even on the footpaths. Lots of excursions on offer.

I just stood there there Jan. 8 and it is one of the worst hotels I've been in. Although the staff is nice, the bed sheets and bathroom were full of hair (not ours)!!! I slept on my scarf since I was so grossed out. The heater also didn't work very well, someone came to help but saw there was some air blowing and said it was fine but it wasn't blowing hot air and then the thing just stopped and I froze the entire night! The shower also had hair and the hot water never came, only lukewarm water. There's no phone in the room so you have to go through dark hallways to get to the lobby. There's light buttons on the walls you are suppose to press but there was no light for the stairs and we had to go down a dark stairwell!!! The bathroom was just a sink with no counter to place your things, and a toilet next to an open shower area separated from the sink by a curtain. The floor was also in bad shape and had missing floor tile. There's a closet but no hangers? The view from the restaurant is beautiful but sadly, their breakfast was just different breads on a plate, a small yogurt, and coffee.

279 Avenue Mohamed V Marrakech

Hotel highlights

  • Walking distance to Jamaa el Fna and Koutoubia Minaret
  • Free continental breakfast
  • Free WiFi in public areas
  • Onsite dining

Located in Medina, Hotel Islane is adjacent to Koutoubia Minaret and within a 10-minute walk of other popular attractions like Jamaa el Fna. The 38 rooms at this 3.5-star hotel include minibars and LCD TVs and guests can enjoy free breakfast. Saadian Tombs and Marrakesh Museum are also within a short walk.


Dining

Start your day off right with a free continental breakfast, served each morning from 7 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a bite to eat at the onsite restaurant or coffee shop/café.


Rooms

The 38 rooms are air-conditioned and have minibars and phones. Guests can expect to find LCD TVs with satellite channels and DVD players. Stretch out in the soaking tub. In-room massages are available.


Property features

Guests of Hotel Islane enjoy access to free WiFi in public areas, a meeting room, and spa treatment rooms. There's RV, bus, and truck parking, and a shuttle from the airport to the hotel (available on request) for EUR 20 per vehicle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a terrace, a porter/bellhop, and a hair salon.

Room options

Single Room

Full 1 | Sleeps 1

Standard Triple Room

Full 1 | Twin 3 | Sleeps 4

Quadruple Room

Twin 4 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

87.0% of guests recommend this hotel

Total of 443 reviews