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Recent guest reviews

The property is very dirty the bed is dirty bad customer service

The Grand Mogador Menara is actually name Ryad Mogador Hotel Menara. That took me about 45 minutes of driving around Marrakech to sort that out.

Excellent location and surroundings. Food was fine. However, the hotel requires maintenance.

We arrived at the hotel at 11 pm very tired, and even though we had a reservation, non refundable, they told us they did not have any room. So they send us to a different location, that was crap! The ruined our stay and did not compensate us adequetlt. I paid premium price for location and being comfortable, and i did not get ir. The hotel is a 3 star,, but if you are looking for reliability and accountability forget it, get another hotel.

Good neighborhood. Nasty,unwilling to help,arrogant staff; Broken, filthy,dusty,furniture. Shower stall full of scum and no shower curtain for three days, no pillow case one day, A/C-Heat unit not working, Room safe not working, two light bulbs burnt. Had to pay for using the inside swimming pool. The lobby very impressive and clean, Internet not working and only one computer for all the guests, the room service was terrible, and the food really bad.

The hotel itself was nice, the lobby was quite ornate. The room was very large, but sparsely decorated. I got locked out of my room due to electronic key reader failure- but that was hardly the staff's fault and they were very friendly while the manager came in on a Sunday to fix it. The pool was very nice and the breakfast buffet was larger than in other hotels. Overall, the hotel was very nice. The location was less ideal, however. It was about a 20 minute walk to the main square in the medina, but easy to navigate and a pleasant walk in safe areas. The Hivernage district (where the hotel is located) is very clean and has some lovely gardens, but beyond that, is rather unremarkable. The hotel is in a convenient location to the train station though.

Rooms were large with balconies Food needs improvement

Avenue Mohamed VI Marrakech

Hotel highlights

  • Steps from Avenue Mohamed VI and Palais des Congres
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Hivernage, Grand Mogador MENARA is next to popular attractions like Avenue Mohamed VI and Palais des Congres. This 5-star hotel welcomes guests with 244 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: International ( Badiaa ) offers relaxing pool views; Dar Dmana specializes in Moroccan cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 2 coffee shops/cafés. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 10:30 AM.


Rooms

All 244 air-conditioned accommodations feature a separate bedroom. Guests can expect free WiFi and 40-inch flat-screen TVs. Bathrooms have hair dryers, free toiletries, and bidets. Other standard amenities include minibars, safes, and phones.


Property features

Grand Mogador MENARA features an indoor pool, a children's pool, and a health club. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.

Room options

Standard Room, Pool View

2 Twin Beds | 1 King Bed | Sleeps 2

Standard Room

1 King Bed | 2 Twin Beds | Sleeps 2

Deluxe Room

2 Queen Beds | Sleeps 3

Junior Suite

1 Double Bed and 2 Twin Beds | Sleeps 4

Guest reviews for Grand Mogador MENARA

Everyone (4) Couples (1) Family (1) Other (1) Friends (1)
2
Everyone

By on Oct 14, 2019

Review comment responded on Oct 16, 2019

Chère Mme Cher Mr, C’est avec une grande attention que nous avons lu votre commentaire et nous sommes véritablement navrés d’apprendre que votre expérience dans notre hôtel n’ait pas été à la hauteur de vos attentes. Nous vous remercions de nous avoir fait part de vos remarques espérons vous recevoir très prochainement parmi nous avec de belles perspectives. Cordiales Salutations

1
Family

The property is very dirty the bed is dirty bad customer service

By on Aug 28, 2019

Review comment responded on Aug 29, 2019

Dear Mme, Mr, Warm greetings from Marrakech. We thank you for sharing your review. We regret that some aspects of your stay fell short. We will be reviewing your feedback internally to ensure that all of our engagements with guests are reflective of our high standards. We hope you will allow us another opportunity to impress you on your future visit. Best Regards,

1
Everyone

The Grand Mogador Menara is actually name Ryad Mogador Hotel Menara. That took me about 45 minutes of driving around Marrakech to sort that out.

By on Jan 14, 2019

Review comment responded on Jan 18, 2019

Dear Mme/ Mr, We would like to thank you for your comments and experience shared with us. We hope to welcome you again at Grand Mogador Menara. Kind regards,

4
Everyone

Excellent location and surroundings. Food was fine. However, the hotel requires maintenance.

By on Dec 26, 2018

Review comment responded on Dec 31, 2018

Dear Mme, Mr, Greetings from Marrakech! We thank you for sharing your experience are overjoyed that you had such a blissful time. We hope you settle in with us again soon. All the best, GRAND MOGADOR MENARA

2

very irresponsible hotel

Everyone

We arrived at the hotel at 11 pm very tired, and even though we had a reservation, non refundable, they told us they did not have any room. So they send us to a different location, that was crap! The ruined our stay and did not compensate us adequetlt. I paid premium price for location and being comfortable, and i did not get ir. The hotel is a 3 star,, but if you are looking for reliability and accountability forget it, get another hotel.

By , from miami on Jan 3, 2018

Review comment responded on Jan 9, 2018

Dear Mr Gino, Warm greetings from Marrakech. We thank you for sharing your review. We regret that some aspects of your stay fell short. We will be reviewing your feedback internally to ensure that all of our engagements with guests are reflective of our high standards. We hope you will allow us another opportunity to impress you on your future visit. All the best,

1

nice location for the worst stay

Couples

Good neighborhood. Nasty,unwilling to help,arrogant staff; Broken, filthy,dusty,furniture. Shower stall full of scum and no shower curtain for three days, no pillow case one day, A/C-Heat unit not working, Room safe not working, two light bulbs burnt. Had to pay for using the inside swimming pool. The lobby very impressive and clean, Internet not working and only one computer for all the guests, the room service was terrible, and the food really bad.

By on Nov 13, 2011

4

great hotel, less ideal location

Other

The hotel itself was nice, the lobby was quite ornate. The room was very large, but sparsely decorated. I got locked out of my room due to electronic key reader failure- but that was hardly the staff's fault and they were very friendly while the manager came in on a Sunday to fix it. The pool was very nice and the breakfast buffet was larger than in other hotels. Overall, the hotel was very nice. The location was less ideal, however. It was about a 20 minute walk to the main square in the medina, but easy to navigate and a pleasant walk in safe areas. The Hivernage district (where the hotel is located) is very clean and has some lovely gardens, but beyond that, is rather unremarkable. The hotel is in a convenient location to the train station though.

By on Jun 21, 2010

3

good hotel using morocco standards

Friends

Rooms were large with balconies Food needs improvement

By on Apr 9, 2010

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