Riad Karmela Princesse

4.5 star property
Luxury riad with a full-service spa and free breakfast
VIP Access

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Photo gallery for Riad Karmela Princesse

Relax in a serene outdoor setting with a patio featuring a seating area, table, and potted plants.
Relax in the tranquil rooftop garden, surrounded by lush plants and a soothing water feature.
Relax by the serene indoor pool surrounded by a unique tree branch mural and ornate lantern-style lights.
Stylish room with a central bed, spiral staircase, and patterned tiles.
Staircase leads to a beautifully designed hallway with decorative moldings and a unique tree-like design.

Popular amenities

  • Bar
  • Pool
  • Spa
  • Laundry
  • Room service

Explore the area

Map
4 Derb El Ferrane, Rue Azbezt, Ben Salah, Medina, Marrakech, 40000
  • Jemaa el-Fnaa
    ‪10 min walk‬
  • Bahia Palace
    ‪12 min walk‬
  • Majorelle Garden
    ‪5 min drive‬
  • Marrakech (RAK-Menara)
    ‪10 min drive‬
VIP Access
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Room options

Family Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 485 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Suite

  • 325 sq ft
  • Sleeps 2
  • 1 Double Bed

Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, Terrace

  • 595 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Marrakech

Located in Medina, Riad Karmela Princesse is adjacent to Boucharouite Museum and within a 10-minute stroll of Shrob ou Shouf Fountain. This 10-room, 4.5-star riad has free breakfast along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Jemaa el-Fnaa - 10 min walk - 0.6 miles
  • Bahia Palace - 12 min walk - 0.7 miles
  • Koutoubia Mosque - 16 min walk - 0.9 miles
  • Le Grand Casino de La Mamounia - 4 min drive - 1.2 miles
  • Majorelle Garden - 5 min drive - 1.8 miles

Getting around

  • Marrakech Central Station - 17 min drive
  • Menara Airport (RAK) - 21 min drive

Restaurants

  • ‪Zeitoun Café - ‬8 min walk
  • ‪Café de France - ‬8 min walk
  • ‪Chez Lamine Hadj Mustapha - ‬8 min walk
  • ‪Nomad - ‬7 min walk
  • ‪Café Chez Chegrouni - ‬8 min walk

About this property

Riad Karmela Princesse

Luxury riad with a full-service spa and free breakfast
Guests staying at Riad Karmela Princesse enjoy access to a full-service spa, an indoor pool, and a steam room. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 15 per room one way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury riad include free WiFi in public areas, a business center, and a meeting room.
Flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Sitting areas, minibars, and free newspapers are also available.
Recreational amenities at the riad include an indoor pool and a steam room.
Guests can indulge in a pampering treatment at the riad's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

Languages

Arabic, English, French, German, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Library
  • Steam room

Family friendly

  • DVD player
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: EUR 50
  • New Year's Eve (December 31) Gala Dinner per adult: EUR 80
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 15 per room (one way)
  • Rollaway bed fee: EUR 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Reservations need to be made in advance for massage services. Contact the riad at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Riad Karmela Princesse Marrakech
Karmela Princesse Marrakech
Karmela Princesse
Riad Karmela Princesse Riad
Riad Karmela Princesse Marrakech
Riad Karmela Princesse Riad Marrakech

Frequently asked questions

Is a free cancellation option available at Riad Karmela Princesse?

Riad Karmela Princesse provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see around Riad Karmela Princesse?

This riad is situated in Medina, just steps from Boucharouite Museum and The Orientalist Museum of Marrakech, and within a short walk of Marrakech Museum. You'll also find Jemaa el-Fnaa and Marrakech Plaza within a short drive.

Is parking available on site at Riad Karmela Princesse?

No, there isn't parking at this riad.

Is a spa located at Riad Karmela Princesse?

There is a full-service spa available for guests to enjoy and services include massages.

Does Riad Karmela Princesse feature a casino at the property?

No, Riad Karmela Princesse doesn't have a casino.

Is there an indoor pool at Riad Karmela Princesse?

Yes, this riad has an indoor pool.

What amenities will couples enjoy at Riad Karmela Princesse?

There are plenty of amenities for couples at this riad, including an indoor pool, a bar, and a restaurant.

Does Riad Karmela Princesse have a hot tub?

No, but this riad does have a steam room.

Does Riad Karmela Princesse have a restaurant with a breakfast menu?

Yes, Riad Karmela Princesse serves free continental breakfast from its restaurant.

Does Riad Karmela Princesse allow pets to stay free of charge?

No, pets and service animals aren't allowed at Riad Karmela Princesse.

Are there connecting rooms at Riad Karmela Princesse?

No, this riad doesn't feature connecting guestrooms.

How close is the airport from Riad Karmela Princesse?

The closest major airport to Riad Karmela Princesse is Menara Airport (RAK), which is 5.4 mi away (21 minutes by car).

Are there rooms with balconies at Riad Karmela Princesse?

Yes, some accommodations at this riad offer either a furnished patio or a terrace where guests can enjoy garden or courtyard views.

Riad Karmela Princesse Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 59 out of 81 reviews
Rating 8 - Good. 16 out of 81 reviews
Rating 6 - Okay. 5 out of 81 reviews
Rating 4 - Poor. 1 out of 81 reviews
Rating 2 - Terrible. 0 out of 81 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give 6 stars I would. Mohamed, Amine, Aziz, and Fatima were excellent and saw to our every need. The Riad is beautiful and comfortable. I cannot recommend Riad Karmela Princesses enough.
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

MARTIN, Mont-Tremblant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incroyable, hospitalité et situé en plein coeur de la vieille ville, très spectaculaire.
Stayed 1 night in Jan 2025

10/10 Excellent

Will

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad was amazing beautiful décor felt like a true palace and the staff was beyond amazing friendly respectful and extremely attentive and professional. We loved everything and every second there. Will & Daisy.
Stayed 7 nights in Oct 2024

6/10 Okay

Charles

Traveled with group
Liked: Cleanliness, property conditions & facilities
Property was beautiful although check out was a bit chaotic and wasn’t explained clearly.
Stayed 3 nights in May 2024

6/10 Okay

John

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Justin Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look no further. Central to everything you want to see and do. The staff is amazing and super friendly. Also safe and enjoyable for LGBTQ .
Stayed 5 nights in Nov 2023

10/10 Excellent

KD

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised to be at the property, the pictures are a true experience, the staff was amazing the location was central to everything. This is a must stay property!!!
Stayed 6 nights in Nov 2023

10/10 Excellent

Joanne

Traveled with partner
Stayed for 4 nights and had a wonderful stay. The place is an oasis of tranquility in the busy medina. The room was beautiful and the bed was super comfy. Breakfast was lovely. We had a massage there and that was better than the massage we had at another place where we went for a hamman. But on top of that it’s the staff that get this place 5 stars. Welcoming, attentive, friendly and extremely helpful. They gave us recommendations, made phone calls for trips, organised taxis and tuktuks and changed money. Without them we’d have spent a lot more time searching the medina - which is also part of the point of going to Marrakech -but not if you want to be somewhere at a set time!
Stayed 3 nights in Oct 2023

10/10 Excellent

jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

DANIEL

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Bed was rock hard and very uncomfortable. Otherwise the place was satisfactory.
Stayed 2 nights in Oct 2023

4/10 Poor

Flordeliza

Traveled with group
Liked: Staff & service
The front desk was very helpful, Mohamed was very patient with us. He took the time explaining the maps going to Jemma el Fnna, but we still got lost twice. He also checked on us when we were walking to the square. At 1am we were going back to the Riad, we couldn’t find our place, I used goggle maps, there was no connection. It was very dark and scary, we called the hotel but could not connect. I would not want to stay there next time because of the difficulties finding the Riad. There’s should be more lights and signs visible for the location.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jean, Philadelphia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Title: Enchanting Stay at Riad Karmela Princesse, Morocco Review: My stay at Riad Karmela Princesse in Morocco was an unforgettable experience that genuinely encapsulated the essence of Moroccan hospitality and charm. From the moment I set foot inside the Riad, I was enveloped by an atmosphere of tranquility and elegance. The traditional Moroccan architecture and design resonated with an authentic and luxurious touch that was both captivating and comforting. The Riad Karmela Princesse team went above and beyond to ensure my comfort and satisfaction. The staff were exceptionally courteous, attentive and displayed a genuine passion for service that was truly heartwarming. Their dedication to guest satisfaction was evident in every interaction. The rooms were beautifully appointed, combining traditional Moroccan aesthetics with modern amenities for an optimal blend of comfort and style. The enchanting rooftop terrace was a delightful retreat, offering stunning views of the bustling Medina. The culinary offerings were another highlight of my stay. The breakfast was a feast of local delicacies, freshly prepared and served with a personal touch. I would highly recommend Riad Karmela Princesse to anyone visiting Morocco for an authentic, luxurious, and memorable stay. The charm of the Riad and the warmth of its team have left an indelible impression, making it my go-to choice for future visits. Rating: 4.5/5 stars

6/10 Okay

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

Sachin

Stayed 2 nights in Jun 2023

10/10 Excellent

Karen, Delano

Stayed 2 nights in Jun 2023

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
We enjoyed this property as the location was pretty central to everything and the breakfast options were great!
Stayed 5 nights in May 2023

10/10 Excellent

Jacinta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 4 nights at Riad Karmela Princesse in early April. The staff at both Karmela Princesse and Riad Karmela opposite could not have been more helpful, friendly or kind. The Riad was an oasis of calm in the middle of the Medina. We had booked a suite for us and our two teenage children and had great rooms next to each other. The kids had a wonderful time with a great mix of activities as well as time on the terrace in the sun and in the pool. The Riad also had wifi everywhere which was super useful. Everyone was keen to ensure we had a wonderful trip and offered many suggestions for day trips and outings. We booked a day trip Ourika Valley, an evening trip with camel rides in the Desert D'Agafay as well as Jardin Majorelle during the day and the trips and transport were ideal. All of the drivers were friendly and informative and the map that the Riad provided on day one was brilliant and easy to follow through the Medina. As it was Ramadan while we were there we ate most of our evening meals in the Riad (due to timings) where they offered a choice of two set menus that changed each day. Every meal was fantastic and there was plenty of it. The breakfasts were also delicious and offered plenty of variety. Would highly recommend Riad Karmela Princesse
Stayed 4 nights in Apr 2023

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil, restful and restorative. Wonderful staff who can’t do enough to give you the best experience whilst leaving you to it. This was our seventh visit to Marrakech, and by far the best Riad. Thanks Guys.
Stayed 7 nights in Mar 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive and helpful staff. Great location in old city.
Stayed 7 nights in Mar 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice Riad

Lovely staff at this comfortable Riad . Good service , clean accommodation.
Stayed 4 nights in Mar 2023

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous stay! Incredible location (yes, like every Riad, hard to find, so use their air transport). So accommodating and helpful. Steps from the souk and all your dinner options, yet quiet and delightful.
Stayed 6 nights in Feb 2023

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Quiet refuge in the chaos

The room was not in great condition. Curtains didn't close properly. Room fridge didn't cool. The bathroom tiles cracked and tired looking. The general lobby is nice and comfortable. Breakfast is good and the staff are friendly and helpful. One day there was no hot water and that was annoying but eventually fixed. Airport pick up and other transport arrangements were good. The Agafay desert outing we booked thru the hotel was horrible and wouldn't recommend.
Stayed 7 nights in Feb 2023

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Riad Karmela Princesse. It is a stunning property, beautifully designed in true Moroccan style. We stayed there with our 2 kids (11 and 8) and had a family room which were 2 rooms next to each other. The rooms were spacious, both with lovely bathrooms. The staff were so warm and welcoming and nothing was too much trouble. It is located in the heart of Marrakech and close to cafes, souks, restaurants etc - all a short walk away. We'd highly recommend it.
Stayed 5 nights in Feb 2023