Sirayane Boutique Hotel and Spa5.0 out of 5.0
Recent guest reviews
My new other half and I decided to go away for the first time together for a quick getaway in Marrakech. The Sirayane Boutique was in a quiet area but a good location not too far from attractions (water park, souk). We were given a room upgrade on arrival, and it was only up from there. Our room had a private garden that backed on to the beautiful hotel grounds and pool. There was a games room which had TVs to watch football, a bar and pool table. We had hammam baths at the spa which were absolutely amazing and incredibly refreshing. The breakfast was first class, as were the hotel menus for lunch and dinner. Would definitely return.
Hi potential traveller. So you want to know what Sirayne is like? I’ll be honest and frank in this review. My experience was a special one as it was my babymoon and all we wanted was a short weekend break without much activity but good facilities where we could relax in peace without much disturbance from other guests. This resort is very personal and you get to know everyone (as you can see from my pictures). It only has around 30 odd rooms making this resort very secluded and tranquil and not your party hotel in town. The clientele when we went was couples of all ages, one or two families with kids around 7-10 as well as a few younger guests who mainly spent time out in town. The nationalities that were there were usually French, German, English and a couple from other parts of Europe. The hotel is around 15 minutes from town and there are shuttle buses that operate directly from the hotel, otherwise you can take a taxi for 100 dirhams. Being a bit further out, it had the luxury of space. The hotel bar had a lot of seating areas as well as more private areas if you like to sit and read a book. There was plenty of room within their dining area and you could get a great view of the pool and resort from their outside terrace. The food in the restaurant is good which gives you peace of mind as it was not the cheapest (although I believe this would be the case in any hotel). I would highly recommend the cous cous! There were plenty of wines and other spirits available making enabling them to make any alcoholic beverage I asked for. One of the key draws of this resort is the pool. The main pool has a spectacular setting from the main hotel which is well kept throughout the day. We upgraded our room which came with a swimming within our apartment which great if you didn’t want to move far from the bed! Inside the rooms the bathroom was very modern and clean and the bed was comfortable. The other critical factor at this resort is the staff. I believe everyone I met was genuinely friendly and kind and wanted to help where possible. All in all a fantastic resort to really relax and chill. We went in May and so it really was hot (around 40 degrees) so having a relaxed atmosphere with a great pool, perfect weather and accommodating staff really made this a special trip! Thank you Sirayne! I would recommend the horse and carriage ride in town!
Traveled with a friend and on arrival, we were greeted with Moroccan mint tea and luxury biscuits as the front of house staff, Aimad, checked us in. He escorted us to our room and showed us the hotel grounds too, etc which gave our stay that personal touch from the start. Throughout our stay, the staff were friendly and very professional and once again provided that personal touch given that it is a boutique hotel - fewer guests and thus gives that feel of home away from home. Also, the hotel manager comes up to say hello to each new guest on their first night to ensure that they are happy and comfortable with their stay so far, etc, which shows great concern and respect for guests. Nothing was ever too much for the staff - always willing to help and they went that extra mile to do so! The breakfast selection was fantastic and always plentiful regardless of whether you came down 10mins to end of service or 7.30am. Great choice of foods, both Moroccan and international cuisine for lunch and dinner and thus, one always had a choice of foods. Also, the hotel offers a free return shuttle bus in to the city centre which one has to reserve at reception. It is about 15mins drive in to the centre which makes the hotel location ideal away from the hassle and buzzle of the city centre, which I greatly value. I will most definitely come back to Morocco and will most likely stay at the hotel once again if the time comes!
We chose this hotel because it had so many good reviews and trip advisor awards but we did not find it to be perfect for us. many reviewers raved about their rooms and the view from the balcony, we were unlucky to be allocated a room with a view of barren desert land, disappointing. The staff proudly showed us how many television programmes we could get and that WiFi was available in the rooms but not our room. When we asked about why we could not get any programmes through their sky connection we were told that it was down to Morocco internet service. Don't offer what you can't deliver. We tried the hot breakfast an on the first morning, however it was too cold to enjoy so went for the cold offerings. There are no side plates for bread/croissants you can only have a large plate laid out for hot food. I enjoyed the fruit salad but when I asked for a spoon to eat the chopped fruit salad I was told they did not have spoons! so had to eat with the fork provided on the table. This a 5 star hotel. Have stayed in many 5 star hotels and the benefit is usually the niceties and thoughtfulness of these small things that make a hotel great. Sorry Sirayane not 5 star in my book! On the positive side the pool was lovely and very attentive pool staff and the hotel staff were very polite even when they did not address my complaints about the TV and WiFi service.
Our second visit to this hotel and chosen because we had a long weekend after school exams for everyone to decompress. The hotel was as charming as we remembered and many of the same staff as 2 years before. If you want to stay somewhere peaceful, green and airy but only 10 mins outside Marrakesh itself, I would highly recommend this hotel. It is luxurious without being ostentatious, friendly and attentive without ever being intrusive. Staying with older teenagers and we all found what we wanted. Food and drink is fun and varied enough to find different things to eat and drink at dinner every night.
On business from America. Very nice facility and staff was courteous and professional. Would highly recommend. Service went above and beyond the food and amenities are spectacular. It truly is a piece of paradise tucked away from the stress of the center city.
I can not rate this hotel enough! All of the staff are incredible and make your stay truely wonderful. the omlette and fruit cups at breakfast really set you up for the day and the lime juice and beers around the pool are perfect! The free shuttle to the town is amazing and i would highly recomment the airport shuttle. The beers are a similar price to home as you would expect in a muslim country, but the wine is delicious and reasonable. The bed was the biggest i have ever seen and we were lucky to have a free upgrade. Overall, I would stay here again in a second and think that not only is it wonderful value for money but an amazing place to visit.
Fabulous chilled out hotel ,the staff are very friendly and accommodating (5* guys) the spa massage treatments are as good as it gets (5* girls) and very well priced (Roughly £65 for nearly 2 hours ) !!we stayed in one of the pool side bungalows (good choice) great well appointed rooms ,the owner is on site most days and is very approachable as are the managers ,super in bedroom birthday breakfast with champagne!!and complimentary !! If you want peace and quite in Marrakech with all the trimmings this is hard to beat, we will defo be back
This hotel has been superb! the perfect place to celebrate my birthday. The room, pool,breakfast, food (lunch and diner), spa have been first class. The staff have been very helpful and friendly, always there to help. I will definatly recommend your lovely hotel. I can't wait to come back. Many thanks, Mark
We spent three nights in a riad in the city then spent the final night here at Sirayane. There is a beautiful pool to relax by and our room was a good size with a comfy bed. So the perfect place to relax, right? Well not quite. The service is just not 5 star. In fact it's barely 3 star. We had a nice welcome with mint tea but were then left in reception for a long time with no idea what was going on. To be fair, they were trying to find if our room was ready for early check in, which it eventually was - but I think we would have preferred to be by the pool waiting and had this communicated to us. The hotel needs somewhere to keep towels so guests can grab one - this doesn't take away from good service it is just more convenient. I did a few laps of the pool and sat on the boiling hot bed before I was offered a towel. The same was true in the evening when I had a dip - I wandered around, and couldn't find anyone. Eventually I got in the pool for a while but still no towel. Eventually I went inside the hotel to ask and found the staff hanging around staring at their phones. We decided to have dinner in the hotel and it wasn't up to the standard of the best restaurants in the city (and certainly nowhere near as good as Riad Houdou where we stayed for the previous few nights). We were rudely instructed that dinner must be booked. That's fine but maybe we should have been told that? And why there was so much attitude here I don't know, there were only a few people eating and plenty of space for more people. The food was OK but left us feeling very unwell during the night and for the following few days. We ate so well over our four days to be made ill by Sirayane's food was such a bad end to a lovely trip. Breakfast starts at 7:30am and we had to leave early so they told us while hot food wouldn't be ready there would be fruits and cold food from 7:15am. Another moody welcome and no cutlery at breakfast. Our taxi arrived at 7:45am and there was still no sign of breakfast. The room was nice but well past it's best - strange stains in the carpets. We only stayed for 24hours and yet have a long list of bad service. Shame as the hotel and grounds are very nice. The catering/ hospitality manager introduced himself and was lovely - shame he is being let down by his staff. This is a 5 star hotel being ran into the ground. Stay in a riad for the authentic Moroccan experience/ service.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Sirayane Boutique Hotel and Spa is located within a 15-minute drive of Oasiria Water Park and Royal Club Equestrian Center. This 28-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, ski-in/ski-out access, and a full-service spa. Adjacent to the airport, the hotel is also close to M'hamid Qdim Hospital and Maatallah Mosque.
Start your day off right with a free buffet breakfast. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free manager's reception.
All 28 individually decorated rooms feature balconies or patios, sofa beds, and private yards. 42-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and free bottled water are also standard.
Sirayane Boutique Hotel and Spa features ski-in/ski-out access, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available on request) for MAD 220 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a fitness center, and a steam room.
Reviews from Trip Advisor
96% of guests recommend this hotelTotal of 1597 reviews