Sirayane Boutique Hotel and Spa5.0 out of 5.0
Recent guest reviews
Wow... if you’re looking for amazing customer service, relaxation and attention to detail this hotel is for you. The staff really cannot do enough for you. From the bar and restaurant to the pool, they really are all amazing. Special thanks to Zidane in the bar who made us feel so special. The service is second to none and is what makes the Sirayane a hotel that you can’t wait to return too. We will definitely be returning.
In short, a visit to Marrakech can be frenetic, noisy and intruding on your personal space. It was a pleasure to have the release valve of an Oasis like the Siryane. You must also visit into the Atlas mountains. My wife and I really enjoyed our stay, with a perfectly sized and immaculately clean room, stunning pool and amenities. The restaurant was fine but lacked atmosphere. This is not a budget stay but a treat, and well worth saving up for.
After a busy 10 day trip, we chose this hotel to relax in, and it was perfect. Very modern in design, with distinctively local touches. A warm welcome from Youssef and other staff, including a visit from the owner who was keen to know how everyone was. We were upgraded to a superior room with a private garden, which was very nice, although still handy for the heated pool. A very varied menu, even for the half board option, which was excellent value, so we could mix Moroccan and International cooking. Good breakfast buffet, with self service. And I enjoyed my deluxe Hamman experience, after chickening out of the rural version in the mountains. The regular shuttle into town apparently takes 15 minutes, and it's no further than that to the airport, so convenient when you find it, although our non-local taxi driver needed my phone GPS to get there, as it's in an area south of the city which has been earmarked for hotel and upmarket residential development, and still has lots of empty space. Might be worth checking for nearby building works when you book, if you're fussy. Otherwise, beautifully peaceful.
We took the team from all over the world to Sirayan for a team building event . We were 22 people and the experience was really great . First , the rooms/villas /Suites are really good , clean with all what you need .(even heated swimming pool) Second , as it was a management meeting and team building event , we had the chance to have the fully equiped meeting room with all the facilities . I have to say that the team dedication and service was beyond expectations , the surrounding (quiet , peacefull ..) was the right place for such meetings . The Hotel owner always around making sure that we felt at home and actually we felft better than home with the service quality . Some of us also had the chance to use the fanstastic spa ... Thank you Sirayan for this great moment ... Probably the best management and team building we have had ! SO FAR!
Having stayed here twice before I was really nervous about coming back again. There's always a worry that you won't have the same experience as the last time or things will have changed for the worse when you visit the same hotel. I was so glad to see things at the Sirayane are still excellent. The hotel has spent some money doing some upgrades to the rooms such as new TV systems which are really good, even if they are a little temperamental. You can still borrow DVDs from reception if you have issues with the TV. I think this is because the hotel is still struggling a little with broadband speeds/WiFi systems although this has definitely improved from my first visit. The rooms are kept very clean although they need to keep the wooden furniture well cared for to make sure the look of the room doesn't fade. The gardens remain immaculate, the sports bar pool table is now free (which was a pleasant surprise), the pool is as delightful as always as is the spa and gym, but they still haven't managed to invest in some better tennis rackets and they really need to. The staff once again make your stay spectacular. They are so attentive, kind and passionate about making sure you are enjoying your stay. I'm glad to say that this doesn't appear to be just because I've been a returning guest as other people staying at the hotel for the first time felt the same. The breakfast is still an OK standard, offering a really good range of foods but don't expect a western hot breakfast as you know it. Hot food is on offer, but it has a North African twist. Lunch and room service offerings were still good but I'm sad to see they haven't added ice cream or ice lollies to their menu which would be amazing when it's hitting 40 degrees. I'll definitely be going back again. It's comfortable, well maintained, pretty and has excellent service, a true oasis from the nearby manic medina.
I spent a wonderfully relaxing week at the hotels. I loved the architectural look and feel of the hotel. The impressively high ceilings that greeted one when one arrives at the hotel invokes an atmosphere of luxury and mystic. This was accompanied by a warm and heartfelt welcome by the evening reception staff. This efficient and yet endearing service continued in all departments and during my whole stay. The rooms were beautifully comfortable with great cable TV choice. The Breakfast on the lovely terrace offered everything one needed to start a day. My only reservations concerned the restaurant. The dining room itself seemed a bit improvised - as if it should have been a lounge and someone had placed 4 tables in it. Not very cosy - on some nights it was even very cold. The food is in my opinion over priced and not particularly good. The accompaniment for the tajine never arrived, the chicken medallion was awfully dry, the Large Caesar Salad (that was definitely not large) lacked the iconic ingredients that define a Caesar and finally the spaghetti was so over-cooked that it was on the verge of falling apart. The shuttle service into town was dependent and very welcome. For those who get peckish afternoons or late nights there is unfortunately no kiosk or patisserie to buy a either bag of crisps, some fruit or just to sit and enjoy a sandwich or Moroccan pastries for miles.
Excellent hotel - great service, food and facilities. Everyone very friendly. Good value. Pool is good size and good trips offered to Atlas Mountains if you want a day out. They picked up medicine for us when we needed it for a small fee, was very impressed.
Wow! This hotel was just everything I had hoped it would be having read the reviews. We arrived late in the evening and the check in staff offered us some beautiful tea and refreshments whilst they checked us in which was very much welcomed after a long journey. Everything in the hotel has a stylish and luxury feel about it and nothing was too much trouble for the staff during our stay. Whilst dining in the restaurant the manager came and spoke to us, offered his recommendations and tips for an enjoyable trip to Marrakech. It was a really personal service. The rooms were incredibly comfortable, with fantastic showers and facilities. We were after a relaxing holiday, away from the hussle and bustle and this was exactly what we wanted. The hotel offered a free return shuttle into the centre of Marrakech and the staff were helpful when it came to helping us book other excursions. The pool was great and the loungers were incredibly comfortable. My only regret was not booking a room with a private pool! This hotel is really in the middle of nowhere and not much in the local area so if you’re looking for shops and restaurants nearby then this won’t be the place for you. Can’t wait to return.
I stayed with my mum at the Sirayane Boutique. Just a little treat for us to spend some quality time together. The hotel is a 15 minute drive from the airport which is great! We arrived at the Hotel and were greeted by a charming man Yousef, who made us feel welcome. We were given mint tea and biscuits which was a very nice gesture after our journey. Yousef showed us around the hotel but didn't spend too long showing us around just the right amount of time. Mum wanted the prayer times for Marrakesh, Yousef kindly printed out the timetable. We were given an upgrade to the mini suite with garden. It was a lovely size room with comfortable beds and 2 sofas. It gave the feel of a small apartment because it was a very good size. The owner of the hotel came to introduce himself and welcome us to his hotel which is was very nice. The only thing I didn't like was that the shower had no door, its a walk in shower which does look nice but would like a bit of privacy. And the shower area does not have a hook to hang your towel etc there are hooks on the wall opposite the shower; could possibly be on the same side as the shower. The rooms were regularly cleaned, and topped up with water bottles, biscuits and toiletries. There was some work going on outside the hotel but we were not disturbed by it. The pool area is so nice, and the pool boy was so attentive and so helpful. We enjoyed the subtle music being played outside it was bliss. We spent 2 days of going to the Atlas Mountains so it was so nice to come back to the hotel each evening to our beautiful room and have a good night sleep. The beds are so comfortable! Breakfast is amazing we were spoilt for choice! And the staff were so helpful and professional. The lunch and dinner menu was a good choice of options. We had dinner there 2 evenings and thoroughly enjoyed, it is slightly more on the pricey side to what you would pay in the Square . The hotel is a 20 to 25 minute drive from the busy Square, and their is a shuttle service which is one of the reasons why I booked this hotel. The drop off and pick up is very easy in terms of location and time. However it would be good if the shuttle was a little more regular. We had facial treatments done at the hotel they were lovely and a beautiful setting. Overall we thoroughly enjoyed our stay! We left feeing happy and I am so glad I booked the Sirayane. I would definitely come back with my husband and children!
We have expected so much more based on the great previous reviews available on the TripAdvisor, however the reality we faced was rather different. Our experience was light years away from 5* service we got familiar with while staying in different hotels throughout our travels in Asia, Europe and Americas. Yes it’s clean and freshly remodeled. But that is there the advantages end. The actual location is different from the coordinates they put on Google. It is not 3kilometers from Marrakech but more like 8kilometers away. While the service personnel is well trained and pleasant and I can give only positive feedback, there are a few things to point out. For example, we had to wait for the hot water in a shower for at least 10 minutes (I wish I was exaggerating), our room was located on the second floor, maybe that is what influenced it. I tried to point it out to the general manager when we approached us during breakfast, but he cut me off mid-sentence and said “we will take care of this” without hearing out the complete problem. The restaurant food was simply abysmal. It’s not like we expected Michelin star restaurants on grounds, but what we have been served was ridiculous. The menu is eclectic – supposed to be Asian and French, Italian and Marrocan meals – a total mash up. We had a full dinner there + room service and tried multiple meals. Only the chocolate fondant was ok. How can you ruin a Caprese salad? Well simply serve it with spoiled and rock hard Mozzarella. The chef should be replaced asap. The owner of this place keeps attacking guest on site fishing for compliments and insults everyone here in Tripadvisor who have the courage not to be polite and describe everything as it is. Would not recommend this place to an enemy.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Sirayane Boutique Hotel and Spa is located within a 15-minute drive of Oasiria Water Park and Royal Club Equestrian Center. This 28-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, ski-in/ski-out access, and a full-service spa. Near the airport, the hotel is also close to Noria Golf Club and M'hamid Qdim Hospital.
Start your day off right with a free buffet breakfast. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free manager's reception.
All 28 individually decorated rooms feature balconies or patios, private yards, and minibars. Guests can enjoy free WiFi and satellite TV. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Free bottled water, laptop-compatible safes, and phones are also standard.
Sirayane Boutique Hotel and Spa features ski-in/ski-out access, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available on request) for MAD 220 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a fitness center, and a steam room.
Reviews from Trip Advisor
96% of guests recommend this hotelTotal of 1707 reviews