Sirayane Boutique Hotel and Spa5.0 out of 5.0
Recent guest reviews
We arrived at the Sirayane Hotel and was greeted by what can only be describes as the gates of Troy. Two Enormous wooden doors standing high as the mountains leading into a contemporary reception area, great first impression. The hotel lived up to its title of being a boutique as it was scarcely populated with help always at hand. The rooms were a generous size with good outdoor space, and cleaned more than once a day. We ate lunch at the hotel everyday and the food was of good quality and bar staff were extremely helpful. I would recommend this hotel to couples, friends and young families looking for tranquility. I'd recommend getting your local currency before you get to the hotel and be prepared to use the hotels private taxi which doesn't come cheap, and is the only transport you'll be allowed. but at least offers security.
Only stayed for 4 nights with my wife and son, had a deluxe room with private pool which was fabulous. Staff know who you are within hours of arrival and the service throughout is great. Didn't use the spa but we left totally relaxed.
A very pleasant oaisis away from the hustle and bustle of the city. Beautiful gardens and pool which are well looked after. Wonderful apartments, fantastic courteous staff who were very generous. In particular Rashid at reception and Sufiyan and muhammad in the restaurant who were extremely helpful and always eager to please. Muhammad the driver who picked us up from the Airport and rashid the shuttle bus driver were also very helpful. The room was cleaned every day and plenty of towels and toiletries provided, including delicious traditional biscuits. Definitely use the Hamam at the hotel - the girls were wonderful and massage was delightful and relaxing. Perfect way to wind down at the end of your holiday. would happily come back to the Sirayane again and would highly recommend it.
Great place . Out of the hussle and bussle of the city , but very easy to get into via complementary shuttle bus . Staff were amazing and nothing was too much trouble. We paid for an upgrade room , with its own pool , for our last 3 days and it was so worth it . We ended up eating in the hotel every night and the menu so first class . . We will definitely be back again
My wife and I were looking for a relaxing week, enjoying sunshine and quality time away from the crowds. We were not disappointed. From the moment we arrived we were made to feel welcome by the very friendly staff who always greeted us with smiles. Our room was gorgeous, spacious and with great air conditioning, which was a must with the 40C temperature outside. The pool was just what we had hoped for, not too big but big enough for us to swim some lengths without having to manoeuvre around others. The Pool Boy was attentive and made sure that customers were not disturbed too much by others. Breakfast was a highlight and set us up for the day. We ate dinner on most evenings and enjoyed the Moroccan cuisine although other options were available. Drinks could be ordered from the pool side. We enjoyed a relaxing massage. Outstanding! The free shuttle was excellent, and Rashid was great company driving us to the city and back. We never stayed there for long; t is a hectic place and we preferred to travel in for one particular visit and then to get back to the haven of Sirayane. Overall, this is a superb, friendly hotel with great staff and facilities. We will be back!
It was by pure chance that we stumbled across this hotel. It stood out and had everything we were looking for. Before even getting to Marakkech we made contact with the hotel and they were quick to reply. They booked excursions for us, arranged the spa and our private transfer from the airport. Already a plus point with quick communication. When we arrived at the airport Hicham our driver had been patiently waiting for us. The journey to the hotel was around 10minutes and was very pleasant. When we arrived at Sirayane there is a quick security check of the vehicle before entering. First impressions are the last and wow were we amazed. The door itself was huge. We were greeted by Rachid and instantly made to feel welcome. We sat in the reception area and were served Moroccan tea & biscuits. We then had a quick tour and was shown our room as it was ready. The room was WOW. It was the junior suite with private garden & pool. They had put rose petals over the bathroom & bed and there was complimentary water, fruit & biscuits. We had a spa session booked in at 11-1pm but due to security at the airport as there were long queues we arrived just before 12. The ladies in the spa were very accommodating and we had chosen to still have our traditional hamam. It was an amazing experience. Very professional and very relaxing. Glad we had our skin exfoliated at the beginning of our holiday. The hotel runs a free shuttle service to the town square so we opted to take the 5pm one. We relaxed in our pool and ordered lunch from the restaurant to our room (extra charge) but it was all about having a different experience on holiday. The food cane quick and was very nice. We jumped on the shuttle (same driver) over the the 3 nights - very professional & courteous and informative. Our first evening we had shesha delivered to our room also. Breakfast was served from 7:30am always fresh and lots of choice. Our driver for the excursion arrived at 9am (none of the drivers were ever late). The hotel is pure bliss, it's quiet and amazing to escape the hustle & bustle of the city. Anything we needed was dealt with quickly & professionally and reservations were made at restaurants in the city when we need them to be. I would highly recommend this hotel to anyone. It's worth the upgrade to a suite with a pool (although I've never seen the main pool full). Rachid from reception is a pure asset to this hotel. We would definitely book here again if we returned to Marakkech. Thank you for making our weekend special with an excellent hotel & facilities.
If I could give this hotel a 100 stars I would but I can only give 5 . From the time I entered into this hotel I was impressed with the decor . The staff , the food was everything I hoped for and more . I saw in a previous comment about the music around the pool that did not even last 5 minutes and I am sure the guest did not read the signs around the pool so I really hope you readers disregard that comment . The breakfast had everything and If you requested something different they would of gladly made it for you . I am a vegetarian and I was surprised with vegetarian pizza which was delicious . Thanks to the Head Waiter Zidane . Mohammed , Tanan , Abdul and Soufiane thank you guys . Professional at all times and catered for our every needs at the bar and restaurant . Ahmid who kept the pool and poolside clean and always was around to answer and questions and also provided you with drinks if requested . The staff in the spa were amazing . My room was cleaned every day and fresh towels always to hand . Thank you . To Enes the front reception staff thank you for your warm, pleasant hosting . Rashid I hope you got the book I left you because I was unable to say good bye . Forget the other hotels this is the place to be . If you want peace and tranquility and the only sound you hear are the birds come to this place The Atlas Mountains are also in full view . What more could you ask for x My husband and I loved it and we will definitely return again .
We stayed at Sirayane for a week. The hotel is close to the airport but away from the Medina. The reception area is amazing. We were welcomed with refreshing mint tea and given information about the hotel facilities etc. Then advised to wait until 2PM to get our room which was okay as we just relaxed in the pool and bar area Our room was superb; we had a garden suite with access to the pool. The room was always kept very clean. Room service (at a charge!) was good. They even charge for a Moroccan Mint Tea (which is given free at most hotels!) Food: Breakfast was good but no Moroccan breakfast, just the usual cereals, bread, cheese, pancakes and you can ask for fresh omelettes. Lunch and dinner is expensive and not much choice but then there are no restaurants around the hotel and if you are not going to the Medina, you have to eat at the hotel. Best to take the shuttle and eat at some restaurant in the Medina. Swimming pool is nice and clean with views of the Atlas Mountains Location: The hotel provides free shuttle to medina (about 20 mins each way) and few times per day. It always felt so peaceful to return to the hotel after a visit to the bustling Medina! The tours and excursions organised by the hotel are super expensive The hammam and massage in the hotel was simply great and the staff there was very friendly. Some hotel staff members are really helpful like Rachid at the main reception and our shuttle driver Raashid but apart from that can't say much about the others!
Too much noise around the pool, its like a rappers disco. People playing loud music and not a word being said to them. The boutique hotel was meant to be a relaxing place, can't see how ! Very disappointing
Having visited Morocco many times this long weekend away solely to recharge the batteries, staff extremely attentive, we ate every night at Sirayane with no complaints. Spa treatments first class as was our entire stay.
Reviews from Trip Advisor
96% of guests recommend this hotelTotal of 1628 reviews