Sirayane Boutique Hotel and Spa5.0 out of 5.0
Recent guest reviews
Excellent hotel - great service, food and facilities. Everyone very friendly. Good value. Pool is good size and good trips offered to Atlas Mountains if you want a day out. They picked up medicine for us when we needed it for a small fee, was very impressed.
Wow! This hotel was just everything I had hoped it would be having read the reviews. We arrived late in the evening and the check in staff offered us some beautiful tea and refreshments whilst they checked us in which was very much welcomed after a long journey. Everything in the hotel has a stylish and luxury feel about it and nothing was too much trouble for the staff during our stay. Whilst dining in the restaurant the manager came and spoke to us, offered his recommendations and tips for an enjoyable trip to Marrakech. It was a really personal service. The rooms were incredibly comfortable, with fantastic showers and facilities. We were after a relaxing holiday, away from the hussle and bustle and this was exactly what we wanted. The hotel offered a free return shuttle into the centre of Marrakech and the staff were helpful when it came to helping us book other excursions. The pool was great and the loungers were incredibly comfortable. My only regret was not booking a room with a private pool! This hotel is really in the middle of nowhere and not much in the local area so if you’re looking for shops and restaurants nearby then this won’t be the place for you. Can’t wait to return.
I stayed with my mum at the Sirayane Boutique. Just a little treat for us to spend some quality time together. The hotel is a 15 minute drive from the airport which is great! We arrived at the Hotel and were greeted by a charming man Yousef, who made us feel welcome. We were given mint tea and biscuits which was a very nice gesture after our journey. Yousef showed us around the hotel but didn't spend too long showing us around just the right amount of time. Mum wanted the prayer times for Marrakesh, Yousef kindly printed out the timetable. We were given an upgrade to the mini suite with garden. It was a lovely size room with comfortable beds and 2 sofas. It gave the feel of a small apartment because it was a very good size. The owner of the hotel came to introduce himself and welcome us to his hotel which is was very nice. The only thing I didn't like was that the shower had no door, its a walk in shower which does look nice but would like a bit of privacy. And the shower area does not have a hook to hang your towel etc there are hooks on the wall opposite the shower; could possibly be on the same side as the shower. The rooms were regularly cleaned, and topped up with water bottles, biscuits and toiletries. There was some work going on outside the hotel but we were not disturbed by it. The pool area is so nice, and the pool boy was so attentive and so helpful. We enjoyed the subtle music being played outside it was bliss. We spent 2 days of going to the Atlas Mountains so it was so nice to come back to the hotel each evening to our beautiful room and have a good night sleep. The beds are so comfortable! Breakfast is amazing we were spoilt for choice! And the staff were so helpful and professional. The lunch and dinner menu was a good choice of options. We had dinner there 2 evenings and thoroughly enjoyed, it is slightly more on the pricey side to what you would pay in the Square . The hotel is a 20 to 25 minute drive from the busy Square, and their is a shuttle service which is one of the reasons why I booked this hotel. The drop off and pick up is very easy in terms of location and time. However it would be good if the shuttle was a little more regular. We had facial treatments done at the hotel they were lovely and a beautiful setting. Overall we thoroughly enjoyed our stay! We left feeing happy and I am so glad I booked the Sirayane. I would definitely come back with my husband and children!
We have expected so much more based on the great previous reviews available on the TripAdvisor, however the reality we faced was rather different. Our experience was light years away from 5* service we got familiar with while staying in different hotels throughout our travels in Asia, Europe and Americas. Yes it’s clean and freshly remodeled. But that is there the advantages end. The actual location is different from the coordinates they put on Google. It is not 3kilometers from Marrakech but more like 8kilometers away. While the service personnel is well trained and pleasant and I can give only positive feedback, there are a few things to point out. For example, we had to wait for the hot water in a shower for at least 10 minutes (I wish I was exaggerating), our room was located on the second floor, maybe that is what influenced it. I tried to point it out to the general manager when we approached us during breakfast, but he cut me off mid-sentence and said “we will take care of this” without hearing out the complete problem. The restaurant food was simply abysmal. It’s not like we expected Michelin star restaurants on grounds, but what we have been served was ridiculous. The menu is eclectic – supposed to be Asian and French, Italian and Marrocan meals – a total mash up. We had a full dinner there + room service and tried multiple meals. Only the chocolate fondant was ok. How can you ruin a Caprese salad? Well simply serve it with spoiled and rock hard Mozzarella. The chef should be replaced asap. The owner of this place keeps attacking guest on site fishing for compliments and insults everyone here in Tripadvisor who have the courage not to be polite and describe everything as it is. Would not recommend this place to an enemy.
The staff were the highlight of the hotel experience. The rooms were very clean and large. The hotel facilities were always kept to a lovely standard. I would defiantly recommend the hotel for families and couples ! I am already planning my trip back !
So first the pros ... - The staff are absolutely amazing. Very welcoming, friendly, willing to help with any query. I even had one member of staff make me a special tea as I wasn't feeling well. - This hotel is a good location if you want to be out of the hustle and bustle of Marrakesh, but close enough to go in for a meal or to visit some of the attractions. - The food was excellent. Every meal I had was delicious and well prepared. The ok bits: - The spa was ... interesting! I had an Indian head massage, which was the strangest massage that I've ever had. I don't think she knew what she was doing! I would have rather them say that they couldn't cater for it. But the facial was excellent and my skin really felt rejuvenated afterwards. - The main pool area was lovely, apart from the main pool being unheated and the incessant music that played all day. I understand that Marrakesh is hot in the summer so an unheated pool is probably very welcome. But it seems crazy not to heat the pool in the winter so that guests can enjoy it. And there is no need to play music all day. It just adds to the general noise and it's much nicer to hear the birds singing (when you can hear them over the construction work - see below). The cons: - It is not a quiet hotel. There was a fairly constant construction noise during the day. This was really disappointing for me as I had come here to relax, and, at one point, I had to put earplugs in just to drown out some of the noise. This was in the middle of the day. - The room size ... I stayed in a junior suite, and I was disappointed at the lack of seating area inside. I know that, in a nice place like Marrakesh, most people will want to sit outside, but it is also nice to have somewhere other than the bed to relax. Having had a look at the bigger suites, which had quite a good sized seating area, I certainly wouldn't pay to have a junior suite again. - The pool / garden area of the suite was also disappointing. The pool itself was lovely and so nice to have some private space to yourself. However, the pool only got partial sun til about 2pm and then was in shade the rest of the day - as was the rest of the garden area. And I use the word 'garden' loosely. While there were plants, most of the ground was dirt, with a little grass. Overall, I have marked this hotel as 'very good'. I think the pros do outweigh the cons because the staff and food are so wonderful. But I'm not sure that I would stay here again, in the same suite. And I would double-check when the construction work is over.
Took my missus to this hotel for her 30th Birthday and we had such a GREAT & PLEASANT stay. From the time we arrived to the time we left all the staff & workers there were very welcoming and incredibly friendly. I would like to name a few of these staff members, Zidane, Soufiane, Youssef & Rachid along with all the other staff members, these guys helped and made our stay at this beautiful hotel such a great time. I 110% recommend staying here. And massive two thumbs up.
An absolutely amazing holiday at a lovely hotel. We were greeted at the airport by a friendly driver who took us to the hotel. The staff were welcoming and showed us to our room after a mint tea in reception. The best checkin I've ever had. We took an excursion to the Atlas Mountains which was worth doing - getting to see a different environment. The hotel is a little out of town which is fine as there's a shuttle into the centre. If you want a relaxing getaway in a beautiful location, with amazing staff, this is the holiday for you. We were a pair of friends but it was mostly couples and one family - would definitely recommend for a couples break even more.
We visited with 2 small children and whilst we were made to feel very welcome by the fantastic staff, it is clearly a child 'tolerant' rather than a child 'friendly' hotel. Very relaxing and thoughtfully laid out hotel. Brilliant staff and great quality food. Our only critics was that there is nothing around to go to for lunch or dinner (unless you get the shuttle to Marrakesh medina which is 25 mins away) and the lunch menu in particular is limited and repetitive after a few days. Ideal for a short break to relax and enjoy some sun.
A wonderful welcome by the reception team with a cup of mint tea. Our room was lovely and quiet. The whole atmosphere of the hotel is one of serenity yet operated with excellent professionalism. The breakfast had a wonderful selection of foods to suit all tastes and the breakfast team were superb. We felt so relaxed after out stay and felt after our stay that we left as friends as well as customers.every thing was clean and in good working condition. They also provide a free shuttle bus to and from the centre of marrakesh
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located 2.9 mi (4.7 km) from Noria Golf Club, Sirayane Boutique Hotel and Spa is within a 15-minute drive of Oasiria Water Park. This 28-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, ski-in/ski-out access, and a full-service spa. Near the airport, the hotel is also close to M'hamid Qdim Hospital and Royal Club Equestrian Center.
Start your day off right with a free buffet breakfast. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room, get a quick pick-me-up at the coffee shop/café, and mingle with other guests at the free manager's reception.
All 28 individually decorated rooms feature balconies or patios, sofa beds, and private yards. 42-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and free bottled water are also standard.
Sirayane Boutique Hotel and Spa features ski-in/ski-out access, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available on request) for MAD 220 per person roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a fitness center, and a steam room.
Reviews from Trip Advisor
96% of guests recommend this hotelTotal of 1689 reviews