Kenzi Club Agdal Medina All Inclusive5.0 out of 5.0
Recent guest reviews
My wife and I went away for a couple of days escape. We didn't plan on taking our two children with us so we looked for something cheaper. Shuttle from the airport was awful, waited around for 45 minutes with the driver(?) Very friendly staff upon arrival and although our room wasn't quite ready, we were pointed in the direction of a poolside late breakfast bar. Swimming pools are fantastic, clean and we never struggled to get a sun bed. Poolside bar staff very friendly and waited no more than a minute to be served, if at all. Food - what a choice. I could have stayed there a week and tried something different every night. Great food and good choice of drinks. No issues with service or product quality. Overall we had a great time and would definitely return. We both said afterwards that though the hotel felt very safe, we wouldn't take our children. From the moment we landed at Marrakesh, we didn't feel comfortable, unsafe somehow.
We had an amazing stay at the hotel. The reception staff are extremely friendly. We arrived a few hours before our check-in and even though had to wait a little bit for the room to be ready, they provided us with our all inclusive wristbands and showed us to the area where the breakfast was being served. Great place for families or someone looking for a relaxing vacation. Not the youngest crowd, but it did not change our experience, as the staff were able to advise us on the selection of bars and restaurants in the area. Extremely safe environment. About 10 minutes away from the airport and not far from the City Centre either. The free shuttle bus is very useful. There is a wide selection of tours available to book from the front desk. The all inclusive food is nice and there is always a good selection, however, if you are staying longer than a week it may get a little repetitive. Loads of activities to get involved with during the day and in the evening and entertainment staff are a pleasure! Yes, it is mostly catered to the French audience, however, everyone communicated in English well, including the tour guides! Also, I have seen a few complaints in regards to the bugs in the rooms - that only happens if you leave your balcony door open, which is not much of a surprise, considering that you are surrounded by vast gardens.
This was mine and my families second visit to Morocco and this trip has set us planning for our third! I could not fault Kenzi Club in any way! The facilities are excellent, enough room around the pools and restaurant even during busier times. Also a really clean, spacious complex with plenty to do! The waiting staff were amazing, in particular Hassan and Monceif. They would set us our favourite table with our favourite drinks before we'd even arrived! They made our stay really special, all of the staff at the hotel simply couldn't do enough to please ud! Also the animation team really made our stay special and enjoyable. Hassan, machine and Siham always encouraged us to get involved and would even sit and talk to us when they had chance! Having a team that is so focused on making sure the guests have a good time really does make a difference. The evening entertainment was also very good! Never a dull moment. Our stay was really fun and we definitely want to visit again! Thank you for the best two weeks x
The food is outstanding, the entertainment is great , swimming pools are out of this world, The only reservations I have !!Is THE PRIVATE PARTIES it really sucks I was expecting the evening entertainment to be for everyone, but 3 night out of the 5 night I was there they hold special events for special groups only. I will definitely go back. And big thanks to Fiasal and Siham from the entertainment stuff for paying close attention to my kids.
Amazing long weekend at this all-inclusive. 15 minutes from the airport. We had such a good time. We stayed for 3 nights and couldn't have had a better time. The food had a great choice - different themes on different nights as well as regular options. First night was French night with some French dishes and delicious French cheeses. Next night was Moroccan night - giving us different tagging selections. Breakfast and lunches were plentiful too. Third night we booked into the Moroccan restaurant where you pay the supplement - that turned into a bit of a disaster because they couldn't cater for the vegetarian and the gluten free in our group - even though we made it clear when we booked. So whilst it was lovely atmosphere please note - don't go if you can't eat the set meal. Also we all chose menu 2 - menu 1 on the other table looked delicious. Our main course was a lump of meat on the bone in a watery gravy. The couscous royale on the neighbours table looked so much nicer. Our waiters in the main restaurant were fantastic - Moncef and Tariq. They looked after us so well- morning, noon and night! Pools were great. Drinks flowed. We had a water bottle in our room on arrival so we were never short of water. It was mid to late 30s temp but the dry desert heat is not too oppressive. We found the nightclub on the last night but you have to buy drinks there but we had a great laugh. Good shuttle service into town. Need to book this at reception. We spoke some French and that may have helped but we felt very welcome and safe in Marrakech and in Kenzi Club. Would we go back again? Definitely!
This was our second visit to morocco and it did not disappoint. The hotel was clean with well kept grounds and the rooms were immaculate with daily cleaning and fresh towels provided. The all inclusive menu offered a great variety of food with something for everyone and had themed nights which offered something different, the waiters were fantastic in particular monceif and Hassan who were always on hand to make sure we had everything we required. The animation team were amazing, especially Siham, Hassan and Machine they would always be around either for a chat or to get you involved,there was something for everyone they worked tirelessly throughout the day always with a smile on their face encouraging people to participate in all activities. The evening entertainment was very varied again the animation on team were around encouraging you to get involved fantastic job guys. We will definitely be going again the future had a fabulous time thank you x
I particularly liked the warm hospitality of all the staff. You feel that people would get out of their way to help you or assist you in any way you need. For the rest, everything is there. Great food, great service, great rooms! They even take care of your kids in a nursery all day if you have the need for time alone. The nursery doesn't mean being cooped up somewhere. They do all sorts of activities outside including the pool of course and their meals!
First of all, lots of harp on here from people saying "not 5*, don't be fooled" etc.. no it's not 5*, but neither is the price paid for this hotel so let's be realistic. Lovely hotel and most definitely 5* in comparison to what is expected at a local standard. Pros and cons: + check in nice and efficient with very welcoming staff at the desk + easy to change money at the reception so no need to worry about exchange at airport (which appears to be closed between 5pm-9am anyway) + great choices with food. You get your standard sections e.g. Salads, pastas, tagines etc but these vary each night and there is a different theme 7 nights a week .. restaurant staff were excellent + plenty to do as animation team are awesome and have lots of activities if you wanna do that sort of thing. Shout out to Siham who was awesome and welcomed us from day 1! + a large kiddy pool with slides and a quieter deeper pool gives best of both worlds .. pool always clean too! Lifeguards always nearby + wifi good in most areas + housekeeping visited every day + despite being busy, always sun beds available + golf buggy at hand when you arrive to help you with bags to your room, also when checking out too + comfy beds and nice decor throughout + tourism desk for excursions as well as a free shuttle bus to the town - lots of wasps at bar, often had them following me when taking drinks to poolside but expected in the hot heat with sticky sugary drinks so not sure what they could do about this anyway - bring your own suncream!! So expensive at the shop..300ml equates to nearly 20£ in Stirling.. - hard to taste alcohol in the cocktails when made by certain members of staff. Samir was great with looking after us and putting alcohol into an alcoholic beverage .. stayed off the cocktails and ended up drinking vodka lemonade in the end My tips: Stock up on bottled water at breakfast and dinner to keep yourselves going throughout the day Bring your own beach towel unless you're ok with exchanging money to leave a deposit If booking transfers separate, look up marrakech taxis and drop them an email - €25 round trip and great staff Bring your own essentials rather than relying on the shop .. suncream and shampoos etc were around the 250 dirham mark, same with Lilos which were popular with the kids In restaurant, don't sit towards the far left upper corner - the birds love that area Get to dinner and lunch early as the rooms fill up very quickly! Try and leave belongings on your seat as people sat on our table by the time we came back from the buffet (even though we had drinks out and already poured etc)
First visit to Marrakech, Morocco and very impressed. Brilliant city and the Kenzi Club Agdal Medina was exactly what we expected. Super service, brilliant pool facilities and great food choice. You need to remember you are in North Africa and not Europe, if you have this mindset you won't be disappointed. Our room was extremely clean and the daily maid service was very good.( No need to take anything for your room, all toiletries are provided.) The Pool has a Snack Bar that is open for most of the day where you can get drinks all day and food in the afternoon. As described by other visitors there is a lot of bee's around the sugary drinks, but the staff do their best to keep them away. Good cocktail selection and all soft drinks are named - Coke, Fanta etc. 2 Pools - one family with slides and the other more Adult friendly. Both are really clean and the sun beds are really comfortable (especially the double beds) Atlas Buffet Resturant is were we ate every night, however their is a Moroccan Restuarant that you can book (we just never got round to it due to the good choice in the Atlas restaurant) The choice in food was very varied on every sitting. Mohamed (waiter) made it personal and looked after us every evening, thank you. Also the Chef on the pasta was a superb, His food was amazing in flavour and presentation. Both of them took real pride in their work. The animation team work endlessly throughout the day / evening to keep all residents happy, varied shows but the fire show (wednesday) is very impressive. Very good Daily free shuttle service (10mins) in and out of the city - every 30 mins Overall it's a very good hotel with staff that want to help. Yes the first language is French, but as soon as the staff know you are English they change to suit. Marrakech city is fun, confidence is the key I would say. Yes you get pestered as you would expect in a country like this, but if you are polite and firm then you will have no problem. The market and Souk at night is definitely a must do, along with the Palaces and YSL gardens in the day. Ensure you haggle, I would say they are usually looking for 40-50% of their original starting price (also its good fun and can't wait to do it in Tesco's) Overall an excellent 10 days in Marrakech and a brilliant hotel.
Absolutely everything about this hotel is fantastic. The staff went above and beyond for us throughout the trip from the room cleaners to the maintence people when we had a problem with the light to the security guard helping me with the parasol. I would recommend this place to families and couples and anyone in between. And wifi in the rooms!
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Located in Agdal, Kenzi Club Agdal Medina All Inclusive is within a few miles (5 km) of popular sights such as Agdal Gardens and Saadian Tombs. This 314-room, 5-star resort has 2 restaurants, a full-service spa, and an indoor pool. Near the airport, it's also near El Badi Palace and Bahia Palace.
Enjoy dining at one of 2 onsite restaurants including Atlas, which specializes in international cuisine. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/café, and mingle with other guests at the free manager's reception.
Kenzi Club Agdal Medina All Inclusive's 314 rooms are air-conditioned and provide patios, minibars, and free bottled water. Guests can expect free WiFi and satellite TV. Bathrooms have hair dryers, free toiletries, and bidets. Other amenities include safes, phones, and desks.
Kenzi Club Agdal Medina All Inclusive features a full-service spa, a nightclub, and an indoor pool. Free valet and self parking are available, and there's also a free shopping center shuttle. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this all-inclusive resort include a children's pool, a health club, and a sauna.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 4900 reviews