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Riad Hafssa

Property class: 3

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Photo gallery for Riad Hafssa

A spacious living area with a tiled floor, a pool, and a sofa.
A room with a pool, a staircase, and a seating area with chairs and a table.
A traditional Moroccan interior with a decorative balcony, ornate metal railings, and a view of the interior space.
A well-appointed hotel room with a large bed, decorative wall art, and a view of the courtyard.
A room with a tiled floor, a small pool, a staircase, and a chair.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
8 Derb Lamdami Elmoukef, Médina, Marrakech, Marrakech, 40000
  • Place, Marrakech Museum
    ‪8 min walk‬
  • Place, Le Jardin Secret
    ‪12 min walk‬
  • Place, Jemaa el-Fnaa
    ‪13 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪15 min drive‬

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About the neighborhood

Marrakech

Riad Hafssa places you in Medina, within a leisurely stroll of popular sights such as Jemaa el-Fnaa and Le Jardin Secret. This 12-room, 3-star riad has free breakfast, an outdoor pool, and free in-room WiFi.
View more Riads in MarrakechOpens in a new window

What's nearby

  • Ben Youssef Madrasa - 7 min walk - 0.4 miles
  • Marrakech Museum - 8 min walk - 0.5 miles
  • Le Jardin Secret - 12 min walk - 0.6 miles
  • Souk Semmarine - 12 min walk - 0.7 miles
  • Jemaa el-Fnaa - 13 min walk - 0.7 miles

Getting around

  • Marrakech Central Station - 15 min drive
  • Menara Airport (RAK) - 21 min drive

Restaurants

  • ‪Iraki Shawarma - ‬13 min walk
  • ‪Nomad - ‬11 min walk
  • ‪Café des Épices - ‬11 min walk
  • ‪Terrasse De La Fontaine - ‬12 min walk
  • ‪Ristorante I Limoni - ‬12 min walk

About this property

Riad Hafssa

Riad Hafssa features an outdoor pool, free WiFi in public areas, and spa treatment rooms. If you drive, self parking is EUR 7 per day, or you can take advantage of the shuttle from the airport to the hotel (available 24 hours) for EUR 20 per vehicle. Front-desk staff are standing by 24/7 to assist with any requests. This riad also has coffee/tea in a common area.
Guests can stay connected with free WiFi. Hair dryers are also available.
Recreational amenities at the riad include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 7 per day)

Food and drink

  • Free full breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Spa

  • Massage
  • Treatment room

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.80 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 20 per vehicle (maximum occupancy 4)
  • Covered self parking fee: EUR 7 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include outdoor lighting
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers parking (fees apply).
Property Registration Number 1231321

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include outdoor lighting.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the riad at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Riad HAFSSA Spa
Riad Lalla Zineb & SPA Riad
Riad Lalla Zineb & SPA Marrakech
Riad Lalla Zineb & SPA Riad Marrakech

Frequently asked questions

Are free cancellation options available at Riad Hafssa?

Riad Hafssa provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What can I see close to Riad Hafssa?

This riad is situated in Medina within a short 15-minute walk of Jemaa el-Fnaa and also 12 minutes on foot from Le Jardin Secret. You'll also find Marrakech Plaza and Majorelle Garden within a short drive.

Will I be able to park at Riad Hafssa?

Yes, covered parking is offered for EUR 7 per day.

Is there a spa at Riad Hafssa?

Spa services at the riad include massages.

Does Riad Hafssa feature a casino on the premises?

No, Riad Hafssa doesn't have a casino.

Is there an indoor pool at Riad Hafssa?

No, this riad doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Riad Hafssa?

There are plenty of amenities for couples at this riad, including a restaurant, an outdoor pool, and a bar/lounge.

Does Riad Hafssa have a hot tub?

No, this riad doesn't have a spa tub.

Does Riad Hafssa feature a restaurant that includes a breakfast menu?

Yes, Riad Hafssa serves free full breakfasts each morning from its restaurant.

Does Riad Hafssa allow pets to stay for free?

No, pets and service animals aren't allowed at Riad Hafssa.

Does Riad Hafssa have connecting rooms available?

No, there aren't connecting guestrooms at this riad.

How far is the airport from Riad Hafssa?

The closest major airport to Riad Hafssa is Menara Airport (RAK), which is 5.5 mi away (21 minutes by car).

Can I book a room with a balcony at Riad Hafssa?

No, there aren't any guestrooms at Riad Hafssa that offer a balcony.

Riad Hafssa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 40 reviews
Rating 8 - Good. 7 out of 40 reviews
Rating 6 - Okay. 11 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 4 out of 40 reviews

7.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
The staff were polite and helpful. The bathroom needed some work as the drain kept blocking. There were not enough hangers to use and the storage space was inappropriate. Overall the hotel was pleasant and comfortable.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness
Staff are kind & nice, place is walkable to Jmaa El-Fnaa. Only issue is in the dining area, a bit slow in serving the food.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
staff was amazing!
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was clean. Heather/air conditioner in every room. Staff was very, very welcoming and helpful. I felt very welcome here.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The room is small. The personell is friendly and supportive
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The area around the hotel is really unique and fun to explore. The only downside is that you have to walk everywhere since other transportation options are limited. The rooms are clean but very small, and there aren’t many dining options nearby. It’s a nice place overall if you don’t mind a bit of walking and smaller rooms.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Decent hotel in good location but there is no swimming pool or bar as advertised
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and the staff was friendly and helpful. The location is close to the local area and you walk to all the places really easily. If you really want an authentic experience you should definitely check it out
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The most like about property is near by of some attraction and staff is very nice each individual. But not like about property is very noisy and small market out side where vendors selling fruit & veg. Otherwise staff is good with traditional breakfast include.
Stayed 5 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place but smell bad in the washrooms and outside
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
This area of the Medina was much more authentic than we anticipated. Lots of smells, animals, traffic etc.
Stayed 4 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Staying at Riad Hafssa offered an authentic glimpse into life within the Old City, with the property’s location serving as a great base for exploring local markets and fresh produce stalls. While the staff was approachable and helpful—eventually rectifying our room allocation so we could stay on the same floor—there were several aspects that fell short of expectations. The "pool" is remarkably small, roughly the size of a two cot beds, and the breakfast was a disappointment; despite the listing showing eggs and croissants, the actual spread was a "hit or miss" selection of local items, and it took three days of persistent requesting before eggs were provided. Prospective guests should also note that parking is located at an external lot a few minutes away for 70 MAD per day, and navigating the area via Google Maps is notoriously difficult without local knowledge. Our biggest frustration, however, occurred at checkout when we were charged 30 MAD for a bottle of water without prior notice — a significant markup considering a six-pack of bottles costs less than 10 MAD at a nearby shop.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
I stayed here for 4 nights. I had had an upset stomach in the Sahara Desert and had to cancel the tour transfer for the next morning. Then, a staff member came to my room, took me to the pharmacy, and helped me buy medicine. Idriss and all the staff took care of my health and were very kind. Also, even after I recovered, l could reserve new tour here, and after returning from the tour, he picked me up , as it was located in a complicated area of ​​the medina, so I got lost. Even when there was no hot water for the shower, they responded immediately. Although it was far from the center of Medina, it was a very friendly and comfortable accommodation. It was great to be able to experience the good hammam and massage at the Riad.
Stayed 4 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Staff & service
The property was fine - medium grades. The problem was staff - we did not feel safe. We arrived late at night subject to a shakedown from young men who had guided us a max of 30 yards around corner to hotel entrance snd then demanded vast money sum. We offered a tip and they refused - and threatened to harm our car of we did not pay what they wanted. Hotel staff person at chech not only did not help - he got in on it. He became a negotiator asking us to up the price we were willing to oay for someone guiding us around the corner. That scared us deeply as any sense of being protected by the hotel disappeared. We cut out visit short by one day and did not trust or accept any offerings from the hotel during our stay. I dont think Wxoedia should do business with a hotel that is willing to compromise the safety of guests or at minimum is employing staff that are willing to do so. That said - this was an outlier bad experience. Most people in Marocco and at hotels were extremely fruendly snd kind. After our shocking check in experience at this hotel we went into the Medina where most places were closing. We found a street vendor who was still open. He was extremely excited to see us, had the hugest smile and best food. Out of nowhere a table and chairs materialized, and we were treated like royalty to a simple and really delicious meal with mint tea. It healed my soul much more than my stomach and restored my faith in Morocco snd its people. We choose to remember this part.
Stayed 3 nights in Oct 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were lovely but felt extremely unsafe as a group of young girls just due to area. Riad wasn’t very clean. Again the staff were amazing walked us to our transfers and packed us up breakfast for early excursion but I wouldn’t recommend for young girls
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon séjour. Personnel présent et à l écoute. Restauration à revoir.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ingen frukost, litet kök som lagade mat på beställning. Äckligt i badrummet. Hotellet ligger på ett väldigt gammalt område, vi kunde inte ta oss dit med bil. Smutsigt och ofräsch område.
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, room comfort
Chambre correcte sans plus dans un riad correct sans plus. Service minimal. Propreté très en dessous de ce que l'on peut attendre.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hors mis le personnel du petit déjeuner très sympa le reste nul . Pas très propre dans un quartier puant malsain ( mais c’est pareil’partout dans la médina de Marrakech. Ont manque d’être accroché toutes les 10 secondes par des motos ,des vélos,des voitures camions….tellement ils n’en ont rien à faire des gens) une chambre sans fenêtres une salle de bain de 1,5 mètre carré .le petit déjeuner ont le prend dehors à cette époque a 9 h du matin fait pas très chaud . Bref plus jamais ( Marrakech en général)
Stayed 6 nights in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Personalen var mycket vänliga och serviceinriktad rummet vitet och trångt.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles ziemlich gut, die Unterkunft in einer kleinen Nebengasse ließ sich allerdings schwierig finden.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Un séjour formidable , une équipe serviable et aux petits soins pour ses clients. De bons repas partagés grâce au cuisinier Hanas , qui nous faisait découvrir les spécialités culinaires locales . La propreté est au rendez vous . Merci à toute l équipe pour cet agréable séjour
Vue de la terrasse
Stayed 7 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fujam dessa acomodação. Não é segura!

Péssima estadia. Inicialmente parecia correr tudo bem para minha estadia de 5 noites, até perceber a cilada. Os atendentes (falsamente cordiais) são os proprietários do hotel e fazem de tudo para que você compre passeios com agentes parceiros. Informei que já havia marcado todos os meus passeios com antecedência, mesmo assim só liberaram o quarto após explicações desnecessárias do agente. Me colocaram em um quarto onde não dava para abrir a porta ou sequer a mala com facilidade, além do péssimo cheiro de mofo. Não condizia com as fotos do anúncio. Pedi para mudar de quarto e informaram que estavam cheios (não era verdade). Informei na recepção que o que estava acontecendo não era correto e que iria reportar a propriedade ao Hotéis.com pela falsa propaganda. Ofereceram um drink no dia seguinte como “pedido de desculpas” e acabei pedindo apenas um suco de laranja. Depois de tomar quase metade, comecei a ficar um pouco sonolento. Sim, colocaram algo ilícito no suco. Por sorte consegui reverter a situação me hidratando. Após a terceira noite fui embora da hospedagem por não me sentir mais seguro no local! Simplesmente inaceitável
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Un endroit magnifique et un personnel plus qu’attentionné.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le Riad est magnifique, calme et très bien tenu. Le personnel est accueillant, serviable et dédié. Le quartier est authentique avec ce que ça implique de choc culturel pour le voyageur occidental qui débarque dans un pays comme le Maroc. Nous n’avons jamais senti d’hostilité ou éprouve de sentiments d’insécurité. Nous nous sentions chez nous à ce Riad. Tout a été mis en œuvre pour nous satisfaire et rendre notre séjour plaisant. Nous y retournerons avec joie à notre prochaine visite au Maroc.
Stayed 4 nights in Jun 2025