Novotel Marrakech Hivernage

Property class: 4

Choose dates to view prices

Photo gallery for Novotel Marrakech Hivernage

A person sitting by a pool with a drink, surrounded by lounge chairs and greenery.
A table with a glass of white wine, a napkin, and three appetizers.
A Novotel hotel with a fountain and palm trees.
A bar area with a cactus plant, two drinks on a tray, and a bartender in the background.
A breakfast buffet with various food items and beverages.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Rue Haroun Errachid, Quartier De L Hivernage, Marrakech, 40000
  • Place, Casino de Marrakech
    ‪5 min walk‬
  • Place, Le Grand Casino de La Mamounia
    ‪8 min walk‬
  • Place, Koutoubia Mosque
    ‪12 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪9 min drive‬

Room options

Superior Double Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(8 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Superior Double Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(18 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Superior Twin Room, Multiple Beds

7.6 out of 10
Good
(18 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Marrakech

Located in Gueliz within a short walk of Koutoubia Mosque, Novotel Marrakech Hivernage is within a mile (2 km) of other popular sights such as Jemaa el-Fnaa. This 112-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Casino de Marrakech - 5 min walk - 0.3 miles
  • Le Grand Casino de La Mamounia - 8 min walk - 0.5 miles
  • Avenue Mohamed VI - 11 min walk - 0.6 miles
  • Koutoubia Mosque - 12 min walk - 0.6 miles
  • Jemaa el-Fnaa - 18 min walk - 1.0 mile

Getting around

  • Marrakech Central Station - 7 min drive
  • Menara Airport (RAK) - 9 min drive

Restaurants

  • ‪Casino de Marrakech - ‬5 min walk
  • ‪Nobu Marrakesh - ‬1 min walk
  • ‪Cafe Koutoubia - ‬13 min walk
  • ‪Koya - ‬4 min walk
  • ‪Cappuccino - Morocco - ‬8 min walk

About this property

Novotel Marrakech Hivernage

Novotel Marrakech Hivernage features an outdoor pool, a children's pool, and a gym. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, a business center, and an arcade/game room.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other amenities include coffee makers, free local calls, and safes. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: MAD 120 for adults and MAD 60 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bazz'art
  • Comptoir Nomade

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MAD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 15 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MAD 150.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MAD 16.50 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MAD 120 for adults and MAD 60 for children
  • Late check-out fee: MAD 500 (subject to availability)
  • Rollaway bed fee: MAD 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Suite Novotel Hotel Marrakech
Suite Novotel Marrakech
Suite Novotel Marrakech Hotel Marrakech
Novotel Suites Marrakech Hotel
Novotel Suites Marrakech
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage
Novotel Marrakech Hivernage Hotel
Novotel Marrakech Hivernage Marrakech
Novotel Marrakech Hivernage Hotel Marrakech

Frequently asked questions

Are free cancellation options available at Novotel Marrakech Hivernage?

Novotel Marrakech Hivernage offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Marrakech Hivernage?

As of Sep 29, 2026, prices found for a 1-night stay for 2 adults at Novotel Marrakech Hivernage on Oct 5, 2026 start from $153, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Novotel Marrakech Hivernage?

This hotel is situated in Gueliz, just steps from Bab El Djedid, and within a 10-minute walk of Le Grand Casino de La Mamounia and Casino de Marrakech. You'll also find Jemaa el-Fnaa and Majorelle Garden within a short drive.

Is there a spa available at Novotel Marrakech Hivernage?

Spa services at the hotel include mani/pedis.

Does Novotel Marrakech Hivernage feature a casino on the premises?

No, Novotel Marrakech Hivernage doesn't have a casino.

Will I find an indoor pool at Novotel Marrakech Hivernage?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Novotel Marrakech Hivernage have a restaurant with a breakfast menu?

Yes, Novotel Marrakech Hivernage serves buffet breakfast for a surcharge each morning at Bazz'art.

Will Novotel Marrakech Hivernage allow pets to stay free of charge?

No, pets aren't allowed at Novotel Marrakech Hivernage.

Where is the closest airport to Novotel Marrakech Hivernage?

The closest major airport to Novotel Marrakech Hivernage is Menara Airport (RAK), which is 3 mi away (9 minutes by car).

Novotel Marrakech Hivernage Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 250 out of 1003 reviews
Rating 8 - Good. 344 out of 1003 reviews
Rating 6 - Okay. 238 out of 1003 reviews
Rating 4 - Poor. 101 out of 1003 reviews
Rating 2 - Terrible. 70 out of 1003 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely and helpful staff…would highly recommend.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I HAD A VEY GOOD STAY AND GOOD TIME, THE STAFF WERE GREAT.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, plaisant staff.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Excellent breakfast choice, service staff was amazing, quick and efficient.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Disliked: Staff & service
Basic. No frills, needs an upgrade.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect place to stay while visiting Marrakech.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Our stay was perfect. The staff were so helpful in assisting us with anything. The breakfast was worth it - they offered a lot of common breakfast items and Moroccan breakfast items and tea.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service, friendly atmosphere. I would recommend.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great staff
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gym facilities are limited a shame considering of the prime location in hivernage
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It’s was sufficient for an overnight to wait for a delayed flight but not for days on end unless you are on a tight budget of $100 a night.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place at the right price

Great location Great hotel
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Staff were great and really helpful.
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Location was the ok, but the rooms were very dated and not well maintained. No TV apps, so not good for visitors who don’t speak the local language
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the restaurant were outstanding!
Stayed 14 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was really clean, nice people, near by everything and we really liked the room
Stayed 11 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was in good working order, in what I think was the best area to stay in Marrakech. We were able to easily walk everywhere from this central location, and felt very safe near high end hotels. Lovely part of town. The room has a small fridge and microwave, so we made our breakfast. Very comfortable room and quiet. .microwave,
Stayed 5 nights in Feb 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
not brilliant, but okay
Stayed 12 nights in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, this is a very dated hotel which requires deep cleaning and major upgrade and overhaul in every aspect. I can’t understand how Novotel chain allows the hotel to carry its name.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great busy area
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Terrfic location, ambiance and amanities. Breakfast in the garden patio area is terrific and the spread is generation and varied. Overall, service is very good and the bed is comfy!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly i would like to thank a few staff member's for making me and my family feel welcomed and went beyond expectations to make sure we was happy and satisfied. I couldn't asked for a better place to stay. Mohammed Bqchir, IMAD, Aisha, Jaouad. Thanks once again. property is nice clean poolside was clean lots off seating. Common area was nice in cosy. Restaurant/Bar area was nice. Breakfast a bit for everyone. Room was nice spacious and clean we mini fridge and microwave and a balcony. Bathroom had bath and shower separate which was amazing. Toilet was also separated which was a bonus for families The hotel wasn't to far away from the big square walking was less than 10 minutes if you know where your going. Not to far from the menara mall.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, room comfort
Disliked: Staff & service
Was a good hotel. Breakfast was good and pool area nice. Staff were rude and uninterested.
Stayed 4 nights in Jun 2025