Vista Playa de Oro Manzanillo All Inclusive2.5 out of 5.0
Recent guest reviews
This place is awful!! The food was horrendous and barely edible. The only saving grace at buffet was there was usually some type of fresh fruit or veggie to eat, and some of the desserts were tasty. However Most of the "hot" food was usually lukewarm at best and cleanliness of buffet area was poor. The beds were little more than cot mattresses atop a concrete base. There was only a top sheet and no blanket - had to request from a maid who did not speak any English. Majority of staff did not speak English. There were many times we had to wait for a staff member who did speak English to translate - and then most times their English was broken and hard to understand. None of the menus nor signage was in English - so unless fluent in Spanish this is not a resort to stay in. The toilet leaked and the bathroom sink smelled of sewage. The main focus of entertainment is for the many local families with kids. The pool constantly played loud music and had staff members trying to get kids to play games - so no sitting by a quiet pool. Over weekends many local families swarm to this place as a cheap getaway so it was so busy and could barely get in the pool as it was so crowded. You have to cross a busy roadway to get to the beach. The beach was nice enough with lots of umbrellas and small lounge chairs to sit in.
It is a family destination,Great for kids and parents,was here 8 years ago and coming back was like coming home .Would recommend it for family getaway very affordable,clean friendly staff and respond to any requests speedily and always with a smile.Large property with lots of walking ,unfortunately not wheelchair friendly.3 restaurants ,with great food and more than you can eat.About 10 minutes by car to the cbd. Safe quiet and a steal at the price.Pirate theme for kids it is a paradise,longest zip line I have seen in any hotel.Verry popular with locals and great place to meet and connect with them,has not been discovered by tourists yeat,and to me that is a great plus because you pay local price for a upscale experience.
I will make this short and sweet! Made reservations through Expedia for three adults one child on a whim. When I got there I needed to add one more child since there was five of us not four traveling. Was charged about 90.00 dollars more to stay there for two nights March 13-15. I paid it, since hotel included, food and beverage and entertainment. Reasons why I did not have a wonderful stay: 1. Had to change my living quarters three (3) times. 1st room was on the 600 section in the back had a balcony, room was dark and dingy, and bathroom had no lighting. One of our beds were broken. 2nd room, was in the 300 section second floor closer to the pool, shower shot out a lot of water when you bathed and would splash all over the bathroom including toilet and towels and stuff, the bathroom was moldy. Called it in and had a maintenance man come in and adjust the shower head and said that all he could do for us, we asked him that the pipes were hissing and he said he couldn't do nothing about it. He also said he would send the cleaning lady to mop up the bathroom for us. As she came, my wife asked her for her mop and said we would mop it every time we took a bath ourselves, she left us a mop. I told my wife that this hissing sound would not work for me but my wife didn't want to move again. Well I suffered all night, the sound that came out of the bathroom was horrible all night, so the next morning we went to complain again and was taken around to see several rooms and we finally found one. Heck if I was going to be charged more for the extra person we brought I had no problem complaining especially if all I required was a nice rest. That's all I asked for... peace and quiet. We finally found a room that was okay. Three different moves in our 2 night stay. 2) The rooms are in great need of updating, most of these rooms should be updated and fixed, there is no reason to be renting out a room that has a horrible hissing sound coming out of the pipes, you would think that the cleaning ladies would report that, but no, they stuck us in there w/out no problem. 3) My eldest son while playing in the big pool stepped on broken tile and cut open his big toe while in the pool. This was our experience while staying at this pool. The photos on Expedia.com are very misleading. During our stay the tirolesa was closed due to replacing the wire. Also, when you look at the photos, don't believe it's on the beach, you have to actually walk to the beach and cross a street to get to the beach. The beach is just okay, not that clean. But if anything you get from this review, just remember, the rooms suck, and I can say this because we saw many rooms before we choose our last room. But I will say that the beds were comfortable, appears the mattresses are the only thing they have updated in those rooms, everything else, including bathrooms are pretty outdated and moldy. The positive, the food was very tasty and the pool is very big, good drinks, and the entertainment at night was interesting. That's why I stated that it has a good concept, but they have to totally update their rooms... major updates to those rooms. I would never come back again unless they fix these major problems.
We’ve stayed at Vista Playa de Oro many times and the always memorable experiences continue to draw us back, year after year. This is resort frequented by Mexican families wanting a great family getaway. We love this opportunity to meet and visit with folks and watch the kids delight in the many entertainments created especially for them. If you sign up expecting a quiet air-brushed adult retreat you may be disappointed. Given our exceedingly limited Spanish we were a little apprehensive the first year but Jorge said “this place is magic” just let it wash over you. And he was right! We immersed ourselves in the Play de Oro ecosystem and basked in the niceness of our fellow vacationers and the incomparable attentiveness of friendly staff seeing to our every need. Language was not a problem! The rooms are spacious, clean, and comfortable; internet connectivity was fast and reliable this year; the TVs are ancient but we rarely turn one on. I mean, we’re at Playa de Oro! I can watch TV and play on the internet at home! We’ve had some minor issues over the years but we talk to Jorge and they’re always resolved quickly and to our complete satisfaction. The food has always been good with many healthful and tasty choices but this year was exceptional with memorable dishes like a Mexican riff on Caprese salad; beef roasted with mango; meatballs a few different ways; fish delicately poached in lemon and butter; tasty soups like cream of elotes and clam chowder; a splendid array of pretty desserts; and Mexican coffee hot as hell, black as sin, and sweet as love. My favorite meal is always breakfast – first a small plate of fresh tropical fruits then a custom-made omelet with my choice of over a dozen fillings sided with frijoles or chilaquiles (or both!) and accompanied with many cups of excellent coffee. This year I missed the big raisins. Meals are a very friendly and social time with many smiles and greetings and pop up conversations! Throughout the day, the snack hut next to the pool churns out grilled to order burgers, hot dogs, and other fare. There’s plenty of condiments and accompaniments like chicken wings, tenders, beans (of course!), salads, ceviche, nachos, and tacos. Perfect and easy access for hungry swimmers! There’s an extensive list of tropical drinks for adults and a couple kinds of beer. Kids even have their own drink menu! I drink diet Pepsi, coffee, water, and the occasional gin and tonic. Laurie has fun experimenting with the many well-prepared frozen drinks available. There are many things to do! Aqua aerobics (my fave), dance lessons, volleyball, pool volleyball, water polo, zip-lining, tennis, mini golf, beach, horseback riding, city tours, boat rides, and on and on. The nightly after-dinner shows are what I look forward to the most! The animators are super friendly, exceptionally talented, and seemingly indefatigable as their day starts early and ends late. The shows are creatively choregraphed, entertaining, engaging, and very well-executed. Audience members, adults and kids, are frequently called upon to participate and with great effect. Most of the narrative is in Spanish but the themes are universal and easily understood even if you don’t speak it. Thank you, Alan, Jose, Carlos, Salvador (aka Chava!), Josua, Lulu, Michelle, Johanna, Julia, and Perla for sharing your many skills to dazzle and entertain us. They’re the best and we much enjoy following them throughout the year on the Playa de Oro Facebook page! We travel frequently and have been many places throughout the US, Mexico, and Canada. But this is the only place we continually return to. Mauricio and Jorge and Marisol welcome us each year as being part of the Vista Playa de Oro family and we genuinely feel at home here as we catch up with familiar staff members that we’ve come to know and love and make new friends with our fellow travelers. Thank you all for the many fun and indelibly fond memories you have created for us. Playa de Oro IS magic! Until next March! Amor y paz...
Nice Hotel with Nice People and good food and drinks with a lot of fun ............... i Did the travel with a couple friends and we was having fun with a lot of activities there From the Manager to the service room always with a smile
Typical standard for 3 stars ask at the reception for upgrade,I asked and I got big room with balcony,nice bar up the hill at the pirat ship and veeery goood bartender VICTOR an his spiking English very well also senior Jorge - security chef.Food typical mexican that's it if u want sth extra espceially drinks go just to the right corner of resort and ask for pinia or coco-amazing and u will be fulfil with nice friuts.Take boat trip 304 hrs for 20 $ with beer on board,snookerling and the vieeew.Every saturday lefto to resort is local craft market really nice and at the end take collectivo nr 1(white minivan) and after 30 min you will be on Malecon-famoust boulevard in Manzanillo.Every day stretching on the pool (Julia uuuh) at noon nice water volleyball and about 9,3 pm night show at 11 pm there is open (sometimes) night bar disco and 1 billiard, Everything is ok but be carefull of coconut tree I was hit to my head by coconut-it;s painful.And every room has free safe!!!
My friends and I were looking for inexpensive and a last minute trip when we found this place. I will say the rooms were good for the price we paid. Everything else was totally amazing. I had never stayed at an all inclusive and now I am sooooooooooo very happy we found this gem. Food was great and delicious The drinks were so very good and never ending. What really made this trip so amazing were the people/staff. Polite and very friendly. They have a show performed each night and it was incredible. The entertainers during the day are out mingling and playing games and other activities with everyone. Shout out to Julia and Jose, you are the best. I will always remember this trip. Also the resort is super family friendly. Well worth it
Great time for over 12 years at Vista Playa de Oro! This time was no exception. Every time we visit it feels like coming home. All the staff truly make us feel at home. Beautiful, truly Mexican resort set in a palm grove, right on the ocean! Food the best, lots of choices, nutritious and delicious. Activities for everyone. Easy and safe to travel alone anywhere off the resort by bus. Only 7 pesos to get anywhere in the entire Manzanillo area. If you are adventurous like us enjoy the bus service at the main terminal near downtown to visit other Mexican states. The evening dinner show for the whole family is outstanding. Truly professional!! If I begin to list names of staff, there is sure to be someone I will miss. So I will only mention Jorge Ramos "George" and his wife Marisol. If you need anything, from tour advice to information on local medical services, they will provide it. Thank you for everything Jorge, Marisol and staff!! You are like family to us. Miss you all!!
Very good vs price. Has all the services one would requiere. Workers very kind and helpful. Right next to the beach. Warm pool. Overall great stay and would stay there again. Snacks are good and available several times throughout the day
I just visited this hotel for one day, servíce from frontdesk was not good because I arrived at 11am and they gave me my room around 5:30pm, rooms need maintenance and several improvements, and beach is not in the hotel, you have to walk 10-15 minutes and cross a road to reach the beach.
Reviews from Trip Advisor
58% of guests recommend this hotelTotal of 399 reviews