Overall the condition of the hotel is poor. My room had termites the windows would not close. The A.C unit not working when we got there. The food ok very few options. Now the pros: cheap , all inclusive with alcohol included, for the price I guess you get what you pay for. The pool are was decent. The staff... the pic on the web page are deceiving specially the room pic. If they only upgraded the rooms it would be ok. Furniture very outdated.
Have lived in Mexico for 14 years and have never experienced any thing like this. We have stayed in hotels on the side of the highway all the way up to five star and can always appreciate them for what they are. Granted, we did not pay much but the nice resorts were already booked. I can see why they still had rooms available. Web site was very misleading and I can not think of one positive thing to say about the property, staff or management. We ate out after the first day and found some wonderful places that we will be sure to visit again on our next trip.
Love the location, beautiful beaches, nice very helpful people in hotel.
The location of the Resort is very attractive due to the beach located next to the Resort. It is what made us return after our first visit in 2000. Staff is friendly, place is overall clean, but there is a lack of consistency in service particularly with towel accessories and general clean up of the room; a lack of detail to cleaning up of old bad paint on walls, ceramic tiles etc. in rooms and around the resort; an over anxious waiter staff to take plates away before finishing meal (particularly in reserved dinner resturants); [...] the Manager is an asset due to his command of the English language and his great personality. However, if the Resort attempts to attract English speaking customers, more fluent English staff around the resort would be recommended.
This was our second time there. We loved it so much the first time that went back this year again. As usual everything was great, the food, entertainment and the weather. The public relations Mgr. is the best person I've ever dealt with. He's there 24/7 and makes sure everything is to your liking and makes your stay a wonderful expierence. The drinks were great and plentiful. Everything is within walking distance,(Wal-mart,KFC, Burger King, curio shops etc.). A ride on the buses to the city of Manzanillo is 40 cents ( 1/2 hr ride). The beach is nice and clean and relaxing. The resort itself is kept very clean. The employees very friendly & courteous. If you're looking to get away for rest & relaxation this is THE Place to go to.
We were greeted almost immediatly upon our arrival. After checking in another employee took our luggage to our room. We arrived after 6:00p.m.. we went to have dinner at one of the resturants on the property, normally one needed to made reservations, we told them we just got there and they seated us for dinner. Very nice and accomidating. We met some wonderful people that worked there and visiting.The food was very good and so were the drinks. they used the good stuff. The entertainment was also very nice. If you take kids there is alot for them to do. Alot! We would do it again in a heart beat.
La ropa de cama el día de ingreso estaba con manchas como sangre y el segundo día estaba rota y el menú muy pobre nada de comida de mariscos o pescado.
Located in Colinas de Santiago, Vista Playa de Oro Manzanillo All Inclusive is 2.4 mi (3.9 km) from Las Hadas Golf Course. This 272-room property welcomes guests with 4 outdoor pools, a free water park, and free in-room WiFi.
Enjoy dining at the property's 2 onsite restaurants: El Perla Negra offers relaxing pool views; La Goleta specializes in Italian cuisine. At the end of the day, the bar/lounge is a great place to grab a drink.
All 272 rooms feature free bottled water and phones. Guests can expect free WiFi and TVs with cable channels. Free toiletries are also included.
Guests of Vista Playa de Oro Manzanillo All Inclusive have access to 4 outdoor pools, a free water park, and a children's pool. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Other amenities at this all-inclusive property include free WiFi in public areas, an outdoor tennis court, and a terrace.
Overall the condition of the hotel is poor. My room had termites the windows would not close. The A.C unit not working when we got there. The food ok very few options. Now the pros: cheap , all inclusive with alcohol included, for the price I guess you get what you pay for. The pool are was decent. The staff... the pic on the web page are deceiving specially the room pic. If they only upgraded the rooms it would be ok. Furniture very outdated.
Le reitero mi agradecimiento Le esperamos de nuevo en su próxima visita a Manzanillo.
Le reitero mi agradecimiento Le esperamos de nuevo en su próxima visita a Manzanillo.
Have lived in Mexico for 14 years and have never experienced any thing like this. We have stayed in hotels on the side of the highway all the way up to five star and can always appreciate them for what they are. Granted, we did not pay much but the nice resorts were already booked. I can see why they still had rooms available. Web site was very misleading and I can not think of one positive thing to say about the property, staff or management. We ate out after the first day and found some wonderful places that we will be sure to visit again on our next trip.
Love the location, beautiful beaches, nice very helpful people in hotel.
Dear Blanch: It´s been a long time since your last vissit. Makes us happy read that you and you family had a fun holidays. We appreciate your compliments! We have shared them to all our staff. We are looking forward welcome you back pretty soon.
The location of the Resort is very attractive due to the beach located next to the Resort. It is what made us return after our first visit in 2000. Staff is friendly, place is overall clean, but there is a lack of consistency in service particularly with towel accessories and general clean up of the room; a lack of detail to cleaning up of old bad paint on walls, ceramic tiles etc. in rooms and around the resort; an over anxious waiter staff to take plates away before finishing meal (particularly in reserved dinner resturants); [...] the Manager is an asset due to his command of the English language and his great personality. However, if the Resort attempts to attract English speaking customers, more fluent English staff around the resort would be recommended.
This was our second time there. We loved it so much the first time that went back this year again. As usual everything was great, the food, entertainment and the weather. The public relations Mgr. is the best person I've ever dealt with. He's there 24/7 and makes sure everything is to your liking and makes your stay a wonderful expierence. The drinks were great and plentiful. Everything is within walking distance,(Wal-mart,KFC, Burger King, curio shops etc.). A ride on the buses to the city of Manzanillo is 40 cents ( 1/2 hr ride). The beach is nice and clean and relaxing. The resort itself is kept very clean. The employees very friendly & courteous. If you're looking to get away for rest & relaxation this is THE Place to go to.
We were greeted almost immediatly upon our arrival. After checking in another employee took our luggage to our room. We arrived after 6:00p.m.. we went to have dinner at one of the resturants on the property, normally one needed to made reservations, we told them we just got there and they seated us for dinner. Very nice and accomidating. We met some wonderful people that worked there and visiting.The food was very good and so were the drinks. they used the good stuff. The entertainment was also very nice. If you take kids there is alot for them to do. Alot! We would do it again in a heart beat.
La ropa de cama el día de ingreso estaba con manchas como sangre y el segundo día estaba rota y el menú muy pobre nada de comida de mariscos o pescado.
Estimado Ricardo: Sus comentarios son sumamente valiosos para mejorar nuestros servicios, es por eso estamos trabajando para que no vuelva a ocurrir lo que ha sucedido en su reciente estancia, y que la mejora de nuestras instalaciones pueda notarse lo más pronto posible. Muchas gracias por su tiempo, lo esperamos muy pronto de vuelta en nuestro hotel.
Agradecemos enormemente el habernos calificado y haberse dado tiempo para escribirnos su opinión respecto a su reciente estancia en Vista Playa de Oro. Queremos ofrecerle una disculpa por los inconvenientes que se presentaron durante su estancia. Este comentario esta siendo enviado a nuestro comité de operaciones para su análisis y seguimiento. Le reitero mi agradecimiento Le esperamos de nuevo en su próxima visita a Manzanillo.