Holiday Inn Express Manzanillo2.5 out of 5.0
Recent guest reviews
Though I travel frequently to Manzanillo for business reasons I regularly stay into another place not so close to the port facilities, so I decided to give this HIE a try. I only stayed one night but even it was not what I expected. The staff at the front desk very kind and I had a swift check in. However the room assigned to me on the 6th (top floor) was very hot and with a noisy air conditioner and smelled of humidity. The size of the room is fine with very basic furniture, same as the bathroom and shower. Breakfast is included which is fine though there are not so many options. In short, I think that for just one night, if you travel alone and just need a bed it is OK, but for than that I would stay at another place.
Unlike your standardized Expresses in the states internationals offer that chance for a little change with still having most of the amenities you expect. Location: This hotel is in the industrial zone so don't expect beaches, bars, walking distance restaurants and late night clubs. If you aren't driving and don't speak Spanish you might feel a little isolated. Note: the hotel will drive you in their van pretty much anywhere if it's available. A plus for the airport which is 40ish miles away. Rooms: I only stayed in the executive suite so I can't say anything about the other rooms. As gold elite I expected a decent location; however, I was put on the first floor next to the office with a lovely view of the parking lot. Initially the room was decent with 12 foot ceilings and a glass divider between the bedroom and office area. The room has a lot of space; however most unused space. There is no fridge, no microwave, so don't expect to keep anything cold for long on just an ice bucket. The king bed is closer to the firm side and the shower is a huge walk in. A few English channels on the tv too. Staff: This is by far the best thing about this hotel. With all honesty it might be the best holiday inn express staff I've ever dealt with. All speak English well and go way above and beyond your needs. It's the only reason I didn't check out after the first night. Others: The breakfast is superior to U.S. HIE's with an assortment of Mexican, American cuisines, fresh fruits and many others. The laundry service is amazing and incredibly cheap. Lastly and this is a must: They offer a variety of local take out menus and they'll order it for you. Sonora Meats is the must have if you're staying in. Trust me when I say "you'll be hooked". It's hard for me to say this but I'd take it over In N Out any day (some might understand this bold statement) Overall, because location and the room amenities mean the most to me I wouldn't stay here again unless I had easy transportation or spoke better Spanish.
We stay every year at this hotel. It really is a business or quick weekend type hotel. It is not on the beach or near restaurants. So if I was taking my Mexico trip for vacation this is not the place for you. However if you are on business or need a quick weekend place, this place is a great hotel. Very friendly and helpful staff. Clean rooms and a pool to cool off. The breakfast is one of the better for this type of hotels.
First off, the staff at this Holiday Inn is extremely friendly, and to be commended. Things go downhill from there. There is only 1 ice machine, and it's on the Lobby Floor. Incredibly, if you want ice you have to bring your bucket from your room on any of the 6 or so floors, in order to get ice. The TV's are all outdated plasma screens which had some channels that were hardly discernable. Had to constantly ask for pool towels, even when there as few as 2-3 people using pool. Breakfast was unbearable with flies competing for the food. They were to serve drinks (2 per person), the evening we arrived 7/21/16, however, when we arrived at 7:30 PM, there were none to be had. These "Bebidas de cortesia" were from 6-8 PM. When I asked the front desk, the young lady said they had finished them all. Upon asking when the manager would be in the next day, she then offered and brought out a bottle of red wine. Quite honestly, I was totally disappointed with my stay at this Holiday Inn Express. Take goodness our stay was for only 2 nights. I might add the I brought all this to the attention of the Sales Manager the following morning, and she agreed thsat I should complain. Finally, I gave the hotel 3 stars only because of the employees couryesy and the beds were very compfortable.
We conducted a one week training program at the Holiday Inn Express in Manzanillo, Mexico. At first we were disappointed by the location of the hotel which is quite a distance from the beach, and restaurants. Much to our surprise and gratitude, Juan Emannuel , the general manager, and Victor Sanchez Arias, the desk manager (?) took us under their wing and made our stay perfect. Transportation to and from restaurants, beaches and shopping was provided on a moments notice with a smile. My wife accompanied me on the trip and came down with an abscesses tooth on our second day. The hotel managers and staff located a local dentist and Victor drove her, stayed with her to assist in translation, and returned her to the hotel after stopping by the pharmacy for pain medicine. He took her back that night so the dentist could perform a root canal and clean out the infection. He stayed with her throughout the ordeal and returned her to the hotel late in the evening. Service like that was provided by the staff for all of our party with Juan and Victor frequently making sure our needs were met for our rooms, meeting room, equipment, and refreshments. To say the least we were very happy with our hotel despite it being off the beaten path. We thoroughly enjoyed our stay and highly recommend it for both personal and business travelers.
Very professional staff. Victor Sanchez was extremely helpful and professional. The rooms where clean and internet worked very well. The shuttle service was great Carlos Zetina the driver spoke great english And was extremely helpful and professional.
I have never received such wonderful, personal and consistent treatment in any hotel-including the "big-fancy brands!" Juan, the General Manager is such a professional and genuine man, Victor, the Front Desk Manager is charming and so very kind and caring! We had a conference there for a week-all was perfect! All of the staff was excellent, it made the week so very comfortable and homey!! I highly recommend using this hotel!!
The area of Manzanillo where this property is located is very near shipping/container centers. The hotel itself is quiet, clean, comfortable. Good beds and linens. Limited English-language TV channels, but at least CNN International is available. Breakfast was OK, but didn't seem as appealing as other HI Express hotels we've visited in Mexico. Friendly and helpful staff. Self-parking is directly in front of the hotel and was safe. You really need a car if you're going to experience a positive stay here. We found no restaurants within walking distance. The Center is 20 or so minutes by car. All kinds of little shops, several restaurants, and a nice square (local couples were dressed up and dancing one of the nights we were there). If you want to stay at a good HI Express in a very industrial area this is your place.
This is in a very interesting location in that on the street side you view the port and all the cranes. However, since it is back from the very busy street there is no street noise. The staff is very friendly and helpful. Several speak English and can answer questions easily. The front desk clerk will give you a map and show the hotel's location and the location of where you are going. If you wish to go on a tour or take a taxi they will arrange it for you. The local buses run by on the street and will take you anywhere you want...at a much cheaper rate. Often, with their own entertainment too. The breakfast is very good with lots of variety from yogurt, fresh fruit, granola to semi warm eggs, beans, corn and zuchini dish topped off with juices and coffee or tea. The hotel does not have a restaurant but just around the corner is a small cafe with decent prices for decent food. Other than that we got on the public bus and went on an explore. The hotel is very clean and staff is very willing to bring extra supplies. Every morning the maintenance crew for the pool are out cleaning the area. It is not heated nor very deep (1.3 meters) but very refreshing on a hot muggy day. The outdoor shower worked! Towels are provided. Our room was relatively spacious with a king bed, sofa chair, office chair and desk, TV and night stands. We were happy with our stay and the price was right.
Not in a great location nothing in walking distance but overall the room was nice and comfortable. They include breakfast but I didn't try it. About three miles down the road there are several fast food restaurants like Pizza Hut dominos kfc Burger King I wouldn't try walking there but it is a short drive decent price for a short notice booking
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Free airport drop-off
Located 2.9 mi (4.7 km) from Playa San Pedrito, Holiday Inn Express Manzanillo is within a 10-minute drive of Zocalo. This 112-room hotel has conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center. In central Manzanillo, the hotel is also close to Swordfish Monument and Iguanario Archundia.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:30 AM. Satisfy your hunger from the comfort of your room with room service.
Holiday Inn Express Manzanillo's 112 air-conditioned rooms provide coffee makers, free local calls, and safes. Guests can expect 42-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Ironing boards and desks are also standard.
Holiday Inn Express Manzanillo features an outdoor pool, a children's pool, and a 24-hour fitness center. You can take advantage of free parking, along with a free shuttle from the hotel to the airport at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 3 meeting rooms, and a 24-hour business center.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 70 reviews