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Recent guest reviews

This was a business trip and at the same time vacation for employees and family. Everything was excellent, the only negative comment is I had to work and was unable to access my company email due the fact there was no WI-FI, the only option was to pay 75 pesos for 24 hours and than at that only in the Lobby, not the rooms. Since my job is confidential, I was unable to conduct business. I had to go elsewhere to work. Such an outstanding hotel and no WI-FI... the cheapest hotels offer WI-FI Would reserve again but for only vacation not work.

The excellent customer service, from the morning till night.

Thanks everything good, nice place to stay with family

You get wat you paid, not a 4 start resort clean enough. Food in to the buffet breakfast ok. The view is nice the beach is not

the resort itself was nice, but the food was terrible

Everyone was really nice and always helpful. Restaurant food is delicious and elegant. I highly recommend it.

Nice hotel. Good entertainment for the whole family. Food was good, but drinks are terrible.

RATES TOO EXPENSIVE FOR POOR SERVICE AND FACILITIES, better choose Las Hadas of Brisas Group. The hotel has the greatest location of all the hotels in the zone but unfortunately the beach is not private and you have to face normal issues of a public beach... a lot of rubbish, too much people during the weekends, people with umbrellas in front of you (not guests from the hotel), etc. WORST ISSUE: Bad security! People smoke in whole hotel, people smoke in the beach and pool. You easily find cigarette butts in the water, sea & sand. The all inclusive is awesome but just for wine and spirits drinks... food is not worst but it has poor quality. In the description you can see this is a renovated hotel but honestly... rooms, hotel and facilities looks pretty old and worn.

This hotel was nothing special. make sure NOT to go to the SPA!! They steal money meaning they over charge you even tho they have their prices printed for you to see. The spa manager Lupita over charged me $600.00 pesos !!! Lupita is a lier who promise you services and once you go back she hides from you to make sure she doesn't give them to you!!! We tried to talk to the manager of the hotel but he "wasn't there" or "he was on meetings" we were informed that he was going to call us back and to this date he hasn't called us back!! Don't stay at this hotel! Also The food is not good at all. The only good thing I have to say is about the waitress Laura at the lounge in front of the check in area, she was GREAT!!!! Over all please don't wait your mom and dont stay here!!!

I don't like it because it isn't clean the bathroom the food not good the wife is no free The services of registration the person puerca. Muchas class no me gusto..

Beautiful views, Unfortunately for us the water was very turbulent during our stay so we didn't enjoy the beach as much. The food is just OK nothing grand at the buffet but you can reserve a nicer dinner. The hotel location is amazing but unfortunately the construction of the building is old. You get mostly Mexican tourist visiting this hotel. Excellent for families and if you are on a budget but still want all inclusive

Hotel condition : power went out ,not good especially hot and humid weather. Toilet would not flush , no info of room service hrs. Or tv channels. Very family oriented , nice. Maybe an adult pool area would be nice. We were there with no kids.

If you just want to enjoy the beach and a nice pool with your family, it's perfect. Lots of kids. For an all-inclusive, I did not particularly care for the eating area hours. At one point, there is nothing open. They should offer a snack area when the main dining areas are closed. The food was very good...made to order omelette station at breakfast. If you want to leave the resort area, you have to take a taxi. The Downtown area is about a 15 minute drive. I did not see anything to do right around the hotel that is walking distance. Our room needed some updating, but it wasn't uncomfortable. Overall, we did enjoy our 3-night stay.

This is our second stay at this hotel and our experience was even better. We decided to come back due to its cool Kids Club mainly, however, the overall hotel is nice. Nice and helpful staff, and fun activities. Enjoyed the pirate night. Probably the hotel just needs more umbrellas by the beach. We will likely come back.

Tesoro manzanillo was beyond my expectations. Great place to relax and enjoy the beach just steps from the pool. Great food in the all inclusive package, comfortable Air conditioned rooms and great nightly shows. Only issue was too many bees at the buffet restaurant during breakfast and lunch.

I spent 4 days for my honeymoon and the stay was amazing

Pros: on the beach, great staff, good food, pretty good shows... Negatives: desperately needs renovated (yes, room was clean), no a la carte restaurant on Sundays, very crowded when Mexico schools are on break

Sección la Audiencia, L-1 Manzanillo COL

Hotel highlights

  • Steps from Playa La Audiencia
  • Free parking
  • Onsite dining
  • Outdoor pool

Tesoro Manzanillo All Inclusive places you next to Playa La Audiencia and within a few miles (5 km) of other popular attractions like Playa Miramar. This 331-room property has 4 restaurants along with conveniences like an outdoor pool and free self parking.


Dining

This property is home to 4 onsite restaurants, perfect for a quick bite to eat.


Rooms

Guests can expect to find 43-inch a flat-screen TV with cable channels. Other standard amenities include a hair dryer, a safe, and a phone.


Property features

Tesoro Manzanillo All Inclusive features an outdoor pool, a fitness center, and a business center. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with luggage storage and concierge services. Other amenities at this all-inclusive property include a free kid's club, laundry facilities, and a porter/bellhop.

Room options

Master suite vista al mar

King 1 | Sleeps 4

Standard Room, Ocean View

Full 2 | King 1 | Sleeps 4

Junior Suite

King 1 | Sleeps 2

Guest reviews for Tesoro Manzanillo All Inclusive

Everyone (13) Couples (13) Business (1) Family (8) Other (1)
4
Everyone

By on Jul 14, 2019

5
Everyone

By on Jun 11, 2019

5
Families Family with small children Friends

This was a business trip and at the same time vacation for employees and family. Everything was excellent, the only negative comment is I had to work and was unable to access my company email due the fact there was no WI-FI, the only option was to pay 75 pesos for 24 hours and than at that only in the Lobby, not the rooms. Since my job is confidential, I was unable to conduct business. I had to go elsewhere to work. Such an outstanding hotel and no WI-FI... the cheapest hotels offer WI-FI Would reserve again but for only vacation not work.

By on Apr 12, 2019

5
Families Family with small children Partner Couples Friends Business Business Travelers

The excellent customer service, from the morning till night.

By on Apr 7, 2019

4
Family with small children Families

Thanks everything good, nice place to stay with family

By , from VIRGINIA, USA on Feb 23, 2019

Review comment responded on Mar 2, 2019

Dear Guest in the name of Tesoro Manzanillo people we appreciate the time to share your experience and let us know yoy had a pleasant stay, hope to attend you soon. Regards.

1
Everyone

By on Nov 25, 2018

Review comment responded on Dec 3, 2018

Apreciable Cliente, La Gente Tesoro Manzanillo agradece el tiempo que se tomó para comentar su experiencia, sin lugar a duda es importante para nosotros conocer y mejorar nuestras áreas de oportunidad, lamentamos no haber cumplido completamente con sus expectativas de servicio, esperamos nos pueda brindar una segunda oportunidad de atenderle en esta su casa.

3
Everyone

You get wat you paid, not a 4 start resort clean enough. Food in to the buffet breakfast ok. The view is nice the beach is not

By on Jul 5, 2018

Review comment responded on Jul 6, 2018

Dear Guest in the name of Tesoro Manzanillo people we appreciate the time to share your experience, is important have feedback of our guest comments in order to improve our services, regret not having met your expectations, hope you can give us a second opportunity. Best regards.

3
Everyone

the resort itself was nice, but the food was terrible

By , from Tucson, Arizona on Mar 4, 2018

Review comment responded on Apr 30, 2018

Dear guest Thank you for the time it took to send us your comments, without a doubt very important to optimize our areas of opportunity. We regret that we have not met your expectations with the taste and variety of the food, be confident that such deviations of service will be addressed by the Food and Beverage Management. We have a la carte restaurants with fine Mexican and Italian cuisine where personal service and food are a good change to the buffet service, we hope you have been to your liking. We reiterate our sincere apologies, be confident that such deviations will be treated with the professionalism you deserve and hope you give us the opportunity to serve you again in this beautiful destination! Cordially,

5

beautiful views

Everyone

Everyone was really nice and always helpful. Restaurant food is delicious and elegant. I highly recommend it.

By , from Menifee,CA on Jan 26, 2018

Review comment responded on May 10, 2018

Dear Valued Guest, Thank you for taking the time to review our hotel! We are glad to know that service and food met your expectations. We hope you will come back and visit us soon!

4

nice beachfront hotel

Everyone

Nice hotel. Good entertainment for the whole family. Food was good, but drinks are terrible.

By , from California on Jun 30, 2017

Review comment responded on Jun 21, 2018

Dear Susi In the name of Tesoro Manzanillo people we appreciate the time to share your experience, is important have feedback of our guest comments in order to improve our services, regret not having met your expectations in beverages but we still working and hope you give us a second opportunity.

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