Fairfield Inn & Suites Mansfield Ontario2.5 out of 5.0
Recent guest reviews
Made reservations for 2 rooms with a special note that we would be checking in at 3am since we would be getting into town rather late as we had tickets for a local attraction that ended at 3am. We got into town earlier than anticipated so we decided to check in to the hotel early and settle our stuff. When we arrived they told us that they actually didnt have our rooms available and we're fully booked. We were left STRANDED 7 hours from home and basically told us we were out of luck. We were offered no other compensation other than finding a room at a competitors hotel. We booked the room over a month in advance. Also the concierge couldn't hold off from smoking his vape pen while trying to figure out how to pacify us. Absolute terrible terrible experience.
We booked a room with a roll in shower as my husband is in a wheelchair. We arrived to find website booking does not specify to the hotel the type of ADA compliant room reserved even though a roll in shower is a category you can request. We could only get a room with a tub and a shower seat. Not the hotels fault, but the millennial who checked us in was less than sympathetic. No shower for the husband. My husband was ill most of the night so checking out was not a picnic. I forgot my laptop and when I called to inquire if it had been found I was told it had not been turned in. Talked to the same millennial, same level of caring. And some employee has my laptop. Won't stay again.
the stay was great staff was super friendly rachael the manager was very helpful and kind. the front desk person, Bree helped me find things to do in the arean along with Christina. vey great hotel and great place to stay!
Wife and I stayed for a volleyball tournament for our granddaughter, very friendly staff, fast, easy check in, breakfast had extremely nice selection-wide variety-fresh hot food! We would definitely stay again, clean comfy rooms too.
I HAVE STAYED THERE NUMEROUS TIMES Reservations and check-in with Haleigh Lozier is always great. While very fast and efficient she always has a pleasant attitude and friendly smile which makes you feel very welcome and very special. Greets you every morning to make sure you start the day out right. The breakfast lady Vanessa Fisher takes a few minutes to stop and make sure everything is just right. Again making you feel at home instead of away. The food is always warm and tasty. GREAT BREAKFAST. THESE TWO MAKE YOU FEEL AT HOME INSTEAD OF JUST HOTEL GUESTS. THEY ARE LARGE PART OF THE REASON I WILL ALWAYS STAY HERE.
It's always a nice touch to land at a hotel after a long drive to find a courteous, attentive staff greeting you, soft lights on in the room, fresh air blowing, and a well-functioning bathroom. If that's what you expect from a Marriott, don't go to this Fairfield Inn. They barely acknowledged our existence -- their computer screens were obviously far more exciting -- and the room reeked of mustiness from several days of disuse or misuse! The bathroom was okay but the barely attached toilet seat was obviously too much for indifferent housekeeping or engineering to bother with. The HVAC setting was at 65 degrees and no amount of jiggling of the noisy unit would budge it. Nor could we find any blankets to compensate. Stay away if your expectations are high for a $150 room!!!
I like to stay in this place because it's cheaper than Marriott itself but the cleanliness of the room and comfortable bed, pillows and linens are the same. The room has a fridge and microwave which is a plus. The staff in this place are courteous and accommodating. The only thing I wish they can change is the time of the breakfast which I think they should extend till 10 am instead of 9am, to give extra time for those travelers who need extra sleep after a long travel/flight or late check-ins. Overall, this place is much better compared to Hampton Inn that is just beside their building.
Stayed here when we visited the "Shawshank prison". The prison was ony 7 minutes away. had the free breakfast which was very filling. Not doughtnuts & cofee, but a full breakfast buffet. Wasn't able to do much but sleep and eat, but enjoyed our stay all the same. Very easy to find.
We booked our room through a third party. Per Fairfield's website, room would accommodate a family of 3 adults and 2 children. Our room had 2 queen beds. A rollaway bed was brought to our room, even though the guest service associate commented that it wasn't supposed to be in the room. If the rollaway bed was used, it would have caused a fire hazard, as it would block the only exit out of the room. It took 2 hours to find a resolution (move us to another hotel). After contacting the hotel, I was informed that they were working on "removing the request for rollaway beds to be placed in guest rooms and soon will not allow them to be available". Fairfield did not offer us any compensation for their mistake. Will never book at this franchise.
Stayed 3 nights as part of a race team for the Honda Indy 200 at Mid-Ohio. Expectations going in were low, but this place blew me away. Absolutely delightful and helpful staff, impeccably clean and modern, and one of the most comfortable hotel beds I've slept in in a long time. I'm not a review writer, but I'm going out of my way to write this and give them the credit they are due.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Fairfield Inn & Suites Mansfield Ontario is located 3.1 mi (4.9 km) from Kingwood Center and within a 10-minute drive of Oak Hill Cottage. This 62-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. Biblewalk Bible Museum and Little Buckeye Children's Museum are also a short drive away.
Start your day off right with a free hot/cold buffet breakfast.
Fairfield Inn & Suites Mansfield Ontario's 62 rooms are air-conditioned and provide sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Coffee makers, free local calls, and ironing boards are also standard.
At Fairfield Inn & Suites Mansfield Ontario, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. Free parking is included with your stay. Staff members are on hand to provide dry cleaning/laundry services and a safe deposit box at the front desk. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 81 reviews