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The Malayan Plaza

4.0 out of 5.0

Recent guest reviews

Room is okay, nice and clean. Breakfast is not that good.

ROOM SMELL LIKE SEWAGE. NOT CLEAN, SERVICE HORRIBLE. I STILL HAD ONE DAY ;EFT ON MY RESERVATION BUT I HAD TO LEAVE EARLY TO FIND BETTER HOTEL. FURNITURE IS OLD

We always stay here on our way to/from other provinces for the night from Seattle.

Stayed here the first night in Manila and then checked out for a few days then checked back in for 10 days. The hotel staff at check-in were awesome and friendly each time. No problem getting help with my baggage to the room and back at the end of the stay. Very helpful getting a taxi or van rental when needed. The beds were comfortable and the room was clean with a view as stated.

I booked 1 BR Suite and 1 Deluxe Room. Arrived late in the evening and was greeted warmly by staff. Reached our rooms and looks not properly maintained. In our 1 BR Suite the door doesnt close sometimes and then noticed a screw fell which apparently had been stopping the door from closing properly. Towel set up is noticeably been setting there for a long time because of the different smell - certainly not a fresh linen. The Deluxe Room had an ample space, bigger than those i stayed before in other hotels i stayed in that area. TV however couldnt get a channel and need to have an expert in TV box to operate it.

I was a little bothered that I had to leave a php5000 deposit that I was never informed about until I checked in because I didn't purchase our meals with the room.

Stay was alright, I wish they have a bar in the hotel

Area was very convenient for shopping and dining all within walking distance. Staff were helpful. The room and dining area (especially the lower level) need an interior decorator intervention very badly. I wish the common areas were also airconditioned. Wifi was great except only one user per room. Bring your own house slippers & bathrobes.

hotel was not that good i booked the room and didnt realize that it was without breakfast ,for that price you can stay in other hotels in better location and include breakfast.the wi fi was very very bad as you can use only 1 device per room.my husband and had to take turn to get connect to wi fi.it was stupid.

The hotel room is quite roomier, cleaner and better than expected. Look for it the place to stay with many anemities available.Efficiency hotel room type accomodation like your at home. Reservation & Check In/out Front Desk staff, helpful, accommodating and courteous.

Hotel has great location. Very accessible. Close to shops, restaurants, etc.

Everything you could ask for in a 5 Star hotel at a very affordable price. Staff very eager and friendly to assist with anything to make your stay more enjoyable.

This hotel has a great location. Across the street from Podium Mall and near Shangrila Mall. Very friendly staff and the room is comfortable and quiet. Great place to stay for business trips or leisure.

Convenient place to stay, walking distance to shopping area and restaurants. Accessible to public transportation and staff are helpful. This is my third time to stay in this hotel.

Worth for a day/night stay. Good staff. Great breakfast buffet.

I expected a 4-star hotel when I arrived but unfortunately the amenities were old and not very good. However, the hotel staff was helpful and the room was comfortable and aesthetic.

The room includes everything you need for a nice stay. It has a little kitchen with a refrigerator, small stove and a electric kettle. It is located at a 10 min leisurely walk from SM Megmall or Robison's Ortigas. The breakfast was good. There is a nice pool on the 33rd floor.

This is a condo hotel. Buffet breakfast was below par with limited selections. The fitness center was in the top floor and no elevator to get there, but after hard walk of stairs of three floors, I found that the entrance was locked by a key. Internet signal was very weak and one room one device made two computers access to Internet very inconvenient. I will stay here again.

I have to say, my experience staying here was quite good....even by American standards. The only thing I wasn't really tickled about was the city itself. Very dirty air because the majority of vehicles are diesel & there are no pollution controls on them as you would have here in the states. The rooms were clean, staff was friendly, & went out of their way to help me. The breakfast was good, except for the fact you had to go outside to a Restuarant they contracted with for their breakfasts. All in all, if I was staying in the metro/downtown area again, I would highly recommend this place.

We got a really nice one bedroom with 2 bathrooms (one for guests & one inside the bedroom), a small kitchen & a nice size living room. Staff was really nice from their Doorman, Bellhop, front desk, security, restaurant staff & housekeeping. The only thing that needs improvement is the type of food they serve at the restaurant, more particularly their breakfast. But other than that, I would recommend Malayan Plaza to all my friends and will definitely stay there again.

Room options

1 Bedroom Deluxe

Queen 1 | Sleeps 3

Deluxe Twin Studio

Twin 2 | Sleeps 3

Studio Triple Deluxe

Twin 3 | Sleeps 4

Studio Deluxe Premier

Queen 1 | Sleeps 3

Guest reviews for The Malayan Plaza

Everyone (6) Couples (8) Business (3) Family (1) Other (5)
3

nice location. close to shops.

Everyone

Room is okay, nice and clean. Breakfast is not that good.

By , from sca on May 27, 2017

Review comment responded on May 31, 2017

Dear Guest, Thank you for choosing The Malayan Plaza as your Residence of Choice. We truly appreciate your comment. Rest assured that the mentioned concerns will be handled accordingly. Your review will serve as our guide to improve our service, we would like to be of great service with you if you will plan to consider us on your next visit. Kind regards, Paul Jefferson Reyan C. Ching Front Office OIC

1

run away

Everyone

ROOM SMELL LIKE SEWAGE. NOT CLEAN, SERVICE HORRIBLE. I STILL HAD ONE DAY ;EFT ON MY RESERVATION BUT I HAD TO LEAVE EARLY TO FIND BETTER HOTEL. FURNITURE IS OLD

By on May 11, 2017

Review comment responded on May 13, 2017

Dear Guest, Thank you for choosing The Malayan Plaza as your Residence of Choice. We truly appreciate your comment. Rest assured that the mentioned concerns will be handled accordingly. Your review will serve as our guide to improve our service, we would like to be of great service with you if you will plan to consider us on your next visit. Kind regards, Paul Jefferson Reyan C. Ching Front Office- OIC

4

good value

Everyone

We always stay here on our way to/from other provinces for the night from Seattle.

By on Apr 26, 2017

Review comment responded on Apr 30, 2017

thank you for your comment, see you again next time

5

nice hotel in ortigas center

Everyone

Stayed here the first night in Manila and then checked out for a few days then checked back in for 10 days. The hotel staff at check-in were awesome and friendly each time. No problem getting help with my baggage to the room and back at the end of the stay. Very helpful getting a taxi or van rental when needed. The beds were comfortable and the room was clean with a view as stated.

By , from Idaho on Feb 1, 2017

Review comment responded on Feb 6, 2017

Thank for choosing The Malayan Plaza as your Residence of Choice. We are pleased that we have satisfied your needs. Thank you for the compliments about our staff and service. We will be happy to welcome you again on your next visit.

3
Everyone

I booked 1 BR Suite and 1 Deluxe Room. Arrived late in the evening and was greeted warmly by staff. Reached our rooms and looks not properly maintained. In our 1 BR Suite the door doesnt close sometimes and then noticed a screw fell which apparently had been stopping the door from closing properly. Towel set up is noticeably been setting there for a long time because of the different smell - certainly not a fresh linen. The Deluxe Room had an ample space, bigger than those i stayed before in other hotels i stayed in that area. TV however couldnt get a channel and need to have an expert in TV box to operate it.

By on Nov 21, 2016

Review comment responded on Nov 24, 2016

Thank you for the comment . This will help us improve our service better. Thank you.

3

close to shopping

Everyone

I was a little bothered that I had to leave a php5000 deposit that I was never informed about until I checked in because I didn't purchase our meals with the room.

By , from Pennsylvania, USA on Jun 23, 2016

Review comment responded on Jun 27, 2016

Thank you for your comment, we appreciate it so much, Rest assured that all of the concerned raised will be taken cared of. Thank you

4

comfortable hotel

Singles

Stay was alright, I wish they have a bar in the hotel

By on Oct 19, 2015

3

a pleasant getaway

Couples

Area was very convenient for shopping and dining all within walking distance. Staff were helpful. The room and dining area (especially the lower level) need an interior decorator intervention very badly. I wish the common areas were also airconditioned. Wifi was great except only one user per room. Bring your own house slippers & bathrobes.

By on Aug 27, 2015

3

very bad wi fi .can use only 1 device per room

Couples

hotel was not that good i booked the room and didnt realize that it was without breakfast ,for that price you can stay in other hotels in better location and include breakfast.the wi fi was very very bad as you can use only 1 device per room.my husband and had to take turn to get connect to wi fi.it was stupid.

By on Jul 16, 2015

4

instant place for business/couple to stay

BusinessTravelers

The hotel room is quite roomier, cleaner and better than expected. Look for it the place to stay with many anemities available.Efficiency hotel room type accomodation like your at home. Reservation & Check In/out Front Desk staff, helpful, accommodating and courteous.

By on Jul 9, 2015