Staff was very friendly but halls had no AC and the furniture was uncomfortable. One had a small hole and the kitchen table had scratches.
Staff are good. Limited supply of towels and toilet paper. No hand towels provided. We found a cockroach close to the bathroom on May 25. The following day, May 26, we found a dead cockrouach on the hallway next to our room My sister stayed in the same room and found a cockroach also on May 11. Need to have a pest control more often. Cleanliness is a must and guest should not experience finding a cockroach in the room. Also, water was overflowing in the bathroom sink after Housekeeping cleaned it on May 25. Rooms needs to be updated. I stayed here 8 years ago and still the same. Rooms must be super clean for the guest. Clean sheets and towels is a must. Thanks
SM Megamall is just two blocks away, Podium is right across the street. Pancake House is a few steps away from the hotel’s lobby; 7-Eleven on the next block; & another convenience store around the corner. Bottomline, if you don’t like the food from the hotel, there are a lot of other options.
Conveniently located in the shopping and eating area of Ortigas Manila. Rooms need desperate upgrading; newer towels for rusted bathrooms. Staff is good!
Room is okay, nice and clean. Breakfast is not that good.
ROOM SMELL LIKE SEWAGE. NOT CLEAN, SERVICE HORRIBLE. I STILL HAD ONE DAY ;EFT ON MY RESERVATION BUT I HAD TO LEAVE EARLY TO FIND BETTER HOTEL. FURNITURE IS OLD
We always stay here on our way to/from other provinces for the night from Seattle.
Stayed here the first night in Manila and then checked out for a few days then checked back in for 10 days. The hotel staff at check-in were awesome and friendly each time. No problem getting help with my baggage to the room and back at the end of the stay. Very helpful getting a taxi or van rental when needed. The beds were comfortable and the room was clean with a view as stated.
I booked 1 BR Suite and 1 Deluxe Room. Arrived late in the evening and was greeted warmly by staff. Reached our rooms and looks not properly maintained. In our 1 BR Suite the door doesnt close sometimes and then noticed a screw fell which apparently had been stopping the door from closing properly. Towel set up is noticeably been setting there for a long time because of the different smell - certainly not a fresh linen. The Deluxe Room had an ample space, bigger than those i stayed before in other hotels i stayed in that area. TV however couldnt get a channel and need to have an expert in TV box to operate it.
I was a little bothered that I had to leave a php5000 deposit that I was never informed about until I checked in because I didn't purchase our meals with the room.
Stay was alright, I wish they have a bar in the hotel
Area was very convenient for shopping and dining all within walking distance. Staff were helpful. The room and dining area (especially the lower level) need an interior decorator intervention very badly. I wish the common areas were also airconditioned. Wifi was great except only one user per room. Bring your own house slippers & bathrobes.
hotel was not that good i booked the room and didnt realize that it was without breakfast ,for that price you can stay in other hotels in better location and include breakfast.the wi fi was very very bad as you can use only 1 device per room.my husband and had to take turn to get connect to wi fi.it was stupid.
The hotel room is quite roomier, cleaner and better than expected. Look for it the place to stay with many anemities available.Efficiency hotel room type accomodation like your at home. Reservation & Check In/out Front Desk staff, helpful, accommodating and courteous.
Hotel has great location. Very accessible. Close to shops, restaurants, etc.
Everything you could ask for in a 5 Star hotel at a very affordable price. Staff very eager and friendly to assist with anything to make your stay more enjoyable.
This hotel has a great location. Across the street from Podium Mall and near Shangrila Mall. Very friendly staff and the room is comfortable and quiet. Great place to stay for business trips or leisure.
Convenient place to stay, walking distance to shopping area and restaurants. Accessible to public transportation and staff are helpful. This is my third time to stay in this hotel.
Worth for a day/night stay. Good staff. Great breakfast buffet.
I expected a 4-star hotel when I arrived but unfortunately the amenities were old and not very good. However, the hotel staff was helpful and the room was comfortable and aesthetic.
Located in Ortigas Center, The Malayan Plaza is within a 10-minute walk of popular sights such as Robinsons Galleria Mall and SM Megamall. This 93-room, 4-star aparthotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.
Enjoy a leisurely bite to eat at The Executive Lounge, the aparthotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.
Each apartment is air-conditioned and features a kitchen with a refrigerator and a microwave. Guests can expect to find free WiFi and a 32-inch LCD TV with digital channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a rice cooker, free newspapers, and free bottled water.
The Malayan Plaza features an outdoor pool, a children's pool, and a meeting room. Airport transportation is made easy with an airport shuttle (available 24 hours) for PHP 1800 per vehicle one way. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and concierge services. This smoke-free aparthotel also has an ATM.
Staff was very friendly but halls had no AC and the furniture was uncomfortable. One had a small hole and the kitchen table had scratches.
Staff are good. Limited supply of towels and toilet paper. No hand towels provided. We found a cockroach close to the bathroom on May 25. The following day, May 26, we found a dead cockrouach on the hallway next to our room My sister stayed in the same room and found a cockroach also on May 11. Need to have a pest control more often. Cleanliness is a must and guest should not experience finding a cockroach in the room. Also, water was overflowing in the bathroom sink after Housekeeping cleaned it on May 25. Rooms needs to be updated. I stayed here 8 years ago and still the same. Rooms must be super clean for the guest. Clean sheets and towels is a must. Thanks
SM Megamall is just two blocks away, Podium is right across the street. Pancake House is a few steps away from the hotel’s lobby; 7-Eleven on the next block; & another convenience store around the corner. Bottomline, if you don’t like the food from the hotel, there are a lot of other options.
Dear Guest, Thank you for choosing to stay at The Malayan Plaza Hotel and for taking the time to write and post your review here in Expedia community. It was our pleasure serving you. The proximity to malls and major roads made us a better place to stay for location, but aside from that is our incomparable guest services. Thank you as well for choosing our hotel for your place to stay once again this review will surely inspire us to give our best and improve our service. We wish to serve and welcome you again on your next visit. Thank you Sincerely, Joey F. Ong Front Office Manager
Conveniently located in the shopping and eating area of Ortigas Manila. Rooms need desperate upgrading; newer towels for rusted bathrooms. Staff is good!
Dear Guest, Thank you for choosing The Malayan Plaza Hotel and for your kind review of the property. It was good to know that our friendly staffs made your stay an enjoyable one. As to your concerns,we are working on appropriate solutions for these. Please be assured that the hotel management is prioritizing these to be resolved. We hope this does not deter you from staying with us again and give us to the chance to serve you better in the future. We look forward to welcoming you back again here at The Malayan Plaza Hotel! Best Regards, Joey F. Ong Front Office Manager
Room is okay, nice and clean. Breakfast is not that good.
Dear Guest, Thank you for choosing The Malayan Plaza as your Residence of Choice. We truly appreciate your comment. Rest assured that the mentioned concerns will be handled accordingly. Your review will serve as our guide to improve our service, we would like to be of great service with you if you will plan to consider us on your next visit. Kind regards, Paul Jefferson Reyan C. Ching Front Office OIC
ROOM SMELL LIKE SEWAGE. NOT CLEAN, SERVICE HORRIBLE. I STILL HAD ONE DAY ;EFT ON MY RESERVATION BUT I HAD TO LEAVE EARLY TO FIND BETTER HOTEL. FURNITURE IS OLD
Dear Guest, Thank you for choosing The Malayan Plaza as your Residence of Choice. We truly appreciate your comment. Rest assured that the mentioned concerns will be handled accordingly. Your review will serve as our guide to improve our service, we would like to be of great service with you if you will plan to consider us on your next visit. Kind regards, Paul Jefferson Reyan C. Ching Front Office- OIC
We always stay here on our way to/from other provinces for the night from Seattle.
thank you for your comment, see you again next time
Stayed here the first night in Manila and then checked out for a few days then checked back in for 10 days. The hotel staff at check-in were awesome and friendly each time. No problem getting help with my baggage to the room and back at the end of the stay. Very helpful getting a taxi or van rental when needed. The beds were comfortable and the room was clean with a view as stated.
Thank for choosing The Malayan Plaza as your Residence of Choice. We are pleased that we have satisfied your needs. Thank you for the compliments about our staff and service. We will be happy to welcome you again on your next visit.
I booked 1 BR Suite and 1 Deluxe Room. Arrived late in the evening and was greeted warmly by staff. Reached our rooms and looks not properly maintained. In our 1 BR Suite the door doesnt close sometimes and then noticed a screw fell which apparently had been stopping the door from closing properly. Towel set up is noticeably been setting there for a long time because of the different smell - certainly not a fresh linen. The Deluxe Room had an ample space, bigger than those i stayed before in other hotels i stayed in that area. TV however couldnt get a channel and need to have an expert in TV box to operate it.
Thank you for the comment . This will help us improve our service better. Thank you.
I was a little bothered that I had to leave a php5000 deposit that I was never informed about until I checked in because I didn't purchase our meals with the room.
Thank you for your comment, we appreciate it so much, Rest assured that all of the concerned raised will be taken cared of. Thank you
Dear Valued Guest, Thank you for choosing The Malayan Plaza Hotel and for your kind review of the property. It was good to know that our friendly staffs made your stay an enjoyable one. As for your comment regarding the AC and furniture's, I sincerely apologize for the inconvenience. We take our guests feedback seriously and our hotel strives to make improvements to prevent these concerns from happening again. It was a pleasure to have you and I look forward to welcoming you back in your next stay with us. Sincerely, Joey F. Ong Front Office Manager