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Crowne Plaza Manila Galleria by IHG

4.5 star property
Luxury Pasig hotel connected to a shopping center, steps from Robinsons Galleria Mall

Choose dates to view prices

Photo gallery for Crowne Plaza Manila Galleria by IHG

2 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Parking included

Explore the area

View in a map
Ortigas Avenue, Corner, Asian Development Bank Ave. (ADB), Pasig, Manila, 1100
  • Place, Robinsons Galleria Mall
    ‪1 min walk‬
  • Place, EDSA Shrine
    ‪5 min walk‬
  • Place, SM Megamall
    ‪6 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Low Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed (Low Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds (High Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Premium Room, 2 Twin Beds (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Low Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 2 Twin Beds (Low Floor)

9.6 out of 10
Exceptional
(12 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 2 Twin Beds, Club Lounge Access

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room

9.4 out of 10
Exceptional
(16 reviews)
  • 427 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access (High Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Club Lounge Access (High Floor)

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access (Low Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Club Lounge Access (Low Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite (Crowne)

Suite (Crowne) | 1 bedroom, premium bedding, pillowtop beds, minibar

Suite (Crowne)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Club Lounge Access (High Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 2 Bedrooms, Club Lounge Access (High Floor)

  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (High Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 2 Twin Beds (High Floor)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access, Corner (High Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Club Lounge Access, Corner (High Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, Corner (Low Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, Club Lounge Access, Corner (Low Floor)

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds (Low Floor)

1 bedroom, premium bedding, pillowtop beds, minibar

Premium Room, 2 Twin Beds (Low Floor)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access (Low Floor)

Junior Suite, 1 King Bed, Club Lounge Access (Low Floor) | 1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed, Club Lounge Access (Low Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 624 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Pasig

Located in Ugong Norte, Crowne Plaza Manila Galleria by IHG is adjacent to Robinsons Galleria Mall and within a 5-minute walk of other popular sights like EDSA Shrine. This 262-room, 4.5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a gym. It's connected to a shopping center in central Pasig and also close to SM Megamall and Wack Wack Golf and Country Club.

What's nearby

  • Robinsons Galleria Mall - 1 min walk - 0.1 miles
  • EDSA Shrine - 5 min walk - 0.3 miles
  • Asian Development Bank Headquarters - 5 min walk - 0.3 miles
  • SM Megamall - 6 min walk - 0.4 miles
  • Greenhills Shopping Center - 3 min drive - 1.6 miles

Getting around

  • Ortigas Avenue Station - 9 min walk
  • Manila Santa Mesa Station - 10 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 36 min drive

Restaurants

  • ‪Max's Restaurant - ‬3 min walk
  • ‪Little Farmer's Coffee - ‬1 min walk
  • ‪Marugame Udon - ‬1 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬1 min walk
  • ‪Café Mary Grace - ‬2 min walk

About this property

Crowne Plaza Manila Galleria by IHG

Luxury Pasig hotel connected to a shopping center, steps from Robinsons Galleria Mall
At Crowne Plaza Manila Galleria by IHG, guests enjoy features like a children's pool, a gym, and free WiFi in public areas. Onsite parking is available, both free self and paid valet parking (PHP 100 per night)—also useful is an airport shuttle (available 24 hours) for PHP 2700 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include meeting rooms, conference space, and a business center.
Guests can expect free WiFi and 42-inch LED TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, minibars, and coffee makers.
Recreational amenities at the hotel include a fitness center and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

Similar properties

Standard Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe
Holiday Inn & Suites Manila Galleria by IHG
  • Kids pool
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,010 reviews
$72 nightly
The price is $80
Nov 30 - Dec 1
Total with taxes and fees
Holiday Inn & Suites Manila Galleria by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (PHP 100 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,500 for adults and PHP 750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Agenda
  • Bar One
  • Seven Corners
  • Xin Tian Di

Things to do

  • Children's pool
  • Gym
  • Shopping mall

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 34,003 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (36 inch wide door)
  • Hand-held showerhead
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 13 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for PHP 1875.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PHP 2000 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PHP 1500 for adults and PHP 750 for children
  • Airport shuttle fee: PHP 2700 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: PHP 100 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1875.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Galleria Manila
Crowne Plaza Manila
Crowne Plaza Manila Galleria
Crowne Plaza Manila Galleria Hotel
Crowne Plaza Manila Galleria Hotel Pasig
Crowne Plaza Manila Galleria Pasig
Manila Crowne Plaza
Manila Crowne Plaza Galleria
Manila Galleria Crowne Plaza
Galleria Manila Crowne Plaza
Crowne Plaza Manila Galleria Hotel Quezon City
Crowne Plaza Quezon City

Frequently asked questions

Are free cancellation options available at Crowne Plaza Manila Galleria by IHG?

Crowne Plaza Manila Galleria by IHG provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What can I see around Crowne Plaza Manila Galleria by IHG?

This hotel is situated in Ugong Norte, just steps from Robinsons Galleria Mall and EDSA Shrine, and within a short walk of SM Megamall. You'll also find Greenhills Shopping Center and Smart Araneta Coliseum within a short drive.

Will I be able to park at Crowne Plaza Manila Galleria by IHG?

Yes, self parking is offered for free at the hotel. Valet parking is available for PHP 100 per night. Accessible parking is also available for guests.

Is a spa located at Crowne Plaza Manila Galleria by IHG?

Spa services at the hotel include body wraps, facials, and massages.

Does Crowne Plaza Manila Galleria by IHG have a casino at the property?

No, Crowne Plaza Manila Galleria by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Manila Galleria by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza Manila Galleria by IHG a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a poolside bar and 2 restaurants.

Are there hot tubs at Crowne Plaza Manila Galleria by IHG?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza Manila Galleria by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Manila Galleria by IHG has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Crowne Plaza Manila Galleria by IHG allow pets to stay free of charge?

No, pets and service animals aren't allowed at Crowne Plaza Manila Galleria by IHG.

Does Crowne Plaza Manila Galleria by IHG have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Crowne Plaza Manila Galleria by IHG?

The closest major airport to Crowne Plaza Manila Galleria by IHG is Ninoy Aquino Intl. Airport (MNL), which is 9.1 mi away (36 minutes by car).

Are there rooms with balconies at Crowne Plaza Manila Galleria by IHG?

No, at Crowne Plaza Manila Galleria by IHG, there aren't any guestrooms that list a balcony.

Does Crowne Plaza Manila Galleria by IHG have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Manila Galleria by IHG.

Crowne Plaza Manila Galleria by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 374 out of 771 reviews
Rating 8 - Good. 260 out of 771 reviews
Rating 6 - Okay. 75 out of 771 reviews
Rating 4 - Poor. 39 out of 771 reviews
Rating 2 - Terrible. 23 out of 771 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Eirik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel

Ok business hotel but nothing special. The gym was well equipped but overcrowded early in the morning.
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay at this property in Manila for the shopping and proximity to the medical facilities and airport.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Felix Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall.
Stayed 4 nights in Jul 2025

10/10 Excellent

Thomas Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly, respectful & responsive staff.
Stayed 8 nights in Jun 2025

10/10 Excellent

Ruel, NORTHOLT

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel's location is very central to Metro Manila. 10 mins walk to MRT station and easy accesible to taxi/cab. Robinsons Galleria Mall shopping centre is just below the hotel. The property is maintained well, clean, and all staff are courteous and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the second time I have stayed here and will likely not be the last. Mike as the Breakfast Ambassador is AWESOME!!! The housekeeping staff, the restaurant staff are amazing. I was always greeted with a big smile. I feel very much at home here and consider it a wonderful choice.
Stayed 9 nights in Jun 2025

8/10 Good

Gerald

Stayed 3 nights in Jun 2025

10/10 Excellent

Maria Mercedes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

"This is a fantastic hotel. Our rooms were very comfortable. The hotel is convenient to the mall as well as transportation. I only wish we could have stayed longer than just one night.
Stayed 1 night in Jun 2025

6/10 Okay

Chee

Stayed 1 night in Jun 2025

10/10 Excellent

Gwyn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel sits on top ofa mall. Pretty convenient.
Stayed 12 nights in May 2025

10/10 Excellent

Jens

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in Jun 2025

10/10 Excellent

Reina Vi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility to mall, Staff friendliness
Stayed 8 nights in Jun 2025

10/10 Excellent

Dennis, Groton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, spendy and early check-in was excessive. Not sure if company get money or the front desk??
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Home away from home in the Philippines. Amazing breakfast just sad pool was closed though they provided shuttles to a nearby place
Stayed 4 nights in May 2025

10/10 Excellent

Lauro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity
Stayed 2 nights in May 2025

10/10 Excellent

Arleta

Liked: Cleanliness, amenities, property conditions & facilities
Staffs are professional. Rooms are spacious, clean and quiet. Lobby is not crowded. Location is convenient as it’s near a mall with lots of option where to eat and shop. Edsa Shrine (church) is walkable. Will definitely recommend to friends and family.
Stayed 2 nights in May 2025

2/10 Terrible

sang jun

Stayed 2 nights in May 2025

10/10 Excellent

Lauro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in May 2025

10/10 Excellent

Eddie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in May 2025

10/10 Excellent

Theodore E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Manila

Great place to stay when in Manila. The mall is connected to the hotel. Great place to shop and eat. My family have stayed there many times . I highly recommend this hotel. Great value and service.
Stayed 2 nights in May 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Apr 2025

4/10 Poor

paul

Liked: Staff & service
Disliked: Cleanliness, amenities
My wife and I recently had the opportunity to stay at the Crowne Plaza Manila, and unfortunately, our experience was marred by a few issues. While the hotel's location is convenient and the rooms are comfortable, there were several aspects that fell short of our expectations. The room we received was average, with a notable exception - a large cockroach in the bathroom. This was a major turn-off and made us question the hotel's cleanliness standards. The sink in the bathroom also had a significant leak when in use, which was not only inconvenient but also a safety concern. We were also disappointed with the dinner options at the hotel's restaurant, which was marketed as a buffet. The prices were steeper than we had anticipated, especially considering there were four of us in total. The child's meal was particularly expensive, at PHP 11,000 total which was a surprise Despite these issues, the hotel's staff were friendly and helpful, and the room's amenities were modern and clean. The hotel's location is also convenient, with many dining and shopping options within walking distance. I was also upset that the pool closer was not told at time of booking
Stayed 1 night in Apr 2025

10/10 Excellent

Melvin John, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and comfortable room after a long day if work. Will for sure stay the next time I'm in for work.
Stayed 2 nights in Apr 2025