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Holiday Inn Manila Galleria

4.0 out of 5.0

Recent guest reviews

my choice of place to stay in Manila. pricey but it is worth every penny. Top notch staff.

Food good Service good. Hotel is attached to a mall which is great. Hotel is in a high traffic area and some cabs will not go to area during rush hours.

Great hotel to stay inn. Connected to the mall, so you don't have to endure the heat of Manila. Go shopping at the connected mall then just a few steps to your hotel room when you get tired.

the staff are very frinedly and they make you feel at home. The location is so convenient because it's connected to the mall. The mall have different shopping stores and restaurants that you can enjoy and when you get tired you can just go back to your room and relax. If I have another chance I will definitely be back again. An upgrade is always there to accommodate your room reservation just to make you feel at home.

Positive : very accommodating staff; room service is very good, esp. front desk staff, cleaning crew also Negative : parking was a hassle, access card easily deactivated

Spent two nights in a king suite, non smoking room in April 2016. The room was great, plenty of space. The location was great, as it is very close to lots of shopping.

GREAT LOCATION, BUT STAFF ARE OKAY, AND QUITE EXPENSIVE. I MAY NOT BE STAY AT THIS LOCATION AGAIN.

Close to EDSA SHRINE, easy access to ROBINSONS GALLERIA mall (which is best feature of the hotel), metro station is close. Rooms and bathroom facilities are clean & comfortable.

My stay was pleasant. The room was clean and the hotel was clean overall. The hotel personnel were helpful and accommodating of all my needs. I will not hesitate booking at this hotel on my next trip.

easy to navigate shopping complex where hotel is located

i would recommend this hotel. Rooms are nice. Very convient because it is next to Robinsons Galleria mall. The only complaint is slow elevator.

It was not the best trip had to Manila. When I checked in the clerk said that my room was smoking. I told her no I reserved a non-smoking room. I showed her a copy of my reservation and then she said that they did not have any non-smoking rooms. I went to the room and it smeelled like someone had smoked a box of cigarates in the room. I have allergies with cigarate smoke and could not stay in the room. I went back down to talk with a manager and was given a non-smoking roon in two minutes. I then asked about the internet and was told it was not free. I said please look at my reservation because it is free. I had to speak with four different people to get the internet free.

I was only in Manila two nights and a day to visit a friend. The hotel was super convenient to my friend's location. The hotel had nice freebies in the room and had a free drink at Bar One. The bed was wonderful! The wake up was right on time with a pleasant follow up ten minutes later. I had to call room service back to open my non-twist off bottle cap, otherwise the staff was excellent. I felt I was in top notch hotel but the pricing was moderate. Win, win, win!

Hotel staff nice. Room was perfect. The only bad thing was the location was a little far from most places I was heading

The biggest Pro for this hotel is its location, close to everything we visited while we were there. The connection with the Galleria mall also is a plus. Staff were very attentive to our needs, and were courteous. The furnishings though are getting worn and dated. Overall, I guess, OK for the price.

The room was very nice, but as i am a big man the sitting chairs were rather uncomfortable; but that is my problem. The Hotel was mentioned to have a breakfast buffet included in the price, I thought, but it was not. Also the hotel has internet but for a cost, which was very surprising at a higher end establishment. Over all it was a nice facility and enjoyable.

There was continually great service. The entire staff is friendly, the rooms were clean, and the location was great for visiting my wife's family. Given the congestion of Greater Manila, you still have a wide variety of options; hotel car, public taxis, bus, or jeepney. I will probably stay there again on our next visit.

I visited friends in Manila. Rates could have been a little bit lower. As expected a nice stay.

my friend and i were on the last night of a week's vacation. we strolled along roxas blvd, next to manila bay. it was a perfect night and the hotel was just so perfect. well appointed but not pretentious, great staff, easy parking, fine room and all this at a very reasonable price. next time i am in manila i will stay here again

While staying at your hotel, I visited a prayer group in Ayala and encourage them to help your country to become a holy country. I visited the provincial jail in Malolos and encouraged the inmates to pray for your country and for mine. I enjoy staying at your holel

Room options

Suite, 1 Bedroom, Non Smoking

Full 1 | King 1 | Sleeps 2

Deluxe Room

Full 1 | King 1 | Sleeps 3

Executive Room, Non Smoking

Full 2 | King 2 | Sleeps 3

Executive Suite, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Holiday Inn Manila Galleria

Everyone (5) Business (5) Couples (10) Family (4) Other (15) Friends (1)
5

outstanding hotel convenient location.

Everyone

my choice of place to stay in Manila. pricey but it is worth every penny. Top notch staff.

By on Jul 3, 2017

Review comment responded on Jul 10, 2017

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Manager

4

good hotel but location is in high traffic area. s

BusinessTravelers

Food good Service good. Hotel is attached to a mall which is great. Hotel is in a high traffic area and some cabs will not go to area during rush hours.

By , from Philippines on Apr 25, 2017

Review comment responded on Jun 16, 2017

Greetings from Holiday Inn Manila Galleria! Thank you for taking the time to rate our property. It gives us great joy and pleasure to know that your recent stay with us was comfortable. A positive guest experience is something our staff takes great pride in, so we greatly value your feedback. We hope to continue to provide you with the quality service you deserve.

4

great hotel connected to the mall

Everyone

Great hotel to stay inn. Connected to the mall, so you don't have to endure the heat of Manila. Go shopping at the connected mall then just a few steps to your hotel room when you get tired.

By on Apr 3, 2017

4

great hotel to relax and enjoy.

Everyone

the staff are very frinedly and they make you feel at home. The location is so convenient because it's connected to the mall. The mall have different shopping stores and restaurants that you can enjoy and when you get tired you can just go back to your room and relax. If I have another chance I will definitely be back again. An upgrade is always there to accommodate your room reservation just to make you feel at home.

By on Mar 24, 2017

4

accessible to everything

Everyone

Positive : very accommodating staff; room service is very good, esp. front desk staff, cleaning crew also Negative : parking was a hassle, access card easily deactivated

By on Jun 6, 2016

4
Everyone

Spent two nights in a king suite, non smoking room in April 2016. The room was great, plenty of space. The location was great, as it is very close to lots of shopping.

By , from California, USA on Apr 19, 2016

3

great location

Singles

GREAT LOCATION, BUT STAFF ARE OKAY, AND QUITE EXPENSIVE. I MAY NOT BE STAY AT THIS LOCATION AGAIN.

By on Jan 14, 2015

4

great location

Singles

Close to EDSA SHRINE, easy access to ROBINSONS GALLERIA mall (which is best feature of the hotel), metro station is close. Rooms and bathroom facilities are clean & comfortable.

By on Mar 24, 2012

4

holiday inn at ortigas stay

Singles

My stay was pleasant. The room was clean and the hotel was clean overall. The hotel personnel were helpful and accommodating of all my needs. I will not hesitate booking at this hotel on my next trip.

By on Feb 25, 2012

4

good

Families

easy to navigate shopping complex where hotel is located

By on Feb 6, 2012