The property is very convenient if attending an event at the Ynares Sports Center. The pricing for this hotel was very fair. What was lacking was: Having to ask for toilet paper; having to ask for a hair dryer; only two bath towels are provided - no face or hand towels are provided. They want cash for incidentals and very unwilling to accept a credit card; The bath water was lukewarm. The thermostat is turn down to where it is barely above body temperature - probably to save on costs. The bath towels that were provided during my entire stay was very worn. Elevators are slow and housekeeping uses the same elevators - There are only two elevators and this is a 20 story building. They night staff is probably only one person and it took a while to check in and check out. This means that if there are customers at the desk they do not answer the phone. It took several attempts to obtain a hair dryer (which was not in the room and I don't know if this is something standard) It took over 30 minutes to have one delivered to the room and this was after I went down to see if I could pick one up instead.
We love the location and friendliness of all the staff. My wife didn't like the house keeping not cleaning the floor of the room and not providing bathmat as the shower floor is slippery when wet.
Nice hotel but very small rooms and lobby. The towels were not white and we're almost dark grey/stained. The bed is decent, a good size. I had a pleasant stay my only comment were the towels.
I booked the King Suite based on how impressive it appeared online. I was disappointed by how small the room was. The decor was missing the flowers and other items that were displayed online. Due to a flight 24 hour connection lay over; I arrived one day later than booked and was provided with a different room than what I booked. I was told that since I was staying for 24 days , my room was upgraded to a Queen Deluxe Suite. The Queen Suite was 2 doubled beds verses a single King which was a disappointment to my guest. Overall , I had to make multiple requests almost daily , requesting to have my room cleaned.......... The maid and service staff were very attentive and friendly for the most part . I would say with a few adjustments, the Privato could reach 5 star status.
Located in Ortigas Center, Privato Ortigas is within a 10-minute walk of popular sights such as Estancia at Capitol Commons and PhilSports Complex. This 177-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free valet parking.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.
Guests can expect free WiFi and LED TVs with cable channels. Bathrooms offer free toiletries and bidets, and beds sport premium bedding. Refrigerators, coffee makers, and safes are also available.
Guests staying at Privato Ortigas enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free valet parking if you drive. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include meeting rooms, conference space, and free newspapers.
The property is very convenient if attending an event at the Ynares Sports Center. The pricing for this hotel was very fair. What was lacking was: Having to ask for toilet paper; having to ask for a hair dryer; only two bath towels are provided - no face or hand towels are provided. They want cash for incidentals and very unwilling to accept a credit card; The bath water was lukewarm. The thermostat is turn down to where it is barely above body temperature - probably to save on costs. The bath towels that were provided during my entire stay was very worn. Elevators are slow and housekeeping uses the same elevators - There are only two elevators and this is a 20 story building. They night staff is probably only one person and it took a while to check in and check out. This means that if there are customers at the desk they do not answer the phone. It took several attempts to obtain a hair dryer (which was not in the room and I don't know if this is something standard) It took over 30 minutes to have one delivered to the room and this was after I went down to see if I could pick one up instead.
We love the location and friendliness of all the staff. My wife didn't like the house keeping not cleaning the floor of the room and not providing bathmat as the shower floor is slippery when wet.
Nice hotel but very small rooms and lobby. The towels were not white and we're almost dark grey/stained. The bed is decent, a good size. I had a pleasant stay my only comment were the towels.
I booked the King Suite based on how impressive it appeared online. I was disappointed by how small the room was. The decor was missing the flowers and other items that were displayed online. Due to a flight 24 hour connection lay over; I arrived one day later than booked and was provided with a different room than what I booked. I was told that since I was staying for 24 days , my room was upgraded to a Queen Deluxe Suite. The Queen Suite was 2 doubled beds verses a single King which was a disappointment to my guest. Overall , I had to make multiple requests almost daily , requesting to have my room cleaned.......... The maid and service staff were very attentive and friendly for the most part . I would say with a few adjustments, the Privato could reach 5 star status.
