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Recent guest reviews

Location and food,cleanliness ,price ,accommodation

I stat here every time im in Manila, its probably my 13th stat there, has everything you need.

Likes: the ornate and elegant lobby; the super quiet elevator doors; the extremely friendly and courteous staff; the excellent location; proximity to shopping and entertainment venues; easy access to transportation modes; Dislikes: rooms not very soundproof. I had to turn the tv volume up louder than necessary in order to drown out the talking, and crying children of the family in the adjacent room. That said, the Heritage is an excellent choice for any length of stay while in the Metro Manila area, and definitely a must stay if in Pasay. I wish I could lie and say that it is a bad hotel, to discourage customers, but it would be just that - a lie. The Heritage is top notch all the way. It is one fine establishment.

This is a very dependable hotel - it is 1 mile to MOA, but there are few places of interest that are a short walk away. The hotel is at the intersection of two major streets and there is nothing at all that a visitor would want to walk to in two directions

Friendly corteous and helpful staff. Willing tohelp to make the guest happy. Quick service

We loved the location, close to everything. Service was excellent.

there's a vintage feel to it and yet the amenities are very modern. very convenient because it's very near to a lot of restaurants, spas and to Mall of Asia!

I like all the crew, they are all nice and pleasant!

It’s nearest the place that I wanted to see!. The room is nice and clean but it’s outdated . Otherwise it’s ok. Thank you!

Close to restaurants and staff friendly . Bathroom needs more cleaning . Hotel is getting outdated

Enjoy this hotel as it is very convenient to airport. This hotel is especially handy for those late night international arrivals. Hotel is showing wear, but the staff are super helpful and I can always get a good rest here.

I love the location, near everywhere that we want to go to. Been staying in the Heritage hotel since 2015, we were surprised the change downhill. Rooms are satisfactory in cleanliness, carpets are with stains, bathtubs are okay. Cleaning staff are very good though, when you complain they come and resolve problems in the room.

My comments said it all. Happy to be here every year. We consider it home away from home since we started medical mission here.

accessible to some important locations..i.e. airport, malls, ect.....

The toothbrush was opened and wet, so I xalled hskpg to have it replaced

Location is fantastic - close to MOA - within 5 min drive and other malls and restaurants within walking distance.Very close to NAIA which is very convenient. Breakfast menu was great - great selections from fillipino food to western food. Staff were very helpful and accommodating. Rooms were very spacious.The only downside was the sink and the tub were slow to drain - otherwise the stay in these hotel was great. I would definitely come back and stay at this hotel.

Roxas Boulevard, Corner Of Edsa Pasay Manila

Hotel highlights

  • Close to SM Mall of Asia and City of Dreams Manila
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Barangay 76, The Heritage Hotel Manila is within a mile (2 km) of popular sights such as SM Mall of Asia and City of Dreams Manila. This 450-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free valet parking.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a pub. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include a sitting area, a refrigerator, and a minibar.


Property features

Guests of The Heritage Hotel Manila have access to an outdoor pool, a fitness center, and a sauna. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for PHP 900 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Club Room Twin Beds, Club Access

Twin 2 | Sleeps 3

Deluxe Room King Bed

King 1 | Sleeps 3

Club Room King Bed, Club Access

King 1 | Sleeps 3

Junior Suite Twin Beds, Club Access

Twin 2 | Sleeps 3

Guest reviews for The Heritage Hotel Manila

Everyone (44) Couples (27) Business (18) Family (34) Other (38) Friends (6)
5
Families Families

Location and food,cleanliness ,price ,accommodation

By on Oct 14, 2019

Review comment responded on Oct 15, 2019

Dear Valued Guest Thank you very much for taking the time to convey your comments and rating our hotel regarding your stay with us. Your willingness to share your thoughts is genuinely appreciated. With Kind Regards

5
Everyone

I stat here every time im in Manila, its probably my 13th stat there, has everything you need.

By on Oct 3, 2019

Review comment responded on Oct 8, 2019

Dear Valued Guest, Thank you very much for taking the time to convey your comments and rate our hotel regarding your stay with us. Your willingness to share your thoughts is genuinely appreciated. Your candid feedback is very much appreciated and valuable to us. Please rest assured that will continue to strive to provide impeccable service. With Kind Regards

4
Everyone

By on Aug 25, 2019

Review comment responded on Aug 26, 2019

Dear Valued Guest, Thank you for sharing your valuable feedback during your stay here at The Heritage Hotel manila! We are very thankful for the time you had given us to rate our serviced rendered as this will be very helpful to identify areas for improvement. We are looking forward to be of service once again in the near future. Best regards, Eduardo Dela Cerna Duty Manager

5
Everyone

Likes: the ornate and elegant lobby; the super quiet elevator doors; the extremely friendly and courteous staff; the excellent location; proximity to shopping and entertainment venues; easy access to transportation modes; Dislikes: rooms not very soundproof. I had to turn the tv volume up louder than necessary in order to drown out the talking, and crying children of the family in the adjacent room. That said, the Heritage is an excellent choice for any length of stay while in the Metro Manila area, and definitely a must stay if in Pasay. I wish I could lie and say that it is a bad hotel, to discourage customers, but it would be just that - a lie. The Heritage is top notch all the way. It is one fine establishment.

By on Aug 17, 2019

Review comment responded on Aug 20, 2019

Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to know that you had fun during your stay. Noted on your comment about the soundproofing. We will work on that to make sure that it will not cause any inconvenience in the future. Thank you again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila

4
Partner Couples

This is a very dependable hotel - it is 1 mile to MOA, but there are few places of interest that are a short walk away. The hotel is at the intersection of two major streets and there is nothing at all that a visitor would want to walk to in two directions

By on Aug 4, 2019

Review comment responded on Aug 20, 2019

Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to know that you had fun during your stay. Thank you again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila

5
Families Families

Friendly corteous and helpful staff. Willing tohelp to make the guest happy. Quick service

By on Jul 5, 2019

Review comment responded on Jul 6, 2019

Dear Valued Guest! It is with great honor to receive such wonderful feedback and commendation from you during your most recent stay! It is through this we keep our team stay motivated and in our best customer service at all times! Thank you and hope to welcome you back personally on your next visit! Best regards, Eduardo Dela Cerna Duty manager

4
Partner Couples

We loved the location, close to everything. Service was excellent.

By on May 23, 2019

Review comment responded on May 26, 2019

Dear Valued Guest! It is with great honor to receive such wonderful feedback and commendation from you during your most recent stay! It is through this we keep our team stay motivated and in our best customer service at all times! Thank you and hope to welcome you back personally on your next visit! Best regards, Eduardo Dela Cerna Duty manager

5
Everyone

By on May 20, 2019

Review comment responded on May 20, 2019

Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to know that you had fun during your stay. Thank you again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila

5
Everyone

there's a vintage feel to it and yet the amenities are very modern. very convenient because it's very near to a lot of restaurants, spas and to Mall of Asia!

By on May 15, 2019

Review comment responded on May 16, 2019

Thank you for the perfect score rating from your The Heritage Hotel Team! Your feedback is very important to us! We hope to meet and know you more on your next stay with us so we can personally thank you for this! Best regards, Ed Dela Cerna Duty manager

5
Families Families

I like all the crew, they are all nice and pleasant!

By on May 14, 2019

Review comment responded on May 16, 2019

Dear Anne, Thank you for the time to make a feedback during your most recent stay in our property! We are very delighted to knew that you enjoyed your stay with us. From this it is our benchmark to continuously bring out the best in our service so we can deliver the best customer service to all our guest like you! We hope to welcome you personally on your next stay with us. Best regards, Ed Dela Cerna Duty Manager

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