Superior Room
from $68
The Heritage Hotel Manila
4.0 out of 5.0
3.7
out of 5
Average Guest Review
See all 128 reviews
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Recent guest reviews
A solid four. Hotel staff professional. Walking distance to restaurants or dine in. Close to airport. Internet solid.
Pleasant hotel, average amenities, close to Mall of ASIs and several Vegas style casinos.
I need to pass along what my wife just sent me about the Heritage Hotel. She is from the Philippines and not picky. But, when we spend over $300 for two nights she is annoyed with the state of the room. She is complaining to the Manager but I wanted to tell you also. Her words "This is a disgusting 5 star hotel. Maybe 2 stars". See the attached pics of her room. I booked a two star hotel for her brothers wife and it is heads and shoulders over the Heritage.
Loved the room, the bed, and a delightful morning buffet!! Had looked forward to our stay, and certainly was not disappointed!!!
Easy to find with easy check-in. All WiFi, parking (we had a van from the provinces), and breakfast were included in our reservation. Room roomy with king bed. We had an issue with air conditioning after returning from an evening out that led us to have housekeeping replace the sheets on the bed - which they did promptly and without complaint. Breakfast buffet style with many choices.
The staff was pretty good friendly people hotel is nice and clean. Food was good wide variety in the buffet order menu was much better. Security was excellent and they even make sure taxi drivers don't scam you
Courteous staff, hotel a little bit old, clean room,
When got got sick. I was able to see a hotel physician who was able to provide me with treatment. The treatment and care I recieved was great.
Staff go above and beyond expectation. Breakfast was outstanding.
This hotel is self rated at 4 stars. The front desk staff has some good members & others are poorly trained or poorly supervised. They don't listen well. The cleaning staff is lazy. This hotel is not like it was 3 years ago. It is getting run down now & the employees have bad attitude now
It was excellent and staff was friendly and I like it bec they provide breakfast with my stay.
This hotel , it's staff is first rate, rooms are big and comfortable, breakfast is excellent
Fantastic hotel experience. Everything was as advertised.
I was just in town for a stopover, so I really only needed a place to sleep for a few hours. I chose this hotel because it was close to the airport. The hotel room was clean and suitable for a short stay. The front door staff helped to flag down a cab (expect to pay about P200 to get there -- and carry small bills with you). Would certainly stay here again for a short stopover -- takes only about 5-10 mins to get to T2.
Very nice hotel and very accommodating personnel and very convenient place to stay on...away from home
Hotel is average for price, location convent. I would stay here again.
Nice Hotel,close to the Mall of Asia,friendly staff,clean room,nice bed
Quick, efficient and helpful check-in. Decent room, nothing special, perhaps a refurb is planned. Freezing cold a/c: had to switch it off in fact, thermostat seemed to be stuck at 15 dec C. Comfy bed. Restaurant pleasant with good and friendly service.
The staff is outstanding. Pleasant, polite and very helpful. WiFi signal weak but free and same quality as other hotels I've stayed where you have to pay for it. It took a while to figure out where the hot spot was in my room. Breakfast buffet is pretty good and was a pleasant surprise over the dreaded Continental Breakfast I expected. Bath tub as opposed to just a shower is always nice and was a welcome. No microwave in the room but there is room service which I will likely take advantage of my next trip through. If you're looking for reasonable comfort and convenience it's well worth it. Already booked same accommodations for my next trip through.
I'm a frequent flyer utilizing the service of the hotel every year. This time my experience was not up to par. I booked my stay in advance and the day that I arrived to check in I was told that I have to check with the front desk to see if the room is ready.
Hotel highlights
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
- Outdoor pool
Located 1.4 mi (2.2 km) from World Trade Center Manila, The Heritage Hotel Manila is within a 5-minute drive of Baclaran Church. This 450-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free valet parking. Near the airport, it's also near SM Mall of Asia and Ayala Center.
Dining
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a pub. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
Rooms
All 450 air-conditioned accommodations feature sitting areas. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Refrigerators, minibars, and electric kettles are other standard amenities.
Property features
Guests of The Heritage Hotel Manila have access to an outdoor pool, a fitness center, and a sauna. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available on request) for PHP 800 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, 12 meeting rooms, and conference space.
Guest reviews for The Heritage Hotel Manila
a solid 4.
Everyone
A solid four. Hotel staff professional. Walking distance to restaurants or dine in. Close to airport. Internet solid.
nice hotel close to mall of asis
Everyone
Pleasant hotel, average amenities, close to Mall of ASIs and several Vegas style casinos.
maybe 2 stars
Everyone
I need to pass along what my wife just sent me about the Heritage Hotel. She is from the Philippines and not picky. But, when we spend over $300 for two nights she is annoyed with the state of the room. She is complaining to the Manager but I wanted to tell you also. Her words "This is a disgusting 5 star hotel. Maybe 2 stars". See the attached pics of her room. I booked a two star hotel for her brothers wife and it is heads and shoulders over the Heritage.
totally enjoyable!!
Everyone
Loved the room, the bed, and a delightful morning buffet!! Had looked forward to our stay, and certainly was not disappointed!!!
overnight stay close to naia
Everyone
Easy to find with easy check-in. All WiFi, parking (we had a van from the provinces), and breakfast were included in our reservation. Room roomy with king bed. We had an issue with air conditioning after returning from an evening out that led us to have housekeeping replace the sheets on the bed - which they did promptly and without complaint. Breakfast buffet style with many choices.
great place
Everyone
The staff was pretty good friendly people hotel is nice and clean. Food was good wide variety in the buffet order menu was much better. Security was excellent and they even make sure taxi drivers don't scam you
nice hotel close to airport, mall & restaurants
Everyone
Courteous staff, hotel a little bit old, clean room,
close to the airport
Everyone
When got got sick. I was able to see a hotel physician who was able to provide me with treatment. The treatment and care I recieved was great.
close to airport and shopping area. hotel very cl
Everyone
Staff go above and beyond expectation. Breakfast was outstanding.
poor attitude
Everyone
This hotel is self rated at 4 stars. The front desk staff has some good members & others are poorly trained or poorly supervised. They don't listen well. The cleaning staff is lazy. This hotel is not like it was 3 years ago. It is getting run down now & the employees have bad attitude now
