Great complimentary breakfast food, modern new and clean rooms.
The front desk staff was very unfriendly, not helpful and a snarky attitude. I will never go back to this place and I would not recommend to any of my friends and staff.
Transportation was provided to and fro airport and hotel moreover it's not far from airport .
Security is good and feel safe inside hotel . Transport to and fro airport is provided .
I didn't really like anything about this property. I regret booking this place. Won't do it again. I do however like the cleanliness of this place and the breakfast. That's about it. But this place can do better.
Near all entertainment. Very convenient. Friendly staff
Love it! I shall return. Love love love love the place!!!
I didn't like the fact that there's a line of people checking in/out and there's only 1 open counter and two people were chit chatting behind the only customer service rep who's helping guests. I had to let a person behind me go before me as he was going to miss his flight. They don't live up to their Holiday Inn "Express" name. Everything else was good. The guards were very helpful with our luggage.
I like is close to the mall and restaurant, I dont care for the buffet not to many selection..
the location is by the airport if you need an airport hotel i would recommend this one. But the traffic is horrendous so its a 20mins maybe 30m in ride that is really only 13mins. The rooms the hotel itself was very nice and clean. There is some renovations in the lobby but that didnt both me the room was great.
There was a convenient shuttle from the airport with an air conditioned waiting area, where we were offered bottled water. The staff was very helpful. We enjoyed the breakfast choices and that they served until 10, so we could sleep in. It's nice, too, that check out isn't until noon. Cons - the TV and some of the outlets didn't work in our room.
Good service and there should be a decent restaurant inside
The complimentary airport shuttle bus is a nice attraction.
Resorts World Manila is within a 5-minute walk of Holiday Inn Express Manila Newport City, an IHG Hotel while other popular sites like Fort Bonifacio are within a mile (2 km). This 3-star hotel has 712 rooms and welcomes guests with free breakfast, free in-room WiFi, and a gym.
Free on-the-go breakfast is served each morning from 6:00 AM to 10:00 AM. This hotel is home to a restaurant and a bar/lounge.
All of Holiday Inn Express Manila Newport City, an IHG Hotel's 712 air-conditioned rooms provide free bottled water, safes, and phones. LCD TVs come with cable channels, and free WiFi keeps guests connected. Memory foam beds grant a restful night's sleep, and bathrooms offer rainfall showers, free toiletries, and bidets. Desks and wardrobes or closets are other standard amenities.
Guests of Holiday Inn Express Manila Newport City, an IHG Hotel enjoy features like a gym, free WiFi in public areas, and laundry facilities. If you drive, self parking is PHP 100 per day, or you can take advantage of the airport shuttle (available on request) for PHP 1700 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a TV in a common area, a convenience store, and an ATM.
Dear Anonymous, Greetings from Holiday Inn Express Manila! Thank you very much for your review on our hotel. We value your positive feedback on us and we hope you will visit us again. Sincerely, Abegail Lagos Senior Guest Service Leader
Great complimentary breakfast food, modern new and clean rooms.
Dear Audie, Greetings from Holiday Inn Express Manila! Thank you very much for your 5 star rating. We hope that we can see you again! Sincerely Yours, Joan Danielle Reyes Senior Guest Service Leader
The front desk staff was very unfriendly, not helpful and a snarky attitude. I will never go back to this place and I would not recommend to any of my friends and staff.
Dear Gene, Greetings from Holiday Inn Express Manila! Thank you for giving us a review following your recent stay with us. We do regret to hear that you have encountered such experience with our front desk staff. Please know that behaviors like this is not tolerated by the management and our Front Office Team implements a positive environment to everyone. This matter would definitely be looked into and we will do the necessary actions to avoid similar encounters to happen again. Thank you very much for bringing this to our attention. Sincerely Yours, Joan Danielle Reyes Senior Guest Service Leader
Transportation was provided to and fro airport and hotel moreover it's not far from airport .
Dear Michaelwong, Greetings from Holiday Inn Express Manila! Thank you for your rating and for giving us a feedback. We hope to see you again! Sincerely Yours, Joan Danielle Reyes Senior Guest Service Leader
Security is good and feel safe inside hotel . Transport to and fro airport is provided .
Dear Michaelwong, Greetings from Holiday Inn Express Manila! Thank you for taking time to write us a positive review. We highly appreciate your feedback on our property and it is our pleasure to be able to provide such service to you. Thank you for choosing us and we look forward to welcome you again here in Holiday Inn Express! Warm Regards, Joan Danielle Reyes Senior Guest Service Leader
I didn't really like anything about this property. I regret booking this place. Won't do it again. I do however like the cleanliness of this place and the breakfast. That's about it. But this place can do better.
Dear Anonymous, Greetings from Holiday Inn Express Manila! Thank you for your rating and for your honest feedback. We appreciate that you highlighted our cleanliness and express start breakfast and we regret that we did not meet your standards with the other aspects of your stay. Comments like yours are much appreciated as we continue to improve our services. Thank you very much. Sincerely Yours, Joan Danielle Reyes Senior Guest Service Leader
Near all entertainment. Very convenient. Friendly staff
Dear Anonymous, Greetings from Holiday Inn Express Manila! We're happy that you had a great time with us! Thank you for your 5 star rating and positive feedback. We hope to see you again soon! Sincerely Yours, Joan Danielle Reyes Senior Guest Service Leader
Dear Anonymous, Thank you for giving us a 5 star rating. We hope to see you again! Sincerely Yours, Joan Danielle Reyes Senior Guest Service Leader
Love it! I shall return. Love love love love the place!!!
Dear Anonymous, Greetings from Holiday Inn Express Manila! Thank you very much for your excellent rating. We hope to see you again here in Holiday Inn Express! Sincerely Yours, Joan Danielle Reyes Senior Guest Service Leader