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Macdonald Manchester Hotel & Spa

4.0 out of 5.0

Recent guest reviews

The hotel met my expectations. I loved that it was close to the train station. The staff are friendly and helpful. The room was spacious, clean, and a wonderful window that spanned the room. My only complaint was the room was cold and the room thermostat couldn't be raised about 25 c. It put a damper on what I think is a wonderful hotel.

I was only there one night, though I wish it were longer. On any issue the staff resolved the problem in MOMENTS: for example wi-fi connectivity and the replacement of an empty non-working little refrigerator with a working one. The room was big, the bed was comfortable. There was a desk to use with an appropriate chair. The decor, though a tiny bit worn, had this classic woody mod 20th century look that was rather pleasing. Check-in check-out, information questions answered were all quick, efficient and, dare I say, charming.

Fridge did not work and stuf did not help with resolving the problem

Beautiful room. But breakfast is expensive and there is no self-service laundromat.

A nice hotel, very close to the train station and pleasant walk to the center of town. I thought the breakfast was very good. Climate control in the room was a bit of a problem. The staff, however did whatever they could to be helpful. For example, I needed an electrical adapter, and they found one to lend me. In the future I will surely remember that the UK uses a different voltage than Europe. (In fact, I found almost everyone in Manchester to be kind and helpful I couldn't have a map open for more than a minute before someone asked if I needed help.)

A good business hotel in the city centre, near to the train station.

I needed to see my daughter on my way from New York and wanted a good rated hotel without all the hassles of moving around Manchester. Trip from the train station to hotel is just about 3 minutes leisurely stroll. The reception is kind of tacky and the elevators have obviously seen better days. But the customer service blew me away. I came in a wee bit too early for check in but that wasn't a problem at all. I was promptly whisked to my room. If Manchester was cold that day, the smile of the guys at the front desk started an inferno. The room was good with splendid view of whatever I could see. Sleep was comfortable. Room service was fast and decent but I'm not the type for English breakfast though. I will definitely come back and the reception wouldn't be a deterrent although it is somehow shameful that such a grand hotel could look so tacky.

I was quite surprised just how good the room was at this hotel. I would highly recommend it to anyone who has a stay in Manchester. The only slight downside is that it takes little time figuring out exactly where the hotel is. But, you can easily see it from Manchester Piccadilly station. I will certainly be back here the next time I'm in town.

This hotel was immaculate although I spent only one night. The staff is very professional and helpful. I enjoyed my short stay and would recommend this hotel to anyone.I am very pleased.

- I arrived at the front desk, knowing that the payment had been taken from my account in August, as is normal for [...]. Then after I gave the lady on the desk my name and reference number, their was no record of me paying for it. I then was asked for my debit card, so if they need to charge me for the room, then they have my card to fund it.- After some persuasion, I then asked for my room key and explained that they would have to look in to this in the back office, as it was so unprofessional to do this in front of waiting guests, and for them to call me for an update.- I got the call after 40 minutes, stating that they had made a mistake and that they had seen the payment made back in August from my account! - In the call, I was told that I would be expecting a call from the Reservation Manager, never got the call and will not be returning to the hotel, especially as Prostitutes roam to the side of the hotel!Many thanks,Carl

- I booked two months in advance and got a great deal through [...] Location is perfect for Manchester Piccadily or even a taxi to the airport is 20 mins, as close to main roads- Spa is great and fitness rooms are of a high standard

Easy short walk from train station and walking distance to city center!

London Road Manchester England

Hotel highlights

  • Walking distance to Manchester Palace Theatre and Affleck's Palace
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Manchester City Centre, Macdonald Manchester Hotel & Spa is a leisurely stroll from popular sights such as Manchester Palace Theatre and Affleck's Palace. This 338-room, 4-star hotel has a restaurant, a full-service spa, and free in-room WiFi. It's in central Manchester and also close to Old Trafford and Manchester Art Gallery.


Dining

This hotel serves as home to a bar, along with a fine-dining restaurant that specializes in local cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with full breakfast, available for a fee from 7 AM to 10 AM.


Rooms

Macdonald Manchester Hotel & Spa's 338 air-conditioned rooms provide iPod docks, minibars, and coffee makers. 27-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Safes, phones, and ironing boards are also available.


Property features

Guests staying at Macdonald Manchester Hotel & Spa enjoy access to a full-service spa, a fitness center, and a sauna. Self parking is available for GBP 20 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, 11 meeting rooms, and conference space.

Room options

Classic Double Room (King)

King 1 | Sleeps 2

Classic Twin Room

Twin 2 | Sleeps 2

Family Room

Full 1 | Sleeps 3

Classic Double Room, Accessible (Accessible)

Full 1 | Sleeps 2

Guest reviews for Macdonald Manchester Hotel & Spa

Everyone (4) Business (2) Couples (2) Other (3) Friends (1)
4

nice hotel but.... cold

Everyone

The hotel met my expectations. I loved that it was close to the train station. The staff are friendly and helpful. The room was spacious, clean, and a wonderful window that spanned the room. My only complaint was the room was cold and the room thermostat couldn't be raised about 25 c. It put a damper on what I think is a wonderful hotel.

By , from Colorado on Dec 20, 2017

Review comment responded on Dec 27, 2017

Hi D, Thank you for your review. I am sorry to read bout the A/C I will ask maintenance to investigate. Kind Regards

5

classic comfortable hotel

Everyone

I was only there one night, though I wish it were longer. On any issue the staff resolved the problem in MOMENTS: for example wi-fi connectivity and the replacement of an empty non-working little refrigerator with a working one. The room was big, the bed was comfortable. There was a desk to use with an appropriate chair. The decor, though a tiny bit worn, had this classic woody mod 20th century look that was rather pleasing. Check-in check-out, information questions answered were all quick, efficient and, dare I say, charming.

By , from San Francisco, CA on Sep 30, 2017

3

stuf not helpful

Everyone

Fridge did not work and stuf did not help with resolving the problem

By on Sep 8, 2017

5

great location across street from train station.

Everyone

Beautiful room. But breakfast is expensive and there is no self-service laundromat.

By on Apr 9, 2017

4

very helpful staff

Singles

A nice hotel, very close to the train station and pleasant walk to the center of town. I thought the breakfast was very good. Climate control in the room was a bit of a problem. The staff, however did whatever they could to be helpful. For example, I needed an electrical adapter, and they found one to lend me. In the future I will surely remember that the UK uses a different voltage than Europe. (In fact, I found almost everyone in Manchester to be kind and helpful I couldn't have a map open for more than a minute before someone asked if I needed help.)

By on Sep 1, 2015

5

good location

BusinessTravelers

A good business hotel in the city centre, near to the train station.

By on Jan 24, 2015

4

one night stand - worth every penny

Singles

I needed to see my daughter on my way from New York and wanted a good rated hotel without all the hassles of moving around Manchester. Trip from the train station to hotel is just about 3 minutes leisurely stroll. The reception is kind of tacky and the elevators have obviously seen better days. But the customer service blew me away. I came in a wee bit too early for check in but that wasn't a problem at all. I was promptly whisked to my room. If Manchester was cold that day, the smile of the guys at the front desk started an inferno. The room was good with splendid view of whatever I could see. Sleep was comfortable. Room service was fast and decent but I'm not the type for English breakfast though. I will definitely come back and the reception wouldn't be a deterrent although it is somehow shameful that such a grand hotel could look so tacky.

By on Mar 17, 2014

5

a very very good hotel

Singles

I was quite surprised just how good the room was at this hotel. I would highly recommend it to anyone who has a stay in Manchester. The only slight downside is that it takes little time figuring out exactly where the hotel is. But, you can easily see it from Manchester Piccadilly station. I will certainly be back here the next time I'm in town.

By on Apr 22, 2012

4

unbeatable location for the price

Couples

This hotel was immaculate although I spent only one night. The staff is very professional and helpful. I enjoyed my short stay and would recommend this hotel to anyone.I am very pleased.

By on Dec 6, 2010

1

unprofessional payment customer service

BusinessTravelers

- I arrived at the front desk, knowing that the payment had been taken from my account in August, as is normal for [...]. Then after I gave the lady on the desk my name and reference number, their was no record of me paying for it. I then was asked for my debit card, so if they need to charge me for the room, then they have my card to fund it.- After some persuasion, I then asked for my room key and explained that they would have to look in to this in the back office, as it was so unprofessional to do this in front of waiting guests, and for them to call me for an update.- I got the call after 40 minutes, stating that they had made a mistake and that they had seen the payment made back in August from my account! - In the call, I was told that I would be expecting a call from the Reservation Manager, never got the call and will not be returning to the hotel, especially as Prostitutes roam to the side of the hotel!Many thanks,Carl

By on Nov 23, 2009