Hotel Riu Concordia

I have visited this hotel four times this year, from the director Maria to reception and all areas of the hotel I have found the staff to be exceptional in their welcome, politeness and service. All areas of the hotel I have found to be very clean and comfortable. I have found the restaurant to be comparable to four star hotels (sometimes better) with a varied choice of hot and cold dishes with a fish called "panga" well worth a try. Previous review have quoted a German influence and yes the resort is a German enclave with 95% of the guests being German, but I must say this has not spoiled my holidays as I have found them to be most sociable, and many do speak English if you give them a chance!

Good hotel in a good location. Very busy for time of year. Pool very clean but cold. Easy to get to Palma by local bus and very cheap. Food and drinks are a good quality. Not many British people in hotel mostly German customers. Would return again

Very good Location, second row from the sandy beach. We travelled as a Family. This is not hotel for family. Almost only Germans, but that is not the problem. For me the problem was German group of men or girls ( 18-25 years). On the Pool they put loud music from their own speakers almost all day ... The lifeguard was a very nice men, who was every day on mission to calm down the boys. Every night we woke up min. 2 times, because the drunk Germans came back to the hotel from parties and they made a big noise in whole hotel. The food was very good. At the Reception I have the felling that they have not take me seriusly (dity room at arrival, about the cleaning the room)

Probably the worst hotel and area I've ever been to. It doesn't cater for English people at all the staff hardly speak English we had no rep they were either German, polish or Spanish. It is pretty much the German magaluf which I can not understand why this would even be recommended by Thompson. We didn't feel safe at all spent most of the time in the room which wasn't even that nice, the German people are so loud especially at night and rude. The hotel has no restrictions on being quiet at night so basically they can do what ever they want at stupid o'clock in the morning. The hotel is just off the strip so your situated around drunk people. It says it's a family resort but it's not there's no entertainment so once you have eaten dinner that's it your bored for the rest of the night. Like I said worst holiday/hotel ever and if your English don't go here.

I went on holiday with my 18-year-old daughter and we were after a quiet, relaxing week in the sun. Upon arrival, we could see that this was not the holiday we were expecting. We had travelled with Thomson and so we looked for the English Thomson Rep but although a welcome talk was advertised there wasn't a rep. A German Rep was there and she told us that there wasn't an English Rep as the hotel is German based and we were in the area that she called German Magaluf. I would say that 90% of the guests were German men. So if you did want to spend your holiday surrounded by German young men on a lads holiday or on a Stag Do then this might suit you. We thought that we might be able to escape from the hotel for a few excursions, however, the German TUI Rep just dealt with the German guests and their excursions and so there was no chance of going anywhere. I don't mind German people or Stag Parties but I had not planned on spending my holiday with them. As it was my daughter and I pulled our sunbeds to the far corner of the garden area and made the best of things. I really feel that Thomson/ TUI need to be clearer in their advertising about this hotel and the area it is situated in. As for the hotel itself, it was fine. We had requested a quiet room and so we were on the top floor facing the sea. I think that there could have been more of an effort with the hotel dining vegetarian choices. The hotel was clean and the staff were very polite. This just was not the quiet, relaxing break that I was expecting. Sort your advertising out Thomson - you can not describe the hotel and patio area by the pool as relaxing. The techno German party music which was played at full volume meant that there was no chance of relaxation. We met two British families during our stay and their children were the only children in the hotel. This hotel situated in German Magaluf does not cater for young children. Think carefully about the type of holiday you are taking before you book - if you want a peaceful, quiet time then look elsewhere.

I spent a week at the hotel with my family. All the staff were exceptionally helpful although their English was not great. The hotel was predominantly filled with German tourists when we were there. The quality of food was good, trying the paella is a must. We had rooms which were facing the road, it was relatively peaceful (more so than pool side) and the views out over the bay were amazing.

Me and my family ( my parents, 17 year old and an 11 year old) have been in Palma de Mallorca before but we were in Can Pastilla and because of that we decided to change things a little and go here! The only downside is the fact that this hotel is supposedly family friendly and let me tell you that it is not like that, it's the total opposite! This hotel is totally different from what they describe! Don't get me wrong, the staff are amazing and always kind and there to help you and the food is quite good! But, it's full of German teenagers (between the ages of 18-24) and they are super noisy at the early hours in the morning and some of them can be quite inconsiderate! It's fine, there's a time and a place for everything but I think they should remove the "family friendly" aspect.

Oh my days where do I start?! I booked this last minute for myself and a friend. I booked via EasyJet holidays. The hotel is in desperate need of refurbishment. My room was small and outdated. Hardly any room to manoeuvre. The shower cubicle was no more than 2ft x 2ft, thus every time I showered I suffered an injury. The hotel serves German tourists, even the staff speak German. Myself and my friend were the only English. The hotel I can only describe as a 18-30 german hell. The Germans seem to all be in large groups wearing the same clothing, they are drunk 24/7, loud, intimidating and inconsiderate, the hotel did nothing to stop their appalling behaviour. Every day we had to listen to the pool bar radio and minimum of two other stereos pumping out dance music around the pool , the attack on my senses was horrendous. Again the hotel staff did nothing to stop the Germans bringing their own music to the pool despite my complaint to the lifeguard. We ventured out every day but everywhere was the same, a totally german resort full of large groups of young Germans drunk and horrendously disorderly. The beach was the most stressful experience, large groups of Germans everywhere all playing loud dance music, shouting and behaving badly. We did not hear a English or any other nationality voice all week. This is a 100% german hotel and resort/area. Unless you want to spend a week not sleeping due to the constant noise and surrounded by loud rude Germans this is not for you , needless to say I have logged a complaint with EasyJet, why on earth they sell this holiday is beyond me. Holiday from hell, it was such a relief to leave and get home. I will say two positives about the hotel - the bar staff were lovely and the food was quite good. I've looked at reviews since I've been back (shame I didn't before we left but I honestly didn't think Palma would be so ruined) and the same comments as mine have been left for a long time and the hotel have done nothing to improve the situation. Many people have made comments about the 18-30 german culture but they allow it so avoid this hotel as this is what their target market is and obviously their bread and butter. I have no problem with that but do not open your hotel to other nationalities wanting a quiet restful break. Advertise it as german 18-30's then you know what you're getting. I won't rest until I'm given a full refund, if EasyJet do not uphold I'll be going to the small claims court. Holidays are luxuries which I save and work hard for, this was the worse holiday I've ever had.

On arrival at the resort you are greeted with some amazing scenery. The long beach just looked amazing. We were dropped off at the hotel where the reception staff spoke German. When we said English, another receptionist took over. We had a room on the 4th floor facing the beach. The view was stunning. Room was pretty basic, but that's what I expected. It was perfectly clean and that's what mattered. So far so good. When the balcony door was opened, that's when we realised what we were about to experience. The noise was unreal. The pool area hardly had anyone at it and yet the noise was loud. There was a bunch of young guys all wearing the same football top all screaming and shouting at each other. Absolutely no need for it. Everywhere you went there were 1000's of lads all wearing football colours. The partying was relentless from 10am to 5am. I do have to say that the partying was at the beach and not the hotel. As the pool area was full of these lads it became somewhere we chose not to go. So no pool for us. The info we were given told us to contact the restaurant to book a table for dinner. We tried to do this three times and the phone was hung up each time. I would like to think it's because they didn't understand English. The food in the restaurant was fresh, but all very German orientated. I was hoping for at least some Spanish food. The bar was very disappointing. Again no one understands English. All of the staff seemed to be able to speak German fluently. No table service like most of the hotels we have been to. The quality of the drinks was probably the poorest part. Really not good at all. We ended up buying drinks for the room so that we didn't have to drink the stuff that we had already paid for. We chose to eat out more often than not. So my all inclusive holiday became a really expensive holiday. Beware when you go outside the bar at night to drink. There is an ant infested plant right next to the tables and chairs. My wife and I were bitten really badly after one night. 20 bites between us all round ankles and calves. All now blistering. One thing this hotel seriously needs to do is change the entertainment. It is very very low budget stuff that you would not expect. No entertainment staff, just one guy and a keyboard, singing things like Neil Diamond. I would like to think that at some point in the future, the hotel might actually realise that not all of their guests are German. Please sort this as I will never be back until that changes. The whole area of Playa de Palma is alienating the rest of the world by just catering for German young lads. First choice need to start making people aware that this is not the blissfull holiday I thought I had paid for but what I got was, thrown into a party that we felt we were not welcome.