Grupotel Acapulco Playa - Adults only

4.0 star property
Adults-only beach hotel with outdoor pool

Choose dates to view prices

Photo gallery for Grupotel Acapulco Playa - Adults only

Double Room, Balcony, Sea View | 1 bedroom, minibar, in-room safe, desk
Interior
Sundeck
Indoor pool, outdoor pool, sun loungers
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Carrer Costa Brava, 2, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
  • Playa de Palma
    ‪2 min walk‬
  • Palma Aquarium
    ‪19 min walk‬
  • Platja de Can Pastilla
    ‪4 min drive‬
  • Palma de Mallorca (PMI)
    ‪5 min drive‬

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Room options

Single Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 172.00 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Double Room, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Double Room Single Use, Balcony

7.4 out of 10
Good
(3 reviews)
  • 215.00 sq ft
  • Sleeps 1
  • 2 Twin Beds

Premium Double Room Single Use, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 215.00 sq ft
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds

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About the neighborhood

Palma de Mallorca

Grupotel Acapulco Playa - Adults only places you next to Playa de Palma and within 2 miles (3 km) of other popular attractions like El Arenal Beach. This 4-star hotel has 180 guestrooms and offers a full-service spa, an outdoor pool, and an indoor pool.

What's nearby

  • Playa de Palma - 2 min walk - 0.1 miles
  • Palma Aquarium - 19 min walk - 1.0 mile
  • Platja de Can Pastilla - 4 min drive - 2.8 miles
  • El Arenal Beach - 5 min drive - 2.7 miles
  • Port of Palma de Mallorca - 17 min drive - 11.5 miles

Getting around

  • Marratxi Poligon Station - 14 min drive
  • Son Costa-Son Fortesa Station - 17 min drive
  • Palma de Mallorca Airport (PMI) - 14 min drive

Restaurants

  • ‪Restaurante Tabana - ‬3 min walk
  • ‪Schinkenstraße - ‬11 min walk
  • ‪Bikkini Beach - ‬2 min walk
  • ‪Massilia - ‬10 min walk
  • ‪Zur Krone - ‬10 min walk

About this property

Grupotel Acapulco Playa - Adults only

Adults-only beach hotel with outdoor pool
At Grupotel Acapulco Playa - Adults only, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. Transportation is made easy with an area shuttle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this adults-only hotel include a sauna, free WiFi in public areas, and a terrace.
Guests can expect free WiFi and TVs with satellite channels. Balconies, minibars, and hair dryers are also standard.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, English, French, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number H-PM-543

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Acapulco Playa
Grupotel Acapulco
Grupotel Acapulco Hotel
Grupotel Acapulco Hotel Playa
Grupotel Acapulco Playa
Grupotel Acapulco Playa De Palma
Grupotel Acapulco Playa Playa De Palma, Majorca
Grupotel Acapulco Playa Adults Hotel Playa de Palma
Grupotel Acapulco Playa Adults Hotel
Grupotel Acapulco Playa Adults Playa de Palma
Grupotel Acapulco Playa Adults
Grupotel Acapulco Adults Only
Grupotel Acapulco Playa Adults only
Grupotel Acapulco Playa - Adults only Hotel
Grupotel Acapulco Playa - Adults only Palma de Mallorca
Grupotel Acapulco Playa - Adults only Hotel Palma de Mallorca

Frequently asked questions

Are free cancellation options available at Grupotel Acapulco Playa - Adults only?

Grupotel Acapulco Playa - Adults only provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Grupotel Acapulco Playa - Adults only?

As of Jun 23, 2025, prices found for a 1-night stay for 2 adults at Grupotel Acapulco Playa - Adults only on Jul 16, 2025 start from $203.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Grupotel Acapulco Playa - Adults only?

This hotel is located in Palma de Mallorca, just steps from Playa de Palma. You'll also find El Arenal Beach and Aqualand El Arenal within a short drive.

Will I be able to park at Grupotel Acapulco Playa - Adults only?

No, this hotel doesn't offer parking.

Is a spa located at Grupotel Acapulco Playa - Adults only?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Grupotel Acapulco Playa - Adults only have a casino on the premises?

No, Grupotel Acapulco Playa - Adults only doesn't have a casino.

Will I find an indoor pool at Grupotel Acapulco Playa - Adults only?

Yes, this hotel has an indoor pool along with an outdoor pool.

What will couples enjoy most about a stay at Grupotel Acapulco Playa - Adults only?

This adults-only hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Grupotel Acapulco Playa - Adults only?

No, but guests can enjoy a steam room at this hotel.

Does Grupotel Acapulco Playa - Adults only feature a restaurant that includes a breakfast menu?

Yes, Grupotel Acapulco Playa - Adults only serves buffet breakfast each morning for a surcharge from its restaurant.

Will Grupotel Acapulco Playa - Adults only allow pets to stay free of charge?

No, pets aren't allowed at Grupotel Acapulco Playa - Adults only.

Are there connecting rooms at Grupotel Acapulco Playa - Adults only?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Grupotel Acapulco Playa - Adults only?

The closest major airport to Grupotel Acapulco Playa - Adults only is Palma de Mallorca Airport (PMI), which is 4.5 mi away (14 minutes by car).

Can I book a room with a balcony at Grupotel Acapulco Playa - Adults only?

Yes, every guestroom at Grupotel Acapulco Playa - Adults only comes with a balcony with some featuring ocean views.

Grupotel Acapulco Playa - Adults only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 188 reviews
Rating 8 - Good. 64 out of 188 reviews
Rating 6 - Okay. 21 out of 188 reviews
Rating 4 - Poor. 3 out of 188 reviews
Rating 2 - Terrible. 0 out of 188 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nema problema

posto rilassante personale gentile e di grande aiuto
Stayed 4 nights in Nov 2024

6/10 Okay

Ehsan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

6/10 Okay

Bryan

Liked: Staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel cant complain would stay again.
Stayed 6 nights in Jan 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay 5☆

We had a wonderful stay at the Grupotel Acapulco the service/staff are excellent .. friendly, helpful & very profesional. We had a side facing room with partial sea view & lovely balcony The food was delicious with so much choice. We look forward to a return visit as soon as possible. The only negatives were .. the room was rather small for a superior grade room & the hotel don't supply quality bathroom products ( shampoo conditioner etc) But everything else was perfect for us.
Stayed 17 nights in Dec 2023

10/10 Excellent

Marlon Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Gary james

Liked: Cleanliness, staff & service, amenities
Loved the location ,next to beach
Stayed 3 nights in Sep 2023

8/10 Good

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property was fantastic - just a short walk in either direction to lots of restaurants and bars, and the beach directly opposite. The pool area was lovely and very relaxing. Our room was quite a small corner room right by the elevator, so we were woken up most mornings by noise from guests and the cleaners. Because our room was so small, our heads were right by the wall so this was quite disturbing for us. We would stay here again but would request a bigger room further away from the elevator.
Stayed 6 nights in Aug 2022

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
Stayed 1 night in May 2022

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay. the staff were all very helpful and friendly and couldn't be nicer. The breakfast buffet was amazing the options were above and beyond what I expected. The atmosphere was great. The room was small, but we were barley there and would rather be outside enjoying the beautiful view of the ocean. I have no complaints at all and would definitely recommend this hotel.
Stayed 10 nights in May 2022

10/10 Excellent

Denise

Stayed 9 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This is a good, standard 4 star hotel but it's a basic one. The Staff are very helpful and polite and the hotel is clean but I feel like some things a little old. The beds are very squeaky and move about if you roll over during the night. The marble floors in the hallway outside the bedrooms are so tacky that you can hear the squeaking of shoes from every single person that walks outside! And I'm a heavy sleeper! The Spa is not a Spa.They have no services, just an indoor pool/hot tub and Sauna. That was disappointing. All in all a decent hotel but just lacing that extra to compete with the bigger 4-star hotels
Stayed 13 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, quality of the bedrooms is really good and breakfast served is varied.
Stayed 5 nights in Jul 2021

8/10 Good

John Holm

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2020

8/10 Good

EREZ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and good staff!
Stayed 10 nights in Sep 2019

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you so much I’ll definitely come back Staff very friendly especially “Mario” . I’ll recommend it to my friends and family
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Close to the beach, not so nice dinner, very small room, poor quality toiletries, very basic room with no tea, coffee, kettle, iron, etc
Stayed 3 nights in Nov 2018

8/10 Good

andrew, Aberdeen UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away

Right on the beach . lovely area, fantastic breakfast , buffet some nice restaurant and pubs bars near by .
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, with lovely staff, great service and food was lovely too!!
Stayed 2 nights in Jul 2018

8/10 Good

Liron, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, pleasant stuff.

The hotel is very nice, rooms are clean and well equipped with new furniture. The hotel charge extra money for using the safe that already part of the room- that looks ridiculous to me and this is the first time I see something like this. the hotel also take 10eur deposit for beach towel- I can understand it but they could just charge the room instead and save the time of handling this.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff. Nice pool facilities. We would stay again
Stayed 6 nights in Mar 2018

10/10 Excellent

melissa, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 nights in december

Staff were very helpful and friendly. Spa area was very relaxing, was mainly german guest who dont usually wear anything in the spa area which was a shock at first. Rooms are lovely, spacious and clean. Breakfast was a buffet of many options, caters for all which was also very nice. Not much open around this time of year but if you want the hussle and bussle palma is €1.50 away on the bus which stips directly outside the hotel. Overall had a fantastic relaxing trip and would definitely recommend this hotel.
Stayed 3 nights in Dec 2017

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

Visited out of sesason in February, restaurant choice limited. Lovely sandy beach. Room was very small but modern and nice sea view from side sea view room. Breakfast very good. Wifi is not included, not even in communal areas, not great in 2017!

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities

Mixed review

Just back from 9 nights in this hotel. The hotel was very nice and clean. When we arrived they said they had upgraded us to a lovely sea view room, but on inspection it was a tiny room that was basically a single. The balcony could only just fit a small table and one chair. Of course we asked the room to be changed and this was done the next morning but it did ruin our first night there. Also the room they moved us to was overlooking the side of the hotel which had a wooded area, try not to stay in the rooms overlooking this. I am not sure what was happening at night time but there were a lot of unsavoury characters hanging around late at night, and making a lot of noise. The up side is the hotel was lovely, the breakfast was fabulous, anything you wanted including omelettes and freshly baked bread. The “adults only” is a good idea as it is very peaceful during the day around the pool. The beach is in such a close proximity it is a perfect place to stay. Also I usually do not say anything about the Wi Fi but it was very expensive to use, even the computer in the reception area you had to pay for the internet.