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AC Hotel Ciutat de Palma by Marriott

4.0 star property

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Photo gallery for AC Hotel Ciutat de Palma by Marriott

Lounge
Property amenity
Standard Room, 1 King Bed (View) | Minibar, in-room safe, desk, laptop workspace
View from property
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Plaza del Puente, 3, Palma de Mallorca, Mallorca, 07014
  • Place, Paseo Maritimo
    ‪2 min walk‬
  • Place, Municipal Market of Santa Catalina
    ‪5 min walk‬
  • Place, Auditorium de Palma de Mallorca
    ‪6 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (View)

Standard Room, 1 King Bed (View) | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Palma de Mallorca

Located in Santa Catalina within a mile (2 km) of Cathedral of Santa Maria of Palma, AC Hotel Ciutat de Palma by Marriott is within 2 miles (3 km) of other popular sights such as Port of Palma de Mallorca. This 84-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Paseo Maritimo - 2 min walk - 0.1 miles
  • Municipal Market of Santa Catalina - 5 min walk - 0.3 miles
  • Feixina Park - 6 min walk - 0.4 miles
  • Auditorium de Palma de Mallorca - 6 min walk - 0.4 miles
  • Cathedral of Santa Maria of Palma - 17 min walk - 0.9 miles

Getting around

  • Jacint Verdaguer Station - 5 min drive
  • Marratxi Pont d Inca Station - 9 min drive
  • Palma de Mallorca Airport (PMI) - 19 min drive

Restaurants

  • ‪Hard Rock Cafe Mallorca - ‬3 min walk
  • ‪Xaloc Restaurant & Show Cooking - ‬3 min walk
  • ‪Hogan's Bar & Restaurant - ‬2 min walk
  • ‪Al-álandalus - ‬1 min walk
  • ‪PadThaiWok Mallorca - ‬3 min walk

About this property

AC Hotel Ciutat de Palma by Marriott

Guests of AC Hotel Ciutat de Palma by Marriott enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 28 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a business center, a library, and free newspapers.
Guests can enjoy TVs and stay connected with free WiFi. Other standard amenities include minibars, espresso makers, and free local calls. Change of bedsheets is available on request.
Recreational amenities at the hotel include a fitness center.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 28 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 18.70 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC LOUNGE

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 14 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 33 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18.7 per person
  • Self parking fee: EUR 28 per day
  • Rollaway bed fee: EUR 33 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

AC Ciutat
AC Ciutat Palma
AC Hotel Ciutat de Palma Marriott
AC Hotel Palma
AC Palma
AC Palma Hotel
Hotel AC Ciutat Palma
Hotel AC Palma Ciutat
Marriott Hotel Palma
Palma Ciutat
AC Hotel Ciutat Palma Marriott Palma de Mallorca
AC Hotel Ciutat Palma Marriott
AC Ciutat Palma Marriott Palma de Mallorca
AC Ciutat Palma Marriott
AC Hotel Ciutat De Palma By Marriott Palma De Mallorca, Majorca
Ac Hotels Palma De Mallorca
Ac Ciutat De Palma By Marriott
AC Hotel Ciutat de Palma by Marriott Hotel
AC Hotel Ciutat de Palma by Marriott Palma de Mallorca
AC Hotel Ciutat de Palma by Marriott Hotel Palma de Mallorca

Frequently asked questions

Are free cancellation options available at AC Hotel Ciutat de Palma by Marriott?

AC Hotel Ciutat de Palma by Marriott provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at AC Hotel Ciutat de Palma by Marriott?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at AC Hotel Ciutat de Palma by Marriott on Apr 19, 2026 start from $196, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to AC Hotel Ciutat de Palma by Marriott?

This hotel is situated in Santa Catalina, just steps from Paseo Maritimo, and within a 10-minute walk of Municipal Market of Santa Catalina and Auditorium de Palma de Mallorca. You'll also find Port of Palma de Mallorca and Cathedral of Santa Maria of Palma within a short drive.

Will I be able to park at AC Hotel Ciutat de Palma by Marriott?

Yes, parking is offered for EUR 28 per day. Though parking is limited parking, wheelchair-accessible parking is also available.

Does AC Hotel Ciutat de Palma by Marriott feature a casino on the premises?

No, AC Hotel Ciutat de Palma by Marriott doesn't have a casino.

Will I find an indoor pool at AC Hotel Ciutat de Palma by Marriott?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at AC Hotel Ciutat de Palma by Marriott?

Amenities that appeal to couples at this hotel include 24-hour room service, a minibar, and an espresso maker.

Does AC Hotel Ciutat de Palma by Marriott have a hot tub?

No, this hotel doesn't have a spa tub.

Does AC Hotel Ciutat de Palma by Marriott have a restaurant that serves breakfast?

Yes, AC Hotel Ciutat de Palma by Marriott serves buffet breakfast for a surcharge on weekday mornings at AC LOUNGE.

Will AC Hotel Ciutat de Palma by Marriott allow pets to stay free of charge?

No, pets aren't allowed at AC Hotel Ciutat de Palma by Marriott.

Does AC Hotel Ciutat de Palma by Marriott have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from AC Hotel Ciutat de Palma by Marriott?

The closest major airport to AC Hotel Ciutat de Palma by Marriott is Palma de Mallorca Airport (PMI), which is 7 mi away (19 minutes by car).

Can I book a room with a balcony at AC Hotel Ciutat de Palma by Marriott?

No, there aren't any guestrooms at AC Hotel Ciutat de Palma by Marriott that offer a balcony.

AC Hotel Ciutat de Palma by Marriott Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 194 out of 472 reviews
Rating 8 - Good. 192 out of 472 reviews
Rating 6 - Okay. 66 out of 472 reviews
Rating 4 - Poor. 11 out of 472 reviews
Rating 2 - Terrible. 9 out of 472 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Vikram

Stayed 4 nights in Dec 2025

10/10 Excellent

YING, LONDON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, cozy place to stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Bernadette

Stayed 2 nights in Oct 2025

4/10 Poor

John

Liked: Staff & service
Too small
Stayed 3 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

Samara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel. From the moment I walked in, there was a distinct unpleasant smell throughout the property. The place felt old, poorly maintained, and in need of serious renovations. The location didn’t help either, it’s in a run-down area surrounded by numerous Thai massage parlors, right on a busy intersection where traffic noise was constant day and night. The WiFi didn’t work at all during my stay, and when I asked the staff for help, they were rude and dismissive. In fact, the staff’s general attitude was unwelcoming, and they offered no useful assistance, not even with basic local recommendations. Overall, this was one of the least pleasant hotel experiences I’ve had between the smell, the noise, the poor service, and the outdated facilities, I regretted booking here. Shocked that this is a Marriot.
Stayed 3 nights in Aug 2025

10/10 Excellent

Erika

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean, bed very comfortable, service and helpfulness of all staff (lounge/dining, housekeeping, front desk). Great location walking distance to many restaurants, sights, bus transport, etc.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jason

Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, nice location
Stayed 1 night in Mar 2025

10/10 Excellent

Claudia, Henderson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, very nice employees.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Awesome location. Amazing breakfast.
Stayed 2 nights in Mar 2025

8/10 Good

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely buffet breakfast Good location for walking around the city First floor room - aware of traffic and bar noise till late - to be expected but might not suit light sleepers
Stayed 1 night in Mar 2025

10/10 Excellent

Luke

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Expedia has the wrong address in, so it took us some time to find it. But we found it by just typing in the hotel name instead of the address
Stayed 1 night in Jan 2025

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, clean, friendly and polite staff
Stayed 4 nights in Dec 2024

6/10 Okay

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I would’ve marked my overall rating a lot higher but I was misled by the staff on the building parking. The cost was never discussed and I was under the impression that it was going to be free. When i checked out i was charged $30 EUR a night for parking when there was free street parking thay I would’ve been completely fine with. The interaction rubbed me the wrong way and lack of transparency doesnt feel great.
Stayed 3 nights in Sep 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

nathalie

Liked: Cleanliness, staff & service
This hotel is in a great location however, the rooms are very dated and small beds are not very comfortable. Main area is renovated, but not rooms
Stayed 2 nights in Aug 2024

2/10 Terrible

Farah

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
**Review:** Disappointing stay. The staff was unclear about extra bed charges, and the parking lot was full, forcing us to park on the street where our car window was broken. The area felt unsafe, and the poor treatment at checkout only made things worse. Wouldn't recommend.
Stayed 4 nights in Aug 2024

6/10 Okay

Maria, Coral Gables

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy to access but parking options are limited if you are renting car. The staff are very friendly. However, since the hotel is situated on a main street, the room can be quite noisy.
Stayed 3 nights in Jul 2024

10/10 Excellent

Thivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Miraculous

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Jonathan

Stayed 6 nights in Apr 2024

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