Hotel Portofino Mallorca

4.0 star property
Family-friendly hotel with a rooftop terrace and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Portofino Mallorca

Enjoy a leisurely breakfast by the pool, surrounded by a delicious spread of fresh fruit, eggs, and warm bread.
Relax in the Portofino's outdoor seating area, featuring wicker furniture and lush greenery.
Relax in this stylish living area with a comfortable sofa, dining table, and potted plant.
Relax in our spacious lobby, featuring a dining area, comfortable seating, and a bookshelf with a selection of books and decorative items.
Relax in our spacious lobby with a comfortable sofa, bookshelf, and lush greenery.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Trafalgar 24 Ciudad Jardin, Palma de Mallorca, Mallorca, 7007
  • Palma Aquarium
    ‪4 min drive‬
  • Cathedral of Santa Maria of Palma
    ‪6 min drive‬
  • Port of Palma de Mallorca
    ‪13 min drive‬
  • Palma de Mallorca (PMI)
    ‪4 min drive‬

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Room options

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Double Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 151 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

8.4 out of 10
Very good
(10 reviews)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Palma de Mallorca

Located in Es Coll d'en Rabassa within a 5-minute walk of Playa Ciudad Jardín, Hotel Portofino Mallorca is within a 15-minute stroll of Hospital Sant Joan de Déu Palma de Mallorca. This 4-star hotel welcomes guests with 65 rooms and conveniences like an outdoor pool, free in-room WiFi, and a rooftop terrace.

What's nearby

  • FAN Mallorca Shopping - 17 min walk - 0.9 miles
  • Platja de Can Pastilla - 4 min drive - 2.4 miles
  • Palma Aquarium - 4 min drive - 3.3 miles
  • Cathedral of Santa Maria of Palma - 6 min drive - 3.7 miles
  • Port of Palma de Mallorca - 13 min drive - 6.7 miles

Getting around

  • Palma de Mallorca Son Fuster Station - 6 min drive
  • Son Costa-Son Fortesa Station - 6 min drive
  • Palma de Mallorca Airport (PMI) - 14 min drive

Restaurants

  • ‪Central Bar Restaurante - ‬6 min walk
  • ‪Cala Gamba - ‬9 min walk
  • ‪Bar Cala Canta - ‬1 min walk
  • ‪Vora - ‬6 min walk
  • ‪Casa Ivan - ‬3 min walk

About this property

Hotel Portofino Mallorca

Family-friendly hotel with a rooftop terrace and a 24-hour front desk
At Hotel Portofino Mallorca, guests enjoy features like an outdoor pool, a children's pool, and a rooftop terrace. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, coffee/tea in a common area, and a terrace.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Hair dryers, safes, and phones are also available.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 4 floors
  • Built in 1965
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during November:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number H/875

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

UR Portofino
UR Portofino Hotel
UR Portofino Hotel Palma de Mallorca
UR Portofino Palma de Mallorca
Hotel UR Portofino Palma De Mallorca, Majorca
Hotel Ur Portofino Urban Sea
Hotel UR Portofino Palma De Mallorca Majorca
Hotel UR Portofino Palma de Mallorca
Hotel UR Portofino
Hotel Portofino Mallorca Hotel
Hotel Portofino Mallorca Palma de Mallorca
Hotel Portofino Mallorca Hotel Palma de Mallorca

Frequently asked questions

Is a free cancellation option available at Hotel Portofino Mallorca?

Hotel Portofino Mallorca provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

What can I see within easy reach of Hotel Portofino Mallorca?

This hotel is situated in Es Coll d'en Rabassa within a short 19-minute walk of FAN Mallorca Shopping and also 4 minutes on foot from Playa Ciudad Jardín. You'll also find Playa de Palma and Plaza Espana within a short drive.

Is parking available on site at Hotel Portofino Mallorca?

No, there isn't parking available at the hotel.

Does Hotel Portofino Mallorca have a casino?

No, Hotel Portofino Mallorca doesn't have a casino.

Is there an indoor pool at Hotel Portofino Mallorca?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Portofino Mallorca a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a poolside bar and an outdoor pool plus some guestrooms include sea views.

Are there hot tubs at Hotel Portofino Mallorca?

No, this hotel doesn't have a spa tub.

Does Hotel Portofino Mallorca feature a restaurant that includes a breakfast menu?

Hotel Portofino Mallorca offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Portofino Mallorca allow pets to stay free of charge?

No, pets aren't allowed at Hotel Portofino Mallorca.

Are there connecting rooms at Hotel Portofino Mallorca?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Portofino Mallorca?

The closest major airport to Hotel Portofino Mallorca is Palma de Mallorca Airport (PMI), which is 3.2 mi away (14 minutes by car).

Are there rooms with balconies at Hotel Portofino Mallorca?

Yes, some guestrooms at Hotel Portofino Mallorca offer a balcony and may feature sea views.

Hotel Portofino Mallorca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 399 out of 972 reviews
Rating 8 - Good. 452 out of 972 reviews
Rating 6 - Okay. 96 out of 972 reviews
Rating 4 - Poor. 16 out of 972 reviews
Rating 2 - Terrible. 9 out of 972 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Corin

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location & fantastic hotel!
Stayed 2 nights in Sep 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent area. Close to beech and restaurants. Nice hotel
Stayed 7 nights in Sep 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've never had such great treatment in a hotel like this before! thank you to the Portofino staff for being so caring and friendly with us during our whole stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained staff are very helpful . Area is really good close to the beach and lovely promenade. Would certainly return . The room was small but adequate for the 2 nights . Might upgrade if going for longer. Very family oriented area although we were there as a couple . I would give the hotel more stars if I could. Parking around the streets .
Stayed 2 nights in Aug 2024

10/10 Excellent

Joy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a quite break

The hotel is really lovely . Not crowded and all the staff are lovely . Just a minute walk from sandy beach. Although the rooms are small they are so clean and comfy. The only reason it didn’t give the facilities a 5 star was , we were expecting a roof top bar which is closed and the normal bar closes at 6 . Which is S shame if you want a drink .
Stayed 7 nights in Jul 2024

10/10 Excellent

Nazifa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful, we were able to stay with such ease and comfort! It was very close to the beach too. Highly recommend this hotel!
Stayed 5 nights in Jul 2024

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! The staff was friendly and checked us in around 1 am when we got there. Their website says they stop check in at midnight but I can confirm that they’ll pretty much check you in at any point you just have to email them for a super late check in. The rooftop bar was super cool and a perfect view of the sunset over the mountains! The room is quite small but we found it comfortable. Would stay in here again for sure and would recommend.
Stayed 2 nights in May 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay! The staff was quick to respond to our needs, and we found the bike rental very convenient. Recommend that North American visitors consider the larger rooms available. As first time Mallorca travelers, the Portifino Hotel met all our needs.
Stayed 3 nights in Apr 2024

8/10 Good

loida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias, piscina grande y limpia. Bufet de desayuno variado y rico. Está justo delante del paseo marítimo y de fàcil paseo. Disponen de bicicletas de alquiler. Muy recomendable
Stayed 2 nights in Apr 2024

10/10 Excellent

Cydnee

Traveled with family
Great pool and facilities and staff were incredibly kind and helpful
Stayed 3 nights in Sep 2023

10/10 Excellent

Arianna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome and accommodation, 30 steps from the beach, very clean and cool rooftop bar!
Stayed 2 nights in Aug 2023

10/10 Excellent

Aya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel and the staff was extremely nice
Stayed 3 nights in Aug 2023

8/10 Good

Raymond John

Traveled with partner
Liked: Cleanliness, staff & service
Rooms are small, but functional, ours had a nice sea view from our small balcony. Staff are mostly friendly and service is good. Hotel is clean and well kept, nice swimming pool which was never that busy.
Stayed 14 nights in Jun 2023

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Hotel was good and well located.
Stayed 2 nights in Jul 2023

8/10 Good

Martha

Traveled with group
Liked: Staff & service, property conditions & facilities
This hotel is conveniently located to the airport and a very short walk to the beach! The rooms are small and efficient but nothing special. The pool area is okay. Overall, it’s good quality for the price.
Stayed 2 nights in Jun 2023

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the Portofino, this time at the end of our week in Mallorca. We had a comfortable room with a sea view, aircon and powerful shower. There was also a small fridge which was really useful. Check-in was straightforward and our room was ready early. The pool is lovely, with plenty of chairs, loungers and parasols and there is a bar serving food. The beach is a few minutes’ walk away. The rooftop bar is a bonus, with panoramic views and cocktails. The staff were so helpful and friendly, including arranging taxis, giving recommendations for restaurants and advice about buses. Checkout is a generous 12:00. Our flight wasn’t until later in the evening, so we stayed round the pool and were given the use of a single room to shower before we left for the airport. We couldn’t fault the hotel and would definitely stay here again if we had the opportunity. Thank you.
Stayed 1 night in Aug 2022

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a chance find on Expedia and we were very happy. Gorgeous swimming pool, lovely rooftop bar, comfortable lounge in reception while we waited for our taxi. The staff were so friendly and helpful and very welcoming. Our room had comfortable beds, good showers and welcome air conditioning. We didnt have breakfast, but it looked lovely. The beach was a couple of minutes away and we had paella at El Bungalow overlooking the sea, which was really good. Shops and restauants on the doorstep. All in all, a perfect stay for us.
Stayed 1 night in Jul 2022

8/10 Good

Simon

Liked: Staff & service, room comfort

Ciutat Jardi

Good location in a not so touristy area. Local beach is not so nice. Good bars and restaurants near by. Close to palma by bus or taxi. Need more power outlets in the rooms.
Stayed 4 nights in Jul 2022

10/10 Excellent

Lois

Stayed 1 night in May 2022

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff and the room was cozy.
Stayed 1 night in May 2022

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2022

8/10 Good

Saskia

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel in a great location
Stayed 8 nights in Oct 2021

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a short getaway

This was my second time at the UR Portofino hotel and I wouldn’t hesitate to come back again. Although the rooms are quite small, they are kept in good condition but could do with a bit of a modern upgrade. The hotel is in a fantastic location and the rooftop bar is a must as the views over Palma are amazing. A perfect hotel for a short stay with a lovely pool and beach only a short walk away. Would defonitely reccommend.
Stayed 2 nights in Aug 2021