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Aparthotel

The Garden Suites

Property class: 4

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Photo gallery for The Garden Suites

Apartment, 1 Bedroom (Lobelia) | Minibar, in-room safe, individually decorated, individually furnished
Interior entrance
Duplex, 2 Bedrooms (Orquídea) | Minibar, in-room safe, individually decorated, individually furnished
Apartment, 1 Bedroom (Lobelia) | View from room
Porch

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Outdoor Space
  • Housekeeping

Explore the area

View in a map
Calle de los Jardines 2, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (Dalia)

Apartment, 1 Bedroom (Dalia) | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Apartment, 1 Bedroom (Dalia)

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Sofa Bed and 1 Queen Bed

View all photos for Apartment, 1 Bedroom (Lobelia)

Apartment, 1 Bedroom (Lobelia) | Minibar, in-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom (Lobelia)

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Apartment, 1 Bedroom (Calatea)

Apartment, 1 Bedroom (Calatea) | Minibar, in-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom (Calatea)

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Duplex, 2 Bedrooms (Orquídea)

Duplex, 2 Bedrooms (Orquídea) | Minibar, in-room safe, individually decorated, individually furnished

Duplex, 2 Bedrooms (Orquídea)

  • City view
  • 861 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Queen Sofa Bed and 1 King Bed

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About the neighborhood

Madrid

Located in Madrid Centro, The Garden Suites is adjacent to Gran Via and within a 5-minute walk of other popular sights like Puerta del Sol. This 4-room, 4-star aparthotel has in-room conveniences like kitchens, sofa beds, and dining areas.
View more Aparthotels in MadridOpens in a new window

What's nearby

  • Gran Via - 2 min walk - 0.1 miles
  • Puerta del Sol - 3 min walk - 0.2 miles
  • Plaza de Callao - 5 min walk - 0.3 miles
  • Plaza de España - Princesa - 8 min walk - 0.5 miles
  • Plaza Mayor - 8 min walk - 0.5 miles

Getting around

  • Gran Via Station - 2 min walk
  • Madrid Recoletos Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Tapa Tapa - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪bosforos kebab montera - ‬1 min walk
  • ‪100 Montaditos - ‬1 min walk
  • ‪Ciudad De Tui - ‬1 min walk

About this property

The Garden Suites

At The Garden Suites, guests have access to a rooftop terrace, free WiFi in public areas, and laundry facilities. This smoke-free aparthotel also has a picnic area.
Each apartment is soundproofed and features a kitchen and space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 55-inch Smart TV with digital channels and Netflix. Beds are dressed in premium bedding and down comforters, and the bathroom offers a hair dryer and slippers. Other standard amenities include a sofa bed, a minibar, and a coffee maker. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Art supplies
  • Travel crib

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Rice cooker
  • Stovetop

Dining

  • Minibar

Bedrooms

  • Down comforter
  • Premium bedding
  • Queen sofa bed

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Tile flooring in public areas
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Electrical adapters
  • Guidebooks
  • Iron/ironing board
  • Laptop-compatible safe
  • Local maps
  • Virtual front desk

Location highlights

  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall

Things to do

  • Bicycle rentals
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 4 units
  • 6 floors
  • Bicycle rentals
  • Built in 2019
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 500 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Garden Suites Madrid
The Garden Suites Aparthotel
The Garden Suites Aparthotel Madrid

Frequently asked questions

Is free cancellation available at The Garden Suites?

The Garden Suites provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Garden Suites?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at The Garden Suites on May 4, 2026 start from $191, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Garden Suites?

This aparthotel is situated in Madrid Centro, just steps from Gran Via and Puerta del Sol, and within a short walk of Plaza Mayor. You'll also find National Prado Museum and San Miguel Market less than a mile away.

Is there parking available at The Garden Suites?

No, there isn't parking at this aparthotel.

Does The Garden Suites feature a casino on the premises?

No, The Garden Suites doesn't have a casino.

Is there an indoor pool at The Garden Suites?

No, there is no indoor pool at this aparthotel.

Is The Garden Suites a good place to stay for couples?

Amenities that appeal to couples at this aparthotel include a down comforter, a minibar, and Netflix.

Are there hot tubs at The Garden Suites?

No, this aparthotel doesn't have a spa tub.

Does The Garden Suites have a restaurant that serves breakfast?

No, The Garden Suites doesn't have a restaurant that serves breakfast.

Does The Garden Suites allow pets to stay free of charge?

No, pets aren't allowed at The Garden Suites.

Are there connecting rooms at The Garden Suites?

No, this aparthotel doesn't feature connecting guestrooms.

What is the closest airport to The Garden Suites?

The closest major airport to The Garden Suites is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.1 mi away (25 minutes by car).

Are there rooms with balconies at The Garden Suites?

No, there aren't any apartments with balconies at The Garden Suites.

The Garden Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 94 out of 150 reviews
Rating 8 - Good. 31 out of 150 reviews
Rating 6 - Okay. 7 out of 150 reviews
Rating 4 - Poor. 10 out of 150 reviews
Rating 2 - Terrible. 8 out of 150 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexandra, MIAMI

Liked: Cleanliness, property conditions & facilities
Excelente ubicación servicio apto espacioso tal cual como se anuncia my bien Seguro volveré con la familia
Stayed 3 nights in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Very clean and spacious. Close to many restaurants and landmarks.
Stayed 1 night in Sep 2025

8/10 Good

MARIA

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Bart

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, easy access, spacious appartment with cooking facilites etc.
Stayed 2 nights in Jun 2025

8/10 Good

Nazila, RPV

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Located in nice area, however is noisy at night
Stayed 2 nights in Jun 2025

6/10 Okay

Abolfazl

Traveled with partner
Disliked: Amenities, property conditions & facilities
The property is a good space and the décor is modern. It is very central and mins from metro and shops. However, it has not been maintained very well. The bed needs to be changed; it has been used too often. The towels are ripped, so is the bed sheet. Shower faucets don’t have a cover and one is missing a bolt. The lights by the bed missing glass covers. Most importantly the refrigerator doesn’t work. The property manager said no one complained before! Basically, you can’t keep any food in the house. In addition, the information folder for the apartment is empty! I had to call the property manager to figure out what the check out process is. The description on Expedia is not accurate. There is no daily house keeping, which is kind of understandable for an apartment building; but there are no vacuum or a good broom to clean the floor. The owner either started to use a new property manger (which doesn’t know how to communicate effectively with tourists), or decided to only provide the minimum amenities possible. This was the worse experience we had in an apartment and we do travel multiple times each year. Do not recommend the place in the current shape.
Stayed 5 nights in Jun 2025

4/10 Poor

Roberto

Business traveler, Traveled with family
Disliked: Amenities
There is not a lobby or someone to help you when you get there. No place to leave your luggage if you have to wait for the check in. Hot water wasn't working. So you can't take a shower in that hotel. You call the "person in charge" and no answer. The worst experience!!
Stayed 1 night in May 2025

2/10 Terrible

gloria

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I was so disappointed about his place because it is a beautiful property with a perfect location however it was so Dirty and the upstairs bathroom was clogged and we couldn’t use it. I informed the housekeeper and she didn’t seem concerned. Also the ac units all leaked and my daughter had her purse on a ledge and the ac leaked all the way down the wall to the point the purse and her passport were damaged. Again it’s a shame because if maintained properly it would have been a different experience.
Stayed 3 nights in Oct 2024

6/10 Okay

Gloria

Disliked: Cleanliness
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
The most noisy place I’ve been to.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jignesh, Monmouth Junction

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Garden Suites. It was right in the midst of a city. Very lively area. Suite was spacious, big, nice and clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kim Van

Liked: Property conditions & facilities
Disliked: Cleanliness
The apartment was comfortable and clean.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good facility located at the heart of the city. Lots of restaurants and bars downstairs, as well as a grocery store. Very closed to metra and train station as well. We really enjoyed our stay and would come back when visiting Madrid in the future.
Stayed 2 nights in Jul 2024

8/10 Good

Suzanne

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location but did not allow early access. Shade for window had been broken and not repaired
Stayed 3 nights in Jul 2024

4/10 Poor

Claudia

Traveled with family
Liked: Cleanliness, amenities
Orbitz sent me an email on behalf of the property saying they would keep my luggage before the check in time and when I arrived to the suites they told me they don’t store luggage. The suites don’t comply with the offer made during reservation. The bathroom wall leaks and the corridor gets flooded.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

Greys

We contact to the property for inquiries and never get back any info, the AC was horrible, it was liking water all the time, and never get the room cooling. No attention at welcome, they just give you the keys and that’s it. Also no one say that we have to leave deposit. The water at the showers is poor, i did not recommend this
Stayed 3 nights in Jun 2024

2/10 Terrible

Susan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
At first glance the apartment looks lovely. However, many things do not work--lights are burned out or broken, doors won't close, the shower works inconsistently. Also, we found ants both downstairs and upstairs. Requests for help/items were ignored. While centrally located, the area immediately surrounding the apartments is extremely loud, especially on the weekends. Shouting and noise goes on until 3 or 4 in the morning. But beyond all this there is one primary reason why we gave this property just one star. But under Expedia's rules we are not allowed to tell you what it is . . .Travellers beware.
Stayed 5 nights in Jun 2024

2/10 Terrible

Johannah

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The apartment had many things that did not work: doors did not close properly, lights burned out or were not working etc. Management was non-responsive to requests and dishonest. Ants were in the apartment. It was extremely NOISY at night (well into the early morning hours).
Stayed 1 night in Jun 2024

8/10 Good

Natallia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and spacious apartment, but the area is too noisy! Also, there was some confusion with check-in
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria, Guaynabo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Qiang

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, room comfort

Modern apartment in central Madrid

A great comfortable, modern and spacious apartment with well equipped kitchen. Located very centrally near Gran Via and Sol.
Stayed 2 nights in Jun 2024

10/10 Excellent

kaliema, port st lucie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Angel

Liked: Cleanliness, property conditions & facilities
The ladies I talked were very helpful.
Stayed 1 night in Jun 2024