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Smartr Madrid Gran Vía Apartments

3.5 star property

Choose dates to view prices

Photo gallery for Smartr Madrid Gran Vía Apartments

An outdoor dining area with a mural, seating, and a variety of breakfast items.
A buffet with various fruits and meats.
A multi-story building with balconies, a pedestrian area, and a clear sky.
A bedroom with a bed, wooden floor, white walls, and two windows.
A modern kitchen with wooden beams, white cabinets, and a large window overlooking a cityscape.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
Calle San Bernardo, 78, Madrid, Madrid, 28015
  • Place, Gran Via
    ‪10 min walk‬
  • Place, Royal Palace of Madrid
    ‪18 min walk‬
  • Place, Puerta del Sol
    ‪18 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms

A modern living room with a glass table, green chairs, a grey sofa, and a large abstract painting on the wall.

Apartment, 2 Bedrooms, 2 Bathrooms

  • 678 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Apartment, Terrace

A rooftop patio with a hanging chair, sofa, and dining set.

Superior Apartment, Terrace

  • 1206 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

APARTMENT TWO DOUBLE BEDS

  • Sleeps 10
  • Free WiFi

APARTMENT SUPERIOR TWO DOUBLE BEDS

  • Sleeps 10
  • Free WiFi

APARTMENT TWO QUEEN BEDS SUPERIOR

  • Sleeps 10
  • Free WiFi

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About the neighborhood

Madrid

Located in Madrid Centro, Smartr Madrid Gran Vía Apartments is a leisurely stroll from popular sights such as Gran Via and Plaza de España. This 8-room, 3.5-star aparthotel welcomes guests with in-room amenities like kitchens, sitting areas, and refrigerators.
View more Aparthotels in MadridOpens in a new window

What's nearby

  • Plaza de España - 8 min walk - 0.5 miles
  • Gran Via - 10 min walk - 0.5 miles
  • Royal Palace of Madrid - 18 min walk - 1.0 mile
  • Puerta del Sol - 18 min walk - 1.0 mile
  • Plaza Mayor - 19 min walk - 1.1 miles

Getting around

  • San Bernardo Station - 3 min walk
  • Madrid Recoletos Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪Bar Restaurante Iberia - ‬3 min walk
  • ‪La Tape - ‬1 min walk
  • ‪La Pasa - ‬2 min walk
  • ‪EatMyTrip Brunch & Dinner Madrid - ‬3 min walk
  • ‪Los Espetinhos Malasaña - ‬1 min walk

About this property

Smartr Madrid Gran Vía Apartments

If you drive, self parking is EUR 36 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 70 per vehicle one-way. A multilingual staff is on hand to help with tours or tickets, and offer sightseeing advice.
Each apartment is air-conditioned and features a kitchen and 2 bathrooms, and there's space to spread out with a sitting area. Guests can enjoy a flat-screen TV and stay connected with free WiFi. Beds are dressed in premium bedding and the bathroom offers a rainfall showerhead and a hair dryer. Other standard amenities include a washing machine, an espresso maker, and a safe. Weekly housekeeping is available.

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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 36 per day)

Family friendly

  • Free crib

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Dining

  • Buffet breakfast available for a fee 8:30 AM to 10:30 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 19 for children

Bedrooms

  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Flat-screen TV

Outdoor areas

  • Deck/patio

Laundry

  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Guidebooks
  • Iron/ironing board
  • Multilingual staff
  • Safe
  • Tour and ticket assistance
  • Virtual front desk
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In the city center
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 8 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby hotel, located 400 meters away.

Access methods

Access code

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 19 for children
  • Airport shuttle fee: EUR 70 per vehicle (one-way, maximum occupancy 7)
  • Self parking fee: EUR 36 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Frequently asked questions

Are free cancellation options available at Smartr Madrid Gran Vía Apartments?

Smartr Madrid Gran Vía Apartments offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Smartr Madrid Gran Vía Apartments?

As of Aug 5, 2026, prices found for a 1-night stay for 2 adults at Smartr Madrid Gran Vía Apartments on Aug 16, 2026 start from $218, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Smartr Madrid Gran Vía Apartments?

This aparthotel is situated in Madrid Centro within a short 10-minute walk of Gran Via and also 18 minutes on foot from Puerta del Sol. You'll also find Plaza Mayor and Plaza de España less than a mile away.

Is there parking available at Smartr Madrid Gran Vía Apartments?

Yes, parking is offered for EUR 36 per day.

Does Smartr Madrid Gran Vía Apartments include a casino on the premises?

No, Smartr Madrid Gran Vía Apartments doesn't have a casino.

Is there an indoor pool at Smartr Madrid Gran Vía Apartments?

No, there is no indoor pool at this aparthotel.

What amenities will couples enjoy at Smartr Madrid Gran Vía Apartments?

Amenities that appeal to couples at this aparthotel include premium bedding, a rainfall showerhead, and an espresso maker.

Are there hot tubs at Smartr Madrid Gran Vía Apartments?

No, there isn't a spa tub at this aparthotel.

Does Smartr Madrid Gran Vía Apartments feature a restaurant that includes a breakfast menu?

Smartr Madrid Gran Vía Apartments offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Smartr Madrid Gran Vía Apartments allow pets to stay free of charge?

No, pets aren't allowed at Smartr Madrid Gran Vía Apartments though service animals are welcome.

Are there connecting rooms at Smartr Madrid Gran Vía Apartments?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from Smartr Madrid Gran Vía Apartments?

The closest major airport to Smartr Madrid Gran Vía Apartments is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9 mi away (27 minutes by car).

Are there rooms with balconies at Smartr Madrid Gran Vía Apartments?

Yes, every apartment at Smartr Madrid Gran Vía Apartments comes with a deck/patio and some offer city views.

Smartr Madrid Gran Vía Apartments Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 55 reviews
Rating 8 - Good. 12 out of 55 reviews
Rating 6 - Okay. 2 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

9.0/10

Cleanliness

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jorge Espinoza

Liked: Cleanliness, property conditions & facilities, communication
Love this place Second time Staying at this location
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Jennie A

Liked: Cleanliness, amenities, property conditions & facilities, communication
Third time staying here and love it….. highly recommended it, great location, nice and clean and very easy to communicate with staff.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent clean property and friendly staff.
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

JOSE

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is in very good conditions and is very well located with many restaurants, shopping and site seeing close by.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

PABLO

Liked: Cleanliness, room comfort, communication
Great location and superb accommodation. Staff was so friendly and professional. I will stay in this same property in my next trip to Madrid.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Yenisleydis

Liked: Property conditions & facilities, communication
Disliked: Amenities
Excellent property close y to everything
Stayed 6 nights in Nov 2023
Verified review

10/10 Excellent

jones

Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location. Great apartment for kids.
Stayed 2 nights in Aug 2024
Verified review

4/10 Poor

Hugo

Disliked: Cleanliness, property conditions & facilities, communication
Stay away. Place is dirty. Check in is a
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Súper modern and very spacious! Great decor! Amazing views! Amazing location
Stayed 1 night in Jul 2024
Verified review

8/10 Good

HATIM

Liked: Cleanliness, property conditions & facilities, communication
Good property in a safe neighborhood, close the street from two supermarkets, clean and easy access
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Irina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect apartment, it had all we needed, it's well-situated in the center of Madrid
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Diarmid

Liked: Cleanliness, room comfort, communication

Spacious apartment in a great location

Lovely clean and spacious apartment in a great central location. Perfect for a family with two bedrooms and two bathrooms.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Lyndsey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great well equipped apartment. Very spacious and clean. Really close to San Bernardo metro.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Kiara

Liked: Cleanliness, amenities, property conditions & facilities, communication
It is super clean and very nice. It had air conditioning which was really nice. The apartment was super nice and I’d definitely recommend staying here
Verified review

8/10 Good

Tennille

Liked: Amenities, property conditions & facilities, communication
The property was older than the ones we staying at our other destinations. It wasn't in as good of shape. We were traveling with our 3 children and it was large enough for a family of 5. It was close to everything we wanted to see!
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Joe

Liked: Cleanliness, property conditions & facilities
Awesome suite, close to all amenities but the communication could be better, waited 3 hours after check in time for the room key
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Bruno

Liked: Cleanliness, amenities, property conditions & facilities, communication
There is no fitted sheets, the pillows are very, very slim, but that said, it is a very nice place!
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Sophia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Ruchell

Liked: Cleanliness, amenities, property conditions & facilities, communication
The 2 bedroom apartment was very comfortable for our family of 5. Everything was still new and felt very clean.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Tülay

Liked: Cleanliness, room comfort, communication

Amazing Stay at Smartr Hotel – Highly Recommended!

I had an absolutely wonderful experience staying at Smartr Hotel. The apartment was incredibly modern, cozy, and spacious – overall just fantastic! It was beautifully designed and had everything needed for a comfortable stay. The location was equally impressive. Situated on a charming street with plenty of cafés, bakeries, supermarkets, and more, it had a very local and welcoming vibe. It was only about 10 minutes away from Gran Vía, which was perfect – close enough to the city center, but just far enough to escape the crowds and noise. I will definitely rent this apartment again in the future and would wholeheartedly recommend it to friends and family. A true gem in the city!
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Gintare

Liked: Cleanliness, property conditions & facilities
All very nice, apartment clean, area very central. Communication could be better, we didn’t get the link at the promised time to open the door but got there at the end.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Jorge

Liked: Amenities, property conditions & facilities
I loved the location of this apartment. Walking distance to many places. Didn’t like that there was no room service unless you stayed longer than 7 days. And if you did stay longer than 7 days you had to schedule a service call. Not sure if this is required but the person communicating through what’s app with me kept on insisting to send them a picture of all of our passports when I had entered them when I first checked in. Not sure if it was a scam but I didn’t feel comfortable sending anyone a picture of our passport.
Stayed 7 nights in Sep 2022
Verified review

6/10 Okay

Behdad Rashedy

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
I lived everything about the property. But we couldn’t check in on time because they forgot to send us the link to check in. They send us the link at 3:35 and normal check in time is 3 o’clock. They knew we were waiting but things went wrong. Next day water heater went out but they fixed it thankfully. Next day the internet kept going off and on and kept messing with the key link. So we had to get an actual key to open the door. Other than that loved the property and staff of the hotels.
Stayed 5 nights in Mar 2024
Verified review

6/10 Okay

Danny

Liked: Cleanliness, room comfort
Disliked: Communication

Communication issue

Team have terrible communication problem, they barely answer back. Check in was terrible since they didn’t send the building access codes in advance and they delayed the delivery of the flat until 5 pm while we were waiting in the street. They have Mr. Juan who is great in communication, and showed up the second day and saved our stay. Whiteout him, their communication is terrible!
Stayed 4 nights in Aug 2022