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Windsor Puerta del Sol

3.0 star property
Beaux Arts hostal with a restaurant and a bar

Choose dates to view prices

Photo gallery for Windsor Puerta del Sol

Daily buffet breakfast (EUR 12 per person)
Lobby sitting area
Flat-screen TV
Front of property
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Calle del Pozo, 4, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪1 min walk‬
  • Place, Plaza de Santa Ana
    ‪2 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for City Double Room Single Use

1 bedroom, premium bedding, down comforters, minibar

City Double Room Single Use

  • 108 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for City Double Room

1 bedroom, premium bedding, down comforters, minibar

City Double Room

8.6 out of 10
Excellent
(12 reviews)
  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Jan 25 - Jan 26
Total with taxes and fees
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About the neighborhood

Madrid

Located in Madrid Centro, Windsor Puerta del Sol is next to popular attractions like Puerta del Sol and Plaza de Santa Ana. This 14-room, 3-star hostal welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Puerta del Sol - 1 min walk - 0.1 miles
  • Plaza de Santa Ana - 2 min walk - 0.1 miles
  • Gran Via - 5 min walk - 0.3 miles
  • San Miguel Market - 8 min walk - 0.5 miles
  • Plaza Mayor - 8 min walk - 0.5 miles

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 20 min drive

Restaurants

  • ‪La Birra Bar - ‬1 min walk
  • ‪Museo del Jamón - ‬1 min walk
  • ‪La Casa del Abuelo - ‬1 min walk
  • ‪Lhardy - ‬1 min walk
  • ‪La Fontana de Oro - ‬1 min walk

About this property

Windsor Puerta del Sol

Beaux Arts hostal with a restaurant and a bar
At Windsor Puerta del Sol, guests have access to free WiFi in public areas. Offsite parking is offered for a fee. A multilingual staff is on hand to assist with securing valuables, luggage storage, and concierge services.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, safes, and phones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 35 per day); discounts available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Carmela

Family friendly

  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Beaux Arts architecture
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Dogs and cats only
  • Pet weight must not exceed 33 lbs per pet
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Nearby parking fee: EUR 35 per day (656 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - B84363704
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is B84363704.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

El Pasaje Madrid
Hostel El Pasaje
Hostel El Pasaje Madrid
El Pasaje
Hostel El Pasaje
Hostal El Pasaje Hostal
Hostal El Pasaje Madrid
Hostal El Pasaje Hostal Madrid

Frequently asked questions

Is a free cancellation option available at Windsor Puerta del Sol?

Windsor Puerta del Sol offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Windsor Puerta del Sol?

As of Jan 18, 2026, prices found for a 1-night stay for 2 adults at Windsor Puerta del Sol on Jan 29, 2026 start from $161.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Windsor Puerta del Sol?

This hostal is situated in Madrid Centro, just steps from Puerta del Sol and Plaza de Santa Ana, and within a short walk of Gran Via. You'll also find Plaza Mayor and Prado Museum less than a mile away.

Is parking available on site at Windsor Puerta del Sol?

No, there isn't parking at the hostal but you'll find nearby parking for EUR 35 per day (discounts available).

Does Windsor Puerta del Sol include a casino at the property?

No, Windsor Puerta del Sol doesn't have a casino.

Is there an indoor pool at Windsor Puerta del Sol?

No, there is no indoor pool at this hostal.

What do couples enjoy most about Windsor Puerta del Sol?

Amenities that appeal to couples at this hostal include a minibar, premium bedding, and free Internet access.

Are there hot tubs at Windsor Puerta del Sol?

No, this hostal doesn't have a spa tub.

Does Windsor Puerta del Sol feature a restaurant that includes a breakfast menu?

Yes, Windsor Puerta del Sol serves buffet breakfast for a surcharge each morning at La Carmela.

Does Windsor Puerta del Sol allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Windsor Puerta del Sol for a fee of EUR 15 per pet, per day.

Does Windsor Puerta del Sol have connecting rooms?

No, this hostal doesn't feature connecting guestrooms.

How far is the airport from Windsor Puerta del Sol?

The closest major airport to Windsor Puerta del Sol is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10 mi away (20 minutes by car).

Can I book a room with a balcony at Windsor Puerta del Sol?

No, you won't find guestrooms with balconies at Windsor Puerta del Sol.

Windsor Puerta del Sol Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 110 out of 285 reviews
Rating 8 - Good. 115 out of 285 reviews
Rating 6 - Okay. 37 out of 285 reviews
Rating 4 - Poor. 13 out of 285 reviews
Rating 2 - Terrible. 10 out of 285 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nuria

Stayed 1 night in Oct 2025

2/10 Terrible

Victoria

Stayed 1 night in Sep 2025

8/10 Good

yvonne, Queensbury

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the center in Madrid But there isn’t a receptionist on the place the receptionist it’s on the Victorias hotel 40 steps away
Stayed 4 nights in Sep 2025

10/10 Excellent

Luv

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area and ease in city tour
Stayed 1 night in Sep 2025

10/10 Excellent

ALFRED, MIAMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Sep 2025

4/10 Poor

John

Business traveler
Disliked: Property conditions & facilities
Centrally located but very noisy all night long. All night long! Garbage collection, restaurants and bars, and alleyways accentuate people talking, screaming, laughing and accordian playing, all until 6:00 am every morning for the two nights I stayed there. No air conditioning required open windows which made it even worse.
Stayed 2 nights in Jun 2025

8/10 Good

Sofia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very clean room. Private and quiet. Only issue was a leaky ceiling near the front entrance of the door.
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service.
Stayed 1 night in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicacion perfecta, limpieza perfecta, aire acondicionado genial, no percibi ningun ruido de la calle, el check innes ennotro hotel a 2 min caminando.hay ascensor, baño privado agua caliente
Stayed 2 nights in Jun 2025

6/10 Okay

Ian

Disliked: Cleanliness
Room wasn't cleaned properly on second day.
Stayed 5 nights in Apr 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Minimalist unit, clean, nice bathroom, reasonable price
Stayed 1 night in Apr 2025

10/10 Excellent

Samson, Millbare

Stayed 3 nights in Apr 2025

10/10 Excellent

Vladan

Stayed 6 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently located. Clean and has most needed ammenities
Stayed 4 nights in Nov 2024

8/10 Good

Anthony

Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Stayed 1 night in Oct 2024

10/10 Excellent

Eid

Stayed 1 night in Oct 2024

8/10 Good

Antonyo, New city

Traveled with partner
Liked: Amenities
The room was ok a bit small but clean. The check in process was good. There was a problem with loss of water after second day there. They offered to move us to another hotel affiliated with them, which was nearby but, only For one night and we had two more nights to go. But the water was fixed later the next day.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Trung

Traveled with family
Liked: Staff & service
Disliked: Amenities
Basic, good location, noisy late at night and 5am from bars/restaurants below. Alley was dirty as restaurant trash bins are across entry. Room is small and simple.
Stayed 3 nights in May 2024

10/10 Excellent

Ronald, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place for a quick stay in Madrid. Small and simple, but great band for buck for those who want to sleep, wash and get back out to see things!
Stayed 3 nights in Apr 2024

10/10 Excellent

Kenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Joanna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money, clean, good location and friendly staff. Hairdryer in the room, free safe with hand soap and shower gel. On check out you can leave your bags in the main hotel that’s part of the hostel. Excellent Irish bar opposite and some good restaurants close by. I would definitely stay here again. The rooms are on the small side but was perfect for a city break. To improve a kettle and coffee/tea would be nice and extra pillows.
Stayed 2 nights in Apr 2024

2/10 Terrible

Josh

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Getting to The hotel was a nightmare as no information was provided in advance. Guides and directions should have been emailed when booking was confirmed. No car access and parking is a far walk. Then trying to communicate and ask for help with staff was difficult. Tried calling and then said he’d send info over via text instead of telling us on the phone so we drove two 25 min laps around Barcelona bc I it’s so difficult to get to where you need to go. Room was so small, sheets and towels weren’t changed and we didn’t even get extra toilet paper.
Stayed 2 nights in Mar 2024

8/10 Good

Yahaira

Stayed 3 nights in Nov 2023

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