Petit Palace Plaza España4.0 out of 5.0
Recent guest reviews
The worst experience I have ever had. High tech hotel means you do not have any furniture except 3 beds and a chair in the family room. Staff has no idea about any bathrobes and disposable sleepers . The family room beneath a mansard roof and all you can do just try to keep your head . It brings useful space closer to 3 sq.meters.
The location of the hotel was very good,close to the metro station and to restaurants and shops. The personel of the hotel was very helpful. The free breakfast was very good. We were four,my wife, my daughter and son staying in the hotel and the room was comfortable. We stayed four days in Madrid and we really enjoyed our stay in the hotel. We recommend this hotel to anyone visiting Madrid. We had the opportunity to visit Toledo since the metro was very accessible and connecting to the AVE.
The staff is very nice and likeable. The hotel itself is hyped as high-tech but half the stuff didn't work. The phrase most used by us was "no funciona" (it doesn't work). In our room, the super-duper shower didn't work, the regular shower stopped working if you touched the faucet the wrong way. In our daughter's room, the computer didn't connect to the internet (remember, "high tech"), the phone was working half the time, and in both rooms calling to a cell phone was blocked. We appreciated the energy-saving measures in the room, but the tiny hallway turned pitch-black if no movement was detected for 5 secs.
This hotel could not be better situated in Madrid. All of the sights you want to see are within reasonable walking distance. It is tucked away around a corner which means it is quiet at night for a good night's sleep. The room itself is modern/utilitarian, and comes equipped with a laptop so you have internet access. The mattresses are firm enough, but there isn't a lot of room to move around. There is a desk and chair, but no place to just sit and relax. We didn't partake of the restaurant, so I don't know how it is. Under our Orbitz booking, we were supposed to get a bottle of wine, but didn't. And be careful when you shower because it's nearly impossible not to have the bathroom floor get soaked.
The room wasn't clean, trash from the previous guest was still, there, staff didn't respond well, internect image was miss leading, showed everything being larger, rooms with robes, but none at all, sheets were not changes at all, totally dissappointed with this hotel
Great location, less than a minute walk to the metro stop (Plaza St Domingo) and very close to the Grand Via which has lots of shops. The room was a good size when considering the size of hotel bedrooms in most European cites. Excellent bathroom and shower. The staff are friendly and courteous and I arrived at 10 am and they allowed me to check in early. The only draw-back was the footpath outside the hotel was being rebuilt and therefore there was a lot of noise from 7am-6 pm. The breakfast at the hotel was a little pricey (12 Euros) but was very nice, lots of fresh fruit and a good variety. Overall it was good value for money and I would stay there again.
Located in Gran Via, Petit Palace Plaza España is within a 5-minute walk of Plaza de Espana and within 15 minutes of other popular attractions like Plaza Mayor. This 57-room, 4-star hotel has a coffee shop/café along with conveniences like free in-room WiFi and a 24-hour business center. Centrally located in Madrid, the hotel is also a short walk from Royal Palace and Almudena Cathedral.
Buffet breakfast is offered for a fee each morning from 7:30 AM to 10:30 AM. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
All of Petit Palace Plaza España's 57 soundproofed rooms provide iPads, minibars, and laptop-compatible safes. Guests can expect 32-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Phones and desks are other standard amenities.
Guests of Petit Palace Plaza España enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. Offsite parking is offered for a fee. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free use of bicycles, a computer station, and free newspapers.
Reviews from Trip Advisor
63% of guests recommend this hotelTotal of 688 reviews