Hotel Santo Domingo4.0 out of 5.0
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Recent guest reviews
Great location-perfect if you just need a secure place to store your stuff and sleep while exploring. Hotel is outdated. Carpets had gross stains all over the room, reserved a double size bed, given two twin beds shoved together. TV didn't work during our stay.
The location of the hotel is excellent, staff very friendly. The first room we were assigned was very hot and smelled like a cigarette. When reporting it they had no qualms to give us another room of better quality
Deluxe room very comfortable and quiet. Great location within walking distance of Puerta del Sol and Plaza Mayor. Staff very helpful. Standard rooms are very up to date and comfortable though small. Breakfast buffet is excellent.
The wedding reception taking place directly above my room was so loud the room literally was shaking. This lasted until the party was over...at 6am!!! I did not sleep at all. Best of all I have at least one painful spider bite and a myriad of other "unknown" bites. Not happy!
The Good: - Its in a great location, within walking distance of a lot of museums and in the heart of a great shopping district downtown. - WiFi in the hotel room is free - Has an incredible pool on the rooftop, which is great if you're traveling during the summer. - Staff speaks several languages, including English - The Corner rooms have an incredible view of the plaza below, and the rooms themselves are beautiful. The Bad: - If you find a really good deal on one of these rooms, be weary: Its likely that they're located in the "classic" section of the hotel, which you should stay away from. The difference between the classic and modern section of the hotel is night and day, and its not worth paying much for. They're doing construction on the classic section as well, so there is a bit of noise. - We upgraded from a classic room to a corner room, which was absolutely beautiful and luxurious. It had an incredible shower with tons of gadgets and different colored lights... but no bathtub! I was looking to soak for a while, and was disappointed when I found out that wasn't a possibility, after switching rooms. - The staff isn't incredibly friendly, but I can't say they weren't accommodating anyway. - THE HOTEL PARKING LOT is EXPENSIVE. We paid 30 Euros to park there for ONE DAY (and night). Don't be fooled into thinking that the parking is included or at least discounted with your hotel stay. You pay for it, 100%! - No Coffee Maker or Iron in the rooms (though an iron and ironing board can be delivered to your room at no charge).