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Hotel Santo Domingo

4.0 out of 5.0

Recent guest reviews

Great location-perfect if you just need a secure place to store your stuff and sleep while exploring. Hotel is outdated. Carpets had gross stains all over the room, reserved a double size bed, given two twin beds shoved together. TV didn't work during our stay.

The location of the hotel is excellent, staff very friendly. The first room we were assigned was very hot and smelled like a cigarette. When reporting it they had no qualms to give us another room of better quality

Deluxe room very comfortable and quiet. Great location within walking distance of Puerta del Sol and Plaza Mayor. Staff very helpful. Standard rooms are very up to date and comfortable though small. Breakfast buffet is excellent.

The wedding reception taking place directly above my room was so loud the room literally was shaking. This lasted until the party was 6am!!! I did not sleep at all. Best of all I have at least one painful spider bite and a myriad of other "unknown" bites. Not happy!

The Good: - Its in a great location, within walking distance of a lot of museums and in the heart of a great shopping district downtown. - WiFi in the hotel room is free - Has an incredible pool on the rooftop, which is great if you're traveling during the summer. - Staff speaks several languages, including English - The Corner rooms have an incredible view of the plaza below, and the rooms themselves are beautiful. The Bad: - If you find a really good deal on one of these rooms, be weary: Its likely that they're located in the "classic" section of the hotel, which you should stay away from. The difference between the classic and modern section of the hotel is night and day, and its not worth paying much for. They're doing construction on the classic section as well, so there is a bit of noise. - We upgraded from a classic room to a corner room, which was absolutely beautiful and luxurious. It had an incredible shower with tons of gadgets and different colored lights... but no bathtub! I was looking to soak for a while, and was disappointed when I found out that wasn't a possibility, after switching rooms. - The staff isn't incredibly friendly, but I can't say they weren't accommodating anyway. - THE HOTEL PARKING LOT is EXPENSIVE. We paid 30 Euros to park there for ONE DAY (and night). Don't be fooled into thinking that the parking is included or at least discounted with your hotel stay. You pay for it, 100%! - No Coffee Maker or Iron in the rooms (though an iron and ironing board can be delivered to your room at no charge).

San Bernardo 1 Madrid Madrid

Hotel highlights

  • Walking distance to Plaza Mayor and Plaza de Espana
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Nightclub

Located in Gran Via, Hotel Santo Domingo is within a 10-minute walk of popular sights such as Plaza Mayor and Plaza de Espana. This 4-star hotel has 200 rooms and welcomes guests with a restaurant, free in-room WiFi, and a nightclub. It's in central Madrid and also a short walk from Royal Palace and Almudena Cathedral.


In addition to a restaurant that serves lunch and dinner, you can also enjoy a drink at the cocktail bar. Order from room service to satisfy your hunger without leaving your room. Start each morning off right with buffet breakfast served for a fee.


Hotel Santo Domingo's 200 individually decorated rooms provide minibars, safes, and phones. Guests can expect free WiFi and plasma TVs with digital channels. Bathrooms have hair dryers and free toiletries. Desks are also available.

Property features

Hotel Santo Domingo offers a nightclub, a rooftop terrace, and free WiFi in public areas. If you drive, self parking is EUR 31 per day, or you can take advantage of the shuttle from the hotel to the airport during limited hours for EUR 13 per person. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 8 meeting rooms, conference space, and a business center.

Room options

Standard Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Superior Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Triple Room

Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

59% of guests recommend this hotel

Total of 2410 reviews