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Hostal Santa Cruz

2.0 star property

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Photo gallery for Hostal Santa Cruz

View from room
Exterior
Lobby
Vending machine
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Plaza de Santa Cruz, 6, Madrid, Madrid, 28012
  • Place, Puerta del Sol
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, laptop workspace, free WiFi, bed sheets

Single Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 151 sq ft
  • 3 bedrooms
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Twin Room

Basic Twin Room | Desk, laptop workspace, free WiFi, bed sheets

Basic Twin Room

  • City view
  • 193 sq ft
  • 5 bedrooms
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Desk, laptop workspace, free WiFi, bed sheets

Double Room

9.4 out of 10
Exceptional
(29 reviews)
  • 193 sq ft
  • 5 bedrooms
  • Sleeps 3
  • 1 Double Bed

Double Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Madrid

Located in Madrid Centro, Hostal Santa Cruz is adjacent to Plaza Mayor and within a 5-minute walk of other popular sights like Puerta del Sol. This 16-room hostal welcomes guests with conveniences like free in-room WiFi.

What's nearby

  • San Miguel Market - 3 min walk - 0.2 miles
  • Puerta del Sol - 3 min walk - 0.2 miles
  • Plaza Mayor - 3 min walk - 0.2 miles
  • Plaza de España - Princesa - 6 min walk - 0.4 miles
  • Gran Via - 6 min walk - 0.4 miles

Getting around

  • Madrid Principe Pio Station - 3 min drive
  • Sol Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪Bar La Campana - ‬2 min walk
  • ‪Mimi's Creperia - ‬2 min walk
  • ‪Cerveceria Bar Postas - ‬2 min walk
  • ‪Corner Cafe - ‬1 min walk
  • ‪Cafe Bar Sol Mayor - ‬2 min walk

About this property

Hostal Santa Cruz

Hostal Santa Cruz features free WiFi in public areas and a vending machine. Front-desk staff can assist with tours/tickets and securing valuables.
Guests can expect free WiFi and TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Desks and wardrobes or closets are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: EUR 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 1:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hostal Santa Cruz
Hostal Santa Cruz Hostel
Hostal Santa Cruz Hostel Madrid
Hostal Santa Cruz Madrid
Santa Cruz Madrid
Hostal Santa Cruz Hostal
Hostal Santa Cruz Madrid
Hostal Santa Cruz Hostal Madrid

Frequently asked questions

Is free cancellation available at Hostal Santa Cruz?

Hostal Santa Cruz provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do within easy reach of Hostal Santa Cruz?

This hostal is situated in Madrid Centro, just steps from Plaza Mayor and Puerta del Sol, and within a short walk of Gran Via. You'll also find National Prado Museum and Plaza de España - Princesa less than a mile away.

Is there parking available at Hostal Santa Cruz?

No, this hostal doesn't offer parking.

Does Hostal Santa Cruz include a casino at the property?

No, Hostal Santa Cruz doesn't have a casino.

Will I find an indoor pool at Hostal Santa Cruz?

No, there is no indoor pool at this hostal.

What amenities will couples enjoy at Hostal Santa Cruz?

Couples will appreciate amenities at this hostal, including a rainfall showerhead in each guestroom plus a city view and free WiFi in some.

Does Hostal Santa Cruz have a hot tub?

No, this hostal doesn't have a spa tub.

Does Hostal Santa Cruz have a restaurant with a breakfast menu?

No, Hostal Santa Cruz doesn't have a restaurant that serves breakfast.

Will Hostal Santa Cruz allow pets to stay free of charge?

No, pets aren't allowed at Hostal Santa Cruz.

Does Hostal Santa Cruz have connecting rooms available?

Yes, this hostal has connecting rooms you can book for your group event or vacation.

How far is the airport from Hostal Santa Cruz?

The closest major airport to Hostal Santa Cruz is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.8 mi away (26 minutes by car).

Are there rooms with balconies at Hostal Santa Cruz?

No, you won't find guestrooms with balconies at Hostal Santa Cruz.

Hostal Santa Cruz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 198 out of 358 reviews
Rating 8 - Good. 130 out of 358 reviews
Rating 6 - Okay. 23 out of 358 reviews
Rating 4 - Poor. 5 out of 358 reviews
Rating 2 - Terrible. 2 out of 358 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in a brilliant location. Was here for 6 nights and had no issues at all. Location is perfect for exploring Madrid
Stayed 6 nights in Nov 2025

8/10 Good

Monique

Stayed 4 nights in Sep 2025

10/10 Excellent

eunji

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect, Thanks
Stayed 3 nights in Sep 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central to Sol and Plaza Grande. Room 8 has 2 balconies, one overlooking Plaza Santa Cruz with a small table and chairs.
Stayed 4 nights in Sep 2025

10/10 Excellent

Julio Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful, friendly receptionist, don’t remember her name but she is awesome. I will be there again for sure!
Stayed 2 nights in Sep 2025

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, well located
Stayed 4 nights in Sep 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for a short stay in Madrid! Not sure if we could have stayed more than 3 nights but really really lovely nonetheless.
Stayed 3 nights in Aug 2025

10/10 Excellent

Marlene, Miami

Liked: Cleanliness, amenities
Excellent Host..
Stayed 2 nights in Sep 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
What a great Hostal with an amazing LOCATION, walkable to all Madrid has to offer. I really enjoy my time at this Hostal. 100% recommendable. Jeanette was an amazing hostess!!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

swee a

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top location for everything. There only problem is the separate toilet, struggle to get in and out. Not sure why the owner didn’t make the toilet and bathroom together, that would have really helped or made the bathroom bigger.
Stayed 5 nights in Jun 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in a great location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
\ Very convenient!
Stayed 4 nights in May 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is very convenient to shopping, eating and attractions. Staff was also friendly. I would recommend this place to stay.
Stayed 3 nights in Jun 2025

10/10 Excellent

Don

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect—steps away from Plaza Mayor and not far from Plaza del Sol. The Museo Nacional del Prado and Museo Nacional Centro de Arte Reina Sofia are both about15 minutes away on foot.
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the heart of Madrid
Stayed 2 nights in Apr 2025

10/10 Excellent

martin

Traveled with partner
Very well located near everything
Stayed 3 nights in Mar 2025

10/10 Excellent

Yadira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Very pleasant stay, with an amazing comfortable bed, a private bathroom and room with balcony. Amazing room view to Plaza Santa Cruz. Staff was very nice and very kind. You have many options to eat. Just a few steps from Plaza Mayor. Convenient stores nearby and not overcrowded. Rooms are clean and every day they provided basics.
Stayed 9 nights in Jan 2025

10/10 Excellent

SERGIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación a 70 metros de plaza mayor Cerca restoranes y bares cafeterías y a pocas cuadra de la gran vía Metro a solo 2 cuadras Fácil acceso internet de muy buena calidad y rapido
Stayed 3 nights in Nov 2024

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Great room, great view, great location. Clean, safe.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and very comfortable

Fantastic location, near a lot of action. A little noise from outside during the night but not too bad. Walkable to many attractions and restaurants and also the train. Not so much a hostel as we know it, but more of a guesthouse. Loved it!
Stayed 3 nights in Nov 2024

8/10 Good

Pearl Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything. Starbucks right below the property makes it more appealing and convenient. But we wish there is a pot of hot water or coffee so we can have an instant coffee at least during late hours of the night or early morning. But overall, it was nice, even though the elevator only fits 2 people and 2 suitcases, we managed.
Stayed 4 nights in Oct 2024

6/10 Okay

Cheng Tien

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert C, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Oct 2024