Hostal Los Arcos

2.5 star property
Hostal in Madrid, steps from Puerta del Sol

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Photo gallery for Hostal Los Arcos

Interior
1 bedroom, free WiFi, bed sheets
Shower, rainfall showerhead, towels
Exterior
Exterior

Popular amenities

  • Free WiFi

Explore the area

Map
Calle del Marqués Viudo de Pontejos, 3,, Piso 2, Madrid, Madrid, 28012
  • Puerta del Sol
    ‪3 min walk‬
  • Plaza Mayor
    ‪3 min walk‬
  • Gran Via
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

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Room options

Double or Twin Room (Extra Bed)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Hostal Los Arcos is adjacent to Puerta del Sol and within a 5-minute walk of other popular sights like Plaza Mayor. This 15-room hostal welcomes guests with conveniences like free in-room WiFi.

What's nearby

  • Puerta del Sol - 3 min walk - 0.2 miles
  • Plaza Mayor - 3 min walk - 0.2 miles
  • Gran Via - 6 min walk - 0.4 miles
  • Royal Palace of Madrid - 8 min walk - 0.5 miles
  • Prado Museum - 13 min walk - 0.7 miles

Getting around

  • Madrid Recoletos Station - 3 min drive
  • Sol Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪La Mallorquina - ‬2 min walk
  • ‪Museo del Jamón - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Mimi's Creperia - ‬2 min walk
  • ‪Sol Mayor - ‬2 min walk

About this property

Hostal Los Arcos

Hostal in Madrid, steps from Puerta del Sol
Guests of Hostal Los Arcos enjoy features like free WiFi in public areas. Staff members can help with accommodation requests, and provide front-desk service during limited hours.
Guests can stay connected with free WiFi. Relax with a rainfall shower. Ceiling fans are also standard.

Languages

Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • There are no elevators.

Property is also known as

Hostal Los Arcos Hostal
Hostal Los Arcos Madrid
Hostal Los Arcos Hostal Madrid

Frequently asked questions

What can I see around Hostal Los Arcos?

This hostal is situated in Madrid Centro, just steps from Puerta del Sol and Plaza Mayor, and within a short walk of Gran Via. You'll also find Royal Palace of Madrid and Prado Museum less than a mile away.

Is parking available on site at Hostal Los Arcos?

No, this hostal doesn't offer parking.

Does Hostal Los Arcos include a casino on the premises?

No, Hostal Los Arcos doesn't have a casino.

Will I find an indoor pool at Hostal Los Arcos?

No, there is no indoor pool at this hostal.

Are there hot tubs at Hostal Los Arcos?

No, there isn't a spa tub at this hostal.

Does Hostal Los Arcos have a restaurant that serves breakfast?

No, Hostal Los Arcos doesn't have a restaurant that serves breakfast.

Will Hostal Los Arcos allow pets to stay free of charge?

No, pets aren't allowed at Hostal Los Arcos.

Does Hostal Los Arcos have connecting rooms?

No, there aren't connecting guestrooms at this hostal.

How close is the airport from Hostal Los Arcos?

The closest major airport to Hostal Los Arcos is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.8 mi away (27 minutes by car).

Are there rooms with balconies at Hostal Los Arcos?

No, you won't find guestrooms with balconies at Hostal Los Arcos.

Hostal Los Arcos Reviews

Reviews

6.6
Rating 10 - Excellent. 30 out of 108 reviews
Rating 8 - Good. 23 out of 108 reviews
Rating 6 - Okay. 21 out of 108 reviews
Rating 4 - Poor. 15 out of 108 reviews
Rating 2 - Terrible. 19 out of 108 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

marhiam

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the location and the receptionist. Other than that, the showerhead squirted everywhere and the drain in the shower was clogged.
Stayed 3 nights in Apr 2025

4/10 Poor

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Ok, if you don't mind the smell of cigars!

Customer Service was great, Magda was friendly and attentive. The building itself is OK but the moment you enter the reception area of the hostal you can smell cigarette smoke. The smell in the rooms can be stronger although there are windows in the room, the smell prevails. I personally had a headache the nights we stayed. My sinuses were congested and my throat was extremely dry.
Stayed 2 nights in Mar 2025

6/10 Okay

ileana

Traveled with family
Ok
Stayed 3 nights in Mar 2025

10/10 Excellent

Maira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

AKASH

Cheap and good

Amazing location, and had private bathroom and bedroom. But no hot water for multiple nights.
Stayed 2 nights in Jan 2025

6/10 Okay

Maira

Traveled with family
Liked: Cleanliness, staff & service

Excellent location!!!

Excellent location !!! Couple of minutes to most of tourist attractions!
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Adam

Liked: Staff & service

Great Location, No ventana.

My room lacked a window, which frustrated my body clock, and created a claustrophobic effect
Stayed 6 nights in Oct 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent location and clean room/bathroom.
Stayed 3 nights in Nov 2024

2/10 Terrible

Ruth

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
They messed up our reservation. Of the 3 night stay, we had a teeny-tiny room with a single bed & no A/C offered to us for the first night because they weren't expecting us! I had the reservation in hand to prove that we should have been expected. After an hour of deliberation on their part, they reimbursed us 200 Euros for the first night. They would not allow my husband to sleep on the couch in the front , so he had to be in the same room with me on a little tiny bed . He got no sleep and I got very little. We told them we were leaving the next morning and expected a full refund. They refused . They said it was our decision not to stay there the next two nights when there would be a two-bedroom room available. We would have left the first night, except there was an event in Madrid and nothing was available. I will say, the person that was staffed that night was very apologetic.
Stayed 3 nights in Oct 2024

10/10 Excellent

Juan Carlos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot if you don’t want to break the bank and is close to a lot of attractions.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ivan, Montebello

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
I really like that I was able to get in late night. What I don’t line was that I have to go up stairs because is a old building and doesn’t have an elevator.
Stayed 4 nights in Sep 2024

6/10 Okay

Chong

Disliked: Staff & service, property conditions & facilities, room comfort
Very very basic for the price they charging. Only the location is great.
Stayed 3 nights in Jul 2024

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Leandro

Stayed 4 nights in Jan 2024

2/10 Terrible

Jose, Doral

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Muy inseguro y muy caro.
Stayed 2 nights in Sep 2023

4/10 Poor

John

Disliked: Staff & service, amenities, property conditions & facilities
A couple of things I would suggest to improve your customer's experience is to first ensure that the photos of the rooms are accurate. The room I checked in was not the same room in the photo on the website. Second, perhaps put in the exact dimensions of the bed. The bed was too small to fit an adult comfortably. The room was rather claustrophobic, to say the least.
Stayed 1 night in Sep 2023

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse Hotel ever, avoid at all costs

I booked twin room for my adult son & myself only to be given a tiny, windowless room, with a small double bed, and an arrogant and rude landlady who had no interest or concern and had a this is what I've got, we've given out the twin room to earlier arrivals!! Attitude of you didn't book with us so take it up with expedia, shocking worse hotel I've ever gone to, just walked out and found an alternative right opposite, Il Castillo, ten times better in every way, and same price, I'm now fighting for a refund.
Stayed 3 nights in Apr 2023

8/10 Good

Alfredo E.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Semana en Madrid

La ubicación del Hotel es inmejorable. No tiene ascensor, traiga poco equipaje.
Stayed 5 nights in Mar 2023

2/10 Terrible

Carolina, San Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORSE HOSTEL IN SOL MADRID. JUST DON'T. Dirty, old, smoke smell everywhere, I took me two minutes and then I run.
Stayed 2 nights in Dec 2022

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst experience ever. Check in supposed to be at 2:00 pm we were there and the place was closed. We were calling multiples times and couldn’t get a hold of anyone. We had to pay for another hotel right in front, our plan was to pay one extra night at the other place until we could get a hold of this hotel. We came back next day, they gave us a room, this was the worst experience ever! Room had pee In the bed, in the floor, human hair all over the bed, room Wasn’t clean, it was obvious that some other people used the room and wasn’t clean. Wet towels on the floor, the bathroom infested with roaches and fungus and mold everywhere not to mention you can barely fit. Terrible bed, la know basic hygiene. We didn’t stay. This place shouldn’t be in business
Stayed 4 nights in Jul 2021

8/10 Good

Johanna

Traveled with group
Liked: Cleanliness
Stayed 3 nights in Apr 2025

2/10 Terrible

JOHN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

La señora super grosera, me dejó esperando más de 30 minutos sin abrir la puerta, las cobijas sucias, el lugar huele mal, creo que no es apropiado para prestar el servicio
Stayed 3 nights in Mar 2025